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readme.md
Open-ServiceDeskPlusOnDemand-Ticket
author: Robert Kitching
This playbook will open a new ManageEngine Service Desk Plus ticket request when a new incident is created.
NB. This will create a request with the required default values. You will need to generate an authtoken.
Please refer to https://api-sdpondemand.wiki.zoho.com/Getting-started.html for API reference.
Customise and adjust the request body as appropriate.