initial commit with README, SECURITY, and SUPPORT updated

README.md

@@ -1,14 +1,6 @@
-# Project
+# Azure Kubernetes Service (AKS) Troubleshooting Guides
 
-> This repo has been populated by an initial template to help get you started. Please
-> make sure to update the content to build a great experience for community-building.
-
-As the maintainer of this project, please make a few updates:
-
-- Improving this README.MD file to provide a great experience
-- Updating SUPPORT.MD with content about this project's support experience
-- Understanding the security reporting process in SECURITY.MD
-- Remove this section from the README
+This is a public repository housing Azure Kubernetes Service's troubleshooting guides, and is intended to provide a central location for community driven troubleshooting content. This is the material that is reference by Customer Support Services when a ticket is created, by engineers responding to an incident, and by users when self discovering resolutions to active system issues.
 
 ## Contributing
 

SUPPORT.md

@@ -1,24 +1,12 @@
-# TODO: The maintainer of this repo has not yet edited this file
-
-**REPO OWNER**: Do you want Customer Service & Support (CSS) support for this product/project?
-
-- **No CSS support:** Fill out this template with information about how to file issues and get help.
-- **Yes CSS support:** Fill out an intake form at [aka.ms/spot](https://aka.ms/spot). CSS will work with/help you to determine next steps. More details also available at [aka.ms/onboardsupport](https://aka.ms/onboardsupport).
-- **Not sure?** Fill out a SPOT intake as though the answer were "Yes". CSS will help you decide.
-
-*Then remove this first heading from this SUPPORT.MD file before publishing your repo.*
-
 # Support
 
 ## How to file issues and get help  
 
 This project uses GitHub Issues to track bugs and feature requests. Please search the existing 
-issues before filing new issues to avoid duplicates.  For new issues, file your bug or 
-feature request as a new Issue.
+issues before filing new issues to avoid duplicates.  
 
-For help and questions about using this project, please **REPO MAINTAINER: INSERT INSTRUCTIONS HERE 
-FOR HOW TO ENGAGE REPO OWNERS OR COMMUNITY FOR HELP. COULD BE A STACK OVERFLOW TAG OR OTHER
-CHANNEL. WHERE WILL YOU HELP PEOPLE?**.
+- For new issues, file your bug or feature request as a new Issue with a corresponding tag of 'doc-bug' or 'feature-request'
+- For help and questions about using this project, please reach out to via a GitHub issue with a corresponding tag of 'question'.
 
 ## Microsoft Support Policy