Update README.md

README.md

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 This project has adopted the [Microsoft Open Source Code of Conduct](https://opensource.microsoft.com/codeofconduct/).
 For more information see the [Code of Conduct FAQ](https://opensource.microsoft.com/codeofconduct/faq/) or
 contact [opencode@microsoft.com](mailto:opencode@microsoft.com) with any additional questions or comments.
+
+## Support
+The team monitors the issue section on regular basis and will try to assist with troubleshooting or questions related IoT Edge tools on a best effort basis.
+	
+A few tips before opening an issue. Try to generalize the problem as much as possible. Examples include
+- Removing 3rd party components
+- Reproduce the issue with provided deployment manifest used
+- Specify whether issue is reproducible on physical device or simulated device or both
+Also, Consider consulting on the [docker docs channel](https://github.com/docker/docker.github.io) for general docker questions.