diff --git a/troubleshooting/troubleshooting-push-notifications-are-currently-initializing.md b/troubleshooting/troubleshooting-push-notifications-are-currently-initializing.md new file mode 100644 index 0000000..bb825cf --- /dev/null +++ b/troubleshooting/troubleshooting-push-notifications-are-currently-initializing.md @@ -0,0 +1,51 @@ +--- +title: Push notifications are currently initializing +description: Error received when trying to register a device for push notifications on Android or iOS. +type: troubleshooting +page_title: Push notifications are currently initializing +slug: troubleshooting-push-notifications-are-currently-initializing +tags: push-notifications +teampulseid: +ticketid: 1073013, 907763 +pitsid: +--- + +## Environment + + + + + + + + + + + + + + + + + +
ServiceNotifications (Backend Services)
Mobile development typeHybrid ({{site.ac}} app)
FeaturePush Notifications
{{site.ab}} areaHybrid ({{site.ac}} app)
+ +## Description + +Trying to register the device for push notifications using `everlive.push.register()` returns an error message. + +## Error Message +`Push notifications are currently initializing.` + +## Cause +This error is returned from the Telerik Platform JavaScript SDK when an initial call to `everlive.push.register()` has not yet returned result (the native part of the push initialization logic is not finished as something is preventing it) but the method was called again by the app. + +## Solution + +* Deploy the app as an application package to an actual device. +* For iOS, check that the provisioning profile used to deploy the app is for explicit Apple App ID and features the Push Notifications entitlement. + + +## See Also +* [Troubleshooting Push Notifications](http://docs.telerik.com/platform/backend-services/javascript/push-notifications/troubleshooting/introduction) +* [Initializing and Registering a Device](http://docs.telerik.com/platform/backend-services/javascript/push-notifications/push-initialize-register#initializing-and-registering-a-device) \ No newline at end of file