From 16af73a833624c5b8e853def2dae0ddb74db526e Mon Sep 17 00:00:00 2001 From: TsvetinaIvanova Date: Thu, 26 Jan 2017 19:45:31 +0200 Subject: [PATCH] Add article about WP soft buttons problem --- troubleshooting/wp-tabstrip-not-visible.md | 56 ++++++++++++++++++++++ 1 file changed, 56 insertions(+) create mode 100644 troubleshooting/wp-tabstrip-not-visible.md diff --git a/troubleshooting/wp-tabstrip-not-visible.md b/troubleshooting/wp-tabstrip-not-visible.md new file mode 100644 index 0000000..b2e76f3 --- /dev/null +++ b/troubleshooting/wp-tabstrip-not-visible.md @@ -0,0 +1,56 @@ +--- +title: Cannot See Bottom of Screen on Windows Phone Devices +description: Cannot see tab strip or other contents in the bottom of the screen on Windows Phone devices with software navigation buttons +type: troubleshooting +page_title: Cannot See Navigation TabStrip on Windows Phone Devices +slug: cannot-see-bottom-of-screen-on-wp-devices +position: +tags: windows-phone +teampulseid: +ticketid: 1084297, 1072429 +pitsid: + +--- + +## Environment + + + + + + + + + + + + + + + + + + + + + +
Service + {{site.ab-s}} ({{site.ab}}) +
FeatureRun on Device
Mobile development typeHybrid ({{site.ac}} app)
Mobile OSWindows Phone
Mobile OS version8.1+
+ +## Description +When you run your hybrid app on a Windows Phone device that has software buttons (on-screen navigation), you may notice that the software buttons cover the bottom of the app screen. In Kendo Hybrid UI apps with TabStrip navigation, the TabStrip is partially or completely covered. + +## Cause +The Windows Phone 8.0 SDK, used by default in {{site.tp}} apps, cannot detect the height that the software buttons take up and the screen height is incorrectly calculated to a higher number than what is available. When this happens, contents at the end of a view are placed behind the software buttons. + + +## Solution +You can fix this problem by updating your project SDK to 8.1. To do this, follow the steps below: + +1. Open the **Properties** page of your project. +2. Select the **Windows Phone** tab. +3. Under **SDK Version**, select **8.1**. +4. Save and re-deploy your project directly on the Windows Phone device, without using the {{site.ab-app}}. + +The 8.1 SDK correctly calculates the available screen size and all app contents are visible. \ No newline at end of file