[Improvement]: Add the FAQs information to the Copilot docs (#37410)

Co-authored-by: Ben Ahmady <32935794+subatoi@users.noreply.github.com>

content/copilot/overview-of-github-copilot/about-github-copilot-for-business.md

@@ -13,7 +13,7 @@ shortTitle: About GitHub Copilot for Business
 
 {% data reusables.copilot.about-copilot %}
 
-With {% data variables.product.prodname_copilot_business_short %}, you can manage access to {% data variables.product.prodname_copilot %} for organizations{% ifversion ghec %} within your enterprise{% endif %}. Once you grant an organization access to {% data variables.product.prodname_copilot %}, the administrators of that organization can grant access to individuals and teams. For more information, see "[AUTOTITLE](/copilot/configuring-github-copilot/configuring-github-copilot-settings-in-your-organization)."  
+With {% data variables.product.prodname_copilot_business_short %}, you can manage access to {% data variables.product.prodname_copilot %} for organizations{% ifversion ghec %} within your enterprise{% endif %}. Once you grant an organization access to {% data variables.product.prodname_copilot %}, the administrators of that organization can grant access to individuals and teams. For more information, see "[AUTOTITLE](/copilot/configuring-github-copilot/configuring-github-copilot-settings-in-your-organization)."
 
 {% data reusables.copilot.telemetry-setting-org %}
 
@@ -30,3 +30,40 @@ After setting up a subscription, you can enable {% data variables.product.prodna
 ## About billing for {% data variables.product.prodname_copilot_business_short %}
 
 {% data variables.product.prodname_copilot_business_short %} subscriptions are billed monthly, based on the number of {% data variables.product.prodname_copilot %} seats assigned to users within your organization{% ifversion ghec %} or enterprise{% endif %}. For more information, see "[AUTOTITLE](/billing/managing-billing-for-github-copilot/about-billing-for-github-copilot#pricing-for-github-copilot-for-business)."
+
+## About privacy for {% data variables.product.prodname_copilot_for_business %}
+
+You have the ability to manage and make choices regarding the collection, retention, and processing of your data, allowing you to maintain control over your privacy while using {% data variables.product.prodname_copilot_for_business %}.
+
+### What data does {% data variables.product.prodname_copilot_for_business %} collect?
+
+{% data variables.product.prodname_copilot_for_business %} utilizes data from file content and additional sources to enhance its functionality. This data collection process is aimed at improving the service and involves the gathering and analysis of certain information.
+
+{% data reusables.copilot.user-engagement-data %}
+
+#### Prompts
+
+{% data reusables.copilot.prompts %} These Prompts are only sent in real time. {% data variables.product.prodname_copilot_for_business %} does not retain Prompts.
+
+#### Suggestions
+
+{% data reusables.copilot.suggestions %} Suggestions are only sent in real-time. {% data variables.product.prodname_copilot_for_business %} does not retain Suggestions.
+
+### How is the data in {% data variables.product.prodname_copilot_for_business %} used and shared?
+
+User Engagement Data is used by {% data variables.product.company_short %} and Microsoft to provide the service and to enable improvements.
+
+* Evaluating {% data variables.product.prodname_copilot %}: The impact of {% data variables.product.prodname_copilot %} on users is assessed by measuring its positive effects and benefits.
+* Fine-tuning ranking and sorting algorithms: The data helps in the optimization and improvement of algorithms used for ranking and sorting suggestions, thereby enhancing the overall user experience.
+* Detecting abuse and policy violations: The data is examined to investigate and identify any potential misuse or violation of the Acceptable Use Policies associated with {% data variables.product.prodname_copilot %}.
+* Conducting experiments and research: The data is used for conducting experiments and research related to developers and their utilization of developer tools and services. This aids in gaining valuable insights into user behavior and preferences.
+
+### How can users of {% data variables.product.prodname_copilot_for_business %} control use of their data?
+
+User Engagement Data, including pseudonymous identifiers and general usage data, is necessary for the use of {% data variables.product.prodname_copilot %} and will continue to be collected, processed, and shared with Microsoft when you use {% data variables.product.prodname_copilot %}.
+
+{% data variables.product.prodname_copilot_for_business %} does not retain any Prompts or Suggestions.
+
+## Further reading
+
+- "[{% data variables.product.prodname_copilot %} FAQ](https://github.com/features/copilot#faq)"

content/copilot/overview-of-github-copilot/about-github-copilot-for-individuals.md

@@ -42,7 +42,61 @@ Verified students, teachers, and maintainers of popular open source projects on
 
 {% data variables.product.prodname_dotcom %}, Inc. is the licensor of the JetBrains plugin. The end user license agreement for this plugin is the [{% data variables.product.prodname_dotcom %} Terms for Additional Products and Features](/free-pro-team@latest/site-policy/github-terms/github-terms-for-additional-products-and-features#github-copilot) and use of this plugin is subject to those terms. JetBrains has no responsibility or liability in connection with the plugin or such agreement. By using the plugin, you agree to the foregoing terms.
 
+## About privacy for {% data variables.product.prodname_copilot_for_individuals %}
+
+You have the ability to manage and make choices regarding the collection, retention, and processing of your data, allowing you to maintain control over your privacy while using {% data variables.product.prodname_copilot_for_individuals %}.
+
+### What data does {% data variables.product.prodname_copilot_for_individuals %} collect?
+
+{% data variables.product.prodname_copilot_for_individuals %} utilizes data from file content and additional sources to enhance its functionality. This data collection process is aimed at improving the service and involves the gathering and analysis of certain information.
+
+{% data reusables.copilot.user-engagement-data %}
+
+#### Prompts
+
+{% data reusables.copilot.prompts %} These Prompts are only sent in real time unless you have chosen to enable telemetry collection, in which case they are retained.
+
+#### Suggestions
+
+{% data reusables.copilot.suggestions %} By default, Suggestions are only sent in real time. However, if you have enabled telemetry collection, {% data variables.product.prodname_copilot %} retains these Suggestions.
+
+### How is the data in {% data variables.product.prodname_copilot_for_individuals %} used and shared?
+
+User Engagement Data, Prompts and Suggestions are used by {% data variables.product.company_short %} and Microsoft to improve {% data variables.product.prodname_copilot %} and related services and to conduct product and academic research.
+
+* Enhancing {% data variables.product.prodname_copilot %}: The data collected is utilized to improve {% data variables.product.prodname_copilot %} by evaluating different strategies for processing and predicting suggestions that users may find valuable.
+* Developing related developer products and services: The insights gained from the data help in the development and improvement of other developer tools and services offered by {% data variables.product.company_short %} and Microsoft.
+* Detecting abuse and policy violations: The data is examined to investigate and identify any potential misuse or violation of the Acceptable Use Policies associated with {% data variables.product.prodname_copilot %}.
+* Conducting experiments and research: The data is used for conducting experiments and research related to developers and their utilization of developer tools and services. This aids in gaining valuable insights into user behavior and preferences.
+* Evaluating {% data variables.product.prodname_copilot %}: The impact of {% data variables.product.prodname_copilot %} on users is assessed by measuring its positive effects and benefits.
+* Improving code generation models: The collected data is employed to refine and enhance the underlying models responsible for generating code. This is achieved by utilizing both positive and negative examples.
+* Fine-tuning ranking and sorting algorithms: The data helps in the optimization and improvement of algorithms used for ranking and sorting suggestions, thereby enhancing the overall user experience.
+
+### How is the transmitted Code Snippets data protected?
+
+To ensure the protection of sensitive data such as user edit actions, source code snippets, and repository URLs/file paths, several protective measures are implemented. These measures include:
+
+* Encryption of transmitted data: All data is encrypted both during transit and while at rest, ensuring that it remains secure and inaccessible to unauthorized parties.
+* Strict access control: Access to the data is tightly regulated and limited to specific individuals, including:
+    * Named {% data variables.product.company_short %} personnel working on the {% data variables.product.prodname_copilot %} team or the {% data variables.product.company_short %} platform health team.
+    * Microsoft personnel involved with the {% data variables.product.prodname_copilot %} team.
+    * OpenAI personnel actively contributing to {% data variables.product.prodname_copilot %}.
+* Role-based access controls and multi-factor authentication: People who require access to code snippet data must adhere to role-based access controls. Additionally, multi-factor authentication is implemented to add an extra layer of security, ensuring that only authorized individuals can access the data.
+
+### How can users of {% data variables.product.prodname_copilot_for_individuals %} control use of their Code Snippets Data?
+
+{% data variables.product.prodname_copilot %} gives you choices about how it uses the data it collects.
+
+* User Engagement Data: User Engagement Data, including pseudonymous identifiers and general usage data, is necessary for the proper functioning of {% data variables.product.prodname_copilot %}. This data is collected, processed, and shared with Microsoft while you use {% data variables.product.prodname_copilot %}.
+* Retention of Prompts and Suggestions: You have the option to decide whether Prompts and Suggestions are retained by {% data variables.product.company_short %} and shared with Microsoft. These preferences can be adjusted in the [{% data variables.product.prodname_copilot %} settings](https://github.com/settings/copilot).
+* Requesting Deletion: If you wish to delete Prompts and Suggestions associated with your {% data variables.product.company_short %} identity, contact {% data variables.contact.contact_support %}.
+
+### Will my private code be shared with other users?
+
+No. We follow responsible practices in accordance with our [Privacy Statement](/free-pro-team@latest/site-policy/privacy-policies/github-privacy-statement) to ensure that your code snippets will not be used as suggested code for other users of {% data variables.product.prodname_copilot %}.
+
 ## Further reading
 
 - "[AUTOTITLE](/free-pro-team@latest/site-policy/github-terms/github-terms-for-additional-products-and-features#github-copilot)"{% ifversion ghec %}
 - "[AUTOTITLE](/free-pro-team@latest/site-policy/privacy-policies/github-copilot-for-business-privacy-statement)"{% endif %}
+- "[{% data variables.product.prodname_copilot %} FAQ](https://github.com/features/copilot#faq)"

data/reusables/copilot/prompts.md

@@ -0,0 +1 @@
+A Prompt refers to the contextual information that the {% data variables.product.prodname_copilot %} extension sends when you pause typing while working on a file, or when you open the {% data variables.product.prodname_copilot %} pane.

data/reusables/copilot/suggestions.md

@@ -0,0 +1 @@
+After receiving and processing a Prompt, the AI-model generates one or more lines of proposed text known as Suggestions. These Suggestions are then transmitted back to the {% data variables.product.prodname_copilot %} extension.

data/reusables/copilot/user-engagement-data.md

@@ -0,0 +1,3 @@
+#### User Engagement Data
+
+When you use {% data variables.product.prodname_copilot %}, it collects information about your interactions with the IDE or editor. This includes actions like accepting or dismissing suggestions, as well as general usage data and error information. The purpose of collecting this data is to measure metrics such as latency and feature engagement. Some of this information may include personal data, but it is stored in a way that does not directly identify you.