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Microsoft CDM Release Version: P1

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Sukanya Srinivasan 2019-09-19 19:25:35 +00:00
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schemaDocuments/core/README.md
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@ -1,59 +1,12 @@
# applicationCommon
# core
## Sub-folders
|Name|
|---|
|[foundationCommon](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationCommon/overview)|
|[applicationCommon](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationCommon/overview)|
## Entities
|Name|Description|
|---|---|
|[Account](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Account)|Business that represents a customer or a potential customer. The company that's billed in business transactions. |
|[Activity](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Activity)|Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar. |
|[ActivityParty](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ActivityParty)|Person or group associated with an activity. An activity can have multiple activity parties. |
|[Address](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Address)|Address and shipping information. Used to store additional addresses for an account or a contact. |
|[Appointment](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Appointment)|Commitment representing a time interval with start/end times and duration. |
|[Article](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Article)|Structured content that is part of the knowledge base. |
|[ArticleComment](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ArticleComment)|Comment on a knowledge base article. |
|[ArticleTemplate](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ArticleTemplate)|Template for a knowledge base article that contains the standard attributes of an article. |
|[BusinessUnit](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/BusinessUnit)|Business, division, or department in the Microsoft Dynamics 365 database. |
|[Connection](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Connection)|Relationship between two entities. |
|[ConnectionRole](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ConnectionRole)|Role describing a relationship between a two records. |
|[Contact](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Contact)|Person with whom a business unit has a relationship, such as a customer, a supplier, or a colleague. |
|[Currency](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Currency)|Currency in which a financial transaction is carried out. |
|[CustomerRelationship](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/CustomerRelationship)|Relationship between a customer and a partner in which either can be an account or contact. |
|[Email](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Email)|Activity that is delivered using email protocols. |
|[EmailSignature](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/EmailSignature)|Signature for email message |
|[Fax](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Fax)|Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document. |
|[Feedback](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Feedback)|Container for feedback and ratings for knowledge articles. |
|[Goal](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Goal)|Target objective for a user or a team for a specified time period. |
|[GoalMetric](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/GoalMetric)|Type of measurement for a goal, such as money amount or count. |
|[KnowledgeArticle](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeArticle)|Organizational knowledge for internal and external use. |
|[KnowledgeArticleCategory](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeArticleCategory)|Category for a Knowledge Article. |
|[KnowledgeArticleViews](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeArticleViews)|No of times an article is viewed per day |
|[KnowledgeBaseRecord](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeBaseRecord)|Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities. |
|[Letter](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Letter)|Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter. |
|[Note](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Note)|Note that is attached to one or more objects, including other notes. |
|[Organization](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Organization)|Top level of the Microsoft Dynamics 365 business hierarchy. The organization can be a specific business, holding company, or corporation. |
|[Owner](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Owner)|Group of undeleted system users and undeleted teams. Owners can be used to control access to specific objects. |
|[PhoneCall](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/PhoneCall)|Activity to track a telephone call. |
|[Position](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Position)|Position of a user in the hierarchy |
|[Queue](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Queue)|A list of records that require action, such as accounts, activities, and cases. |
|[QueueItem](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/QueueItem)|A specific item in a queue, such as a case record or an activity record. |
|[RecurringAppointment](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/RecurringAppointment)|The Master appointment of a recurring appointment series. |
|[SLA](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SLA)|Contains information about the tracked service-level KPIs for cases that belong to different customers. |
|[SLAItem](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SLAItem)|Contains information about a tracked support KPI for a specific customer. |
|[SLAKPIInstance](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SLAKPIInstance)|Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case |
|[SocialActivity](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SocialActivity)|For internal use only. |
|[SocialProfile](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SocialProfile)|This entity is used to store social profile information of its associated account and contacts on different social channels. |
|[Task](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Task)|Generic activity that represents work to be done. |
|[Team](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Team)|Collection of system users that routinely collaborate. Teams can be used to simplify record sharing and provide team members with common access to organization data when team members belong to different Business Units. |
|[Territory](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Territory)|Territory represents sales regions. |
|[User](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/User)|Person with access to the Microsoft CRM system and who owns objects in the Microsoft CRM database. |

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schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/accelerators/financialServices/banking/README.md
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@ -6,7 +6,7 @@
|Name|Description|
|---|---|
|[Account](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Account)|A company that represents a customer or a potential customer. |
|[Account](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Account)|Business that represents a customer or a potential customer. The company that's billed in business transactions. |
|[Bank](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Bank)|The physical bank location which contains information such as the name and location of the bank. |
|[Branch](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Branch)|A branch is used to represent the location of a bank branch. |
|[BusinessCheckingAccount](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/BusinessCheckingAccount)|Process entity for a Business Checking Account. |
@ -16,17 +16,17 @@
|[CommercialLoan](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/CommercialLoan)|Process entity for a Commercial Loan. |
|[Company360](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Company360)|Process entity for Company 360. |
|[CompanyOnboarding](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/CompanyOnboarding)|Process entity for Company Onboarding. |
|[Contact](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Contact)|A person record is one associated with a patron of the bank. |
|[Contact](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Contact)|Person with whom a business unit has a relationship, such as a customer, a supplier, or a colleague. |
|[ContactOnboardingFromProspect](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/ContactOnboardingFromProspect)|Process entity for Contact Onboarding from Prospect. |
|[Customer360Person](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Customer360Person)|Process entity for Customer 360 Person. |
|[CustomerJourney](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/CustomerJourney)|Process entity for a Customer Journey. |
|[FinancialProduct](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/FinancialProduct)|The record of the different products that the customer holds with the bank. |
|[KYC](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/KYC)|A KYC or Know Your Customer is used to gather information on the customer in a regular interval. The KYCs collect information such as where they live, collecting their updated or different ID information, and their risk level at that point in time. |
|[Lead](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Lead)|A prospect represents a potential customer or sale happening in the system. A prospect can be represented by either prospects or referrals. |
|[Lead](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Lead)|A prospect or a potential sales opportunity. Leads are converted into accounts, contacts, or opportunities when they're qualified. Otherwise, they're deleted or archived. |
|[LeadToOpportunitySalesProcess](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/LeadToOpportunitySalesProcess)|Process entity for Lead to Opportunity Sales Process. |
|[Limit](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Limit)|Limit entity represents corporate client’s limits set up in the limit management system or the bank’s backend systems such as core banking, treasury, or trade finance systems. |
|[MortgageApplication](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/MortgageApplication)|Process entity for a Mortgage. |
|[Opportunity](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Opportunity)|An opportunity represents a qualified prospect or an existing customer’s interest in a product of the bank. |
|[Product](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Product)|The products of the bank that the prospect or referral is interested in. |
|[Opportunity](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Opportunity)|Potential revenue-generating event or a sale to an account, which must be tracked through a sales process to completion. |
|[Product](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Product)|Information about products and their prices. |
|[RequestedFacility](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/RequestedFacility)|A requested facility represents a facility that is requested by a corporate customer applying for line of credit. |
|[Syndicates](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationcommon/crmcommon/accelerators/financialservices/banking/Syndicates)|A syndicate represents the information related to a commercial loan product that the customer holds with the bank. The syndicate will reference a specific loan, the contribution percentage, the amount and the specific bank that holds the syndicate. |

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schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/solutions/customerInsights/CustomerActivity.cdm.json
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@ -55,7 +55,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"msdynci_ActivityName"
"msdynci_activityname"
]
},
{
@ -109,7 +109,7 @@
]
}
],
"sourceName": "msdynci_ActivityName",
"sourceName": "msdynci_activityname",
"displayName": "Activity Name",
"description": "Specific fields that includes data on customer's activity.",
"maximumLength": 100,
@ -167,7 +167,7 @@
]
}
],
"sourceName": "msdynci_ActivityType",
"sourceName": "msdynci_activitytype",
"displayName": "Activity Type",
"description": "",
"maximumLength": 100,
@ -216,7 +216,7 @@
]
}
],
"sourceName": "msdynci_ActualEndDate",
"sourceName": "msdynci_actualenddate",
"displayName": "Actual End Date",
"description": "End time of an activity.",
"relationship": "hasA"
@ -273,7 +273,7 @@
]
}
],
"sourceName": "msdynci_ActualStartDate",
"sourceName": "msdynci_actualstartdate",
"displayName": "Actual Start Date",
"description": "Start time of an activity.",
"relationship": "hasA"
@ -330,7 +330,7 @@
]
}
],
"sourceName": "msdynci_AttachmentReferences",
"sourceName": "msdynci_attachmentreferences",
"displayName": "AttachmentReferences",
"description": "References to any attachment(s) for an activity.",
"maximumLength": 100,
@ -388,7 +388,7 @@
]
}
],
"sourceName": "msdynci_Community",
"sourceName": "msdynci_community",
"displayName": "Community",
"description": "Activity community.",
"maximumLength": 100,
@ -437,7 +437,7 @@
]
}
],
"sourceName": "msdynci_CustomerActivityId",
"sourceName": "msdynci_customeractivityid",
"displayName": "CustomerActivity",
"description": "Unique identifier for entity instances",
"relationship": "identifiedBy"
@ -469,6 +469,7 @@
{
"name": "foreignKeyAttribute",
"value": {
"explanation": "Unique identifier of 'CustomerProfile'.",
"name": "customerProfileId",
"dataType": "entityId",
"appliedTraits": [
@ -480,9 +481,51 @@
"value": "single"
}
]
}
},
{
"traitReference": "is.requiredAtLevel",
"arguments": [
{
"name": "level",
"value": "none"
}
]
},
{
"traitReference": "is.localized.displayedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Customer Profile Id"
]
]
}
}
]
},
{
"traitReference": "is.localized.describedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
""
]
]
}
}
]
},
"is.linkedEntity.identifier"
],
"sourceName": "customerProfileId",
"sourceName": "msdynci_customerprofileid",
"displayName": "Customer Profile Id",
"description": "",
"relationship": "hasA"
@ -546,7 +589,7 @@
]
}
],
"sourceName": "msdynci_Description",
"sourceName": "msdynci_description",
"displayName": "Description",
"description": "Description of the activity.",
"maximumLength": 2000,
@ -604,7 +647,7 @@
]
}
],
"sourceName": "msdynci_Mentions",
"sourceName": "msdynci_mentions",
"displayName": "Mentions",
"description": "Activity mentions.",
"maximumLength": 2000,
@ -662,20 +705,20 @@
]
}
],
"sourceName": "msdynci_Message",
"sourceName": "msdynci_message",
"displayName": "Message",
"description": "Message.",
"maximumLength": 2000,
"relationship": "hasA"
},
{
"name": "numberofLikes",
"name": "numberOfResponses",
"dataType": "integer",
"appliedTraits": [
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"msdynci_NumberofLikes"
"msdynci_NumberofResponses"
]
},
{
@ -683,7 +726,7 @@
"arguments": [
{
"name": "minimumValue",
"value": "-2147483648"
"value": "0"
},
{
"name": "maximumValue",
@ -700,7 +743,7 @@
"constantValues": [
[
"en",
"Number of Likes"
"Number of Responses"
]
]
}
@ -716,7 +759,7 @@
"constantValues": [
[
"en",
"Number of likes for an activity."
"Number of responses for/on an activity, like, number of emails on a thread, number of likes on a LinkedIn, Facebook post etc."
]
]
}
@ -724,11 +767,11 @@
]
}
],
"sourceName": "msdynci_NumberofLikes",
"displayName": "Number of Likes",
"description": "Number of likes for an activity.",
"sourceName": "msdynci_numberofresponses",
"displayName": "Number of Responses",
"description": "Number of responses for/on an activity, like, number of emails on a thread, number of likes on a LinkedIn, Facebook post etc.",
"maximumValue": "2147483647",
"minimumValue": "-2147483648",
"minimumValue": "0",
"relationship": "hasA"
},
{
@ -783,7 +826,7 @@
]
}
],
"sourceName": "msdynci_Sentiment",
"sourceName": "msdynci_sentiment",
"displayName": "Sentiment",
"description": "Activity sentiment.",
"maximumLength": 100,
@ -850,7 +893,7 @@
]
}
],
"sourceName": "msdynci_Subject",
"sourceName": "msdynci_subject",
"displayName": "Subject",
"description": "Activity subject.",
"maximumLength": 100,
@ -908,7 +951,7 @@
]
}
],
"sourceName": "msdynci_Url",
"sourceName": "msdynci_url",
"displayName": "Url",
"description": "",
"maximumLength": 100,
@ -929,7 +972,7 @@
"arguments": [
{
"name": "minimumValue",
"value": "-2147483648"
"value": "0"
},
{
"name": "maximumValue",
@ -979,11 +1022,11 @@
]
}
],
"sourceName": "msdynci_Version",
"sourceName": "msdynci_version",
"displayName": "Version",
"description": "Denotes latest version of an activity for manual tracking.",
"maximumValue": "2147483647",
"minimumValue": "-2147483648",
"minimumValue": "0",
"relationship": "hasA"
},
{
@ -1001,7 +1044,7 @@
"arguments": [
{
"name": "minimumValue",
"value": "-100000000000"
"value": "0"
},
{
"name": "maximumValue",
@ -1042,11 +1085,11 @@
]
}
],
"sourceName": "msdynci_ViralityScore",
"sourceName": "msdynci_viralityscore",
"displayName": "Virality Score",
"description": "Virality score for an activity.",
"maximumValue": "100000000000",
"minimumValue": "-100000000000",
"minimumValue": "0",
"relationship": "hasA"
},
{
@ -1063,14 +1106,16 @@
"entityShape": "listLookupValues",
"constantValues": [
[
"en",
"Active",
"0"
"en",
"Active",
"0",
"0"
],
[
"en",
"Inactive",
"1"
"en",
"Inactive",
"1",
"1"
]
]
}
@ -1081,6 +1126,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'stateCode_display' is added to the 'CustomerActivity' entity to provide the localized display text for the value of the listLookup attribute 'stateCode'",
"name": "stateCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -1094,7 +1140,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"stateCode"
"statecode"
]
},
{
@ -1130,7 +1176,7 @@
]
}
],
"sourceName": "stateCode",
"sourceName": "statecode",
"displayName": "Status",
"description": "Status of the CustomerActivity",
"relationship": "representsStateWith"
@ -1149,14 +1195,18 @@
"entityShape": "listLookupCorrelatedValues",
"constantValues": [
[
"en",
"Active",
"1"
"en",
"Active",
"1",
"0",
"0"
],
[
"en",
"Inactive",
"2"
"en",
"Inactive",
"2",
"1",
"1"
]
]
}
@ -1167,6 +1217,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'statusCode_display' is added to the 'CustomerActivity' entity to provide the localized display text for the value of the listLookup attribute 'statusCode'",
"name": "statusCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -1180,7 +1231,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"statusCode"
"statuscode"
]
},
{
@ -1216,7 +1267,7 @@
]
}
],
"sourceName": "statusCode",
"sourceName": "statuscode",
"displayName": "Status Reason",
"description": "Reason for the status of the CustomerActivity",
"relationship": {
@ -1252,7 +1303,7 @@
}
}
],
"sourceName": "CustomerActivity",
"sourceName": "msdynci_CustomerActivity",
"displayName": "Customer Activity",
"description": "An activity performed by a user that has observational value to the business."
}

377
schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/solutions/customerInsights/CustomerProfile.cdm.json
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143
schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/solutions/customerInsights/MeasureDefinition.cdm.json
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@ -91,7 +91,7 @@
]
}
],
"sourceName": "msdynci_LastEvaluationDate",
"sourceName": "msdynci_lastevaluationdate",
"displayName": "Last Evaluation Date",
"description": "Latest date when a measure is evaluated/refreshed.",
"relationship": "hasA"
@ -139,7 +139,7 @@
]
}
],
"sourceName": "msdynci_MeasureDefinitionId",
"sourceName": "msdynci_measuredefinitionid",
"displayName": "Measure Definition",
"description": "Unique identifier for entity instances",
"relationship": "identifiedBy"
@ -205,7 +205,7 @@
]
}
],
"sourceName": "msdynci_MeasureName",
"sourceName": "msdynci_measurename",
"displayName": "Measure Name",
"description": "Required name field. Name of the measure.",
"maximumLength": 100,
@ -263,7 +263,7 @@
]
}
],
"sourceName": "msdynci_MeasureQuery",
"sourceName": "msdynci_measurequery",
"displayName": "Measure Query",
"description": "Measure definition including entities, variables, definition, calculations, dimensions etc.",
"maximumLength": 2000,
@ -284,17 +284,17 @@
"constantValues": [
[
"en",
"Customer attribute",
"Customer",
"647430000"
],
[
"en",
"Customer measure",
"None",
"647430001"
],
[
"en",
"Business measure",
"Business",
"647430002"
]
]
@ -306,6 +306,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'measureSubType_display' is added to the 'MeasureDefinition' entity to provide the localized display text for the value of the listLookup attribute 'measureSubType'",
"name": "measureSubType_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -364,7 +365,7 @@
]
}
],
"sourceName": "msdynci_MeasureSubType",
"sourceName": "msdynci_measuresubtype",
"displayName": "Measure SubType",
"description": "Subtype of the measure.\n",
"relationship": "hasA"
@ -384,13 +385,18 @@
"constantValues": [
[
"en",
"Customer",
"Attribute",
"647430000"
],
[
"en",
"Business",
"Entity",
"647430001"
],
[
"en",
"Single value / scalar",
"647430002"
]
]
}
@ -401,6 +407,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'measureType_display' is added to the 'MeasureDefinition' entity to provide the localized display text for the value of the listLookup attribute 'measureType'",
"name": "measureType_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -459,11 +466,83 @@
]
}
],
"sourceName": "msdynci_MeasureType",
"sourceName": "msdynci_measuretype",
"displayName": "Measure Type",
"description": "Type of the measure.\n",
"relationship": "hasA"
},
{
"name": "version",
"dataType": "integer",
"appliedTraits": [
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"msdynci_Version"
]
},
{
"traitReference": "is.constrained",
"arguments": [
{
"name": "minimumValue",
"value": "0"
},
{
"name": "maximumValue",
"value": "2147483647"
}
]
},
{
"traitReference": "is.requiredAtLevel",
"arguments": [
{
"name": "level",
"value": "required"
}
]
},
{
"traitReference": "is.localized.displayedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Version"
]
]
}
}
]
},
{
"traitReference": "is.localized.describedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Denotes latest version of a segment for manual tracking."
]
]
}
}
]
}
],
"sourceName": "msdynci_version",
"displayName": "Version",
"description": "Denotes latest version of a segment for manual tracking.",
"maximumValue": "2147483647",
"minimumValue": "0",
"relationship": "hasA"
},
{
"name": "stateCode",
"dataType": {
@ -478,14 +557,16 @@
"entityShape": "listLookupValues",
"constantValues": [
[
"en",
"Active",
"0"
"en",
"Active",
"0",
"0"
],
[
"en",
"Inactive",
"1"
"en",
"Inactive",
"1",
"1"
]
]
}
@ -496,6 +577,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'stateCode_display' is added to the 'MeasureDefinition' entity to provide the localized display text for the value of the listLookup attribute 'stateCode'",
"name": "stateCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -509,7 +591,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"stateCode"
"statecode"
]
},
{
@ -545,7 +627,7 @@
]
}
],
"sourceName": "stateCode",
"sourceName": "statecode",
"displayName": "Status",
"description": "Status of the Measure Definition",
"relationship": "representsStateWith"
@ -564,14 +646,18 @@
"entityShape": "listLookupCorrelatedValues",
"constantValues": [
[
"en",
"Active",
"1"
"en",
"Active",
"1",
"0",
"0"
],
[
"en",
"Inactive",
"2"
"en",
"Inactive",
"2",
"1",
"1"
]
]
}
@ -582,6 +668,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'statusCode_display' is added to the 'MeasureDefinition' entity to provide the localized display text for the value of the listLookup attribute 'statusCode'",
"name": "statusCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -595,7 +682,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"statusCode"
"statuscode"
]
},
{
@ -631,7 +718,7 @@
]
}
],
"sourceName": "statusCode",
"sourceName": "statuscode",
"displayName": "Status Reason",
"description": "Reason for the status of the Measure Definition",
"relationship": {
@ -667,7 +754,7 @@
}
}
],
"sourceName": "MeasureDefinition",
"sourceName": "msdynci_MeasureDefinition",
"displayName": "Measure Definition",
"description": "Definition of KPIs partitioned by zero or more dimensions (eg. Monthly Active Users, Total Spend By Customer, Average Customer Acquisition Cost)"
}

125
schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/solutions/customerInsights/Segment.cdm.json
Просмотреть файл

@ -100,7 +100,7 @@
]
}
],
"sourceName": "msdynci_Description",
"sourceName": "msdynci_description",
"displayName": "Description",
"description": "Segment description.",
"maximumLength": 2000,
@ -149,7 +149,7 @@
]
}
],
"sourceName": "msdynci_LastEvaluationDate",
"sourceName": "msdynci_lastevaluationdate",
"displayName": "Last Evaluation Date",
"description": "Latest date when segments are evaluated/refreshed.",
"relationship": "hasA"
@ -169,7 +169,7 @@
"arguments": [
{
"name": "minimumValue",
"value": "-2147483648"
"value": "0"
},
{
"name": "maximumValue",
@ -210,11 +210,11 @@
]
}
],
"sourceName": "msdynci_MemberCount",
"sourceName": "msdynci_membercount",
"displayName": "Member Count",
"description": "Count of customers/members associated with a segment.",
"maximumValue": "2147483647",
"minimumValue": "-2147483648",
"minimumValue": "0",
"relationship": "hasA"
},
{
@ -278,7 +278,7 @@
]
}
],
"sourceName": "msdynci_Name",
"sourceName": "msdynci_name",
"displayName": "Name",
"description": "Required name field",
"maximumLength": 100,
@ -336,70 +336,12 @@
]
}
],
"sourceName": "msdynci_QueryDefinition",
"sourceName": "msdynci_querydefinition",
"displayName": "Query Definition",
"description": "Segment definition including groups, filters, conditions etc.",
"maximumLength": 2000,
"relationship": "hasA"
},
{
"name": "schedule",
"dataType": "string",
"appliedTraits": [
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"msdynci_Schedule"
]
},
{
"traitReference": "is.constrained",
"arguments": [
{
"name": "maximumLength",
"value": "100"
}
]
},
{
"traitReference": "is.localized.displayedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Schedule"
]
]
}
}
]
},
{
"traitReference": "is.localized.describedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"A recurring schedule when a segment is refreshed."
]
]
}
}
]
}
],
"sourceName": "msdynci_Schedule",
"displayName": "Schedule",
"description": "A recurring schedule when a segment is refreshed.",
"maximumLength": 100,
"relationship": "hasA"
},
{
"name": "segmentId",
"dataType": "entityId",
@ -443,7 +385,7 @@
]
}
],
"sourceName": "msdynci_SegmentId",
"sourceName": "msdynci_segmentid",
"displayName": "Segment",
"description": "Unique identifier for entity instances",
"relationship": "identifiedBy"
@ -480,6 +422,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'segmentType_display' is added to the 'Segment' entity to provide the localized display text for the value of the listLookup attribute 'segmentType'",
"name": "segmentType_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -529,7 +472,7 @@
]
}
],
"sourceName": "msdynci_SegmentType",
"sourceName": "msdynci_segmenttype",
"displayName": "Segment Type",
"description": "Segment type.",
"relationship": "hasA"
@ -549,7 +492,7 @@
"arguments": [
{
"name": "minimumValue",
"value": "-2147483648"
"value": "0"
},
{
"name": "maximumValue",
@ -599,11 +542,11 @@
]
}
],
"sourceName": "msdynci_Version",
"sourceName": "msdynci_version",
"displayName": "Version",
"description": "Denotes latest version of a segment for manual tracking.",
"maximumValue": "2147483647",
"minimumValue": "-2147483648",
"minimumValue": "0",
"relationship": "hasA"
},
{
@ -620,14 +563,16 @@
"entityShape": "listLookupValues",
"constantValues": [
[
"en",
"Active",
"0"
"en",
"Active",
"0",
"0"
],
[
"en",
"Inactive",
"1"
"en",
"Inactive",
"1",
"1"
]
]
}
@ -638,6 +583,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'stateCode_display' is added to the 'Segment' entity to provide the localized display text for the value of the listLookup attribute 'stateCode'",
"name": "stateCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -651,7 +597,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"stateCode"
"statecode"
]
},
{
@ -687,7 +633,7 @@
]
}
],
"sourceName": "stateCode",
"sourceName": "statecode",
"displayName": "Status",
"description": "Status of the Segment",
"relationship": "representsStateWith"
@ -706,14 +652,18 @@
"entityShape": "listLookupCorrelatedValues",
"constantValues": [
[
"en",
"Active",
"1"
"en",
"Active",
"1",
"0",
"0"
],
[
"en",
"Inactive",
"2"
"en",
"Inactive",
"2",
"1",
"1"
]
]
}
@ -724,6 +674,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'statusCode_display' is added to the 'Segment' entity to provide the localized display text for the value of the listLookup attribute 'statusCode'",
"name": "statusCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -737,7 +688,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"statusCode"
"statuscode"
]
},
{
@ -773,7 +724,7 @@
]
}
],
"sourceName": "statusCode",
"sourceName": "statuscode",
"displayName": "Status Reason",
"description": "Reason for the status of the Segment",
"relationship": {
@ -809,7 +760,7 @@
}
}
],
"sourceName": "Segment",
"sourceName": "msdynci_Segment",
"displayName": "Segment",
"description": "Defines a group of members that exhibit common traits.\n"
}

152
schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/solutions/customerInsights/SegmentMembership.cdm.json
Просмотреть файл

@ -75,6 +75,7 @@
{
"name": "foreignKeyAttribute",
"value": {
"explanation": "Unique identifier of 'CustomerProfile'.",
"name": "customerProfileId",
"dataType": "entityId",
"appliedTraits": [
@ -86,11 +87,53 @@
"value": "single"
}
]
}
},
{
"traitReference": "is.requiredAtLevel",
"arguments": [
{
"name": "level",
"value": "required"
}
]
},
{
"traitReference": "is.localized.displayedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Customer Profile Id"
]
]
}
}
]
},
{
"traitReference": "is.localized.describedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Customer Profile Id"
]
]
}
}
]
},
"is.linkedEntity.identifier"
],
"sourceName": "msdynci_CustomerProfileId",
"sourceName": "msdynci_customerprofileid",
"displayName": "Customer Profile Id",
"description": "",
"description": "Customer Profile Id",
"relationship": "hasA"
}
}
@ -143,7 +186,7 @@
]
}
],
"sourceName": "msdynci_LastEvaluationDate",
"sourceName": "msdynci_lastevaluationdate",
"displayName": "Last Evaluation Date",
"description": "Latest date when a segment memberships is evaluated/refreshed.",
"relationship": "hasA"
@ -209,7 +252,7 @@
]
}
],
"sourceName": "msdynci_Name",
"sourceName": "msdynci_name",
"displayName": "Name",
"description": "Required name field to be used as the primary name for the customer segment membership.",
"maximumLength": 100,
@ -242,6 +285,7 @@
{
"name": "foreignKeyAttribute",
"value": {
"explanation": "Unique identifier of 'Segment'.",
"name": "segmentId",
"dataType": "entityId",
"appliedTraits": [
@ -253,11 +297,53 @@
"value": "single"
}
]
}
},
{
"traitReference": "is.requiredAtLevel",
"arguments": [
{
"name": "level",
"value": "required"
}
]
},
{
"traitReference": "is.localized.displayedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Segment Id"
]
]
}
}
]
},
{
"traitReference": "is.localized.describedAs",
"arguments": [
{
"entityReference": {
"entityShape": "localizedTable",
"constantValues": [
[
"en",
"Segment identifiers customers are associated with."
]
]
}
}
]
},
"is.linkedEntity.identifier"
],
"sourceName": "msdynci_SegmentId",
"sourceName": "msdynci_segmentid",
"displayName": "Segment Id",
"description": "",
"description": "Segment identifiers customers are associated with.",
"relationship": "hasA"
}
}
@ -310,7 +396,7 @@
]
}
],
"sourceName": "msdynci_SegmentMembershipId",
"sourceName": "msdynci_segmentmembershipid",
"displayName": "Segment Membership",
"description": "Unique identifier for entity instances",
"relationship": "identifiedBy"
@ -330,7 +416,7 @@
"arguments": [
{
"name": "minimumValue",
"value": "-2147483648"
"value": "0"
},
{
"name": "maximumValue",
@ -380,11 +466,11 @@
]
}
],
"sourceName": "msdynci_Version",
"sourceName": "msdynci_version",
"displayName": "Version",
"description": "Denotes latest version of the customer segment membership for manual tracking.",
"maximumValue": "2147483647",
"minimumValue": "-2147483648",
"minimumValue": "0",
"relationship": "hasA"
},
{
@ -401,14 +487,16 @@
"entityShape": "listLookupValues",
"constantValues": [
[
"en",
"Active",
"0"
"en",
"Active",
"0",
"0"
],
[
"en",
"Inactive",
"1"
"en",
"Inactive",
"1",
"1"
]
]
}
@ -419,6 +507,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'stateCode_display' is added to the 'SegmentMembership' entity to provide the localized display text for the value of the listLookup attribute 'stateCode'",
"name": "stateCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -432,7 +521,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"stateCode"
"statecode"
]
},
{
@ -468,7 +557,7 @@
]
}
],
"sourceName": "stateCode",
"sourceName": "statecode",
"displayName": "Status",
"description": "Status of the Segment Membership",
"relationship": "representsStateWith"
@ -487,14 +576,18 @@
"entityShape": "listLookupCorrelatedValues",
"constantValues": [
[
"en",
"Active",
"1"
"en",
"Active",
"1",
"0",
"0"
],
[
"en",
"Inactive",
"2"
"en",
"Inactive",
"2",
"1",
"1"
]
]
}
@ -505,6 +598,7 @@
"traitReference": "does.addSupportingAttribute",
"arguments": [
{
"explanation": "This attribute 'statusCode_display' is added to the 'SegmentMembership' entity to provide the localized display text for the value of the listLookup attribute 'statusCode'",
"name": "statusCode_display",
"dataType": "localizedDisplayText",
"isReadOnly": true,
@ -518,7 +612,7 @@
{
"traitReference": "is.CDS.sourceNamed",
"arguments": [
"statusCode"
"statuscode"
]
},
{
@ -554,7 +648,7 @@
]
}
],
"sourceName": "statusCode",
"sourceName": "statuscode",
"displayName": "Status Reason",
"description": "Reason for the status of the Segment Membership",
"relationship": {
@ -590,7 +684,7 @@
}
}
],
"sourceName": "SegmentMembership",
"sourceName": "msdynci_SegmentMembership",
"displayName": "Segment Membership",
"description": "Members participating in a given segment."
}

18
schemaDocuments/core/applicationCommon/foundationCommon/crmCommon/solutions/customerInsights/_allImports.cdm.json
Просмотреть файл

@ -7,6 +7,15 @@
{
"uri": "/core/wellKnownCDSAttributeGroups.cdm.json"
},
{
"uri": "/core/applicationCommon/Currency.cdm.json"
},
{
"uri": "/core/applicationCommon/foundationCommon/crmCommon/Account.cdm.json"
},
{
"uri": "/core/applicationCommon/foundationCommon/crmCommon/Contact.cdm.json"
},
{
"uri": "CustomerActivity.cdm.json"
},
@ -21,15 +30,6 @@
},
{
"uri": "SegmentMembership.cdm.json"
},
{
"uri": "/core/applicationCommon/foundationCommon/crmCommon/Account.cdm.json"
},
{
"uri": "/core/applicationCommon/foundationCommon/crmCommon/Contact.cdm.json"
},
{
"uri": "/core/applicationCommon/Currency.cdm.json"
}
]
}

51
schemaDocuments/readme.md
Просмотреть файл

@ -1,59 +1,12 @@
# applicationCommon
# docs
## Sub-folders
|Name|
|---|
|[foundationCommon](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/foundationCommon/overview)|
|[core](https://docs.microsoft.com/en-us/common-data-model/schema//core/overview)|
## Entities
|Name|Description|
|---|---|
|[Account](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Account)|Business that represents a customer or a potential customer. The company that's billed in business transactions. |
|[Activity](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Activity)|Task performed, or to be performed, by a user. An activity is any action for which an entry can be made on a calendar. |
|[ActivityParty](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ActivityParty)|Person or group associated with an activity. An activity can have multiple activity parties. |
|[Address](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Address)|Address and shipping information. Used to store additional addresses for an account or a contact. |
|[Appointment](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Appointment)|Commitment representing a time interval with start/end times and duration. |
|[Article](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Article)|Structured content that is part of the knowledge base. |
|[ArticleComment](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ArticleComment)|Comment on a knowledge base article. |
|[ArticleTemplate](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ArticleTemplate)|Template for a knowledge base article that contains the standard attributes of an article. |
|[BusinessUnit](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/BusinessUnit)|Business, division, or department in the Microsoft Dynamics 365 database. |
|[Connection](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Connection)|Relationship between two entities. |
|[ConnectionRole](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/ConnectionRole)|Role describing a relationship between a two records. |
|[Contact](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Contact)|Person with whom a business unit has a relationship, such as a customer, a supplier, or a colleague. |
|[Currency](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Currency)|Currency in which a financial transaction is carried out. |
|[CustomerRelationship](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/CustomerRelationship)|Relationship between a customer and a partner in which either can be an account or contact. |
|[Email](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Email)|Activity that is delivered using email protocols. |
|[EmailSignature](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/EmailSignature)|Signature for email message |
|[Fax](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Fax)|Activity that tracks call outcome and number of pages for a fax and optionally stores an electronic copy of the document. |
|[Feedback](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Feedback)|Container for feedback and ratings for knowledge articles. |
|[Goal](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Goal)|Target objective for a user or a team for a specified time period. |
|[GoalMetric](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/GoalMetric)|Type of measurement for a goal, such as money amount or count. |
|[KnowledgeArticle](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeArticle)|Organizational knowledge for internal and external use. |
|[KnowledgeArticleCategory](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeArticleCategory)|Category for a Knowledge Article. |
|[KnowledgeArticleViews](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeArticleViews)|No of times an article is viewed per day |
|[KnowledgeBaseRecord](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/KnowledgeBaseRecord)|Metadata of knowledge base (KB) articles associated with Microsoft Dynamics 365 entities. |
|[Letter](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Letter)|Activity that tracks the delivery of a letter. The activity can contain the electronic copy of the letter. |
|[Note](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Note)|Note that is attached to one or more objects, including other notes. |
|[Organization](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Organization)|Top level of the Microsoft Dynamics 365 business hierarchy. The organization can be a specific business, holding company, or corporation. |
|[Owner](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Owner)|Group of undeleted system users and undeleted teams. Owners can be used to control access to specific objects. |
|[PhoneCall](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/PhoneCall)|Activity to track a telephone call. |
|[Position](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Position)|Position of a user in the hierarchy |
|[Queue](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Queue)|A list of records that require action, such as accounts, activities, and cases. |
|[QueueItem](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/QueueItem)|A specific item in a queue, such as a case record or an activity record. |
|[RecurringAppointment](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/RecurringAppointment)|The Master appointment of a recurring appointment series. |
|[SLA](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SLA)|Contains information about the tracked service-level KPIs for cases that belong to different customers. |
|[SLAItem](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SLAItem)|Contains information about a tracked support KPI for a specific customer. |
|[SLAKPIInstance](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SLAKPIInstance)|Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case |
|[SocialActivity](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SocialActivity)|For internal use only. |
|[SocialProfile](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/SocialProfile)|This entity is used to store social profile information of its associated account and contacts on different social channels. |
|[Task](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Task)|Generic activity that represents work to be done. |
|[Team](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Team)|Collection of system users that routinely collaborate. Teams can be used to simplify record sharing and provide team members with common access to organization data when team members belong to different Business Units. |
|[Territory](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/Territory)|Territory represents sales regions. |
|[User](https://docs.microsoft.com/en-us/common-data-model/schema/core/applicationcommon/User)|Person with access to the Microsoft CRM system and who owns objects in the Microsoft CRM database. |