Merge pull request #826 from Microsoft/jeschu1-patch-1
Issue Template for Auth Issues
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name: Git failure due to authentication
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about: Create a report to help us improve
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title: ''
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labels: ''
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assignees: ''
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---
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**Which Version of GCM are you using ?**
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From a command prompt, run ``git credential-manager version`` and paste the output.
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<!-- Ex: 1.18.1, 1.18.2, etc.. -->
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**Which service are you trying to connect to**
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* [ ] Azure DevOps
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* [ ] Azure DevOps Server (TFS/on-prem)
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* [ ] GitHub
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* [ ] GitHub Enterprise
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* [ ] Bitbucket
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* [ ] Other? - please describe;
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**If AzureDevops Hosted describe your url**
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* [ ] dev.azure.com/org
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* [ ] org.visualstudio.com
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**If you're using Azure DevOps, can you access the repository in the browser via the same URL?**
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* [ ] Yes
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* [ ] No, I get a permission error.
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* [ ] No, for a different reason:
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**If you're using Azure DevOps, and the account picker shows more than one identity as you authenticate, check that you selected the same one that has access on the web.**
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* [ ] I only see one identity.
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* [ ] I checked each and none worked.
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**Expected behavior**
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A clear and concise description of what you expected to happen (or code).
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**Actual behavior**
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A clear and concise description of what happens, e.g. exception is thrown, UI freezes
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**Set the env variables GCM_TRACE=1 and GIT_TRACE=1 and run your git command. Redact any private information and attach the log**
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