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@ -83,11 +83,14 @@ If you receive the following error.
![Learnltiadd](../images/LearnLTIAADIssue.png)
User not registered on the LMS or logged into Web Browser with the incorrect account
- Ensure you are using an Azure AD connected account and logged into their web browser with the same account they used to sign into the LMS.
If using AAD
- Ensure if you are using an Azure AD connected account, that the user is logged into their web browser with the same account they used to sign into the LMS.
- Please ensure that AAD sign for your LMS is enabled and you are signing into your LMS with a AAD account.
- The emails of the users in the LMS and AAD should match.
- Ensure the users are active on the course.
For troubleshooting see *Azure Functions Tracing* and *Failure is in Users Function App* below.
## LTI Application does not load error: {"Message":"Could not validate nonce."}
If you receive a browser message: {"Message":"Could not validate nonce."}
@ -100,6 +103,7 @@ This issue is typically related to one of the following:
- Check if you have a valid 3rd Party Signed SSL. This services requires a valid 3rd party SSL certificate, self signed SSL certificates are not valid. Please ensure your service is using https:// with a valid SSL certification.
- Check the Launch URL, please make sure that all the fields are correctly filled while registering the tool and filling tool's platform registration page. See https://github.com/microsoft/Learn-LTI/blob/main/docs/CONFIGURATION_GUIDE.md
- Check the Azure Function/Azure Logs see https://github.com/microsoft/Learn-LTI/blob/main/docs/TROUBLESHOOTING.md#azure-functions-tracing
## LTI Application does not load error: No sufficient permissions to view this page
After you have successfully installed the Learn LTI application by running the deployment steps you try to access the created Platform Registration Page results and recieve the message 'No sufficient permissions to view this page'.