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readme.md
Cireson Service Manager Portal
The Cireson Portal for System Center Service Manager creates and extends automation opportunities for SCSM enabling you to create and update Work Items from Power Automate.
Publisher: Cireson
Prerequisites
Your portal must be licensed and public/internet facing.
Supported Operations
When a New Comment is Added
This will trigger anytime a comment of the specified type is left on any Work Item. Choices include Analyst or End User comments.
When a New Work Item is Created
This will trigger anytime a Work Item of the specified type is created. Choices include Incident, Service Request, Change Request, Problem, or Release Record.
Add Comment to Work Item
Add a comment to the Action Log of a Work Item
Create a Change Request
Creates a new Change Request
Create a Problem
Creates a new Problem
Create a Release Record
Creates a new Release Record
Create a Service Request
Creates a new Service Request
Create an Incident
Creates a new Incident
Delete Work Item
Permanently deletes a Work Item from Service Manager
Get Work Item
Retrieve a Work Item by its Work Item ID
Update an Incident
Update an Incident
Update Change Request
Update a Change Request
Update Problem
Update a Problem
Update Release Record
Update a Release Record
Update Service Request
Update a Service Request
Obtaining Credentials
To obtain credentials and use the connector, read our Knowledge Article Installation Guide: Power Automate Setup