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The 'Compliance Utility' is a powerful tool that helps troubleshoot and diagnose sensitivity labels, policies, settings and more. Whether you need to fix issues or reset configurations, this tool has you covered.
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Have you ever used the Sensitivity button in a [Microsoft 365 App](https://www.microsoft.com/en-us/microsoft-365/products-apps-services) or applied a sensitivity label by right-clicking on a file? If so, you've either used the [Office's built-in labeling experience](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide) or the [Purview Information Protection client](https://www.microsoft.com/en-us/download/details.aspx?id=53018). If something is not working as expected with your DLP policies, sensitivity labels or you don't see any labels at all the 'Compliance Utility' will help you.
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Have you ever used the sensitivity button in a [Microsoft 365 App](https://www.microsoft.com/en-us/microsoft-365/products-apps-services) or applied a sensitivity label by right-clicking on a file? If so, you've either used the [Office's built-in labeling experience](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide) or the [Purview Information Protection client](https://www.microsoft.com/en-us/download/details.aspx?id=53018). If something is not working as expected with your DLP policies, sensitivity labels or you don't see any labels at all the 'Compliance Utility' will help you.
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With the 'Compliance Utility', you can run the most common options without local administrative privileges:
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[RESET](#reset), [RECORD PROBLEM](#record-problem), and COLLECT [Endpoint URLs](#endpoint-urls).
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[HKCU:\SOFTWARE\Microsoft\Office\16.0\Common\Security]
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```
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The [UseOfficeForLabelling](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide#office-built-in-labeling-client-and-other-labeling-solutions) (Use the Sensitivity feature in Office to apply and view sensitivity labels) and [AIPException](https://microsoft.github.io/ComplianceCxE/playbooks/AIP2MIP/AIPException/#configuring-sensitivity-labeling-client-in-m365-apps) (Use the Azure Information Protection add-in for sensitivity labeling) registry setting is purged of the following keys:
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The [UseOfficeForLabelling](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide#office-built-in-labeling-client-and-other-labeling-solutions) (Use the sensitivity feature in Office to apply and view sensitivity labels) and [AIPException](https://microsoft.github.io/ComplianceCxE/playbooks/AIP2MIP/AIPException/#configuring-sensitivity-labeling-client-in-m365-apps) (Use the Azure Information Protection add-in for sensitivity labeling) registry setting is purged of the following keys:
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```
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[HKCU:\SOFTWARE\Policies\Microsoft\Cloud\Office\16.0\Common\Security\Labels]
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