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## Description <a name="description"></a>
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The 'Unified Labeling Support Tool' provides the functionality to reset all corresponding Information Protection client services. Its main purpose is to delete the currently downloaded sensitivity label policies and thus reset all settings, and it can also be used to collect data for error analysis and troubleshooting.
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The 'Unified Labeling Support Tool' is a powerful compliance utility that helps manage sensitivity labels, policies, settings and more. Whether you need to troubleshoot issues or reset configurations, this tool has you covered.
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Have you ever used the Sensitivity button in a [Microsoft 365 Apps](https://www.microsoft.com/en-us/microsoft-365/products-apps-services)? If so, you've either used the [Azure Information Protection client](https://docs.microsoft.com/en-us/azure/information-protection/what-is-information-protection#aip-unified-labeling-client) or [Office's built-in labeling experience](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide). In case something doesn't work as expected or you don't see any labeling at all, the 'Unified Labeling Support Tool' will help you.
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> [!CAUTION]
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> The Azure Information Protection (AIP) Unified Labeling add-in for Office has been retired on April 11th, 2024.
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> For the announcement and FAQs of the retirement, refer to our blog: [Retirement notification for the Azure Information Protection Unified Labeling add-in for Office.](https://techcommunity.microsoft.com/t5/security-compliance-and-identity/retirement-notification-for-the-azure-information-protection/ba-p/3791908)
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Have you ever used the Sensitivity button in a [Microsoft 365 Apps](https://www.microsoft.com/en-us/microsoft-365/products-apps-services)? If so, you've either used the [Azure Information Protection client](https://docs.microsoft.com/en-us/azure/information-protection/what-is-information-protection#aip-unified-labeling-client) or [Office's built-in labeling experience](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide). In case something doesn't work as expected or you don't see any labeling at all, the 'Unified Labeling Support Tool' will help you.
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> **Note**
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>
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> If you want to use the 'Unified Labeling Support Tool' on Apple macOS, you can find the corresponding online manuale [here](Manual-Mac.md).
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With the 'Unified Labeling Support Tool', you can run the most common options without local administrative privileges:
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[RESET](#reset), [RECORD PROBLEM](#record-problem), and COLLECT [Endpoint URLs](#endpoint-urls).
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However, if you run the 'Unified Labeling Support Tool' with local administrative privileges, you will get some more collected logs ([RECORD PROBLEM](#record-problem)) and a complete [RESET](#reset) of all settings, instead of just user-specific settings being reset. By the way: The latter option is sufficient in most cases to reset [Microsoft 365 Apps](https://www.microsoft.com/en-us/microsoft-365/products-apps-services), while a complete reset is usually useful for all other applications.
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> **Note**
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>
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> If you want to use the 'Unified Labeling Support Tool' on Apple macOS, you can find the corresponding online manuale [here](Manual-Mac.md).
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### MIT License <a name="mit-license"></a>
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Copyright © Microsoft Corporation.
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