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# RMS Support Tool
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# Unified Labeling Support Tool
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Have you ever used the Sensitivity button in a [Microsoft 365 App](https://www.microsoft.com/en-us/microsoft-365)? If so, you've either used the [Azure Information Protection client](https://docs.microsoft.com/en-us/azure/information-protection/what-is-information-protection#aip-unified-labeling-client) or [Office's built-in labeling solution](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide). In case something doesn't work as expected or you don't see any labeling at all, the RMS_Support_Tool will help you.
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Have you ever used the Sensitivity button in a [Microsoft 365 App](https://www.microsoft.com/en-us/microsoft-365)? If so, you've either used the [Azure Information Protection client](https://docs.microsoft.com/en-us/azure/information-protection/what-is-information-protection#aip-unified-labeling-client) or [Office's built-in labeling solution](https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels-office-apps?view=o365-worldwide). In case something doesn't work as expected or you don't see any labeling at all, the 'Unified Labeling Support Tool' will help you.
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The 'RMS Support Tool' provides the functionality to reset all corresponding client services (AIP, MIP, AD RMS). Its main purpose is to delete the currently downloaded sensitivity label policies and thus reset all settings, and it can also be used to collect data for failure analysis and problem solving.
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The 'Unified Labeling Support Tool' provides the functionality to reset all corresponding client services (UL, AIP, MIP, etc.). Its main purpose is to delete the currently downloaded sensitivity label policies and thus reset all settings, and it can also be used to collect data for failure analysis and problem solving.
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Before using the RMS Support Tool, please ensure to read its [manual](https://aka.ms/RMS_Support_Tool) for detailed information about requirements and usage.
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Before using the 'Unified Labeling Support Tool', please ensure to read its [manual](https://aka.ms/UnifiedLabelingSupportTool) for detailed information about requirements and usage.
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**Trademarks:** This project may contain trademarks or logos for projects, products, or services. Authorized use of Microsoft trademarks or logos is subject to and must follow [Microsoft’s Trademark & Brand Guidelines](https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/usage/general). Use of Microsoft trademarks or logos in modified versions of this project must not cause confusion or imply Microsoft sponsorship. Any use of third-party trademarks or logos are subject to those third-party’s policies.
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