add new issue and PR templates

.github/ISSUE_TEMPLATE.md

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+<!--
+ - Please only report BotBuilder-Tools issues on this repository.
+ - Have you searched for similar issues on Stack Overflow or on other forums? If not, please do so first, as you may find an answer!
+-->
+
+## Information:
+* Tools Libraries: <!-- Libraries being used, i.e. chatdown, msbot, ludown, luis-apis, qnamaker, botdispatch  -->
+* Libraries' Versions: <!-- Libraries' versions -->
+* OS: <!-- Windows, Mac OS, Linux distro, etc. -->
+
+## Issue Description:
+<!-- Please describe the issue you're facing. -->
+
+## Commands Example:
+<!-- Please provide the commands that reproduces the issue. Do not take screenshots of your commands. -->
+```bash
+
+```
+
+## Reproduction Steps:
+1.
+2.
+3.
+
+## Expected Behavior:
+<!-- What you expected to happen. -->
+
+## Actual Results:
+<!-- What actually happened. Please give examples and support it with screenshots, copied output or error messages. -->

.github/PULL_REQUEST_TEMPLATE.md

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+Fixes #<!-- If this addresses a specific issue, please provide the issue number here -->
+
+## Proposed Changes
+<!-- Please discuss the changes you have worked on. What do the changes do; why is this PR needed? -->
+<!-- You must demonstrate that the code works. Include screenshots of the code in action -->
+
+  - 
+  -
+  -
+
+
+## Testing
+<!-- If you are adding a new feature to a library, you must include tests for your new code. -->