Merge pull request #19 from xTEddie/unauth-chat-reconnect

Unauth chat reconnect

botframework-webchat-control/README.md

@@ -26,6 +26,7 @@ The sample app includes the following scenarios:
 - [X] Avatar middleware
 - [X] Activity status middleware
 - [X] Escalation to Voice & Video
+- [X] Unauthenticated Chat Reconnect
 
 ## Prerequisites
 - [React](https://reactjs.org/)

botframework-webchat-control/src/components/WebChat/WebChat.tsx

@@ -22,6 +22,7 @@ import fetchOmnichannelConfig from '../../utils/fetchOmnichannelConfig';
 import fetchTelemetryConfig from '../../utils/fetchTelemetryConfig';
 import fetchCallingConfig from '../../utils/fetchCallingConfig';
 import fetchDebugConfig from '../../utils/fetchDebugConfig';
+import fetchChatReconnectConfig from '../../utils/fetchChatReconnectConfig';
 import transformLiveChatConfig, { ConfigurationManager } from '../../utils/transformLiveChatConfig';
 import './WebChat.css';
 
@@ -29,6 +30,7 @@ const omnichannelConfig: any = fetchOmnichannelConfig();
 const telemetryConfig: any = fetchTelemetryConfig();
 const callingConfig: any = fetchCallingConfig();
 const debugConfig: any = fetchDebugConfig();
+const chatReconnectConfig: any = fetchChatReconnectConfig();
 
 console.log(`%c [OmnichannelConfig]`, 'background-color:#001433;color:#fff');
 console.log(omnichannelConfig);
@@ -78,9 +80,14 @@ function WebChat() {
 
   useEffect(() => {
     const init = async () => {
-      const chatSDK = new OmnichannelChatSDK(omnichannelConfig, {
+      const chatSDKConfig = {
-        ...telemetryConfig
+        ...telemetryConfig,
-      });
+        chatReconnect: {
+          disable: false
+        }
+      };
+
+      const chatSDK = new OmnichannelChatSDK(omnichannelConfig, chatSDKConfig);
 
       chatSDK.setDebug(!debugConfig.disable);
 
@@ -169,8 +176,24 @@ function WebChat() {
 
     dispatch({type: ActionType.SET_CHAT_STARTED, payload: true});
 
+    if (ConfigurationManager.isChatReconnect && chatReconnectConfig.reconnectId) {
+      // Validate reconnect id if any
+      const chatReconnectContext = await chatSDK?.getChatReconnectContext({
+        reconnectId: chatReconnectConfig.reconnectId
+      });
+
+      // Redirect URL if any
+      if (chatReconnectContext?.redirectURL) {
+        window.location.replace(chatReconnectContext?.redirectURL);
+      }
+
+      if (chatReconnectContext?.reconnectId) {
+        optionalParams.reconnectId = chatReconnectContext?.reconnectId;
+      }
+    }
+
     // Start chats only if there's an existing live chat context or no PreChat
-    if (liveChatContext || !preChatSurvey) {
+    if (liveChatContext || !preChatSurvey || chatReconnectConfig.reconnectId) {
       dispatch({type: ActionType.SET_LOADING, payload: true});
 
       try {

botframework-webchat-control/src/utils/fetchChatReconnectConfig.ts

@@ -0,0 +1,14 @@
+const fetchChatReconnectConfig = () => {
+    const chatReconnectConfig: any = {
+        reconnectId: null
+    }
+
+    const urlParams = new URLSearchParams(window.location.search);
+    if (urlParams.get('oc.reconnectid') !== null) {
+        chatReconnectConfig.reconnectId = urlParams.get('oc.reconnectid') || null;
+    }
+
+    return chatReconnectConfig;
+}
+
+export default fetchChatReconnectConfig;

botframework-webchat-control/src/utils/transformLiveChatConfig.ts

@@ -1,14 +1,22 @@
 export class ConfigurationManager {
     public static liveChatVersion: number = 1;
     public static canUploadAttachment: boolean = false;
+    public static isPersistentChat: boolean = false;
+    public static isChatReconnect: boolean = false;
 }
 
 const transformLiveChatConfig = (liveChatConfig: any): ConfigurationManager => {
+    const liveWSAndLiveChatEngJoin = (liveChatConfig as any)["LiveWSAndLiveChatEngJoin"];
+
     const liveChatVersion = (liveChatConfig as any)["LiveChatVersion"];
-    const canUploadAttachment = (liveChatConfig as any)["LiveWSAndLiveChatEngJoin"]["msdyn_enablefileattachmentsforcustomers"] === "true" || false;
+    const canUploadAttachment = liveWSAndLiveChatEngJoin["msdyn_enablefileattachmentsforcustomers"] === "true" || false;
+    const isPersistentChat = liveWSAndLiveChatEngJoin["msdyn_conversationmode"] === "192350001" || false;
+    const isChatReconnect = (liveWSAndLiveChatEngJoin["msdyn_conversationmode"] === "192350000" && liveWSAndLiveChatEngJoin["msdyn_enablechatreconnect"] === "true") || false
 
     ConfigurationManager.liveChatVersion = parseInt(liveChatVersion) || 1;
     ConfigurationManager.canUploadAttachment = canUploadAttachment;
+    ConfigurationManager.isPersistentChat = isPersistentChat;
+    ConfigurationManager.isChatReconnect = isChatReconnect;
 
     return ConfigurationManager;
 };