125a2ab7d3
This pr is auto merged as it contains a mandatory file and is opened for more than 10 days. |
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SendEmail | ||
WikiFiles | ||
README.md | ||
SECURITY.md | ||
license.md |
README.md
scsmsendemail
The purpose of the SendEmail solution is to allow the Service Desk console user to send email notifications to other users regarding a particular incident. The solution uses standard notification templates and workflow/notifications to send the emails. The way the solution works is by extending the incident class with two additional properties – Message Type and Message.