Changes to CSS, added paragraph to Intro
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<div class="row">
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<div class="16u">
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<section>
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<p>This is the place where we collect the resources for the Coaching Skills Training for Mozilla Reps. If you are a Mozilla Rep Mentor or you were proposed to be one, this is the place to follow. Begin reading the first 3 resources in order. Each one has content and links to other resources. Also, we include some workshops to test what you learned. </p>
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<p>In 2016, the Reps Council decided to change the way in which Reps Mentors worked with their mentees. The idea was to train Reps Mentors with Coaching skills, so they could help their mentees in their personal development inside Mozilla's community. The Reps Council with Participation Team decided to create a new training model to be tested and iterate in the last part of 2016.</p>
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<p>In the past 6 months we run this program twice (once with new mentors and the lastest with people that were mentors) and through that process we ended with these resources.</p>
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<p>Here you can find 3 training resources (with links to other useful documents) that will guide you through the main concepts we believed are key for the Reps Mentors.</p>
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<p>This is a temporary place until we decide where is the right place for them. But like Open Source developers says: «release early, release often». If you have feedback, you could leave it in the github repository. Thanks!</p>
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</section>
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<!-- Blog -->
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<section>
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<header>
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<h2>Other Resources</h2>
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</header>
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<ul class="dates">
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<ul class="resources">
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{% for post in site.posts %}
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{% if post.categories contains 'resources' %}
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<li>
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* How to give constructive feedback
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* How to structure a feedback session
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## Activity
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## Content - Tips
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One of the main function of the Reps Mentor is give feedback to their mentees. Here you have some tips to have good feedback sessions.
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@ -33,7 +31,8 @@ It's better if you try to make these sessions regularly, it's better for the fee
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#### Prepare it before and be specific
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Before the session, take the time to think abut what you want to say, which differents ways you could have to say it. **Don't go** to your session without preparing what you want to do. Receiving feedback is difficult, and sometimes problematic, so you want to make it easier for your mentee. **Be specific** on what you are trying to say, is better if you have examples and situations to show when what you are saying happened. This will make easier for your mentee to understand what you are trying to show. Avoid to give *statements* without an example. Describe what happened and try not to add a judgement.
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> For example: "You demonstrate a high degree of confidence when you answer customer questions about registration procedures, "rather than, "Your communication skills are good."
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> For example: "You demonstrate a high degree of confidence when you answer customer questions about registration procedures", rather than, "Your communication skills are good."
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#### Limit your focus
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* **Summarize and express your support**. Review the major points you discussed. Summarize the Action items, not the negative points of the other person's behavior. If you have given neutral feedback, emphasize the main points you have wanted to convey.
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## Other resources
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* [Giving and Receiving Feedback](https://leadership.mozilla.community/method/giving-and-receiving-feedback/)
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* [Giving feedback](https://www.mindtools.com/pages/article/newTMM_98.htm)
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* [Giving constructive feedback](https://www.cabrillo.edu/services/jobs/pdfs/giving-feedback.pdf)
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## Other resources:
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* [Deep Listening](https://leadership.mozilla.community/method/deep-listening/)
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* [Build mentor relationship](http://ctb.ku.edu/en/table-of-contents/implement/youth-mentoring/build-mentor-relationships/main)
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* [Active listening](https://www.mindtools.com/CommSkll/ActiveListening.htm)
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* [Coaching skills - Listening](http://www.coactive.com/learning-hub/fundamentals/res/FUN-Topics/FUN-Co-Active-Coaching-Skills-Listening.pdf)
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---
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title: "Using Powerful Questions"
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featured: /assets/images/pic03.jpg
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layout: post
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excerpt: "This workshop helps participants explore using powerful questions. Developing this key skill can help open conversations, increase creativity, make better decisions, build stronger teams, and help focus. This workshop will take you through a series of reflections and activities that will help you practice asking powerful questions."
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categories: 'resources'
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---
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A great resource about [Powerful Questions](https://leadership.mozilla.community/method/using-powerful-questions/) and how to take advantage of them to guide your mentee. It was contributed by Jane Finette to the Leadership Toolkit developed by the Participation Team
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h2
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{
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font-size: 1.5em;
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margin-bottom: 15px;
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}
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h3
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{
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font-size: 1.35em;
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font-size: 1em;
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}
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/* Section/Article */
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border-left: solid 0.75em #dddddd;
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padding: 1em 0 1em 1.5em;
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font-style: italic;
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margin-bottom: 2em;
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}
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blockquote p {
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margin-bottom: 0em;
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}
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h1, h2, h3, h4, h5, h6
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border-radius: 5px;
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margin: 0;
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}
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.container ul {
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padding-left: 10px;
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list-style: disc inside;
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}
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.container ul.resources li {
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list-style: none;
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margin: 20px;
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}
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