diff --git a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html
index 76a37aad0b..0089892463 100644
--- a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html
+++ b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html
@@ -7,9 +7,7 @@
{{t "It may be that your credit card has expired, or your current payment method is out of date." }}
- {{{t "Help us fix it by updating your payment information within 24 hours." }}}
-
- {{t "Unfortunately, if we don’t hear from you within 24 hours, you’ll lose access to %(productName)s." }}
+ {{t "We’ll try your payment again over the next few days, but you may need to help us fix it by updating your payment information."}}
{{{t "Questions about your subscription? Our support team is here to help you." }}}
{{/inline}}
diff --git a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt
index 6435108926..60bd84b1ac 100644
--- a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt
+++ b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt
@@ -6,12 +6,10 @@
{{{t "It may be that your credit card has expired, or your current payment method is out of date." }}}
-{{{t "Help us fix it by updating your payment information within 24 hours:" }}}
+{{{t "We’ll try your payment again over the next few days, but you may need to help us fix it by updating your payment information:" }}}
{{{updateBillingUrl}}}
-{{{t "Unfortunately, if we don’t hear from you within 24 hours, you’ll lose access to %(productName)s." }}}
-
{{{t "Questions about your subscription? Our support team is here to help you:" }}}
{{{subscriptionSupportUrl}}}
diff --git a/packages/fxa-auth-server/test/local/senders/email.js b/packages/fxa-auth-server/test/local/senders/email.js
index ced3582312..fbd04a2e86 100644
--- a/packages/fxa-auth-server/test/local/senders/email.js
+++ b/packages/fxa-auth-server/test/local/senders/email.js
@@ -351,12 +351,12 @@ const TESTS = [
{ test: 'include', expected: configHref('subscriptionSettingsUrl', 'subscription-payment-failed', 'cancel-subscription', 'plan_id', 'product_id', 'uid', 'email') },
{ test: 'include', expected: configHref('subscriptionTermsUrl', 'subscription-payment-failed', 'subscription-terms') },
{ test: 'include', expected: `latest payment for ${MESSAGE.productName}.` },
- { test: 'include', expected: `you’ll lose access to ${MESSAGE.productName}.` },
+ { test: 'include', expected: 'We’ll try your payment again over the next few days, but you may need to help us fix it' },
{ test: 'notInclude', expected: 'utm_source=email' },
]],
['text', [
{ test: 'include', expected: `latest payment for ${MESSAGE.productName}.` },
- { test: 'include', expected: `you’ll lose access to ${MESSAGE.productName}.` },
+ { test: 'include', expected: 'We’ll try your payment again over the next few days, but you may need to help us fix it' },
{ test: 'notInclude', expected: 'utm_source=email' },
]]
])],