diff --git a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html index 76a37aad0b..0089892463 100644 --- a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html +++ b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.html @@ -7,9 +7,7 @@

{{t "It may be that your credit card has expired, or your current payment method is out of date." }}

- {{{t "Help us fix it by updating your payment information within 24 hours." }}} -

- {{t "Unfortunately, if we don’t hear from you within 24 hours, you’ll lose access to %(productName)s." }} + {{t "We’ll try your payment again over the next few days, but you may need to help us fix it by updating your payment information."}}

{{{t "Questions about your subscription? Our support team is here to help you." }}} {{/inline}} diff --git a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt index 6435108926..60bd84b1ac 100644 --- a/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt +++ b/packages/fxa-auth-server/lib/senders/templates/subscriptionPaymentFailed.txt @@ -6,12 +6,10 @@ {{{t "It may be that your credit card has expired, or your current payment method is out of date." }}} -{{{t "Help us fix it by updating your payment information within 24 hours:" }}} +{{{t "We’ll try your payment again over the next few days, but you may need to help us fix it by updating your payment information:" }}} {{{updateBillingUrl}}} -{{{t "Unfortunately, if we don’t hear from you within 24 hours, you’ll lose access to %(productName)s." }}} - {{{t "Questions about your subscription? Our support team is here to help you:" }}} {{{subscriptionSupportUrl}}} diff --git a/packages/fxa-auth-server/test/local/senders/email.js b/packages/fxa-auth-server/test/local/senders/email.js index ced3582312..fbd04a2e86 100644 --- a/packages/fxa-auth-server/test/local/senders/email.js +++ b/packages/fxa-auth-server/test/local/senders/email.js @@ -351,12 +351,12 @@ const TESTS = [ { test: 'include', expected: configHref('subscriptionSettingsUrl', 'subscription-payment-failed', 'cancel-subscription', 'plan_id', 'product_id', 'uid', 'email') }, { test: 'include', expected: configHref('subscriptionTermsUrl', 'subscription-payment-failed', 'subscription-terms') }, { test: 'include', expected: `latest payment for ${MESSAGE.productName}.` }, - { test: 'include', expected: `you’ll lose access to ${MESSAGE.productName}.` }, + { test: 'include', expected: 'We’ll try your payment again over the next few days, but you may need to help us fix it' }, { test: 'notInclude', expected: 'utm_source=email' }, ]], ['text', [ { test: 'include', expected: `latest payment for ${MESSAGE.productName}.` }, - { test: 'include', expected: `you’ll lose access to ${MESSAGE.productName}.` }, + { test: 'include', expected: 'We’ll try your payment again over the next few days, but you may need to help us fix it' }, { test: 'notInclude', expected: 'utm_source=email' }, ]] ])],