1998-08-26 10:14:20 +04:00
|
|
|
<HTML>
|
|
|
|
|
|
|
|
|
|
<!--
|
|
|
|
|
The contents of this file are subject to the Mozilla Public License
|
|
|
|
|
Version 1.0 (the "License"); you may not use this file except in
|
|
|
|
|
compliance with the License. You may obtain a copy of the License at
|
|
|
|
|
http://www.mozilla.org/MPL/
|
|
|
|
|
|
|
|
|
|
Software distributed under the License is distributed on an "AS IS"
|
|
|
|
|
basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the
|
|
|
|
|
License for the specific language governing rights and limitations
|
|
|
|
|
under the License.
|
|
|
|
|
|
|
|
|
|
The Original Code is the Bugzilla Bug Tracking System.
|
|
|
|
|
|
|
|
|
|
The Initial Developer of the Original Code is Netscape Communications
|
|
|
|
|
Corporation. Portions created by Netscape are Copyright (C) 1998
|
|
|
|
|
Netscape Communications Corporation. All Rights Reserved.
|
|
|
|
|
|
|
|
|
|
Contributor(s): Terry Weissman <terry@mozilla.org>
|
|
|
|
|
-->
|
|
|
|
|
|
|
|
|
|
<TITLE>A Bug's Life Cycle</TITLE>
|
|
|
|
|
|
|
|
|
|
<h1 ALIGN=CENTER>A Bug's Life Cycle</h1>
|
|
|
|
|
|
|
|
|
|
The <B>status</B> and <B>resolution</B> field define and track the
|
|
|
|
|
life cycle of a bug.
|
|
|
|
|
|
|
|
|
|
<p>
|
|
|
|
|
<TABLE BORDER=1 CELLPADDING=4>
|
|
|
|
|
|
|
|
|
|
<TR ALIGN=CENTER VALIGN=TOP>
|
|
|
|
|
<TD WIDTH=50%><H1>STATUS</H1> <TD><H1>RESOLUTION</H1>
|
|
|
|
|
|
|
|
|
|
<TR VALIGN=TOP>
|
|
|
|
|
<TD>The <B>status</B> field indicates the general health of a bug. Only
|
|
|
|
|
certain status transitions are allowed.
|
|
|
|
|
<TD>The <b>resolution</b> field indicates what happened to this bug.
|
|
|
|
|
|
|
|
|
|
<TR VALIGN=TOP><TD>
|
|
|
|
|
<DL><DT><B>NEW</B>
|
|
|
|
|
<DD> This bug has recently been added to the assignee's list of bugs
|
|
|
|
|
and must be processed. Bugs in this state may be accepted, and
|
|
|
|
|
become <B>ASSIGNED</B>, passed on to someone else, and remain
|
|
|
|
|
<B>NEW</B>, or resolved and marked <B>RESOLVED</B>.
|
|
|
|
|
<DT><B>ASSIGNED</B>
|
|
|
|
|
<DD> This bug is not yet resolved, but is assigned to the proper
|
|
|
|
|
person. From here bugs can be given to another person and become
|
|
|
|
|
<B>NEW</B>, or resolved and become <B>RESOLVED</B>.
|
|
|
|
|
<DT><B>REOPENED</B>
|
|
|
|
|
<DD>This bug was once resolved, but the resolution was deemed
|
|
|
|
|
incorrect. For example, a <B>WORKSFORME</B> bug is
|
|
|
|
|
<B>REOPENED</B> when more information shows up and the bug is now
|
|
|
|
|
reproducible. From here bugs are either marked <B>ASSIGNED</B>
|
|
|
|
|
or <B>RESOLVED</B>.
|
|
|
|
|
</DL>
|
|
|
|
|
<TD>
|
|
|
|
|
<DL>
|
|
|
|
|
<DD> No resolution yet. All bugs which are <B>NEW</B> or
|
|
|
|
|
<B>ASSIGNED</B> have the resolution set to blank. All other bugs
|
|
|
|
|
will be marked with one of the following resolutions.
|
|
|
|
|
</DL>
|
|
|
|
|
|
|
|
|
|
<TR VALIGN=TOP><TD>
|
|
|
|
|
<DL>
|
|
|
|
|
<DT><B>RESOLVED</B>
|
|
|
|
|
<DD> A resolution has been taken, and it is awaiting verification by
|
|
|
|
|
QA. From here bugs are either re-opened and become
|
|
|
|
|
<B>REOPENED</B>, are marked <B>VERIFIED</B>, or are closed for good
|
|
|
|
|
and marked <B>CLOSED</B>.
|
|
|
|
|
<DT><B>VERIFIED</B>
|
|
|
|
|
<DD> QA has looked at the bug and the resolution and agrees that the
|
|
|
|
|
appropriate resolution has been taken. Bugs remain in this state
|
|
|
|
|
until the product they were reported against actually ship, at
|
|
|
|
|
which point the become <B>CLOSED</B>.
|
|
|
|
|
<DT><B>CLOSED</B>
|
|
|
|
|
<DD> The bug is considered dead, the resolution is correct. Any zombie
|
|
|
|
|
bugs who choose to walk the earth again must do so by becoming
|
|
|
|
|
<B>REOPENED</B>.
|
|
|
|
|
</DL>
|
|
|
|
|
|
|
|
|
|
<TD>
|
|
|
|
|
<DL>
|
|
|
|
|
<DT><B>FIXED</B>
|
|
|
|
|
<DD> A fix for this bug is checked into the tree and tested.
|
|
|
|
|
<DT><B>INVALID</B>
|
|
|
|
|
<DD> The problem described is not a bug
|
|
|
|
|
<DT><B>WONTFIX</B>
|
|
|
|
|
<DD> The problem described is a bug which will never be fixed.
|
|
|
|
|
<DT><B>LATER</B>
|
|
|
|
|
<DD> The problem described is a bug which will not be fixed in this
|
|
|
|
|
version of the product.
|
|
|
|
|
<DT><B>REMIND</B>
|
|
|
|
|
<DD> The problem described is a bug which will probably not be fixed in this
|
|
|
|
|
version of the product, but might still be.
|
|
|
|
|
<DT><B>DUPLICATE</B>
|
|
|
|
|
<DD> The problem is a duplicate of an existing bug. Marking a bug
|
|
|
|
|
duplicate requires the bug# of the duplicating bug and will at
|
|
|
|
|
least put that bug number in the description field.
|
|
|
|
|
<DT><B>WORKSFORME</B>
|
|
|
|
|
<DD> All attempts at reproducing this bug were futile, reading the
|
|
|
|
|
code produces no clues as to why this behavior would occur. If
|
|
|
|
|
more information appears later, please re-assign the bug, for
|
|
|
|
|
now, file it.
|
|
|
|
|
</DL>
|
|
|
|
|
</TABLE>
|
|
|
|
|
|
|
|
|
|
<H1>Other Fields</H1>
|
|
|
|
|
|
|
|
|
|
<table border=1 cellpadding=4><tr><td>
|
|
|
|
|
<a name="severity"><h2>Severity</h2></a>
|
|
|
|
|
|
|
|
|
|
This field describes the impact of a bug.
|
|
|
|
|
|
|
|
|
|
<p>
|
|
|
|
|
<p>
|
|
|
|
|
|
|
|
|
|
<table>
|
|
|
|
|
<tr><th>Critical</th><td>crashes, loss of data, severe memory leak
|
|
|
|
|
<tr><th>Major</th><td>major loss of function
|
|
|
|
|
<tr><th>Minor</th><td>minor loss of function, or other problem where easy workaround is present
|
|
|
|
|
<tr><th>Trivial</th><td>cosmetic problem like misspelt words or misaligned text
|
|
|
|
|
<tr><th>Enhancement</th><td>Request for enhancement
|
|
|
|
|
</table>
|
|
|
|
|
|
|
|
|
|
</td><td>
|
|
|
|
|
|
|
|
|
|
<a name="priority"><h2>Priority</h2></a>
|
|
|
|
|
|
|
|
|
|
This field describes the importance and order in which a bug should be
|
|
|
|
|
fixed. The available priorities are:
|
|
|
|
|
|
|
|
|
|
<p>
|
|
|
|
|
<p>
|
|
|
|
|
|
|
|
|
|
<table>
|
|
|
|
|
<tr><th>P1</th><td>Most important
|
|
|
|
|
<tr><th>P2</th><td>
|
|
|
|
|
<tr><th>P3</th><td>
|
|
|
|
|
<tr><th>P4</th><td>
|
|
|
|
|
<tr><th>P5</th><td>Least important
|
|
|
|
|
</table>
|
|
|
|
|
</tr></table>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<a name="area"><h2>Area</h2></a>
|
|
|
|
|
This is the general area which is covered by the bug report. This allows
|
|
|
|
|
bugs to migrate over to testing, but not show up on the "daily bug list".
|
|
|
|
|
Most bugs should have area set to <B>CODE</B>. Legal values include:
|
|
|
|
|
<UL>
|
|
|
|
|
<LI> CODE
|
|
|
|
|
<LI> JAVA
|
|
|
|
|
<LI> TEST
|
|
|
|
|
<LI> UI
|
|
|
|
|
<LI> BUILD
|
|
|
|
|
<LI> PERF
|
|
|
|
|
<LI> i18n <i>(internationalization)</i>
|
|
|
|
|
<LI> l10n <i>(localization)</i>
|
|
|
|
|
</UL>
|
|
|
|
|
<a name="rep_platform"><h2>Platform</h2></a>
|
1998-12-03 19:10:52 +03:00
|
|
|
This is the hardware platform against which the bug was reported. Legal
|
1998-08-26 10:14:20 +04:00
|
|
|
platforms include:
|
|
|
|
|
|
|
|
|
|
<UL>
|
|
|
|
|
<LI> All (happens on all platform; cross-platform bug)
|
|
|
|
|
<LI> Macintosh
|
|
|
|
|
<LI> PC
|
1998-12-03 19:10:52 +03:00
|
|
|
<LI> Sun
|
|
|
|
|
<LI> HP
|
1998-08-26 10:14:20 +04:00
|
|
|
</UL>
|
|
|
|
|
|
|
|
|
|
<b>Note:</b> Selecting the option "All" does not select bugs assigned against all platforms. It
|
|
|
|
|
merely selects bugs that <b>occur</b> on all platforms.
|
|
|
|
|
|
1999-01-16 01:05:42 +03:00
|
|
|
<a name="op_sys"><h2>Operating System</h2></a>
|
|
|
|
|
This is the operating system against which the bug was reported. Legal
|
|
|
|
|
operating systems include:
|
|
|
|
|
|
|
|
|
|
<UL>
|
|
|
|
|
<LI> All (happens on all operating systems; cross-platform bug)
|
|
|
|
|
<LI> Windows 95
|
|
|
|
|
<LI> Mac System 8.0
|
|
|
|
|
<LI> Linux
|
|
|
|
|
</UL>
|
|
|
|
|
|
|
|
|
|
Note that the operating system implies the platform, but not always.
|
|
|
|
|
For example, Linux can run on PC and Macintosh and others.
|
|
|
|
|
|
1998-08-26 10:14:20 +04:00
|
|
|
<a name="assigned_to"><h2>Assigned To</h2></a>
|
|
|
|
|
|
|
|
|
|
This is the person in charge of resolving the bug. Every time this
|
|
|
|
|
field changes, the status changes to <B>NEW</B> to make it easy to see
|
|
|
|
|
which new bugs have appeared on a person's list.
|
|
|
|
|
|
|
|
|
|
<p><A HREF="http://www.mozilla.org/owners.html">List of module owners.</a>
|
|
|
|
|
<p>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
The default status for queries is set to NEW, ASSIGNED and REOPENED. When
|
|
|
|
|
searching for bugs that have been resolved or verified, remember to set the
|
|
|
|
|
status field appropriately.
|
|
|
|
|
|
|
|
|
|
<hr>
|
|
|
|
|
<address><a href="http://home.netscape.com/people/terry/">Terry Weissman <terry@netscape.com></a></address>
|
|
|
|
|
<!-- hhmts start -->
|
1999-01-16 01:05:42 +03:00
|
|
|
Last modified: Fri Jan 15 13:36:36 1999
|
1998-08-26 10:14:20 +04:00
|
|
|
<!-- hhmts end -->
|
|
|
|
|
</body> </html>
|
