add advanced search documentation (#4800)

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# Advanced Search
```eval_rst
.. contents:: :local:
```
Kitsune supports an advanced search syntax in all its search boxes.
A number of search operators and tokens,
described below,
take a `{field_name}` as an argument.
The valid field names for each of our document types are explained in the [Document Fields](#document-fields) section.
The most basic search token is simply an individual word.
For example,
the query `firefox crashes` contains two tokens `firefox` and `crashes`.
By default all simple tokens specified must exist in the same field in a document for it to be matched.
So our `firefox crashes` query will only match a document with both `firefox` _and_ `crashes` in the same field.
This behaviour can be modified using the operators below.
## Quoted Phrase
`"x y z"`
Matches the phrase,
disabling synonym matching.
e.g. `"firefox accounts"`
will match "firefox accounts" but not "firefox can't find my account".
e.g. `add-ons NOT "themes"`
will match add-ons and extensions, but not themes.
## Field Operator
`field:{field_name}:{query}`
Specifies that `{query}` should be run against `{field_name}`.
If enclosed in brackets,
`{query}` can have nested operators.
e.g. `field:keywords.en-US:(firefox NOT android)`
will find KB documents with `firefox` and without `android` in their keywords field.
### Aliases
Each document type has a number of aliases,
shown below,
which allows easy searching across document types.
e.g. using `field:title:firefox` in instant search would find both articles and questions with firefox in the title.
#### Knowledge Base Articles
```eval_rst
.. list-table::
:header-rows: 1
* - Alias
- Maps To
* - ``title``
- ``title.{locale}``
* - ``content``
- ``content.{locale}``
```
#### Questions
```eval_rst
.. list-table::
:header-rows: 1
* - Alias
- Maps To
* - ``title``
- ``question_title.{current_locale}``
* - ``content``
- ``question_content.{current_locale}`` or ``answer_content.{current_locale}``
* - ``question``
- ``question_content.{current_locale}``
* - ``answer``
- ``answer_content.{current_locale}``
```
#### Forum Posts
```eval_rst
.. list-table::
:header-rows: 1
* - Field
- Maps To
* - ``title``
- ``thread_title``
```
## Boolean Operators
### NOT
`NOT x`
Specifies that the token must not exist in the document.
### AND
`x AND y`
Specifies that both tokens must exist in the document.
```eval_rst
.. note::
A quirk of our current implementation is that ``x AND y`` can return more results than ``x y``.
This is because ``x y`` requires both tokens to exist in the same field,
whereas ``x AND y`` will match across fields.
e.g. with a document like so:
::
{
"title": "x",
"content": "y"
}
``x y`` wouldn't match, but ``x AND y`` would.
```
### OR
`x OR y`
Specifies that either token must exist in the document.
## Exact Value Query
`exact:{field_name}:{value}`
Specifies that `{value}` should exactly match the value of (or token in) `{field_name}`.
e.g. `exact:question_has_solution:false` will only match questions without solutions.
### Convenience Values
These fields take a value which will be mapped to the appropriate ID internally.
#### Knowledge Base Articles
```eval_rst
.. list-table::
:header-rows: 1
* - Field
- Valid values
* - ``category``
- ``troubleshooting``,
``how-to``,
``how-to-contribute``,
``navigation``
```
## Range Query
`range:{field_name}:{operator}:{value}`
Specifies that `{value}` should fall within the range of the value of `{field_name}`.
`{field_name}` must be a date or numeric field.
`{operator}` can take the following values:
* `gt` - greater than
* `gte` - greater than or equal
* `lt` - less than
* `lte` - less than or equal
`{value}` can take the following formats:
* a basic number e.g. `1`
* a date in the form `yyyy-MM-dd`
* a date and time in the form `yyyy-MM-dd'T'HH:mm:ss`
* a [date math](https://www.elastic.co/guide/en/elasticsearch/reference/current/common-options.html#date-math) value e.g. `now`, or `now-1d`
e.g. `range:question_created:gte:2021-05-27 AND range:question_created:lt:2021-05-28`
will match questions created on 27th May 2021.
e.g. `range:question_created:gte:now-2d`
will match questions created in the last two days.
## Brackets and Operator Precedence
The operators above are documented in the order they're evaluated.
To adjust the order of evaluation,
you can make use of brackets.
e.g. `NOT firefox OR crashes` will match documents which either don't have firefox in them, or have crashes in them. (This can also be expressed like `(NOT firefox) OR crashes`).
e.g. `NOT (firefox OR crashes)` will match documents which have neither firefox nor crashes in them.
## Document Fields
Fields below with a _Yes_ in the _Locale?_ column require a locale code after their field name.
e.g. to match against question content in English, you'll need to use `question_content.en-US`.
e.g. to match against answer content in German, you'll use to use `answer_content.de`.
```eval_rst
.. note::
Currently you can't search in a locale other than the one you're using SUMO in.
For instance, attempting to search for ``field:question_content.en-US:firefox`` on http://support.mozilla.org/de will return zero results.
```
### Knowledge Base Articles
```eval_rst
.. list-table::
:header-rows: 1
* - Field
- Locale?
- Type
* - ``updated``
-
- Date
* - ``product_ids``
-
- Array of Keywords
* - ``topic_ids``
-
- Array of Keywords
* - ``category``
-
- Keyword
* - ``title``
- Yes
- Text
* - ``content``
- Yes
- Text
* - ``summary``
- Yes
- Text
* - ``keywords``
- Yes
- Text
* - ``slug``
- Yes
- Keyword
* - ``doc_id``
- Yes
- Keyword
```
### Questions
```eval_rst
.. list-table::
:header-rows: 1
* - Field
- Locale?
- Type
* - ``question_id``
-
- Keyword
* - ``question_title``
- Yes
- Text
* - ``question_creator_id``
-
- Keyword
* - ``question_content``
- Yes
- Text
* - ``question_created``
-
- Date
* - ``question_updated``
-
- Date
* - ``question_updated_by_id``
-
- Keyword
* - ``question_has_solution``
-
- Boolean
* - ``question_is_locked``
-
- Boolean
* - ``question_is_archived``
-
- Boolean
* - ``question_product_id``
-
- Keyword
* - ``question_topic_id``
-
- Keyword
* - ``question_taken_by_id``
-
- Keyword
* - ``question_taken_until``
-
- Date
* - ``question_tag_ids``
-
- Array of Keywords
* - ``question_num_votes``
-
- Integer
* - ``answer_content``
- Yes
- Array of Text
* - ``locale``
-
- Keyword
```
### Forum Posts
```eval_rst
.. list-table::
:header-rows: 1
* - Field
- Type
* - ``thread_title``
- Text
* - ``thread_forum_id``
- Keyword
* - ``forum_slug``
- Keyword
* - ``thread_id``
- Keyword
* - ``thread_created``
- Date
* - ``thread_creator_id``
- Keyword
* - ``thread_is_locked``
- Boolean
* - ``thread_is_sticky``
- Boolean
* - ``content``
- Text
* - ``author_id``
- Keyword
* - ``created``
- Date
* - ``updated``
- Date
* - ``updated_by_id``
- Keyword
```

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@ -44,8 +44,8 @@ Part 3: SUMO
sla
architectural-decisions
Part 4: Administration
======================
Part 4: User Guide
==================
.. toctree::
:maxdepth: 2
@ -53,3 +53,4 @@ Part 4: Administration
users
questions
badges
advanced-search