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Adding documenting for AAQ search and questions states
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@ -58,6 +58,7 @@ Part 4: Administration
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products
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products
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groups
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groups
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users
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users
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questions
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forums
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forums
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badges
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badges
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@ -0,0 +1,47 @@
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======
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Questions
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======
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This document explains what kinds of question states exist in Kitsune,
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how they are set and their implications.
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Question States
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===============
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Not yet posted
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--------------
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Questions are created within the `Ask a question` workflow,
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but they are not shown in question listings until the user is confirmed.
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Default
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-------
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This is the unmarked state of the thread.
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Implications:
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1. Users can reply
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2. Visible in regular SUMO searches (with at least one helpful reply)
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3. Visible to external searches
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4. Visible in the regular questions list
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5. Visible in the `related threads` section
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Locked
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------
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This is the locked state of a thread. A thread can be locked in two ways:
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1. By manually locking it via the question UI
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2. Automatically after 180 days.
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Implications:
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1. Users can't reply
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2. Moderators can reply
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3. If there is an answer, the locked thread is still shown by search
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engines and our internal search.
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4. If there is no answer, the locked thread will not be shown by search
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engines and our internal search.
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Not indexed
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-----------
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Questions with no answers that are older than 30 days have a meta tag telling
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search engines not to show them.
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@ -337,6 +337,14 @@ Regular search does the following:
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It scores as specified above.
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It scores as specified above.
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Ask A Question search
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----------
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An `Ask a question` or `AAQ` search is any search that is performed within
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the AAQ workflow. The only difference to `regular` search is that `AAQ`
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search shows forum posts that have no answer marked as helpful.
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Advanced search
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Advanced search
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---------------
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