diff --git a/apps/customercare/cron.py b/apps/customercare/cron.py
index 005b26d35..352a5f9ab 100644
--- a/apps/customercare/cron.py
+++ b/apps/customercare/cron.py
@@ -4,9 +4,6 @@ import json
 import logging
 import re
 import rfc822
-import time
-import urllib
-import urllib2
 
 from django.conf import settings
 from django.db.utils import IntegrityError
@@ -14,6 +11,7 @@ from django.db.utils import IntegrityError
 import cronjobs
 from multidb.pinning import pin_this_thread
 import tweepy
+from tweepy.parsers import RawParser
 from sumo.redis_utils import redis_client, RedisError
 from statsd import statsd
 
@@ -33,6 +31,15 @@ log = logging.getLogger('k.twitter')
 def collect_tweets():
     """Collect new tweets about Firefox."""
     with statsd.timer('customercare.tweets.time_elapsed'):
+        auth = tweepy.OAuthHandler(settings.TWITTER_CONSUMER_KEY,
+                                   settings.TWITTER_CONSUMER_SECRET,
+                                   secure=True)
+
+        auth.set_access_token(settings.TWITTER_ACCESS_TOKEN,
+                              settings.TWITTER_ACCESS_TOKEN_SECRET)
+
+        api = tweepy.API(auth)
+
         search_options = {
             'q': 'firefox OR #fxinput',
             'rpp': settings.CC_TWEETS_PERPAGE,  # Items per page.
@@ -51,9 +58,8 @@ def collect_tweets():
 
         # Retrieve Tweets
         try:
-            raw_data = json.load(urllib.urlopen('%s?%s' % (
-                SEARCH_URL, urllib.urlencode(search_options))))
-        except Exception, e:
+            raw_data = json.loads(str(api.search(**search_options)))
+        except tweepy.TweepError, e:
             log.warning('Twitter request failed: %s' % e)
             return
 
diff --git a/settings.py b/settings.py
index 7a0b46346..8a1f1be99 100644
--- a/settings.py
+++ b/settings.py
@@ -981,7 +981,8 @@ CC_BANNED_USERS = ['lucasbytegenius']  # Twitter handles banned from AoA
 TWITTER_COOKIE_SECURE = True
 TWITTER_CONSUMER_KEY = ''
 TWITTER_CONSUMER_SECRET = ''
-
+TWITTER_ACCESS_TOKEN = ''
+TWITTER_ACCESS_TOKEN_SECRET = ''
 
 TIDINGS_FROM_ADDRESS = 'notifications@support.mozilla.org'
 # Anonymous watches must be confirmed.
diff --git a/vendor/src/tweepy b/vendor/src/tweepy
index cf4ebd0d2..957f2762c 160000
--- a/vendor/src/tweepy
+++ b/vendor/src/tweepy
@@ -1 +1 @@
-Subproject commit cf4ebd0d2698bbfa0ccf10a29399a396306de68a
+Subproject commit 957f2762c68b6d539b2733a01b4650a251f8cae4