diff --git a/apps/questions/question_config.py b/apps/questions/question_config.py index 5ed1859f2..d15143533 100644 --- a/apps/questions/question_config.py +++ b/apps/questions/question_config.py @@ -20,13 +20,13 @@ products = SortedDict([ 'Try one of the following:', 'articles': [ {'title': 'Errors when loading web sites', - 'url': '/en-US/kb/Error%20loading%20web%20sites'}, + 'url': '/kb/Error%20loading%20web%20sites'}, {'title': 'Firefox cannot load websites but other programs can', - 'url': '/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can'}, + 'url': '/kb/Firefox+cannot+load+websites+but+other+programs+can'}, {'title': 'Web sites look wrong', - 'url': '/en-US/kb/Websites+look+wrong'}, + 'url': '/kb/Websites+look+wrong'}, {'title': 'Problems using Facebook in Firefox', - 'url': '/en-US/kb/Problems+using+Facebook+in+Firefox'}, + 'url': '/kb/Problems+using+Facebook+in+Firefox'}, ], 'tags': ['websites'], }), @@ -38,15 +38,15 @@ products = SortedDict([ 'the following:', 'articles': [ {'title': 'Firefox crashes', - 'url': '/en-US/kb/Firefox+Crashes'}, + 'url': '/kb/Firefox+Crashes'}, {'title': 'Firefox crashes when you open it', - 'url': '/en-US/kb/Firefox+crashes+when+you+open+it'}, + 'url': '/kb/Firefox+crashes+when+you+open+it'}, {'title': 'Firefox crashes when loading certain pages', - 'url': '/en-US/kb/Firefox+crashes+when+loading+certain+pages'}, + 'url': '/kb/Firefox+crashes+when+loading+certain+pages'}, {'title': 'Firefox crashes when you exit it', - 'url': '/en-US/kb/Firefox+crashes+when+you+exit+it'}, + 'url': '/kb/Firefox+crashes+when+you+exit+it'}, {'title': 'The Adobe Flash plugin has crashed', - 'url': '/en-US/kb/The+Adobe+Flash+plugin+has+crashed'}, + 'url': '/kb/The+Adobe+Flash+plugin+has+crashed'}, ], 'tags': ['crash'], }), @@ -57,13 +57,13 @@ products = SortedDict([ 'questions in our database. Try one of the following:', 'articles': [ {'title': 'Using Bookmarks', - 'url': '/en-US/kb/Bookmarks'}, + 'url': '/kb/Bookmarks'}, {'title': 'Lost Bookmarks', - 'url': '/en-US/kb/Lost%20Bookmarks'}, + 'url': '/kb/Lost%20Bookmarks'}, {'title': 'Deleting Cookies', - 'url': '/en-US/kb/Deleting+cookies'}, + 'url': '/kb/Deleting+cookies'}, {'title': 'Enabling and disabling cookies', - 'url': '/en-US/kb/Enabling+and+disabling+cookies'}, + 'url': '/kb/Enabling+and+disabling+cookies'}, ], 'tags': ['data'], }), @@ -74,15 +74,15 @@ products = SortedDict([ ' in our database. Try one of the following:', 'articles': [ {'title': 'How to set the home page', - 'url': '/en-US/kb/How+to+set+the+home+page'}, + 'url': '/kb/How+to+set+the+home+page'}, {'title': 'Private Browsing', - 'url': '/en-US/kb/Private+Browsing'}, + 'url': '/kb/Private+Browsing'}, {'title': 'Bookmarks', - 'url': '/en-US/kb/Bookmarks'}, + 'url': '/kb/Bookmarks'}, {'title': 'Tabbed browsing', - 'url': '/en-US/kb/Tabbed+browsing'}, + 'url': '/kb/Tabbed+browsing'}, {'title': 'Location bar autocomplete', - 'url': '/en-US/kb/Location+bar+autocomplete'}, + 'url': '/kb/Location+bar+autocomplete'}, ], 'tags': ['learning'], }), @@ -93,7 +93,7 @@ products = SortedDict([ 'and you will need to contact the people or company who ' 'made the extension/plugin for support, if you need help ' 'removing an extension or plugin, see Uninstalling ' + 'href="/kb/Uninstalling+add-ons">Uninstalling ' 'add-ons.', 'tags': ['addon'], }), @@ -105,13 +105,13 @@ products = SortedDict([ 'Try one of the following:', 'articles': [ {'title': 'The Adobe Flash plugin has crashed', - 'url': '/en-US/kb/The+Adobe+Flash+plugin+has+crashed'}, + 'url': '/kb/The+Adobe+Flash+plugin+has+crashed'}, {'title': 'What is plugin-container', - 'url': '/en-US/kb/What+is+plugin-container'}, + 'url': '/kb/What+is+plugin-container'}, {'title': 'How do I edit options to add Adobe to the list of allowed sites', - 'url': '/en-US/kb/How+do+I+edit+options+to+add+Adobe+to+the+list+of+allowed+sites'}, + 'url': '/kb/How+do+I+edit+options+to+add+Adobe+to+the+list+of+allowed+sites'}, {'title': 'Menu bar is mising', - 'url': '/en-US/kb/Menu+bar+is+missing'}, + 'url': '/kb/Menu+bar+is+missing'}, ], 'tags': ['general'], }), @@ -132,13 +132,13 @@ products = SortedDict([ 'Try one of the following:', 'articles': [ {'title': 'Errors when loading web sites', - 'url': '/en-US/kb/Error%20loading%20web%20sites'}, + 'url': '/kb/Error%20loading%20web%20sites'}, {'title': 'Firefox cannot load websites but other programs can', - 'url': '/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can'}, + 'url': '/kb/Firefox+cannot+load+websites+but+other+programs+can'}, {'title': 'Web sites look wrong', - 'url': '/en-US/kb/Websites%20look%20wrong'}, + 'url': '/kb/Websites%20look%20wrong'}, {'title': 'Problems using Facebook in Firefox', - 'url': '/en-US/kb/Problems+using+Facebook+in+Firefox'}, + 'url': '/kb/Problems+using+Facebook+in+Firefox'}, ], 'tags': ['websites'], }), @@ -150,15 +150,15 @@ products = SortedDict([ 'the following:', 'articles': [ {'title': 'Firefox crashes', - 'url': '/en-US/kb/Firefox+Crashes'}, + 'url': '/kb/Firefox+Crashes'}, {'title': 'Firefox crashes when you open it', - 'url': '/en-US/kb/Firefox+crashes+when+you+open+it'}, + 'url': '/kb/Firefox+crashes+when+you+open+it'}, {'title': 'Firefox crashes when loading certain pages', - 'url': '/en-US/kb/Firefox+crashes+when+loading+certain+pages'}, + 'url': '/kb/Firefox+crashes+when+loading+certain+pages'}, {'title': 'Firefox crashes when you exit it', - 'url': '/en-US/kb/Firefox+crashes+when+you+exit+it'}, + 'url': '/kb/Firefox+crashes+when+you+exit+it'}, {'title': 'The Adobe Flash plugin has crashed', - 'url': '/en-US/kb/The+Adobe+Flash+plugin+has+crashed'}, + 'url': '/kb/The+Adobe+Flash+plugin+has+crashed'}, ], 'tags': ['crash'], }), @@ -169,15 +169,15 @@ products = SortedDict([ 'questions in our database. Try one of the following:', 'articles': [ {'title': 'Using Bookmarks', - 'url': '/en-US/kb/Bookmarks'}, + 'url': '/kb/Bookmarks'}, {'title': 'Lost Bookmarks', - 'url': '/en-US/kb/Lost%20Bookmarks'}, + 'url': '/kb/Lost%20Bookmarks'}, {'title': 'What happened to the bookmarks bar', - 'url': '/en-US/kb/what-happened-bookmarks-toolbar'}, + 'url': '/kb/what-happened-bookmarks-toolbar'}, {'title': 'Deleting Cookies', - 'url': '/en-US/kb/Deleting+cookies'}, + 'url': '/kb/Deleting+cookies'}, {'title': 'Enabling and disabling cookies', - 'url': '/en-US/kb/Enabling+and+disabling+cookies'}, + 'url': '/kb/Enabling+and+disabling+cookies'}, ], 'tags': ['data'], }), @@ -188,15 +188,15 @@ products = SortedDict([ ' in our database. Try one of the following:', 'articles': [ {'title': 'What is Firefox Sync?', - 'url': '/en-US/kb/what-firefox-sync'}, + 'url': '/kb/what-firefox-sync'}, {'title': 'What are App Tabs?', - 'url': '/en-US/kb/what-are-app-tabs'}, + 'url': '/kb/what-are-app-tabs'}, {'title': 'What is Panorama (also known as Tab Groups)?', - 'url': '/en-US/kb/what-panorama'}, + 'url': '/kb/what-panorama'}, {'title': 'What is the Add-on Bar?', - 'url': '/en-US/kb/what-add-bar'}, + 'url': '/kb/what-add-bar'}, {'title': 'How do I use Private Browsing?', - 'url': '/en-US/kb/Private+Browsing'}, + 'url': '/kb/Private+Browsing'}, ], 'tags': ['learning'], }), @@ -207,7 +207,7 @@ products = SortedDict([ 'and you will need to contact the people or company who ' 'made the extension/plugin for support, if you need help ' 'removing an extension or plugin, see Uninstalling ' + 'href="/kb/Uninstalling+add-ons">Uninstalling ' 'add-ons.', 'tags': ['addon'], }), @@ -219,20 +219,20 @@ products = SortedDict([ 'Try one of the following:', 'articles': [ {'title': 'What happened to the Status bar?', - 'url': '/en-US/kb/what-happened-status-bar'}, + 'url': '/kb/what-happened-status-bar'}, {'title': 'What is plugin-container', - 'url': '/en-US/kb/What+is+plugin-container'}, + 'url': '/kb/What+is+plugin-container'}, {'title': 'Menu bar is mising', - 'url': '/en-US/kb/Menu+bar+is+missing'}, + 'url': '/kb/Menu+bar+is+missing'}, ], 'tags': ['general'], }), ('b6', { 'name': _lazy(u'I have suggestions for future versions of Firefox'), 'html': 'If you\'re using the latest version of Firefox 4, you can ' - 'leave us suggestions for features at our ' - '' - 'feedback page.', + 'leave us suggestions for features at ' + '' + 'Firefox Input.', 'deadend': True, }), ]) @@ -243,8 +243,24 @@ products = SortedDict([ 'extra_fields': ['ff_version', 'os', 'plugins'], 'tags': ['mobile'], 'categories': SortedDict([ + ('m0', { + 'name': _lazy(u"I can't install Firefox for Mobile."), + 'articles': [ + {'title': 'Will Firefox work on my mobile device?', + 'url': '/kb/will-firefox-work-my-mobile-device'}, + {'title': 'How do I install Firefox on a mobile device?', + 'url': '/kb/install-firefox-mobile'}, + ], + 'tags': ['install'], + }), ('m1', { 'name': _lazy(u'Firefox for mobile is having problems with certain web sites'), + 'html': 'You can try using the Phony extension ' + 'and setting your user agent to Android. Or try one of the following:', + 'articles': [ + {'title': 'How can I use Youtube in Firefox for Mobile?', + 'url': '/kb/firefox-mobile-doesnt-support-flash'}, + ], 'extra_fields': ['sites_affected'], 'tags': ['websites'], }), @@ -255,37 +271,44 @@ products = SortedDict([ 'hundreds of questions in our database. Try one of the' ' following:', 'articles': [ - {'title': 'How to navigate Web pages', - 'url': 'http://support.mozilla.com/en-US/kb/surf-web-with-mobile-firefox'}, - {'title': 'How to open a new tab', - 'url': 'http://support.mozilla.com/en-US/kb/open-new-tab'}, - {'title': 'How to add a bookmark', - 'url': 'http://support.mozilla.com/en-US/kb/how-do-i-add-bookmark'}, - {'title': 'How to use the Location Bar', - 'url': 'http://support.mozilla.com/en-US/kb/how-do-i-use-awesome-screen'}, - {'title': 'How to zoom in and out', - 'url': 'http://support.mozilla.com/en-US/kb/zoom-in-and-out'}, - {'title': 'How to manage downloads', - 'url': 'http://support.mozilla.com/en-US/kb/manage-downloads'}, + {'title': 'Getting started with Firefox for mobile.', + 'url': '/kb/getting-started-firefox-mobile'}, + {'title': 'How do I use the Awesome Screen?', + 'url': '/kb/how-do-i-use-awesome-screen'}, + {'title': 'How do I use tabs on mobile?', + 'url': '/kb/how-do-i-use-tabs-mobile'}, + {'title': 'How do I use bookmarks on mobile?', + 'url': '/kb/how-do-i-use-bookmarks-mobile'}, + {'title': 'How do I zoom in and out of a website?', + 'url': '/kb/zoom-in-and-out'}, + {'title': 'How do I find and install Add-ons?', + 'url': '/kb/find-and-install-add-ons'}, ], 'tags': ['learning'], }), ('m3', { - 'name': _lazy(u'Firefox for mobile is crashing or closing unexpectedly'), - 'tags': ['crash'], - }), - ('m4', { 'name': _lazy(u'I have a problem with an extension or plugin'), 'extra_fields': ['addon'], - 'html': 'Most extensions or plugins are not written by Mozilla ' - 'and you will need to contact the people or company who ' - 'made the extension/plugin for support, if you need help ' - 'removing an extension or plugin, see ' - 'How to remove or disable add-ons.', + 'articles': [ + {'title': "Firefox for mobile doesn't support Flash", + 'url': '/kb/firefox-mobile-doesnt-support-flash'}, + {'title': 'How do I find and install Add-ons?', + 'url': '/kb/find-and-install-add-ons'}, + ], 'tags': ['addon'], }), + ('m4', { + 'name': _lazy(u'I need help syncing desktop Firefox with mobile'), + 'articles': [ + {'title': 'How do I sync Firefox between my desktop and mobile?', + 'url': '/kb/sync-firefox-between-desktop-and-mobile'}, + {'title': "I've lost my phone - how do I deactivate Sync?", + 'url': '/kb/ive-lost-my-phone-how-do-i-deactivate-sync'}, + {'title': 'I have another question about sync', + 'url': '/questions/new?product=sync'}, + ], + 'tags': ['sync'], + }), ('m5', { 'name': _lazy(u'I have another kind of problem with Firefox for mobile'), 'extra_fields': ['frequency'], @@ -295,26 +318,25 @@ products = SortedDict([ 'following:', 'articles': [ {'title': 'Will Firefox work on my phone', - 'url': 'http://support.mozilla.com/en-US/kb/will-firefox-work-my-phone'}, + 'url': '/kb/will-firefox-work-my-phone'}, {'title': 'How to install Firefox on N900', - 'url': 'http://support.mozilla.com/en-US/kb/install-firefox-mobile'}, + 'url': '/kb/install-firefox-mobile'}, {'title': 'How to find and install add-ons', - 'url': 'http://support.mozilla.com/en-US/kb/find-and-install-add-ons'}, + 'url': '/kb/find-and-install-add-ons'}, {'title': 'How do I sync Firefox between my desktop and mobile?', - 'url': 'http://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile'}, + 'url': '/kb/sync-firefox-between-desktop-and-mobile'}, {'title': 'How do I remove or disable Add-ons?', - 'url': 'http://support.mozilla.com/en-US/kb/remove-or-disable-add-ons'}, + 'url': '/kb/remove-or-disable-add-ons'}, {'title': 'How do I change preferences?', - 'url': 'http://support.mozilla.com/en-US/kb/change-preferences'}, + 'url': '/kb/change-preferences'}, ], 'tags': ['general'], }), ('m6', { 'name': _lazy(u'I have suggestions for how to improve Firefox for mobile'), - 'html': '

You can provide suggestions for ' - 'Firefox on Android or Maemo in the ' - '' - 'Firefox for mobile feedback forum.

', + 'html': '

Please use our feedback system for suggestions for new Firefox features: ' + '' + 'Firefox Input

', 'deadend': True, }), ]) @@ -331,7 +353,7 @@ products = SortedDict([ 'database. Try the following:', 'articles': [ {'title': 'How to set up Firefox Home on your iPhone', - 'url': '/en-US/kb/How+to+set+up+Firefox+Home+on+your+iPhone'}, + 'url': '/kb/How+to+set+up+Firefox+Home+on+your+iPhone'}, ], 'tags': ['iphone'], }), @@ -342,7 +364,7 @@ products = SortedDict([ 'database. Try the following:', 'articles': [ {'title': 'How to sync Firefox settings between computers', - 'url': '/en-US/kb/How+to+sync+Firefox+settings+between+computers'}, + 'url': '/kb/How+to+sync+Firefox+settings+between+computers'}, ], 'tags': ['desktop', 'sync'], }), @@ -365,7 +387,7 @@ products = SortedDict([ ('i4', { 'name': _lazy(u'I have suggestions for how to improve Firefox Home for iPhone'), 'html': 'You can provide suggestions in our ' - '' + '' 'Firefox Home feedback forum.', 'deadend': True, }), @@ -382,7 +404,7 @@ products = SortedDict([ 'of questions in our database. Try the following:', 'articles': [ {'title': 'How do I sync Firefox between my desktop and mobile?', - 'url': 'http://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile'}, + 'url': '/kb/sync-firefox-between-desktop-and-mobile'}, ], 'tags': ['mobile'], }), @@ -393,7 +415,7 @@ products = SortedDict([ 'database. Try one of the following:', 'articles': [ {'title': 'How to set up Firefox Home on your iPhone', - 'url': '/en-US/kb/How+to+set+up+Firefox+Home+on+your+iPhone'}, + 'url': '/kb/How+to+set+up+Firefox+Home+on+your+iPhone'}, ], 'tags': ['iphone'], }), @@ -404,7 +426,7 @@ products = SortedDict([ 'database. Try one of the following:', 'articles': [ {'title': 'How to sync Firefox settings between computers', - 'url': '/en-US/kb/How+to+sync+Firefox+settings+between+computers'}, + 'url': '/kb/How+to+sync+Firefox+settings+between+computers'}, ], 'tags': ['desktop'], }), @@ -415,7 +437,7 @@ products = SortedDict([ 'one of the following:', 'articles': [ {'title': 'Firefox Sync is not working', - 'url': '/en-US/kb/Firefox+Sync+is+not+working'}, + 'url': '/kb/Firefox+Sync+is+not+working'}, {'title': 'Firefox Home does not work ', 'url': '/kb/Firefox+Home+does+not+work'}, {'title': 'Cannot log in to Firefox Home App ', @@ -438,7 +460,7 @@ products = SortedDict([ 'name': _lazy(u"Thunderbird"), 'subtitle': _lazy(u"or other Mozilla product"), 'html': 'Support for Thunderbird and other Mozilla products can be found at' - ' Mozilla Support.', + ' Mozilla Support.', 'categories': SortedDict([]), 'deadend': True, }),