зеркало из https://github.com/mozilla/pjs.git
Bug 180005 - Bring the FAQ up to date.
a=justdave
This commit is contained in:
jake%bugzilla.org
Родитель
6eb0f7f48d
Коммит
aa1e419e0b
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@ -49,6 +49,11 @@
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</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
<ulink url="http://bugzilla.org/consulting.html">http://bugzilla.org/consulting.html</ulink>
|
||||
is a list of people and companies who have asked us to list them
|
||||
as consultants for Bugzilla.
|
||||
</para>
|
||||
<para>
|
||||
<ulink url="http://www.collab.net/">www.collab.net</ulink> offers
|
||||
Bugzilla as part of their standard offering to large projects.
|
||||
|
|
@ -73,13 +78,12 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
There are <emphasis>dozens</emphasis> of major comapanies with public
|
||||
There are <emphasis>dozens</emphasis> of major companies with public
|
||||
Bugzilla sites to track bugs in their products. A few include:
|
||||
<simplelist>
|
||||
<member>Netscape/AOL</member>
|
||||
<member>Mozilla.org</member>
|
||||
<member>NASA</member>
|
||||
<member>AtHome Corporation</member>
|
||||
<member>Red Hat Software</member>
|
||||
<member>SuSe Corp</member>
|
||||
<member>The Horde Project</member>
|
||||
|
|
@ -112,7 +116,7 @@
|
|||
<para>
|
||||
A
|
||||
<ulink url="http://www.bugzilla.org/who_we_are.html">core team</ulink>,
|
||||
led by Dave Miller (justdave@syndicomm.com).
|
||||
led by Dave Miller (justdave@netscape.com).
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -147,7 +151,7 @@
|
|||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
Why doesn't Bugzilla offer this or that feature or compatability
|
||||
Why doesn't Bugzilla offer this or that feature or compatibility
|
||||
with this other tracking software?
|
||||
</para>
|
||||
</question>
|
||||
|
|
@ -178,9 +182,22 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
There is DB-independence work afoot. PostgreSQL support is planned
|
||||
for 2.18, and full DB-independence can't be far further on.
|
||||
MySQL was originally chosen because it is free, easy to install,
|
||||
and was available for the hardware Netscape intended to run it on.
|
||||
</para>
|
||||
<para>
|
||||
There is currently work in progress to make Bugzilla work on
|
||||
PostgreSQL and Sybase in the default distribution. You can track
|
||||
the progress of these initiatives in bugs <ulink
|
||||
url="http://bugzilla.mozilla.org/show_bug.cgi?id=98304">98304</ulink>
|
||||
and <ulink
|
||||
url="http://bugzilla.mozilla.org/show_bug.cgi?id=173130">173130</ulink>
|
||||
respectively.
|
||||
</para>
|
||||
<para>
|
||||
Once both of these are done, adding support for additional
|
||||
database servers should be trivial.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
|
|
@ -270,10 +287,8 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Absolutely! You can track any number of Products (although you
|
||||
are limited to about 55 or so if
|
||||
you are using Product-Based Groups), that can each be composed of any
|
||||
number of Components.
|
||||
Absolutely! You can track any number of Products that can each be
|
||||
composed of any number of Components.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -303,9 +318,9 @@
|
|||
<para>
|
||||
Yes - any sort of attachment is allowed, although administrators can
|
||||
configure a maximum size.
|
||||
There are many specific MIME-types that are pre-defined by Bugzilla,
|
||||
but you may specify any arbitrary MIME-type you need when you
|
||||
upload the file.
|
||||
Bugzilla gives the user the option of either using the MIME-type
|
||||
supplied by the browser, choosing from a pre-defined list or
|
||||
manually typing any arbitrary MIME-type.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -343,16 +358,16 @@
|
|||
<answer>
|
||||
<para>
|
||||
Yes. Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi">
|
||||
http://bugzilla.mozilla.org/reports.cgi</ulink> for basic reporting
|
||||
and graphing facilities.
|
||||
http://bugzilla.mozilla.org/reports.cgi</ulink> for samples of what
|
||||
Bugzilla can do in reporting and graphing.
|
||||
</para>
|
||||
<para>
|
||||
For more advanced reporting, I recommend hooking up a professional
|
||||
reporting package, such as Crystal Reports, and use ODBC to access
|
||||
the MySQL database. You can do a lot through the Query page of
|
||||
Bugzilla as well, but right now Advanced Reporting is much
|
||||
better accomplished through third-party utilities that can
|
||||
interface with the database directly.
|
||||
If you can not get the reports you want from the included reporting
|
||||
scripts, it is possible to hook up a professional reporting package
|
||||
such as Crystal Reports using ODBC. If you choose to do this,
|
||||
beware that giving direct access to the database does contain some
|
||||
security implications. Even if you give read-only access to the
|
||||
bugs database it will bypass the secure bugs features of Bugzilla.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -422,26 +437,32 @@
|
|||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Mozilla allows data export through a custom DTD in XML format.
|
||||
It does not, however, export to specific formats other than the
|
||||
XML Mozilla DTD. Importing the data into Excel or any other application
|
||||
is left as an exercise for the reader.
|
||||
</para>
|
||||
<para>
|
||||
If you create import filters to other applications from Mozilla's XML,
|
||||
please submit your modifications for inclusion in future Bugzilla
|
||||
distributions.
|
||||
</para>
|
||||
<para>
|
||||
As for data import, any application can send data to Bugzilla through
|
||||
the HTTP protocol, or through Mozilla's XML API. However, it seems
|
||||
kind of silly to put another front-end in front of Bugzilla;
|
||||
it makes more sense to create a simplified bug submission form in
|
||||
HTML. You can find an excellent example at
|
||||
<ulink url="http://www.mozilla.org/quality/help/bugzilla-helper.html">
|
||||
http://www.mozilla.org/quality/help/bugzilla-helper.html</ulink>
|
||||
</para>
|
||||
<para>
|
||||
Bugzilla can output buglists as HTML (the default), CSV or RDF.
|
||||
The link for CSV can be found at the bottom of the buglist in HTML
|
||||
format. This CSV format can easily be imported into MS Excel or
|
||||
other spread-sheet applications.
|
||||
</para>
|
||||
<para>
|
||||
To use the RDF format of the buglist it is necessary to append a
|
||||
<computeroutput>&ctype=rdf</computeroutput> to the URL. RDF
|
||||
is meant to be machine readable and thus it is assumed that the
|
||||
URL would be generated progmatically so there is no user visible
|
||||
link to this format.
|
||||
</para>
|
||||
<para>
|
||||
Currently the only script included with Bugzilla that can import
|
||||
data is <filename>importxml.pl</filename> which is intended to be
|
||||
used for importing the data generated by <filename>xml.cgi</filename>
|
||||
in association with bug moving. Any other use is left as an
|
||||
exercise for the user.
|
||||
</para>
|
||||
<para>
|
||||
There are also scripts included in the <filename>contrib/</filename>
|
||||
directory for using e-mail to import information into Bugzilla,
|
||||
but these scripts are not currently supported and included for
|
||||
educational purposes.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
|
|
@ -454,10 +475,14 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
To a certain extent, yes. 2.16's templates mean that you can localise
|
||||
the user-facing UI (and several projects are doing exactly that.) However,
|
||||
error messages and the admin interface are currently not localisable.
|
||||
This should be achieved by 2.18.
|
||||
Yes. For more information including available translated templates,
|
||||
see <ulink
|
||||
url="http://www.bugzilla.org/download.html">http://www.bugzilla.org/download.html</ulink>.
|
||||
The admin interfaces are still not included in these translated
|
||||
templates and is therefore still English only. Also, there may be
|
||||
issues with the charset not being declared. See <ulink
|
||||
url="http://bugzilla.mozilla.org/show_bug.cgi?id=126266">bug 126226</ulink>
|
||||
for more information.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -471,7 +496,7 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Yes. No. No.
|
||||
Yes. No. Yes (using the CSV format).
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -668,7 +693,8 @@
|
|||
<answer>
|
||||
<para>
|
||||
The user should be able to set
|
||||
this in user email preferences (uncheck all boxes.)
|
||||
this in user email preferences (uncheck all boxes) or you can add
|
||||
their email address to the <filename>data/nomail</filename> file.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -682,7 +708,7 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Edit the "changedmail" Param. Replace "To:" with "X-Real-To:",
|
||||
Edit the "newchangedmail" Param. Replace "To:" with "X-Real-To:",
|
||||
replace "Cc:" with "X-Real-CC:", and add a "To: <youremailaddress>".
|
||||
</para>
|
||||
</answer>
|
||||
|
|
@ -797,10 +823,11 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Red Hat Bugzilla works with Oracle. The current version
|
||||
from Mozilla.org does not have this capability. Unfortunately, though
|
||||
you will sacrifice a lot of the really great features available in
|
||||
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version.
|
||||
Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle.
|
||||
Red Hat's newer version (based on 2.17.1 and soon to be merged into
|
||||
the main distribution) runs on PostgreSQL. At this time we know of
|
||||
no recent ports of Bugzilla to Oracle but do intend to support it
|
||||
in the future (possibly the 2.20 time-frame).
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -843,25 +870,13 @@
|
|||
<para>
|
||||
There is no facility in Bugzilla itself to do this. It's also generally
|
||||
not a smart thing to do if you don't know exactly what you're doing.
|
||||
However, if you understand SQL you can use the mysqladmin utility to
|
||||
manually insert, delete, and modify table information. Personally, I
|
||||
use "phpMyAdmin". You have to compile a PHP module with MySQL
|
||||
support to make it work, but it's very clean and easy to use.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
|
||||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
|
||||
the "crypt()" function. This prevented MySQL from storing encrypted passwords.
|
||||
Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
|
||||
However, if you understand SQL you can use the <command>mysql</command>
|
||||
command line utility to manually insert, delete and modify table
|
||||
information. There are also more intuitive GUI clients available.
|
||||
Personal favorites of the Bugzilla team are <ulink
|
||||
url="http://www.phpmyadmin.net/">phpMyAdmin</ulink> and <ulink
|
||||
url="http://www.mysql.com/downloads/gui-mycc.html">MySQL Control
|
||||
Center</ulink>.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -877,10 +892,17 @@
|
|||
<para>
|
||||
Try running MySQL from its binary: "mysqld --skip-grant-tables". This
|
||||
will allow you to completely rule out grant tables as the cause of your
|
||||
frustration. However, I do not recommend you run it this way on a regular
|
||||
basis, unless you really want your web site defaced and your machine
|
||||
cracked.
|
||||
</para>
|
||||
frustration. If this Bugzilla is able to connect at this point then
|
||||
you need to check that you have granted proper permission to the user
|
||||
password combo defined in <filename>localconfig</filename>.
|
||||
</para>
|
||||
<warning>
|
||||
<para>
|
||||
Running MySQL with this command line option is very insecure and
|
||||
should only be done when not connected to the external network
|
||||
as a troubleshooting step.
|
||||
</para>
|
||||
</warning>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
|
|
@ -1095,22 +1117,6 @@
|
|||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
Email submissions to Bugzilla that have attachments end up asking me to
|
||||
save it as a "cgi" file.
|
||||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Yup. Just rename it once you download it, or save it under a different
|
||||
filename. This will not be fixed anytime soon, because it would
|
||||
cripple some other functionality.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
|
|
@ -1139,7 +1145,7 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Gerv and Myk suggest a 2-space endent, with embedded code sections on
|
||||
Gerv and Myk suggest a 2-space indent, with embedded code sections on
|
||||
their own line, in line with outer tags. Like this:</para>
|
||||
<programlisting><![CDATA[
|
||||
<fred>
|
||||
|
|
|
|||
|
|
@ -49,6 +49,11 @@
|
|||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
<ulink url="http://bugzilla.org/consulting.html">http://bugzilla.org/consulting.html</ulink>
|
||||
is a list of people and companies who have asked us to list them
|
||||
as consultants for Bugzilla.
|
||||
</para>
|
||||
<para>
|
||||
<ulink url="http://www.collab.net/">www.collab.net</ulink> offers
|
||||
Bugzilla as part of their standard offering to large projects.
|
||||
|
|
@ -73,13 +78,12 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
There are <emphasis>dozens</emphasis> of major comapanies with public
|
||||
There are <emphasis>dozens</emphasis> of major companies with public
|
||||
Bugzilla sites to track bugs in their products. A few include:
|
||||
<simplelist>
|
||||
<member>Netscape/AOL</member>
|
||||
<member>Mozilla.org</member>
|
||||
<member>NASA</member>
|
||||
<member>AtHome Corporation</member>
|
||||
<member>Red Hat Software</member>
|
||||
<member>SuSe Corp</member>
|
||||
<member>The Horde Project</member>
|
||||
|
|
@ -112,7 +116,7 @@
|
|||
<para>
|
||||
A
|
||||
<ulink url="http://www.bugzilla.org/who_we_are.html">core team</ulink>,
|
||||
led by Dave Miller (justdave@syndicomm.com).
|
||||
led by Dave Miller (justdave@netscape.com).
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -147,7 +151,7 @@
|
|||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
Why doesn't Bugzilla offer this or that feature or compatability
|
||||
Why doesn't Bugzilla offer this or that feature or compatibility
|
||||
with this other tracking software?
|
||||
</para>
|
||||
</question>
|
||||
|
|
@ -178,9 +182,22 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
There is DB-independence work afoot. PostgreSQL support is planned
|
||||
for 2.18, and full DB-independence can't be far further on.
|
||||
MySQL was originally chosen because it is free, easy to install,
|
||||
and was available for the hardware Netscape intended to run it on.
|
||||
</para>
|
||||
<para>
|
||||
There is currently work in progress to make Bugzilla work on
|
||||
PostgreSQL and Sybase in the default distribution. You can track
|
||||
the progress of these initiatives in bugs <ulink
|
||||
url="http://bugzilla.mozilla.org/show_bug.cgi?id=98304">98304</ulink>
|
||||
and <ulink
|
||||
url="http://bugzilla.mozilla.org/show_bug.cgi?id=173130">173130</ulink>
|
||||
respectively.
|
||||
</para>
|
||||
<para>
|
||||
Once both of these are done, adding support for additional
|
||||
database servers should be trivial.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
|
|
@ -270,10 +287,8 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Absolutely! You can track any number of Products (although you
|
||||
are limited to about 55 or so if
|
||||
you are using Product-Based Groups), that can each be composed of any
|
||||
number of Components.
|
||||
Absolutely! You can track any number of Products that can each be
|
||||
composed of any number of Components.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -303,9 +318,9 @@
|
|||
<para>
|
||||
Yes - any sort of attachment is allowed, although administrators can
|
||||
configure a maximum size.
|
||||
There are many specific MIME-types that are pre-defined by Bugzilla,
|
||||
but you may specify any arbitrary MIME-type you need when you
|
||||
upload the file.
|
||||
Bugzilla gives the user the option of either using the MIME-type
|
||||
supplied by the browser, choosing from a pre-defined list or
|
||||
manually typing any arbitrary MIME-type.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -343,16 +358,16 @@
|
|||
<answer>
|
||||
<para>
|
||||
Yes. Look at <ulink url="http://bugzilla.mozilla.org/reports.cgi">
|
||||
http://bugzilla.mozilla.org/reports.cgi</ulink> for basic reporting
|
||||
and graphing facilities.
|
||||
http://bugzilla.mozilla.org/reports.cgi</ulink> for samples of what
|
||||
Bugzilla can do in reporting and graphing.
|
||||
</para>
|
||||
<para>
|
||||
For more advanced reporting, I recommend hooking up a professional
|
||||
reporting package, such as Crystal Reports, and use ODBC to access
|
||||
the MySQL database. You can do a lot through the Query page of
|
||||
Bugzilla as well, but right now Advanced Reporting is much
|
||||
better accomplished through third-party utilities that can
|
||||
interface with the database directly.
|
||||
If you can not get the reports you want from the included reporting
|
||||
scripts, it is possible to hook up a professional reporting package
|
||||
such as Crystal Reports using ODBC. If you choose to do this,
|
||||
beware that giving direct access to the database does contain some
|
||||
security implications. Even if you give read-only access to the
|
||||
bugs database it will bypass the secure bugs features of Bugzilla.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -422,26 +437,32 @@
|
|||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Mozilla allows data export through a custom DTD in XML format.
|
||||
It does not, however, export to specific formats other than the
|
||||
XML Mozilla DTD. Importing the data into Excel or any other application
|
||||
is left as an exercise for the reader.
|
||||
</para>
|
||||
<para>
|
||||
If you create import filters to other applications from Mozilla's XML,
|
||||
please submit your modifications for inclusion in future Bugzilla
|
||||
distributions.
|
||||
</para>
|
||||
<para>
|
||||
As for data import, any application can send data to Bugzilla through
|
||||
the HTTP protocol, or through Mozilla's XML API. However, it seems
|
||||
kind of silly to put another front-end in front of Bugzilla;
|
||||
it makes more sense to create a simplified bug submission form in
|
||||
HTML. You can find an excellent example at
|
||||
<ulink url="http://www.mozilla.org/quality/help/bugzilla-helper.html">
|
||||
http://www.mozilla.org/quality/help/bugzilla-helper.html</ulink>
|
||||
</para>
|
||||
<para>
|
||||
Bugzilla can output buglists as HTML (the default), CSV or RDF.
|
||||
The link for CSV can be found at the bottom of the buglist in HTML
|
||||
format. This CSV format can easily be imported into MS Excel or
|
||||
other spread-sheet applications.
|
||||
</para>
|
||||
<para>
|
||||
To use the RDF format of the buglist it is necessary to append a
|
||||
<computeroutput>&ctype=rdf</computeroutput> to the URL. RDF
|
||||
is meant to be machine readable and thus it is assumed that the
|
||||
URL would be generated progmatically so there is no user visible
|
||||
link to this format.
|
||||
</para>
|
||||
<para>
|
||||
Currently the only script included with Bugzilla that can import
|
||||
data is <filename>importxml.pl</filename> which is intended to be
|
||||
used for importing the data generated by <filename>xml.cgi</filename>
|
||||
in association with bug moving. Any other use is left as an
|
||||
exercise for the user.
|
||||
</para>
|
||||
<para>
|
||||
There are also scripts included in the <filename>contrib/</filename>
|
||||
directory for using e-mail to import information into Bugzilla,
|
||||
but these scripts are not currently supported and included for
|
||||
educational purposes.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
|
|
@ -454,10 +475,14 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
To a certain extent, yes. 2.16's templates mean that you can localise
|
||||
the user-facing UI (and several projects are doing exactly that.) However,
|
||||
error messages and the admin interface are currently not localisable.
|
||||
This should be achieved by 2.18.
|
||||
Yes. For more information including available translated templates,
|
||||
see <ulink
|
||||
url="http://www.bugzilla.org/download.html">http://www.bugzilla.org/download.html</ulink>.
|
||||
The admin interfaces are still not included in these translated
|
||||
templates and is therefore still English only. Also, there may be
|
||||
issues with the charset not being declared. See <ulink
|
||||
url="http://bugzilla.mozilla.org/show_bug.cgi?id=126266">bug 126226</ulink>
|
||||
for more information.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -471,7 +496,7 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Yes. No. No.
|
||||
Yes. No. Yes (using the CSV format).
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -668,7 +693,8 @@
|
|||
<answer>
|
||||
<para>
|
||||
The user should be able to set
|
||||
this in user email preferences (uncheck all boxes.)
|
||||
this in user email preferences (uncheck all boxes) or you can add
|
||||
their email address to the <filename>data/nomail</filename> file.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -682,7 +708,7 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Edit the "changedmail" Param. Replace "To:" with "X-Real-To:",
|
||||
Edit the "newchangedmail" Param. Replace "To:" with "X-Real-To:",
|
||||
replace "Cc:" with "X-Real-CC:", and add a "To: <youremailaddress>".
|
||||
</para>
|
||||
</answer>
|
||||
|
|
@ -797,10 +823,11 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Red Hat Bugzilla works with Oracle. The current version
|
||||
from Mozilla.org does not have this capability. Unfortunately, though
|
||||
you will sacrifice a lot of the really great features available in
|
||||
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version.
|
||||
Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle.
|
||||
Red Hat's newer version (based on 2.17.1 and soon to be merged into
|
||||
the main distribution) runs on PostgreSQL. At this time we know of
|
||||
no recent ports of Bugzilla to Oracle but do intend to support it
|
||||
in the future (possibly the 2.20 time-frame).
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -843,25 +870,13 @@
|
|||
<para>
|
||||
There is no facility in Bugzilla itself to do this. It's also generally
|
||||
not a smart thing to do if you don't know exactly what you're doing.
|
||||
However, if you understand SQL you can use the mysqladmin utility to
|
||||
manually insert, delete, and modify table information. Personally, I
|
||||
use "phpMyAdmin". You have to compile a PHP module with MySQL
|
||||
support to make it work, but it's very clean and easy to use.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
|
||||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
|
||||
the "crypt()" function. This prevented MySQL from storing encrypted passwords.
|
||||
Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
|
||||
However, if you understand SQL you can use the <command>mysql</command>
|
||||
command line utility to manually insert, delete and modify table
|
||||
information. There are also more intuitive GUI clients available.
|
||||
Personal favorites of the Bugzilla team are <ulink
|
||||
url="http://www.phpmyadmin.net/">phpMyAdmin</ulink> and <ulink
|
||||
url="http://www.mysql.com/downloads/gui-mycc.html">MySQL Control
|
||||
Center</ulink>.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
|
@ -877,10 +892,17 @@
|
|||
<para>
|
||||
Try running MySQL from its binary: "mysqld --skip-grant-tables". This
|
||||
will allow you to completely rule out grant tables as the cause of your
|
||||
frustration. However, I do not recommend you run it this way on a regular
|
||||
basis, unless you really want your web site defaced and your machine
|
||||
cracked.
|
||||
</para>
|
||||
frustration. If this Bugzilla is able to connect at this point then
|
||||
you need to check that you have granted proper permission to the user
|
||||
password combo defined in <filename>localconfig</filename>.
|
||||
</para>
|
||||
<warning>
|
||||
<para>
|
||||
Running MySQL with this command line option is very insecure and
|
||||
should only be done when not connected to the external network
|
||||
as a troubleshooting step.
|
||||
</para>
|
||||
</warning>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
|
|
@ -1095,22 +1117,6 @@
|
|||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
Email submissions to Bugzilla that have attachments end up asking me to
|
||||
save it as a "cgi" file.
|
||||
</para>
|
||||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Yup. Just rename it once you download it, or save it under a different
|
||||
filename. This will not be fixed anytime soon, because it would
|
||||
cripple some other functionality.
|
||||
</para>
|
||||
</answer>
|
||||
</qandaentry>
|
||||
|
||||
<qandaentry>
|
||||
<question>
|
||||
<para>
|
||||
|
|
@ -1139,7 +1145,7 @@
|
|||
</question>
|
||||
<answer>
|
||||
<para>
|
||||
Gerv and Myk suggest a 2-space endent, with embedded code sections on
|
||||
Gerv and Myk suggest a 2-space indent, with embedded code sections on
|
||||
their own line, in line with outer tags. Like this:</para>
|
||||
<programlisting><![CDATA[
|
||||
<fred>
|
||||
|
|
|
|||
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