Documentation update; added docs/sgml, docs/html, docs/txt.

No text version of The Bugzilla Guide availabe yet, however.
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Welcome to the Bugzilla documentation project!
You'll find these directories and files here:
README.docs # This README file
html/ # The compiled HTML docs from SGML sources (do not edit)
sgml/ # The original SGML doc sources (edit these)
txt/ # The compiled text docs from SGML sources
ps/ # The compiled PostScript docs from SGML sources
pdf/ # The compiled Adobe PDF docs from SGML sources
A note about SGML:
The documentation is written in DocBook 3.1/4.1 SGML, and attempts to adhere
to the LinuxDoc standards everywhere applicable (http://www.linuxdoc.org).
Please consult "The LDP Author Guide" at linuxdoc.org for details on how
to set up your personal environment for compiling SGML files.
If you need to make corrections to typographical errors, or other minor
editing duties, feel free to use any text editor to make the changes. SGML
is not rocket science -- simply make sure your text appears between
appropriate tags (like <para>This is a paragraph</para>) and we'll be fine.
If you are making more extensive changes, please ensure you at least validate
your SGML before checking it in with something like:
nsgmls -s Bugzilla-Guide.sgml
When you validate, please validate the master document (Bugzilla-Guide.sgml)
as well as the document you edited to ensure there are no critical errors.
The following errors are considered "normal" when validating with nsgmls
DTDDECL catalog entries are not supported
"DOCTYPE" declaration not allowed in instance
The reason these occur is that free sgml validators do not yet support
the DTDDECL catalog entries, and we've included DOCTYPE declarations in
entities referenced from Bugzilla-Guide.sgml so these entities can compile
individually, if necessary. I suppose I ought to comment them out at some
point...
Thanks for taking the time to read these notes and consulting the
documentation. Please address comments and questions to the newsgroup:
news://news.mozilla.org/netscape/public/mozilla/webtools .
Sincerely,
Matthew P. Barnson
The Bugzilla "Doc Knight"
barnboy@trilobyte.net

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<HTML
><HEAD
><TITLE
>About This Guide</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
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HREF="index.html"><LINK
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HREF="aboutthisguide.html"></HEAD
><BODY
CLASS="CHAPTER"
BGCOLOR="#FFFFFF"
TEXT="#000000"
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VLINK="#840084"
ALINK="#0000FF"
><DIV
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><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
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><A
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>Prev</A
></TD
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>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="CHAPTER"
><H1
><A
NAME="ABOUT"
>Chapter 1. About This Guide</A
></H1
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>1.1. <A
HREF="aboutthisguide.html"
>Purpose and Scope of this Guide</A
></DT
><DT
>1.2. <A
HREF="copyright.html"
>Copyright Information</A
></DT
><DT
>1.3. <A
HREF="disclaimer.html"
>Disclaimer</A
></DT
><DT
>1.4. <A
HREF="newversions.html"
>New Versions</A
></DT
><DT
>1.5. <A
HREF="credits.html"
>Credits</A
></DT
><DT
>1.6. <A
HREF="contributors.html"
>Contributors</A
></DT
><DT
>1.7. <A
HREF="feedback.html"
>Feedback</A
></DT
><DT
>1.8. <A
HREF="translations.html"
>Translations</A
></DT
><DT
>1.9. <A
HREF="conventions.html"
>Document Conventions</A
></DT
></DL
></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
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><TR
><TD
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ALIGN="left"
VALIGN="top"
><A
HREF="index.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="aboutthisguide.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>The Bugzilla Guide</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
>&nbsp;</TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>Purpose and Scope of this Guide</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>

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<HTML
><HEAD
><TITLE
>Purpose and Scope of this Guide</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
REL="UP"
TITLE="About This Guide"
HREF="about.html"><LINK
REL="PREVIOUS"
TITLE="About This Guide"
HREF="about.html"><LINK
REL="NEXT"
TITLE="Copyright Information"
HREF="copyright.html"></HEAD
><BODY
CLASS="SECTION"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="about.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 1. About This Guide</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="copyright.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="ABOUTTHISGUIDE"
>1.1. Purpose and Scope of this Guide</A
></H1
><P
> This document was started on September 17, 2000
by Matthew P. Barnson after a great deal of procrastination updating the Bugzilla FAQ,
which I left untouched for nearly half a year.
After numerous complete rewrites and reformatting, it is the document you see today.
</P
><P
> Despite the lack of updates, Bugzilla is simply the best piece of bug-tracking software
the world has ever seen. This document is intended to be the comprehensive guide to
the installation, administration, maintenance, and use of the Bugzilla bug-tracking system.
</P
><P
> This release of the Bugzilla Guide is the <EM
>2.11</EM
> release.
It is so named that it may match the current version of Bugzilla.
The numbering tradition stems from that used for many free software projects,
in which <EM
>even-numbered</EM
> point releases (1.2, 1.14, etc.)
are considered "stable releases", intended for public consumption; on the other
hand, <EM
>odd-numbered</EM
> point releases (1.3, 2.09, etc.)
are considered unstable <EM
>development</EM
> releases intended
for advanced users, systems administrators, developers, and those who enjoy
a lot of pain.
</P
><P
> Newer revisions of the Bugzilla Guide will follow the numbering conventions of
the main-tree Bugzilla releases, available at
<A
HREF="http://www.mozilla.org/bugs/source.html"
TARGET="_top"
>Mozilla.org</A
>, with
the exception that intermediate releases will have a minor revision number
following a period. For instance, if the current version of Bugzilla is 4.2,
the current "stable" version of the Bugzilla guide, in, say, it's fifth revision,
would be numbered "4.2.5". Got it? Good.
</P
><P
> I wrote this in response to the enormous demand for decent Bugzilla documentation.
I have incorporated instructions from the Bugzilla README, Frequently Asked Questions,
Database Schema Document, and various mailing lists to create it.
Chances are, there are glaring errors in this documentation; please contact
<TT
CLASS="EMAIL"
>&#60;<A
HREF="mailto:barnboy@trilobyte.net"
>barnboy@trilobyte.net</A
>&#62;</TT
> to correct them.
</P
></DIV
><DIV
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><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="about.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="copyright.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>About This Guide</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="about.html"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>Copyright Information</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>

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<HTML
><HEAD
><TITLE
>Administering Bugzilla</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
REL="PREVIOUS"
TITLE="Win32 (Win98+/NT/2K) Installation"
HREF="readme.windows.html"><LINK
REL="NEXT"
TITLE="Post-Installation Checklist"
HREF="postinstall-check.html"></HEAD
><BODY
CLASS="CHAPTER"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
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><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="readme.windows.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
></TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="postinstall-check.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="CHAPTER"
><H1
><A
NAME="ADMINISTRATION"
>Chapter 3. Administering Bugzilla</A
></H1
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>3.1. <A
HREF="postinstall-check.html"
>Post-Installation Checklist</A
></DT
><DT
>3.2. <A
HREF="useradmin.html"
>User Administration</A
></DT
><DD
><DL
><DT
>3.2.1. <A
HREF="useradmin.html#DEFAULTUSER"
>Creating the Default User</A
></DT
><DT
>3.2.2. <A
HREF="useradmin.html#MANAGEUSERS"
>Managing Other Users</A
></DT
></DL
></DD
><DT
>3.3. <A
HREF="programadmin.html"
>Product, Component, Milestone, and Version Administration</A
></DT
><DD
><DL
><DT
>3.3.1. <A
HREF="programadmin.html#PRODUCTS"
>Products</A
></DT
><DT
>3.3.2. <A
HREF="programadmin.html#COMPONENTS"
>Components</A
></DT
><DT
>3.3.3. <A
HREF="programadmin.html#VERSIONS"
>Versions</A
></DT
><DT
>3.3.4. <A
HREF="programadmin.html#MILESTONES"
>Milestones</A
></DT
><DT
>3.3.5. <A
HREF="programadmin.html#VOTING"
>Voting</A
></DT
><DT
>3.3.6. <A
HREF="programadmin.html#GROUPS"
>Groups and Group Security</A
></DT
></DL
></DD
><DT
>3.4. <A
HREF="security.html"
>Bugzilla Security</A
></DT
></DL
></DIV
><FONT
COLOR="RED"
>Or, I just got this cool thing installed. Now what the heck do I do with it?</FONT
><P
>So you followed the README isntructions to the letter, and
just logged into bugzilla with your super-duper god account and you are sitting at the query
screen. Yet, you have nothing to query. Your first act of bisuness needs to be to setup the
operating parameters for bugzilla.</P
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="readme.windows.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="postinstall-check.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>Win32 (Win98+/NT/2K) Installation</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
>&nbsp;</TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>Post-Installation Checklist</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>

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<HTML
><HEAD
><TITLE
>Bonsai</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
REL="UP"
TITLE="Integrating Bugzilla with Third-Party Tools"
HREF="integration.html"><LINK
REL="PREVIOUS"
TITLE="Integrating Bugzilla with Third-Party Tools"
HREF="integration.html"><LINK
REL="NEXT"
TITLE="CVS"
HREF="cvs.html"></HEAD
><BODY
CLASS="SECTION"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="integration.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 5. Integrating Bugzilla with Third-Party Tools</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="cvs.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="BONSAI"
>5.1. Bonsai</A
></H1
><P
>We need Bonsai integration information.</P
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
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WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="integration.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="cvs.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>Integrating Bugzilla with Third-Party Tools</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="integration.html"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>CVS</TD
></TR
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>

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<HTML
><HEAD
><TITLE
>Bug Issues</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
REL="UP"
TITLE="The Future of Bugzilla"
HREF="future.html"><LINK
REL="PREVIOUS"
TITLE="Description Flags and Tracking Bugs"
HREF="trackingbugs.html"><LINK
REL="NEXT"
TITLE="Database Integrity"
HREF="dbaseintegrity.html"></HEAD
><BODY
CLASS="SECTION"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="trackingbugs.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 6. The Future of Bugzilla</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="dbaseintegrity.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="BUGPROBS"
>6.4. Bug Issues</A
></H1
><P
><P
CLASS="LITERALLAYOUT"
>1.&nbsp;Inline&nbsp;Bug&nbsp;Changes<br>
<br>
Why&nbsp;do&nbsp;I&nbsp;see&nbsp;so&nbsp;many&nbsp;"moving&nbsp;to&nbsp;M5"&nbsp;and&nbsp;"reassigning&nbsp;to&nbsp;blahblah"<br>
messages,&nbsp;and&nbsp;in&nbsp;other&nbsp;circumstances&nbsp;none&nbsp;are&nbsp;entered?&nbsp;&nbsp;Why&nbsp;aren't&nbsp;these<br>
automatically&nbsp;generated?&nbsp;&nbsp;A&nbsp;comment&nbsp;should&nbsp;be&nbsp;only&nbsp;necessary&nbsp;when&nbsp;there<br>
is&nbsp;something&nbsp;to&nbsp;add,&nbsp;and&nbsp;if&nbsp;I'm&nbsp;not&nbsp;interested&nbsp;in&nbsp;this&nbsp;sort&nbsp;of<br>
information,&nbsp;I&nbsp;should&nbsp;be&nbsp;able&nbsp;to&nbsp;hide&nbsp;it.<br>
<br>
At&nbsp;the&nbsp;moment&nbsp;we're&nbsp;in&nbsp;a&nbsp;hybrid&nbsp;world&nbsp;where&nbsp;we&nbsp;don't&nbsp;get&nbsp;everything,&nbsp;but<br>
we&nbsp;can't&nbsp;get&nbsp;rid&nbsp;of&nbsp;the&nbsp;bug&nbsp;change&nbsp;"messages"&nbsp;either.&nbsp;&nbsp;Furthermore,<br>
"View&nbsp;Bug&nbsp;Activity"&nbsp;requires&nbsp;me&nbsp;to&nbsp;manually&nbsp;cross&nbsp;reference&nbsp;events&nbsp;on<br>
another&nbsp;page,&nbsp;rather&nbsp;than&nbsp;being&nbsp;able&nbsp;to&nbsp;visually&nbsp;see&nbsp;the&nbsp;chronological<br>
order.&nbsp;&nbsp;Shouldn't&nbsp;I&nbsp;be&nbsp;able&nbsp;to&nbsp;see&nbsp;all&nbsp;the&nbsp;information&nbsp;on&nbsp;one&nbsp;page?<br>
<br>
A&nbsp;proposal&nbsp;to&nbsp;allow&nbsp;bugs&nbsp;to&nbsp;be&nbsp;shown&nbsp;either&nbsp;way&nbsp;is&nbsp;at<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=11368".<br>
<br>
2.&nbsp;&nbsp;Hard&nbsp;Wrapping&nbsp;Comments<br>
<br>
One&nbsp;thing&nbsp;that&nbsp;annoys&nbsp;me&nbsp;is&nbsp;the&nbsp;fact&nbsp;that&nbsp;comments&nbsp;are&nbsp;"hard&nbsp;wrapped"&nbsp;to<br>
a&nbsp;certain&nbsp;column&nbsp;width.&nbsp;&nbsp;This&nbsp;is&nbsp;a&nbsp;mistake&nbsp;Internet&nbsp;Mail&nbsp;and&nbsp;News&nbsp;has<br>
made,&nbsp;unlike&nbsp;every&nbsp;word&nbsp;processor&nbsp;in&nbsp;existence,&nbsp;and&nbsp;as&nbsp;a&nbsp;consequence,<br>
Usenet&nbsp;suffers&nbsp;to&nbsp;this&nbsp;day&nbsp;from&nbsp;bad&nbsp;software.&nbsp;&nbsp;Why&nbsp;has&nbsp;Bugzilla&nbsp;repeated<br>
the&nbsp;problem?<br>
<br>
Hard&nbsp;wrapping&nbsp;to&nbsp;a&nbsp;certain&nbsp;column&nbsp;width&nbsp;is&nbsp;open&nbsp;to&nbsp;abuse&nbsp;(see&nbsp;old<br>
Mozilla&nbsp;browsers&nbsp;that&nbsp;didn't&nbsp;wrap&nbsp;properly,&nbsp;resulting&nbsp;in&nbsp;many&nbsp;ugly&nbsp;bug<br>
reports&nbsp;we&nbsp;have&nbsp;to&nbsp;read&nbsp;to&nbsp;this&nbsp;day),&nbsp;and&nbsp;furthermore&nbsp;doesn't&nbsp;expand&nbsp;to<br>
fill&nbsp;greater&nbsp;screen&nbsp;sizes.&nbsp;&nbsp;I'm&nbsp;also&nbsp;under&nbsp;the&nbsp;impression&nbsp;the&nbsp;current<br>
hard&nbsp;wrap&nbsp;uses&nbsp;a&nbsp;non-standard&nbsp;HTML&nbsp;facility.&nbsp;&nbsp;See<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=11901".<br>
<br>
3.&nbsp;REMIND&nbsp;and&nbsp;LATER&nbsp;Are&nbsp;Evil<br>
<br>
I&nbsp;really&nbsp;hate&nbsp;REMIND&nbsp;and&nbsp;LATER.&nbsp;&nbsp;Not&nbsp;because&nbsp;they&nbsp;mean&nbsp;something<br>
won't&nbsp;be&nbsp;implemented,&nbsp;but&nbsp;because&nbsp;they&nbsp;aren't&nbsp;the&nbsp;best&nbsp;solutions.<br>
<br>
Why&nbsp;are&nbsp;they&nbsp;bad?&nbsp;&nbsp;Well,&nbsp;basically&nbsp;because&nbsp;they&nbsp;are&nbsp;not&nbsp;resolved,&nbsp;yet<br>
they&nbsp;are&nbsp;marked&nbsp;as&nbsp;such.&nbsp;&nbsp;Hence&nbsp;queries&nbsp;have&nbsp;to&nbsp;be&nbsp;well&nbsp;crafted&nbsp;to<br>
include&nbsp;them.<br>
<br>
LATER,&nbsp;according&nbsp;to&nbsp;Bugzilla,&nbsp;means&nbsp;it&nbsp;won't&nbsp;be&nbsp;done&nbsp;this&nbsp;release.&nbsp;<br>
There&nbsp;is&nbsp;a&nbsp;better&nbsp;mechanism&nbsp;of&nbsp;doing&nbsp;this,&nbsp;that&nbsp;is&nbsp;assigning&nbsp;to<br>
nobody@mozilla.org&nbsp;and&nbsp;making&nbsp;the&nbsp;milestone&nbsp;blank.&nbsp;&nbsp;It's&nbsp;more&nbsp;likely&nbsp;to<br>
appear&nbsp;in&nbsp;a&nbsp;casual&nbsp;query,&nbsp;and&nbsp;it&nbsp;doesn't&nbsp;resolve&nbsp;the&nbsp;bug.<br>
<br>
REMIND,&nbsp;according&nbsp;to&nbsp;Bugzilla,&nbsp;means&nbsp;it&nbsp;might&nbsp;still&nbsp;be&nbsp;implemented&nbsp;this<br>
release.&nbsp;&nbsp;Well,&nbsp;why&nbsp;not&nbsp;just&nbsp;move&nbsp;it&nbsp;to&nbsp;a&nbsp;later&nbsp;milestone&nbsp;then?&nbsp;&nbsp;You're<br>
a&nbsp;lot&nbsp;less&nbsp;likely&nbsp;to&nbsp;forget&nbsp;it.&nbsp;&nbsp;If&nbsp;it's&nbsp;really&nbsp;needed,&nbsp;a&nbsp;keyword&nbsp;would<br>
be&nbsp;better.<br>
<br>
Some&nbsp;people&nbsp;can't&nbsp;use&nbsp;blank&nbsp;milestones&nbsp;to&nbsp;mean&nbsp;an&nbsp;untargetted&nbsp;milestone,<br>
since&nbsp;they&nbsp;use&nbsp;this&nbsp;to&nbsp;assess&nbsp;new&nbsp;bugs&nbsp;that&nbsp;have&nbsp;no&nbsp;target.&nbsp;&nbsp;Hence,&nbsp;it<br>
would&nbsp;be&nbsp;nice&nbsp;to&nbsp;distinguish&nbsp;between&nbsp;bugs&nbsp;that&nbsp;have&nbsp;not&nbsp;yet&nbsp;been<br>
considered,&nbsp;and&nbsp;those&nbsp;that&nbsp;really&nbsp;are&nbsp;not&nbsp;assigned&nbsp;to&nbsp;any&nbsp;milestone&nbsp;in<br>
the&nbsp;future&nbsp;(assumedly&nbsp;beyond).<br>
<br>
All&nbsp;this&nbsp;is&nbsp;covered&nbsp;at<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=13534".<br>
<br>
4.&nbsp;Create&nbsp;An&nbsp;Enhancement&nbsp;Field<br>
<br>
Currently&nbsp;enhancement&nbsp;is&nbsp;an&nbsp;option&nbsp;in&nbsp;severity.&nbsp;&nbsp;This&nbsp;means&nbsp;that<br>
important&nbsp;enhancements&nbsp;(like&nbsp;for&nbsp;example,&nbsp;POP3&nbsp;support)&nbsp;are&nbsp;not&nbsp;properly<br>
distinguished&nbsp;as&nbsp;such,&nbsp;because&nbsp;they&nbsp;need&nbsp;a&nbsp;proper&nbsp;severity.&nbsp;&nbsp;This<br>
dilutes&nbsp;the&nbsp;meaning&nbsp;of&nbsp;enhancement.<br>
<br>
If&nbsp;enhancement&nbsp;was&nbsp;separated,&nbsp;we&nbsp;could&nbsp;properly&nbsp;see&nbsp;what&nbsp;was&nbsp;an<br>
enhancement.&nbsp;&nbsp;See&nbsp;"http://bugzilla.mozilla.org/show_bug.cgi?id=9412".&nbsp;&nbsp;I<br>
see&nbsp;keywords&nbsp;like&nbsp;[RFE]&nbsp;and&nbsp;[FEATURE]&nbsp;that&nbsp;seem&nbsp;to&nbsp;be&nbsp;compensating&nbsp;for<br>
this&nbsp;problem.</P
></P
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>B.4. Cleaning up after mucking with Bugzilla</A
></H1
><P
CLASS="LITERALLAYOUT"
>Contributed&nbsp;by&nbsp;Eric&nbsp;Hansen:<br>
There&nbsp;are&nbsp;several&nbsp;things,&nbsp;and&nbsp;one&nbsp;trick.&nbsp;&nbsp;There&nbsp;is&nbsp;a&nbsp;small&nbsp;tiny&nbsp;piece&nbsp;of<br>
documentation&nbsp;I&nbsp;saw&nbsp;once&nbsp;that&nbsp;said&nbsp;something&nbsp;very&nbsp;important.<br>
1)&nbsp;&nbsp;After&nbsp;pretty&nbsp;much&nbsp;any&nbsp;manual&nbsp;working&nbsp;of&nbsp;the&nbsp;Mysql&nbsp;db,&nbsp;you&nbsp;must<br>
delete&nbsp;a&nbsp;file&nbsp;in&nbsp;the&nbsp;bugzilla&nbsp;directory:&nbsp;data/versioncache<br>
Versioncache&nbsp;basically&nbsp;is&nbsp;a&nbsp;way&nbsp;to&nbsp;speed&nbsp;up&nbsp;bugzilla&nbsp;(from&nbsp;what&nbsp;I<br>
understand).&nbsp;&nbsp;It&nbsp;stores&nbsp;a&nbsp;lot&nbsp;of&nbsp;commonly&nbsp;used&nbsp;information.&nbsp;&nbsp;However,<br>
this&nbsp;file&nbsp;is&nbsp;refreshed&nbsp;every&nbsp;so&nbsp;often&nbsp;(I&nbsp;can't&nbsp;remember&nbsp;the&nbsp;time<br>
interval&nbsp;though).&nbsp;&nbsp;So&nbsp;eventually&nbsp;all&nbsp;changes&nbsp;do&nbsp;propogate&nbsp;out,&nbsp;so&nbsp;you<br>
may&nbsp;see&nbsp;stuff&nbsp;suddenly&nbsp;working.<br>
2)&nbsp;&nbsp;Assuming&nbsp;that&nbsp;failed,&nbsp;you&nbsp;will&nbsp;also&nbsp;have&nbsp;to&nbsp;check&nbsp;something&nbsp;with&nbsp;the<br>
checksetup.pl&nbsp;file.&nbsp;&nbsp;It&nbsp;actually&nbsp;is&nbsp;run&nbsp;twice.&nbsp;&nbsp;The&nbsp;first&nbsp;time&nbsp;it<br>
creates&nbsp;the&nbsp;file:&nbsp;localconfig.&nbsp;&nbsp;You&nbsp;can&nbsp;modify&nbsp;localconfig,&nbsp;(or&nbsp;not&nbsp;if<br>
you&nbsp;are&nbsp;doing&nbsp;bug_status&nbsp;stuff)&nbsp;or&nbsp;you&nbsp;should&nbsp;delete&nbsp;localconfig&nbsp;and<br>
rerun&nbsp;your&nbsp;modified&nbsp;checksetup.pl.&nbsp;&nbsp;Since&nbsp;I&nbsp;don't&nbsp;actually&nbsp;see&nbsp;anything<br>
in&nbsp;localconfig&nbsp;pertaining&nbsp;to&nbsp;bug_status,&nbsp;this&nbsp;point&nbsp;is&nbsp;mainly&nbsp;a&nbsp;FYI.<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
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><A
NAME="CMDLINE"
>C.2. Command-line Bugzilla Queries</A
></H1
><P
> Users can query Bugzilla from the command line using
this suite of utilities.
</P
><P
> The query.conf file contains the mapping from options to field
names and comparison types. Quoted option names are "grepped" for, so
it should be easy to edit this file. Comments (#) have no effect; you
must make sure these lines do not contain any quoted "option"
</P
><P
> buglist is a shell script which submits a Bugzilla query and writes the
resulting HTML page to stdout. It supports both short options,
(such as "-Afoo" or "-Rbar") and long options (such as
"--assignedto=foo" or "--reporter=bar"). If the first character
of an option is not "-", it is treated as if it were prefixed
with "--default=".
</P
><P
> The columlist is taken from the COLUMNLIST environment variable.
This is equivalent to the "Change Columns" option when you list
bugs in buglist.cgi. If you have already used Bugzilla, use
<B
CLASS="COMMAND"
>grep COLUMLIST ~/.netscape/cookies</B
> to see
your current COLUMNLIST setting.
</P
><P
> bugs is a simple shell script which calls buglist and extracts
the bug numbers from the output. Adding the prefix
"http://bugzilla.mozilla.org/buglist.cgi?bug_id="
turns the bug list into a working link if any bugs are found.
Counting bugs is easy. Pipe the results through
<B
CLASS="COMMAND"
>sed -e 's/,/ /g' | wc | awk '{printf $2 "\n"}'</B
>
</P
><P
> Akkana says she has good results piping buglist output through
<B
CLASS="COMMAND"
>w3m -T text/html -dump</B
>
</P
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
> Download three files:
</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash$</TT
>
<B
CLASS="COMMAND"
>wget -O query.conf 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26157'</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash$</TT
>
<B
CLASS="COMMAND"
>wget -O buglist 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26944'</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>wget -O bugs 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26215'</B
>
</TT
>
</P
></LI
></OL
></LI
><LI
><P
> Make your utilities executable:
<TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash$</TT
>
<B
CLASS="COMMAND"
>chmod u+x buglist bugs</B
>
</TT
>
</P
></LI
></OL
></DIV
></DIV
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><A
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>1.6. Contributors</A
></H1
><P
> Thanks go to these people for significant contributions to this documentation:
</P
><P
> Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen
</P
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><H1
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><A
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>1.9. Document Conventions</A
></H1
><P
> This document uses the following conventions
</P
><DIV
CLASS="INFORMALTABLE"
><A
NAME="AEN111"
></A
><P
></P
><TABLE
BORDER="0"
CLASS="CALSTABLE"
><THEAD
><TR
><TH
ALIGN="LEFT"
VALIGN="TOP"
>Descriptions</TH
><TH
ALIGN="LEFT"
VALIGN="TOP"
>Appearance</TH
></TR
></THEAD
><TBODY
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Warnings</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="CAUTION"
><P
></P
><TABLE
CLASS="CAUTION"
BORDER="1"
WIDTH="100%"
><TR
><TD
ALIGN="CENTER"
><B
>Caution</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
>Warnings.</P
></TD
></TR
></TABLE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Hint</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
>Hint.</P
></BLOCKQUOTE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Notes</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
>Note.</P
></BLOCKQUOTE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Information requiring special attention</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
BORDER="1"
WIDTH="100%"
><TR
><TD
ALIGN="CENTER"
><B
>Warning</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
>Warning.</P
></TD
></TR
></TABLE
></DIV
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>File Names</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TT
CLASS="FILENAME"
>file.extension</TT
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Directory Names</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TT
CLASS="FILENAME"
>directory</TT
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Commands to be typed</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><B
CLASS="COMMAND"
>command</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Applications Names</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><SPAN
CLASS="APPLICATION"
>application</SPAN
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
><I
CLASS="FOREIGNPHRASE"
>Prompt</I
> of users command under bash shell</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
>bash$</TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
><I
CLASS="FOREIGNPHRASE"
>Prompt</I
> of root users command under bash shell</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
>bash#</TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
><I
CLASS="FOREIGNPHRASE"
>Prompt</I
> of user command under tcsh shell</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
>tcsh$</TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Environment Variables</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TT
CLASS="ENVAR"
>VARIABLE</TT
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Emphasized word</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><EM
>word</EM
></TD
></TR
><TR
><TD
ALIGN="LEFT"
VALIGN="TOP"
>Code Example</TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><PRE
CLASS="PROGRAMLISTING"
><TT
CLASS="SGMLTAG"
>&#60;para&#62;</TT
>Beginning and end of paragraph<TT
CLASS="SGMLTAG"
>&#60;/para&#62;</TT
></PRE
></TD
></TR
></TABLE
></TD
></TR
></TBODY
></TABLE
><P
></P
></DIV
></DIV
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> Permission is granted to copy, distribute and/or modify this document under thei
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with no Back-Cover Texts. A copy of the license is included in the section entitled
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><TR
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COLSPAN="2"
ALIGN="RIGHT"
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>--<SPAN
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>Copyright (c) 2000-2001 Matthew P. Barnson</SPAN
></TD
><TD
WIDTH="10%"
>&nbsp;</TD
></TR
></TABLE
><P
> If you have any questions regarding this document, its' copyright, or publishing this
document in non-electronic form, please contact <TT
CLASS="EMAIL"
>&#60;<A
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>
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>1.5. Credits</A
></H1
><P
> The people listed below have made enormous contributions to the creation
of this Guide, through their dedicated hacking efforts,
numerous e-mail and IRC support sessions,
and overall excellent contribution to the Bugzilla community:
</P
><P
> <A
HREF="mailto://terry@mozilla.org"
TARGET="_top"
>Terry Weissman</A
>
for initially converting Bugzilla from BugSplat!
and writing the README upon which this documentation is largely based.
</P
><P
> <A
HREF="mailto://tara@tequilarista.org"
TARGET="_top"
>Tara Hernandez</A
>
for keeping Bugzilla development going strong after Terry left Mozilla.org
</P
><P
> <A
HREF="mailto://dkl@redhat.com"
TARGET="_top"
>Dave Lawrence</A
>
for providing insight into the key differences between Red Hat's
customized Bugzilla, and being largely responsible for the
"Red Hat Bugzilla" appendix
</P
><P
> <A
HREF="mailto://endico@mozilla.org"
TARGET="_top"
>Dawn Endico</A
>
for being a hacker extraordinaire and putting up with my incessant
questions and arguments on irc.mozilla.org in #mozwebtools
</P
><P
> Last but not least, all the members of the
<A
HREF="news://news.mozilla.org/netscape/public/mozilla/webtools"
TARGET="_top"
> netscape.public.mozilla.webtools</A
> newsgroup. Without your
discussions, insight, suggestions, and patches, this could never have happened.
</P
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>Next</A
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><H1
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><A
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>5.2. CVS</A
></H1
><P
>We need CVS integration information</P
></DIV
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<HTML
><HEAD
><TITLE
>The Bugzilla Database</TITLE
><META
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CONTENT="Modular DocBook HTML Stylesheet Version 1.61
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TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
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HREF="dbschema.html"></HEAD
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BORDER="0"
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><A
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>Next</A
></TD
></TR
></TABLE
><HR
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WIDTH="100%"></DIV
><DIV
CLASS="APPENDIX"
><H1
><A
NAME="DATABASE"
>Appendix B. The Bugzilla Database</A
></H1
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>B.1. <A
HREF="dbschema.html"
>Database Schema Chart</A
></DT
><DT
>B.2. <A
HREF="dbdoc.html"
>MySQL Bugzilla Database Introduction</A
></DT
><DT
>B.3. <A
HREF="granttables.html"
>MySQL Permissions &#38; Grant Tables</A
></DT
><DT
>B.4. <A
HREF="cleanupwork.html"
>Cleaning up after mucking with Bugzilla</A
></DT
></DL
></DIV
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? </P
></BLOCKQUOTE
></DIV
></DIV
><DIV
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>Next</A
></TD
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><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>The Bugzilla FAQ</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
>&nbsp;</TD
><TD
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ALIGN="right"
VALIGN="top"
>Database Schema Chart</TD
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CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="DBASEINTEGRITY"
>6.5. Database Integrity</A
></H1
><P
><P
CLASS="LITERALLAYOUT"
>Bugzilla&nbsp;could&nbsp;be&nbsp;more&nbsp;proactive&nbsp;in&nbsp;detecting&nbsp;suboptimal&nbsp;situations&nbsp;and<br>
prevent&nbsp;them&nbsp;or&nbsp;whine&nbsp;about&nbsp;them.<br>
<br>
1.&nbsp;Bugzilla&nbsp;Crime&nbsp;#1:&nbsp;Marking&nbsp;A&nbsp;Bug&nbsp;Fixed&nbsp;With&nbsp;Unresolved&nbsp;Dependencies<br>
<br>
It&nbsp;can't&nbsp;be&nbsp;marked&nbsp;fixed&nbsp;with&nbsp;unresolved&nbsp;dependencies.&nbsp;&nbsp;Either&nbsp;mark&nbsp;it<br>
INVALID&nbsp;(tracking&nbsp;bugs),&nbsp;fix&nbsp;the&nbsp;dependencies&nbsp;at&nbsp;the&nbsp;same&nbsp;time,&nbsp;or<br>
resolve&nbsp;the&nbsp;blockers.<br>
<br>
See&nbsp;"http://bugzilla.mozilla.org/show_bug.cgi?id=24496".<br>
<br>
2.&nbsp;Keyword&nbsp;Restrictions<br>
<br>
Some&nbsp;keywords&nbsp;should&nbsp;only&nbsp;apply&nbsp;in&nbsp;certain&nbsp;circumstances,&nbsp;eg&nbsp;beta1&nbsp;=&#62;<br>
Milestone&nbsp;&#60;<br>
M14,&nbsp;css1&nbsp;=&#62;&nbsp;Component&nbsp;=&nbsp;Style&nbsp;System&nbsp;are&nbsp;possibilities.&nbsp;&nbsp;See<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=26940".<br>
<br>
3.&nbsp;Whine&nbsp;About&nbsp;Old&nbsp;Votes<br>
<br>
Old&nbsp;votes&nbsp;can&nbsp;just&nbsp;sit&nbsp;on&nbsp;resolved&nbsp;bugs.&nbsp;&nbsp;This&nbsp;is&nbsp;problematic&nbsp;with<br>
duplicates&nbsp;especially.&nbsp;&nbsp;Automatic&nbsp;transferral/removal&nbsp;is&nbsp;not<br>
appropriate&nbsp;since&nbsp;bugs&nbsp;can&nbsp;be&nbsp;reopened,&nbsp;but&nbsp;a&nbsp;whining&nbsp;solution&nbsp;might<br>
work.&nbsp;&nbsp;See&nbsp;"http://bugzilla.mozilla.org/show_bug.cgi?id=27553".<br>
<br>
4.&nbsp;Whine&nbsp;And&nbsp;Warn&nbsp;About&nbsp;Milestone&nbsp;Mismatches<br>
<br>
Here's&nbsp;a&nbsp;fun&nbsp;one.&nbsp;&nbsp;Bug&nbsp;X&nbsp;(M17)&nbsp;depends&nbsp;on&nbsp;Bug&nbsp;Y&nbsp;(M15).&nbsp;&nbsp;Bug&nbsp;Y&nbsp;gets&nbsp;moved<br>
out&nbsp;to&nbsp;M19.&nbsp;&nbsp;The&nbsp;notification&nbsp;to&nbsp;the&nbsp;assignee&nbsp;of&nbsp;Bug&nbsp;X&nbsp;gets&nbsp;ignored&nbsp;(of<br>
course)&nbsp;and&nbsp;Bug&nbsp;X&nbsp;is&nbsp;now&nbsp;due&nbsp;to&nbsp;be&nbsp;fixed&nbsp;before&nbsp;one&nbsp;of&nbsp;its&nbsp;blockers.<br>
<br>
Warnings&nbsp;about&nbsp;this&nbsp;when&nbsp;it&nbsp;is&nbsp;detected&nbsp;as&nbsp;well&nbsp;as&nbsp;whining&nbsp;about&nbsp;it&nbsp;in<br>
email&nbsp;would&nbsp;help&nbsp;bring&nbsp;these&nbsp;issues&nbsp;to&nbsp;the&nbsp;attention&nbsp;of&nbsp;people&nbsp;sooner.<br>
<br>
Note&nbsp;that&nbsp;this&nbsp;would&nbsp;be&nbsp;less&nbsp;of&nbsp;a&nbsp;problem&nbsp;if&nbsp;we&nbsp;didn't&nbsp;have&nbsp;so&nbsp;many<br>
tracking&nbsp;bugs&nbsp;since&nbsp;they&nbsp;aren't&nbsp;updated&nbsp;that&nbsp;often&nbsp;and&nbsp;often&nbsp;have&nbsp;this<br>
problem.<br>
<br>
See&nbsp;"http://bugzilla.mozilla.org/show_bug.cgi?id=16743".</P
></P
></DIV
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>Prev</A
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><A
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>Prev</A
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>Appendix B. The Bugzilla Database</TD
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>Next</A
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><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="DBDOC"
>B.2. MySQL Bugzilla Database Introduction</A
></H1
><P
CLASS="LITERALLAYOUT"
><br>
Contributor(s):&nbsp;&nbsp;Matthew&nbsp;P.&nbsp;Barnson&nbsp;(mbarnson@excitehome.net)<br>
<br>
Last&nbsp;update:&nbsp;May&nbsp;16,&nbsp;2000<br>
<br>
Changes:<br>
Version&nbsp;1.0:&nbsp;Initial&nbsp;public&nbsp;release&nbsp;(May&nbsp;16,&nbsp;2000)<br>
<br>
Maintainer:&nbsp;&nbsp;Matthew&nbsp;P.&nbsp;Barnson&nbsp;(mbarnson@excitehome.net)<br>
<br>
<br>
===<br>
Table&nbsp;Of&nbsp;Contents<br>
===<br>
<br>
FOREWORD<br>
INTRODUCTION<br>
THE&nbsp;BASICS<br>
THE&nbsp;TABLES<br>
THE&nbsp;DETAILS<br>
<br>
<br>
<br>
===<br>
FOREWORD<br>
===<br>
<br>
&nbsp;&nbsp;This&nbsp;information&nbsp;comes&nbsp;straight&nbsp;from&nbsp;my&nbsp;life.&nbsp;&nbsp;I&nbsp;was&nbsp;forced&nbsp;to&nbsp;learn&nbsp;how<br>
Bugzilla&nbsp;organizes&nbsp;database&nbsp;because&nbsp;of&nbsp;nitpicky&nbsp;requests&nbsp;from&nbsp;users&nbsp;for&nbsp;tiny<br>
changes&nbsp;in&nbsp;wording,&nbsp;rather&nbsp;than&nbsp;having&nbsp;people&nbsp;re-educate&nbsp;themselves&nbsp;or<br>
figure&nbsp;out&nbsp;how&nbsp;to&nbsp;work&nbsp;our&nbsp;procedures&nbsp;around&nbsp;the&nbsp;tool.&nbsp;&nbsp;It&nbsp;sucks,&nbsp;but&nbsp;it&nbsp;can<br>
and&nbsp;will&nbsp;happen&nbsp;to&nbsp;you,&nbsp;so&nbsp;learn&nbsp;how&nbsp;the&nbsp;schema&nbsp;works&nbsp;and&nbsp;deal&nbsp;with&nbsp;it&nbsp;when&nbsp;it<br>
comes.<br>
<br>
&nbsp;&nbsp;I'm&nbsp;sorry&nbsp;this&nbsp;version&nbsp;is&nbsp;plain&nbsp;text.&nbsp;&nbsp;I&nbsp;can&nbsp;whip&nbsp;this&nbsp;info&nbsp;out&nbsp;a&nbsp;lot&nbsp;faster<br>
if&nbsp;I'm&nbsp;not&nbsp;concerned&nbsp;about&nbsp;complex&nbsp;formatting.&nbsp;&nbsp;I'll&nbsp;get&nbsp;it&nbsp;into&nbsp;sgml&nbsp;for&nbsp;easy<br>
portability&nbsp;as&nbsp;time&nbsp;permits.<br>
<br>
&nbsp;&nbsp;The&nbsp;Bugzilla&nbsp;Database&nbsp;Schema&nbsp;has&nbsp;a&nbsp;home!&nbsp;&nbsp;In&nbsp;addition&nbsp;to&nbsp;availability&nbsp;via&nbsp;CVS<br>
and&nbsp;released&nbsp;versions&nbsp;2.12&nbsp;and&nbsp;higher&nbsp;of&nbsp;Bugzilla,&nbsp;you&nbsp;can&nbsp;find&nbsp;the&nbsp;latest&nbsp;&#38;<br>
greatest&nbsp;version&nbsp;of&nbsp;the&nbsp;Bugzilla&nbsp;Database&nbsp;Schema&nbsp;at<br>
http://www.trilobyte.net/barnsons/.&nbsp;This&nbsp;is&nbsp;a&nbsp;living&nbsp;document;&nbsp;please&nbsp;be&nbsp;sure<br>
you&nbsp;are&nbsp;up-to-date&nbsp;with&nbsp;the&nbsp;latest&nbsp;version&nbsp;before&nbsp;mirroring.<br>
<br>
&nbsp;&nbsp;The&nbsp;Bugzilla&nbsp;Database&nbsp;Schema&nbsp;is&nbsp;designed&nbsp;to&nbsp;provide&nbsp;vital&nbsp;information<br>
regarding&nbsp;the&nbsp;structure&nbsp;of&nbsp;the&nbsp;MySQL&nbsp;database.&nbsp;&nbsp;Where&nbsp;appropriate,&nbsp;this<br>
document&nbsp;will&nbsp;refer&nbsp;to&nbsp;URLs&nbsp;rather&nbsp;than&nbsp;including&nbsp;documents&nbsp;in&nbsp;their&nbsp;entirety<br>
to&nbsp;ensure&nbsp;completeness&nbsp;even&nbsp;should&nbsp;this&nbsp;paper&nbsp;become&nbsp;out&nbsp;of&nbsp;date.<br>
<br>
&nbsp;&nbsp;This&nbsp;document&nbsp;is&nbsp;not&nbsp;maintained&nbsp;by&nbsp;Netscape&nbsp;or&nbsp;Netscape&nbsp;employees,&nbsp;so&nbsp;please<br>
do&nbsp;not&nbsp;contact&nbsp;them&nbsp;regarding&nbsp;errors&nbsp;or&nbsp;omissions&nbsp;contained&nbsp;herein.&nbsp;Please<br>
direct&nbsp;all&nbsp;questions,&nbsp;comments,&nbsp;updates,&nbsp;flames,&nbsp;etc.&nbsp;to&nbsp;Matthew&nbsp;P.&nbsp;Barnson<br>
mbarnson@excitehome.net)&nbsp;(barnboy&nbsp;or&nbsp;barnhome&nbsp;on&nbsp;irc.mozilla.org&nbsp;in<br>
#mozwebtools).<br>
<br>
&nbsp;&nbsp;I'm&nbsp;sure&nbsp;I've&nbsp;made&nbsp;some&nbsp;glaring&nbsp;errors&nbsp;or&nbsp;omissions&nbsp;in&nbsp;this&nbsp;paper&nbsp;--&nbsp;please<br>
email&nbsp;me&nbsp;corrections&nbsp;or&nbsp;post&nbsp;corrections&nbsp;to&nbsp;the<br>
netscape.public.mozilla.webtools&nbsp;newsgroup.<br>
<br>
<br>
<br>
===<br>
INTRODUCTION<br>
===<br>
<br>
<br>
<br>
&nbsp;&nbsp;So,&nbsp;here&nbsp;you&nbsp;are&nbsp;with&nbsp;your&nbsp;brand-new&nbsp;installation&nbsp;of&nbsp;Bugzilla.&nbsp;&nbsp;You've&nbsp;got<br>
MySQL&nbsp;set&nbsp;up,&nbsp;Apache&nbsp;working&nbsp;right,&nbsp;Perl&nbsp;DBI&nbsp;and&nbsp;DBD&nbsp;talking&nbsp;to&nbsp;the&nbsp;database<br>
flawlessly.&nbsp;&nbsp;Maybe&nbsp;you've&nbsp;even&nbsp;entered&nbsp;a&nbsp;few&nbsp;test&nbsp;bugs&nbsp;to&nbsp;make&nbsp;sure&nbsp;email's<br>
working;&nbsp;people&nbsp;seem&nbsp;to&nbsp;be&nbsp;notified&nbsp;of&nbsp;new&nbsp;bugs&nbsp;and&nbsp;changes,&nbsp;and&nbsp;you&nbsp;can<br>
enter&nbsp;and&nbsp;edit&nbsp;bugs&nbsp;to&nbsp;your&nbsp;heart's&nbsp;content.&nbsp;&nbsp;Perhaps&nbsp;you've&nbsp;gone&nbsp;through&nbsp;the<br>
trouble&nbsp;of&nbsp;setting&nbsp;up&nbsp;a&nbsp;gateway&nbsp;for&nbsp;people&nbsp;to&nbsp;submit&nbsp;bugs&nbsp;to&nbsp;your&nbsp;database&nbsp;via<br>
email,&nbsp;have&nbsp;had&nbsp;a&nbsp;few&nbsp;people&nbsp;test&nbsp;it,&nbsp;and&nbsp;received&nbsp;rave&nbsp;reviews&nbsp;from&nbsp;your&nbsp;beta<br>
testers.<br>
<br>
&nbsp;&nbsp;What's&nbsp;the&nbsp;next&nbsp;thing&nbsp;you&nbsp;do?&nbsp;&nbsp;Outline&nbsp;a&nbsp;training&nbsp;strategy&nbsp;for&nbsp;your<br>
development&nbsp;team,&nbsp;of&nbsp;course,&nbsp;and&nbsp;bring&nbsp;them&nbsp;up&nbsp;to&nbsp;speed&nbsp;on&nbsp;the&nbsp;new&nbsp;tool&nbsp;you've<br>
labored&nbsp;over&nbsp;for&nbsp;hours.<br>
<br>
&nbsp;&nbsp;Your&nbsp;first&nbsp;training&nbsp;session&nbsp;starts&nbsp;off&nbsp;very&nbsp;well!&nbsp;&nbsp;You&nbsp;have&nbsp;a&nbsp;captive<br>
audience&nbsp;which&nbsp;seems&nbsp;enraptured&nbsp;by&nbsp;the&nbsp;efficiency&nbsp;embodied&nbsp;in&nbsp;this&nbsp;thing&nbsp;called<br>
"Bugzilla".&nbsp;&nbsp;You&nbsp;are&nbsp;caught&nbsp;up&nbsp;describing&nbsp;the&nbsp;nifty&nbsp;features,&nbsp;how&nbsp;people&nbsp;can<br>
save&nbsp;favorite&nbsp;queries&nbsp;in&nbsp;the&nbsp;database,&nbsp;set&nbsp;them&nbsp;up&nbsp;as&nbsp;headers&nbsp;and&nbsp;footers&nbsp;on<br>
their&nbsp;pages,&nbsp;customize&nbsp;their&nbsp;layouts,&nbsp;generate&nbsp;reports,&nbsp;track&nbsp;status&nbsp;with<br>
greater&nbsp;efficiency&nbsp;than&nbsp;ever&nbsp;before,&nbsp;leap&nbsp;tall&nbsp;buildings&nbsp;with&nbsp;a&nbsp;single&nbsp;bound<br>
and&nbsp;rescue&nbsp;Jane&nbsp;from&nbsp;the&nbsp;clutches&nbsp;of&nbsp;Certain&nbsp;Death!<br>
<br>
&nbsp;&nbsp;But&nbsp;Certain&nbsp;Death&nbsp;speaks&nbsp;up&nbsp;--&nbsp;a&nbsp;tiny&nbsp;voice,&nbsp;from&nbsp;the&nbsp;dark&nbsp;corners&nbsp;of&nbsp;the<br>
conference&nbsp;room.&nbsp;&nbsp;"I&nbsp;have&nbsp;a&nbsp;concern,"&nbsp;the&nbsp;voice&nbsp;hisses&nbsp;from&nbsp;the&nbsp;darkness,<br>
"about&nbsp;the&nbsp;use&nbsp;of&nbsp;the&nbsp;word&nbsp;'verified'.<br>
<br>
&nbsp;&nbsp;The&nbsp;room,&nbsp;previously&nbsp;filled&nbsp;with&nbsp;happy&nbsp;chatter,&nbsp;lapses&nbsp;into&nbsp;reverential<br>
silence&nbsp;as&nbsp;Certain&nbsp;Death&nbsp;(better&nbsp;known&nbsp;as&nbsp;the&nbsp;Vice&nbsp;President&nbsp;of&nbsp;Software<br>
Engineering)&nbsp;continues.&nbsp;&nbsp;"You&nbsp;see,&nbsp;for&nbsp;two&nbsp;years&nbsp;we've&nbsp;used&nbsp;the&nbsp;word&nbsp;'verified'<br>
to&nbsp;indicate&nbsp;that&nbsp;a&nbsp;developer&nbsp;or&nbsp;quality&nbsp;assurance&nbsp;engineer&nbsp;has&nbsp;confirmed&nbsp;that,<br>
in&nbsp;fact,&nbsp;a&nbsp;bug&nbsp;is&nbsp;valid.&nbsp;I&nbsp;don't&nbsp;want&nbsp;to&nbsp;lose&nbsp;two&nbsp;years&nbsp;of&nbsp;training&nbsp;to&nbsp;a<br>
new&nbsp;software&nbsp;product.&nbsp;&nbsp;You&nbsp;need&nbsp;to&nbsp;change&nbsp;the&nbsp;bug&nbsp;status&nbsp;of&nbsp;'verified'&nbsp;to<br>
'approved'&nbsp;as&nbsp;soon&nbsp;as&nbsp;possible.&nbsp;To&nbsp;avoid&nbsp;confusion,&nbsp;of&nbsp;course."<br>
<br>
&nbsp;&nbsp;Oh&nbsp;no!&nbsp;&nbsp;Terror&nbsp;strikes&nbsp;your&nbsp;heart,&nbsp;as&nbsp;you&nbsp;find&nbsp;yourself&nbsp;mumbling&nbsp;"yes,&nbsp;yes,&nbsp;I<br>
don't&nbsp;think&nbsp;that&nbsp;would&nbsp;be&nbsp;a&nbsp;problem,"&nbsp;You&nbsp;review&nbsp;the&nbsp;changes&nbsp;with&nbsp;Certain<br>
Death,&nbsp;and&nbsp;continue&nbsp;to&nbsp;jabber&nbsp;on,&nbsp;"no,&nbsp;it's&nbsp;not&nbsp;too&nbsp;big&nbsp;a&nbsp;change.&nbsp;I&nbsp;mean,&nbsp;we<br>
have&nbsp;the&nbsp;source&nbsp;code,&nbsp;right?&nbsp;You&nbsp;know,&nbsp;'Use&nbsp;the&nbsp;Source,&nbsp;Luke'&nbsp;and&nbsp;all&nbsp;that...<br>
no&nbsp;problem,"&nbsp;All&nbsp;the&nbsp;while&nbsp;you&nbsp;quiver&nbsp;inside&nbsp;like&nbsp;a&nbsp;beached&nbsp;jellyfish&nbsp;bubbling,<br>
burbling,&nbsp;and&nbsp;boiling&nbsp;on&nbsp;a&nbsp;hot&nbsp;Jamaican&nbsp;sand&nbsp;dune...<br>
<br>
&nbsp;&nbsp;Thus&nbsp;begins&nbsp;your&nbsp;adventure&nbsp;into&nbsp;the&nbsp;heart&nbsp;of&nbsp;Bugzilla.&nbsp;&nbsp;You've&nbsp;been&nbsp;forced<br>
to&nbsp;learn&nbsp;about&nbsp;non-portable&nbsp;enum()&nbsp;fields,&nbsp;varchar&nbsp;columns,&nbsp;and&nbsp;tinyint<br>
definitions.&nbsp;The&nbsp;Adventure&nbsp;Awaits&nbsp;You!<br>
<br>
<br>
<br>
===<br>
The&nbsp;Basics<br>
===<br>
<br>
&nbsp;&nbsp;If&nbsp;you&nbsp;were&nbsp;like&nbsp;me,&nbsp;at&nbsp;this&nbsp;point&nbsp;you're&nbsp;totally&nbsp;clueless&nbsp;about&nbsp;the<br>
internals&nbsp;of&nbsp;MySQL,&nbsp;and&nbsp;if&nbsp;it&nbsp;weren't&nbsp;for&nbsp;this&nbsp;executive&nbsp;order&nbsp;from&nbsp;the&nbsp;Vice<br>
President&nbsp;you&nbsp;couldn't&nbsp;care&nbsp;less&nbsp;about&nbsp;the&nbsp;difference&nbsp;between&nbsp;a&nbsp;"bigint"&nbsp;and&nbsp;a<br>
"tinyint"&nbsp;entry&nbsp;in&nbsp;MySQL.&nbsp;&nbsp;I'd&nbsp;refer&nbsp;you&nbsp;first&nbsp;to&nbsp;the&nbsp;MySQL&nbsp;documentation,<br>
available&nbsp;at&nbsp;http://www.mysql.com/doc.html,&nbsp;but&nbsp;that's&nbsp;mostly&nbsp;a&nbsp;confusing<br>
morass&nbsp;of&nbsp;high-level&nbsp;database&nbsp;jargon.&nbsp;&nbsp;Here&nbsp;are&nbsp;the&nbsp;basics&nbsp;you&nbsp;need&nbsp;to&nbsp;know<br>
about&nbsp;the&nbsp;database&nbsp;to&nbsp;proceed:<br>
<br>
1.&nbsp;&nbsp;To&nbsp;connect&nbsp;to&nbsp;your&nbsp;database,&nbsp;type&nbsp;"mysql&nbsp;-u&nbsp;root"&nbsp;at&nbsp;the&nbsp;command&nbsp;prompt&nbsp;as<br>
any&nbsp;user.&nbsp;If&nbsp;this&nbsp;works&nbsp;without&nbsp;asking&nbsp;you&nbsp;for&nbsp;a&nbsp;password,&nbsp;SHAME&nbsp;ON&nbsp;YOU!&nbsp;&nbsp;You<br>
should&nbsp;have&nbsp;locked&nbsp;your&nbsp;security&nbsp;down&nbsp;like&nbsp;the&nbsp;README&nbsp;told&nbsp;you&nbsp;to.&nbsp;&nbsp;You&nbsp;can<br>
find&nbsp;details&nbsp;on&nbsp;locking&nbsp;down&nbsp;your&nbsp;database&nbsp;in&nbsp;the&nbsp;Bugzilla&nbsp;FAQ&nbsp;in&nbsp;this<br>
directory&nbsp;(under&nbsp;"Security"),&nbsp;or&nbsp;more&nbsp;robust&nbsp;security&nbsp;generalities&nbsp;in&nbsp;the<br>
MySQL&nbsp;searchable&nbsp;documentation&nbsp;at<br>
http://www.mysql.com/php/manual.php3?section=Privilege_system&nbsp;.<br>
<br>
2.&nbsp;&nbsp;You&nbsp;should&nbsp;now&nbsp;be&nbsp;at&nbsp;a&nbsp;prompt&nbsp;that&nbsp;looks&nbsp;like&nbsp;this:<br>
<br>
mysql&#62;<br>
<br>
At&nbsp;the&nbsp;prompt,&nbsp;if&nbsp;"bugs"&nbsp;is&nbsp;the&nbsp;name&nbsp;of&nbsp;your&nbsp;Bugzilla&nbsp;database,&nbsp;type:<br>
<br>
mysql&#62;&nbsp;use&nbsp;bugs;<br>
<br>
(don't&nbsp;forget&nbsp;the&nbsp;";"&nbsp;at&nbsp;the&nbsp;end&nbsp;of&nbsp;each&nbsp;line,&nbsp;or&nbsp;you'll&nbsp;be&nbsp;kicking&nbsp;yourself<br>
all&nbsp;the&nbsp;way&nbsp;through&nbsp;this&nbsp;documentation)<br>
&nbsp;&nbsp;Young&nbsp;Grasshopper,&nbsp;you&nbsp;are&nbsp;now&nbsp;ready&nbsp;for&nbsp;the&nbsp;unveiling&nbsp;of&nbsp;the&nbsp;Bugzilla<br>
database,&nbsp;in&nbsp;the&nbsp;next&nbsp;section...<br>
<br>
<br>
<br>
===<br>
THE&nbsp;TABLES<br>
===<br>
<br>
&nbsp;&nbsp;Imagine&nbsp;your&nbsp;MySQL&nbsp;database&nbsp;as&nbsp;a&nbsp;series&nbsp;of&nbsp;spreadsheets,&nbsp;and&nbsp;you&nbsp;won't&nbsp;be&nbsp;too<br>
far&nbsp;off.&nbsp;&nbsp;If&nbsp;you&nbsp;use&nbsp;this&nbsp;command:<br>
<br>
mysql&#62;&nbsp;show&nbsp;tables&nbsp;from&nbsp;bugs;<br>
<br>
you'll&nbsp;be&nbsp;able&nbsp;to&nbsp;see&nbsp;all&nbsp;the&nbsp;"spreadsheets"&nbsp;(tables)&nbsp;in&nbsp;your&nbsp;database.&nbsp;&nbsp;Cool,<br>
huh?&nbsp;&nbsp;It's&nbsp;kinda'&nbsp;like&nbsp;a&nbsp;filesystem,&nbsp;only&nbsp;much&nbsp;faster&nbsp;and&nbsp;more&nbsp;robust.&nbsp;&nbsp;Come<br>
on,&nbsp;I'll&nbsp;show&nbsp;you&nbsp;more!<br>
<br>
&nbsp;&nbsp;From&nbsp;the&nbsp;command&nbsp;issued&nbsp;above,&nbsp;you&nbsp;should&nbsp;now&nbsp;have&nbsp;some&nbsp;output&nbsp;that&nbsp;looks<br>
like&nbsp;this:<br>
<br>
+-------------------+<br>
|&nbsp;Tables&nbsp;in&nbsp;bugs&nbsp;&nbsp;&nbsp;&nbsp;|<br>
+-------------------+<br>
|&nbsp;attachments&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;bugs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;bugs_activity&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;cc&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;components&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;dependencies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;fielddefs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;groups&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;keyworddefs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;keywords&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;logincookies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;longdescs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;milestones&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;namedqueries&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;products&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;profiles&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;profiles_activity&nbsp;|<br>
|&nbsp;shadowlog&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;versions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;votes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
|&nbsp;watch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;|<br>
+-------------------+<br>
<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;If&nbsp;it&nbsp;doesn't&nbsp;look&nbsp;quite&nbsp;the&nbsp;same,&nbsp;that&nbsp;probably&nbsp;means&nbsp;it's&nbsp;time&nbsp;to<br>
update&nbsp;this&nbsp;documentation&nbsp;:)<br>
<br>
&nbsp;&nbsp;Here's&nbsp;an&nbsp;overview&nbsp;of&nbsp;what&nbsp;each&nbsp;table&nbsp;does.&nbsp;&nbsp;Most&nbsp;columns&nbsp;in&nbsp;each&nbsp;table&nbsp;have<br>
descriptive&nbsp;names&nbsp;that&nbsp;make&nbsp;it&nbsp;fairly&nbsp;trivial&nbsp;to&nbsp;figure&nbsp;out&nbsp;their&nbsp;jobs.<br>
<br>
attachments:&nbsp;This&nbsp;table&nbsp;stores&nbsp;all&nbsp;attachments&nbsp;to&nbsp;bugs.&nbsp;&nbsp;It&nbsp;tends&nbsp;to&nbsp;be&nbsp;your<br>
largest&nbsp;table,&nbsp;yet&nbsp;also&nbsp;generally&nbsp;has&nbsp;the&nbsp;fewest&nbsp;entries&nbsp;because&nbsp;file<br>
attachments&nbsp;are&nbsp;so&nbsp;(relatively)&nbsp;large.<br>
<br>
bugs:&nbsp;&nbsp;This&nbsp;is&nbsp;the&nbsp;core&nbsp;of&nbsp;your&nbsp;system.&nbsp;&nbsp;The&nbsp;bugs&nbsp;table&nbsp;stores&nbsp;most&nbsp;of&nbsp;the<br>
current&nbsp;information&nbsp;about&nbsp;a&nbsp;bug,&nbsp;with&nbsp;the&nbsp;exception&nbsp;of&nbsp;the&nbsp;info&nbsp;stored&nbsp;in&nbsp;the<br>
other&nbsp;tables.<br>
<br>
bugs_activity:&nbsp;&nbsp;This&nbsp;stores&nbsp;information&nbsp;regarding&nbsp;what&nbsp;changes&nbsp;are&nbsp;made&nbsp;to&nbsp;bugs<br>
when&nbsp;--&nbsp;a&nbsp;history&nbsp;file.<br>
<br>
cc:&nbsp;&nbsp;This&nbsp;tiny&nbsp;table&nbsp;simply&nbsp;stores&nbsp;all&nbsp;the&nbsp;CC&nbsp;information&nbsp;for&nbsp;any&nbsp;bug&nbsp;which&nbsp;has<br>
any&nbsp;entries&nbsp;in&nbsp;the&nbsp;CC&nbsp;field&nbsp;of&nbsp;the&nbsp;bug.&nbsp;&nbsp;Note&nbsp;that,&nbsp;like&nbsp;most&nbsp;other&nbsp;tables&nbsp;in<br>
Bugzilla,&nbsp;it&nbsp;does&nbsp;not&nbsp;refer&nbsp;to&nbsp;users&nbsp;by&nbsp;their&nbsp;user&nbsp;names,&nbsp;but&nbsp;by&nbsp;their&nbsp;unique<br>
userid,&nbsp;stored&nbsp;as&nbsp;a&nbsp;primary&nbsp;key&nbsp;in&nbsp;the&nbsp;profiles&nbsp;table.<br>
<br>
components:&nbsp;This&nbsp;stores&nbsp;the&nbsp;programs&nbsp;and&nbsp;components&nbsp;(or&nbsp;products&nbsp;and<br>
components,&nbsp;in&nbsp;newer&nbsp;Bugzilla&nbsp;parlance)&nbsp;for&nbsp;Bugzilla.&nbsp;&nbsp;Curiously,&nbsp;the&nbsp;"program"<br>
(product)&nbsp;field&nbsp;is&nbsp;the&nbsp;full&nbsp;name&nbsp;of&nbsp;the&nbsp;product,&nbsp;rather&nbsp;than&nbsp;some&nbsp;other&nbsp;unique<br>
identifier,&nbsp;like&nbsp;bug_id&nbsp;and&nbsp;user_id&nbsp;are&nbsp;elsewhere&nbsp;in&nbsp;the&nbsp;database.<br>
<br>
dependencies:&nbsp;Stores&nbsp;data&nbsp;about&nbsp;those&nbsp;cool&nbsp;dependency&nbsp;trees.<br>
<br>
fielddefs:&nbsp;&nbsp;A&nbsp;nifty&nbsp;table&nbsp;that&nbsp;defines&nbsp;other&nbsp;tables.&nbsp;&nbsp;For&nbsp;instance,&nbsp;when&nbsp;you<br>
submit&nbsp;a&nbsp;form&nbsp;that&nbsp;changes&nbsp;the&nbsp;value&nbsp;of&nbsp;"AssignedTo"&nbsp;this&nbsp;table&nbsp;allows<br>
translation&nbsp;to&nbsp;the&nbsp;actual&nbsp;field&nbsp;name&nbsp;"assigned_to"&nbsp;for&nbsp;entry&nbsp;into&nbsp;MySQL.<br>
<br>
groups:&nbsp;&nbsp;defines&nbsp;bitmasks&nbsp;for&nbsp;groups.&nbsp;&nbsp;A&nbsp;bitmask&nbsp;is&nbsp;a&nbsp;number&nbsp;that&nbsp;can&nbsp;uniquely<br>
identify&nbsp;group&nbsp;memberships.&nbsp;&nbsp;For&nbsp;instance,&nbsp;say&nbsp;the&nbsp;group&nbsp;that&nbsp;is&nbsp;allowed&nbsp;to<br>
tweak&nbsp;parameters&nbsp;is&nbsp;assigned&nbsp;a&nbsp;value&nbsp;of&nbsp;"1",&nbsp;the&nbsp;group&nbsp;that&nbsp;is&nbsp;allowed&nbsp;to&nbsp;edit<br>
users&nbsp;is&nbsp;assigned&nbsp;a&nbsp;"2",&nbsp;and&nbsp;the&nbsp;group&nbsp;that&nbsp;is&nbsp;allowed&nbsp;to&nbsp;create&nbsp;new&nbsp;groups&nbsp;is<br>
assigned&nbsp;the&nbsp;bitmask&nbsp;of&nbsp;"4".&nbsp;&nbsp;By&nbsp;uniquely&nbsp;combining&nbsp;the&nbsp;group&nbsp;bitmasks&nbsp;(much<br>
like&nbsp;the&nbsp;chmod&nbsp;command&nbsp;in&nbsp;UNIX,)&nbsp;you&nbsp;can&nbsp;identify&nbsp;a&nbsp;user&nbsp;is&nbsp;allowed&nbsp;to&nbsp;tweak<br>
parameters&nbsp;and&nbsp;create&nbsp;groups,&nbsp;but&nbsp;not&nbsp;edit&nbsp;users,&nbsp;by&nbsp;giving&nbsp;him&nbsp;a&nbsp;bitmask&nbsp;of<br>
"5",&nbsp;or&nbsp;a&nbsp;user&nbsp;allowed&nbsp;to&nbsp;edit&nbsp;users&nbsp;and&nbsp;create&nbsp;groups,&nbsp;but&nbsp;not&nbsp;tweak<br>
parameters,&nbsp;by&nbsp;giving&nbsp;him&nbsp;a&nbsp;bitmask&nbsp;of&nbsp;"6"&nbsp;Simple,&nbsp;huh?<br>
&nbsp;&nbsp;If&nbsp;this&nbsp;makes&nbsp;no&nbsp;sense&nbsp;to&nbsp;you,&nbsp;try&nbsp;this&nbsp;at&nbsp;the&nbsp;mysql&nbsp;prompt:<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;groups;<br>
&nbsp;&nbsp;You'll&nbsp;see&nbsp;the&nbsp;list,&nbsp;it&nbsp;makes&nbsp;much&nbsp;more&nbsp;sense&nbsp;that&nbsp;way.<br>
<br>
keyworddefs:&nbsp;&nbsp;Definitions&nbsp;of&nbsp;keywords&nbsp;to&nbsp;be&nbsp;used<br>
<br>
keywords:&nbsp;Unlike&nbsp;what&nbsp;you'd&nbsp;think,&nbsp;this&nbsp;table&nbsp;holds&nbsp;which&nbsp;keywords&nbsp;are<br>
associated&nbsp;with&nbsp;which&nbsp;bug&nbsp;id's.<br>
<br>
logincookies:&nbsp;This&nbsp;stores&nbsp;every&nbsp;login&nbsp;cookie&nbsp;ever&nbsp;assigned&nbsp;to&nbsp;you&nbsp;for&nbsp;every<br>
machine&nbsp;you've&nbsp;ever&nbsp;logged&nbsp;into&nbsp;Bugzilla&nbsp;from.&nbsp;&nbsp;Curiously,&nbsp;it&nbsp;never&nbsp;does&nbsp;any<br>
housecleaning&nbsp;--&nbsp;I&nbsp;see&nbsp;cookies&nbsp;in&nbsp;this&nbsp;file&nbsp;I've&nbsp;not&nbsp;used&nbsp;for&nbsp;months.&nbsp;&nbsp;However,<br>
since&nbsp;Bugzilla&nbsp;never&nbsp;expires&nbsp;your&nbsp;cookie&nbsp;(for&nbsp;convenience'&nbsp;sake),&nbsp;it&nbsp;makes<br>
sense.<br>
<br>
longdescs:&nbsp;&nbsp;The&nbsp;meat&nbsp;of&nbsp;bugzilla&nbsp;--&nbsp;here&nbsp;is&nbsp;where&nbsp;all&nbsp;user&nbsp;comments&nbsp;are&nbsp;stored!<br>
You've&nbsp;only&nbsp;got&nbsp;2^24&nbsp;bytes&nbsp;per&nbsp;comment&nbsp;(it's&nbsp;a&nbsp;mediumtext&nbsp;field),&nbsp;so&nbsp;speak<br>
sparingly&nbsp;--&nbsp;that's&nbsp;only&nbsp;the&nbsp;amount&nbsp;of&nbsp;space&nbsp;the&nbsp;Old&nbsp;Testament&nbsp;from&nbsp;the&nbsp;Bible<br>
would&nbsp;take&nbsp;(uncompressed,&nbsp;16&nbsp;megabytes).&nbsp;&nbsp;Each&nbsp;comment&nbsp;is&nbsp;keyed&nbsp;to&nbsp;the<br>
bug_id&nbsp;to&nbsp;which&nbsp;it's&nbsp;attached,&nbsp;so&nbsp;the&nbsp;order&nbsp;is&nbsp;necessarily&nbsp;chronological,&nbsp;for<br>
comments&nbsp;are&nbsp;played&nbsp;back&nbsp;in&nbsp;the&nbsp;order&nbsp;in&nbsp;which&nbsp;they&nbsp;are&nbsp;received.<br>
<br>
milestones:&nbsp;&nbsp;Interesting&nbsp;that&nbsp;milestones&nbsp;are&nbsp;associated&nbsp;with&nbsp;a&nbsp;specific&nbsp;product<br>
in&nbsp;this&nbsp;table,&nbsp;but&nbsp;Bugzilla&nbsp;does&nbsp;not&nbsp;yet&nbsp;support&nbsp;differing&nbsp;milestones&nbsp;by<br>
product&nbsp;through&nbsp;the&nbsp;standard&nbsp;configuration&nbsp;interfaces.<br>
<br>
namedqueries:&nbsp;&nbsp;This&nbsp;is&nbsp;where&nbsp;everybody&nbsp;stores&nbsp;their&nbsp;"custom&nbsp;queries".&nbsp;&nbsp;Very<br>
cool&nbsp;feature;&nbsp;it&nbsp;beats&nbsp;the&nbsp;tar&nbsp;out&nbsp;of&nbsp;having&nbsp;to&nbsp;bookmark&nbsp;each&nbsp;cool&nbsp;query&nbsp;you<br>
construct.<br>
<br>
products:&nbsp;&nbsp;What&nbsp;products&nbsp;you&nbsp;have,&nbsp;whether&nbsp;new&nbsp;bug&nbsp;entries&nbsp;are&nbsp;allowed&nbsp;for&nbsp;the<br>
product,&nbsp;what&nbsp;milestone&nbsp;you're&nbsp;working&nbsp;toward&nbsp;on&nbsp;that&nbsp;product,&nbsp;votes,&nbsp;etc.&nbsp;&nbsp;It<br>
will&nbsp;be&nbsp;nice&nbsp;when&nbsp;the&nbsp;components&nbsp;table&nbsp;supports&nbsp;these&nbsp;same&nbsp;features,&nbsp;so&nbsp;you<br>
could&nbsp;close&nbsp;a&nbsp;particular&nbsp;component&nbsp;for&nbsp;bug&nbsp;entry&nbsp;without&nbsp;having&nbsp;to&nbsp;close&nbsp;an<br>
entire&nbsp;product...<br>
<br>
profiles:&nbsp;&nbsp;Ahh,&nbsp;so&nbsp;you&nbsp;were&nbsp;wondering&nbsp;where&nbsp;your&nbsp;precious&nbsp;user&nbsp;information&nbsp;was<br>
stored?&nbsp;&nbsp;Here&nbsp;it&nbsp;is!&nbsp;&nbsp;With&nbsp;the&nbsp;passwords&nbsp;in&nbsp;plain&nbsp;text&nbsp;for&nbsp;all&nbsp;to&nbsp;see!&nbsp;(but<br>
sshh...&nbsp;don't&nbsp;tell&nbsp;your&nbsp;users!)<br>
<br>
profiles_activity:&nbsp;&nbsp;Need&nbsp;to&nbsp;know&nbsp;who&nbsp;did&nbsp;what&nbsp;when&nbsp;to&nbsp;who's&nbsp;profile?&nbsp;&nbsp;This'll<br>
tell&nbsp;you,&nbsp;it's&nbsp;a&nbsp;pretty&nbsp;complete&nbsp;history.<br>
<br>
shadowlog:&nbsp;&nbsp;I&nbsp;could&nbsp;be&nbsp;mistaken&nbsp;here,&nbsp;but&nbsp;I&nbsp;believe&nbsp;this&nbsp;table&nbsp;tells&nbsp;you&nbsp;when<br>
your&nbsp;shadow&nbsp;database&nbsp;is&nbsp;updated&nbsp;and&nbsp;what&nbsp;commands&nbsp;were&nbsp;used&nbsp;to&nbsp;update&nbsp;it.&nbsp;&nbsp;We<br>
don't&nbsp;use&nbsp;a&nbsp;shadow&nbsp;database&nbsp;at&nbsp;our&nbsp;site&nbsp;yet,&nbsp;so&nbsp;it's&nbsp;pretty&nbsp;empty&nbsp;for&nbsp;us.<br>
<br>
versions:&nbsp;&nbsp;Version&nbsp;information&nbsp;for&nbsp;every&nbsp;product<br>
<br>
votes:&nbsp;&nbsp;Who&nbsp;voted&nbsp;for&nbsp;what&nbsp;when<br>
<br>
watch:&nbsp;&nbsp;Who&nbsp;(according&nbsp;to&nbsp;userid)&nbsp;is&nbsp;watching&nbsp;who's&nbsp;bugs&nbsp;(according&nbsp;to&nbsp;their<br>
userid).<br>
<br>
<br>
===<br>
THE&nbsp;DETAILS<br>
===<br>
<br>
&nbsp;&nbsp;Ahh,&nbsp;so&nbsp;you're&nbsp;wondering&nbsp;just&nbsp;what&nbsp;to&nbsp;do&nbsp;with&nbsp;the&nbsp;information&nbsp;above?&nbsp;&nbsp;At&nbsp;the<br>
mysql&nbsp;prompt,&nbsp;you&nbsp;can&nbsp;view&nbsp;any&nbsp;information&nbsp;about&nbsp;the&nbsp;columns&nbsp;in&nbsp;a&nbsp;table&nbsp;with<br>
this&nbsp;command&nbsp;(where&nbsp;"table"&nbsp;is&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;table&nbsp;you&nbsp;wish&nbsp;to&nbsp;view):<br>
<br>
mysql&#62;&nbsp;show&nbsp;columns&nbsp;from&nbsp;table;<br>
<br>
&nbsp;&nbsp;You&nbsp;can&nbsp;also&nbsp;view&nbsp;all&nbsp;the&nbsp;data&nbsp;in&nbsp;a&nbsp;table&nbsp;with&nbsp;this&nbsp;command:<br>
<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;table;<br>
<br>
&nbsp;&nbsp;--&nbsp;note:&nbsp;this&nbsp;is&nbsp;a&nbsp;very&nbsp;bad&nbsp;idea&nbsp;to&nbsp;do&nbsp;on,&nbsp;for&nbsp;instance,&nbsp;the&nbsp;"bugs"&nbsp;table&nbsp;if<br>
you&nbsp;have&nbsp;50,000&nbsp;bugs.&nbsp;&nbsp;You'll&nbsp;be&nbsp;sitting&nbsp;there&nbsp;a&nbsp;while&nbsp;until&nbsp;you&nbsp;ctrl-c&nbsp;or<br>
50,000&nbsp;bugs&nbsp;play&nbsp;across&nbsp;your&nbsp;screen.<br>
<br>
&nbsp;&nbsp;You&nbsp;can&nbsp;limit&nbsp;the&nbsp;display&nbsp;from&nbsp;above&nbsp;a&nbsp;little&nbsp;with&nbsp;the&nbsp;command,&nbsp;where<br>
"column"&nbsp;is&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;column&nbsp;for&nbsp;which&nbsp;you&nbsp;wish&nbsp;to&nbsp;restrict&nbsp;information:<br>
<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;table&nbsp;where&nbsp;(column&nbsp;=&nbsp;"some&nbsp;info");<br>
<br>
&nbsp;&nbsp;--&nbsp;or&nbsp;the&nbsp;reverse&nbsp;of&nbsp;this<br>
<br>
mysql&#62;&nbsp;select&nbsp;*&nbsp;from&nbsp;table&nbsp;where&nbsp;(column&nbsp;!=&nbsp;"some&nbsp;info");<br>
<br>
&nbsp;&nbsp;Let's&nbsp;take&nbsp;our&nbsp;example&nbsp;from&nbsp;the&nbsp;introduction,&nbsp;and&nbsp;assume&nbsp;you&nbsp;need&nbsp;to&nbsp;change<br>
the&nbsp;word&nbsp;"verified"&nbsp;to&nbsp;"approved"&nbsp;in&nbsp;the&nbsp;resolution&nbsp;field.&nbsp;&nbsp;We&nbsp;know&nbsp;from&nbsp;the<br>
above&nbsp;information&nbsp;that&nbsp;the&nbsp;resolution&nbsp;is&nbsp;likely&nbsp;to&nbsp;be&nbsp;stored&nbsp;in&nbsp;the&nbsp;"bugs"<br>
table.&nbsp;Note&nbsp;we'll&nbsp;need&nbsp;to&nbsp;change&nbsp;a&nbsp;little&nbsp;perl&nbsp;code&nbsp;as&nbsp;well&nbsp;as&nbsp;this&nbsp;database<br>
change,&nbsp;but&nbsp;I&nbsp;won't&nbsp;plunge&nbsp;into&nbsp;that&nbsp;in&nbsp;this&nbsp;document.&nbsp;Let's&nbsp;verify&nbsp;the<br>
information&nbsp;is&nbsp;stored&nbsp;in&nbsp;the&nbsp;"bugs"&nbsp;table:<br>
<br>
mysql&#62;&nbsp;show&nbsp;columns&nbsp;from&nbsp;bugs<br>
<br>
&nbsp;&nbsp;(exceedingly&nbsp;long&nbsp;output&nbsp;truncated&nbsp;here)<br>
|&nbsp;bug_status|&nbsp;enum('UNCONFIRMED','NEW','ASSIGNED','REOPENED','RESOLVED','VERIFIED','CLOSED')||MUL&nbsp;|&nbsp;UNCONFIRMED||<br>
<br>
&nbsp;&nbsp;Sorry&nbsp;about&nbsp;that&nbsp;long&nbsp;line.&nbsp;&nbsp;We&nbsp;see&nbsp;from&nbsp;this&nbsp;that&nbsp;the&nbsp;"bug&nbsp;status"&nbsp;column&nbsp;is<br>
an&nbsp;"enum&nbsp;field",&nbsp;which&nbsp;is&nbsp;a&nbsp;MySQL&nbsp;peculiarity&nbsp;where&nbsp;a&nbsp;string&nbsp;type&nbsp;field&nbsp;can<br>
only&nbsp;have&nbsp;certain&nbsp;types&nbsp;of&nbsp;entries.&nbsp;&nbsp;While&nbsp;I&nbsp;think&nbsp;this&nbsp;is&nbsp;very&nbsp;cool,&nbsp;it's&nbsp;not<br>
standard&nbsp;SQL.&nbsp;&nbsp;Anyway,&nbsp;we&nbsp;need&nbsp;to&nbsp;add&nbsp;the&nbsp;possible&nbsp;enum&nbsp;field&nbsp;entry<br>
'APPROVED'&nbsp;by&nbsp;altering&nbsp;the&nbsp;"bugs"&nbsp;table.<br>
<br>
mysql&#62;&nbsp;ALTER&nbsp;table&nbsp;bugs&nbsp;CHANGE&nbsp;bug_status&nbsp;bug_status<br>
&nbsp;&nbsp;&nbsp;&nbsp;-&#62;&nbsp;enum("UNCONFIRMED",&nbsp;"NEW",&nbsp;"ASSIGNED",&nbsp;"REOPENED",&nbsp;"RESOLVED",<br>
&nbsp;&nbsp;&nbsp;&nbsp;-&#62;&nbsp;"VERIFIED",&nbsp;"APPROVED",&nbsp;"CLOSED")&nbsp;not&nbsp;null;<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;(note&nbsp;we&nbsp;can&nbsp;take&nbsp;three&nbsp;lines&nbsp;or&nbsp;more&nbsp;--&nbsp;whatever&nbsp;you&nbsp;put&nbsp;in&nbsp;before&nbsp;the<br>
semicolon&nbsp;is&nbsp;evaluated&nbsp;as&nbsp;a&nbsp;single&nbsp;expression)<br>
<br>
Now&nbsp;if&nbsp;you&nbsp;do&nbsp;this:<br>
<br>
mysql&#62;&nbsp;show&nbsp;columns&nbsp;from&nbsp;bugs;<br>
<br>
&nbsp;&nbsp;you'll&nbsp;see&nbsp;that&nbsp;the&nbsp;bug_status&nbsp;field&nbsp;has&nbsp;an&nbsp;extra&nbsp;"APPROVED"&nbsp;enum&nbsp;that's<br>
available!&nbsp;&nbsp;Cool&nbsp;thing,&nbsp;too,&nbsp;is&nbsp;that&nbsp;this&nbsp;is&nbsp;reflected&nbsp;on&nbsp;your&nbsp;query&nbsp;page&nbsp;as<br>
well&nbsp;--&nbsp;you&nbsp;can&nbsp;query&nbsp;by&nbsp;the&nbsp;new&nbsp;status.&nbsp;&nbsp;But&nbsp;how's&nbsp;it&nbsp;fit&nbsp;into&nbsp;the&nbsp;existing<br>
scheme&nbsp;of&nbsp;things?<br>
&nbsp;&nbsp;Looks&nbsp;like&nbsp;you&nbsp;need&nbsp;to&nbsp;go&nbsp;back&nbsp;and&nbsp;look&nbsp;for&nbsp;instances&nbsp;of&nbsp;the&nbsp;word&nbsp;"verified"<br>
in&nbsp;the&nbsp;perl&nbsp;code&nbsp;for&nbsp;Bugzilla&nbsp;--&nbsp;wherever&nbsp;you&nbsp;find&nbsp;"verified",&nbsp;change&nbsp;it&nbsp;to<br>
"approved"&nbsp;and&nbsp;you're&nbsp;in&nbsp;business&nbsp;(make&nbsp;sure&nbsp;that's&nbsp;a&nbsp;case-insensitive&nbsp;search).<br>
Although&nbsp;you&nbsp;can&nbsp;query&nbsp;by&nbsp;the&nbsp;enum&nbsp;field,&nbsp;you&nbsp;can't&nbsp;give&nbsp;something&nbsp;a&nbsp;status<br>
of&nbsp;"APPROVED"&nbsp;until&nbsp;you&nbsp;make&nbsp;the&nbsp;perl&nbsp;changes.&nbsp;&nbsp;&nbsp;Note&nbsp;that&nbsp;this&nbsp;change&nbsp;I<br>
mentioned&nbsp;can&nbsp;also&nbsp;be&nbsp;done&nbsp;by&nbsp;editing&nbsp;checksetup.pl,&nbsp;which&nbsp;automates&nbsp;a&nbsp;lot&nbsp;of<br>
this.&nbsp;&nbsp;But&nbsp;you&nbsp;need&nbsp;to&nbsp;know&nbsp;this&nbsp;stuff&nbsp;anyway,&nbsp;right?<br>
<br>
&nbsp;&nbsp;I&nbsp;hope&nbsp;this&nbsp;database&nbsp;tutorial&nbsp;has&nbsp;been&nbsp;useful&nbsp;for&nbsp;you.&nbsp;&nbsp;If&nbsp;you&nbsp;have&nbsp;comments<br>
to&nbsp;add,&nbsp;questions,&nbsp;concerns,&nbsp;etc.&nbsp;please&nbsp;direct&nbsp;them&nbsp;to<br>
mbarnson@excitehome.net.&nbsp;&nbsp;Please&nbsp;direct&nbsp;flames&nbsp;to&nbsp;/dev/null&nbsp;:)&nbsp;&nbsp;Have&nbsp;a&nbsp;nice<br>
day!<br>
<br>
<br>
<br>
===<br>
LINKS<br>
===<br>
<br>
Great&nbsp;MySQL&nbsp;tutorial&nbsp;site:<br>
http://www.devshed.com/Server_Side/MySQL/<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
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> No liability for the contents of this document can be accepted.
Use the concepts, examples, and other content at your own risk.
As this is a new edition of this document, there may be errors
and inaccuracies that may damage your system. Use of this document
may cause your girlfriend to leave you, your cats to pee on your
furniture and clothing, your computer to cease functioning, your
boss to fire you, and global thermonuclear war. Proceed with caution.
</P
><P
> All copyrights are held by their respective owners, unless specifically
noted otherwise. Use of a term in this document should not be regarded
as affecting the validity of any trademark or service mark.
In particular, I like to put down Microsoft(tm). Live with it.
</P
><P
> Naming of particular products or brands should not be seen as endorsements,
with the exception of the term "GNU/Linux".
Use GNU/Linux. Love it. Bathe with it. It is life and happiness.
I endorse it wholeheartedly and encourage you to do the same.
</P
><P
> You are strongly recommended to make a backup of your system before
installing Bugzilla and at regular intervals thereafter. Heaven knows
it's saved my bacon time after time; if you implement any suggestion in
this Guide, implement this one!
</P
><P
> Bugzilla has not undergone a complete security review.
Security holes probably exist in the code.
Great care should be taken both in the installation and usage of this software.
Carefully consider the implications of installing other network services with Bugzilla.
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>1. <A
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>APPLICABILITY AND DEFINITIONS</A
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><DT
>2. <A
HREF="gfdl_2.html"
>VERBATIM COPYING</A
></DT
><DT
>3. <A
HREF="gfdl_3.html"
>COPYING IN QUANTITY</A
></DT
><DT
>4. <A
HREF="gfdl_4.html"
>MODIFICATIONS</A
></DT
><DT
>5. <A
HREF="gfdl_5.html"
>COMBINING DOCUMENTS</A
></DT
><DT
>6. <A
HREF="gfdl_6.html"
>COLLECTIONS OF DOCUMENTS</A
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>7. <A
HREF="gfdl_7.html"
>AGGREGATION WITH INDEPENDENT WORKS</A
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><DT
>8. <A
HREF="gfdl_8.html"
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>9. <A
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>TERMINATION</A
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>10. <A
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>FUTURE REVISIONS OF THIS LICENSE</A
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><P
>Version 1.1, March 2000</P
><A
NAME="AEN1609"
></A
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>Copyright (C) 2000 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies
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>The purpose of this License is to make a manual, textbook,
or other written document "free" in the sense of freedom: to
assure everyone the effective freedom to copy and redistribute it,
with or without modifying it, either commercially or
noncommercially. Secondarily, this License preserves for the
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being considered responsible for modifications made by
others.</P
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>This License is a kind of "copyleft", which means that
derivative works of the document must themselves be free in the
same sense. It complements the GNU General Public License, which
is a copyleft license designed for free software.</P
><P
>We have designed this License in order to use it for manuals
for free software, because free software needs free documentation:
a free program should come with manuals providing the same
freedoms that the software does. But this License is not limited
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>A "Secondary Section" is a named appendix or a front-matter
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nothing that could fall directly within that overall subject.
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The relationship could be a matter of historical connection with
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philosophical, ethical or political position regarding
them.</P
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>The "Invariant Sections" are certain Secondary Sections
whose titles are designated, as being those of Invariant Sections,
in the notice that says that the Document is released under this
License.</P
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notice that says that the Document is released under this
License.</P
><P
>A "Transparent" copy of the Document means a
machine-readable copy, represented in a format whose specification
is available to the general public, whose contents can be viewed
and edited directly and straightforwardly with generic text
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or (for drawings) some widely available drawing editor, and that
is suitable for input to text formatters or for automatic
translation to a variety of formats suitable for input to text
formatters. A copy made in an otherwise Transparent file format
whose markup has been designed to thwart or discourage subsequent
modification by readers is not Transparent. A copy that is not
"Transparent" is called "Opaque".</P
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>Examples of suitable formats for Transparent copies include
plain ASCII without markup, Texinfo input format, LaTeX input
format, SGML or XML using a publicly available DTD, and
standard-conforming simple HTML designed for human modification.
Opaque formats include PostScript, PDF, proprietary formats that
can be read and edited only by proprietary word processors, SGML
or XML for which the DTD and/or processing tools are not generally
available, and the machine-generated HTML produced by some word
processors for output purposes only.</P
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>The "Title Page" means, for a printed book, the title page
itself, plus such following pages as are needed to hold, legibly,
the material this License requires to appear in the title page.
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>3. COPYING IN QUANTITY</A
></H1
><P
>If you publish printed copies of the Document numbering more
than 100, and the Document's license notice requires Cover Texts,
you must enclose the copies in covers that carry, clearly and
legibly, all these Cover Texts: Front-Cover Texts on the front
cover, and Back-Cover Texts on the back cover. Both covers must
also clearly and legibly identify you as the publisher of these
copies. The front cover must present the full title with all
words of the title equally prominent and visible. You may add
other material on the covers in addition. Copying with changes
limited to the covers, as long as they preserve the title of the
Document and satisfy these conditions, can be treated as verbatim
copying in other respects.</P
><P
>If the required texts for either cover are too voluminous to
fit legibly, you should put the first ones listed (as many as fit
reasonably) on the actual cover, and continue the rest onto
adjacent pages.</P
><P
>If you publish or distribute Opaque copies of the Document
numbering more than 100, you must either include a
machine-readable Transparent copy along with each Opaque copy, or
state in or with each Opaque copy a publicly-accessible
computer-network location containing a complete Transparent copy
of the Document, free of added material, which the general
network-using public has access to download anonymously at no
charge using public-standard network protocols. If you use the
latter option, you must take reasonably prudent steps, when you
begin distribution of Opaque copies in quantity, to ensure that
this Transparent copy will remain thus accessible at the stated
location until at least one year after the last time you
distribute an Opaque copy (directly or through your agents or
retailers) of that edition to the public.</P
><P
>It is requested, but not required, that you contact the
authors of the Document well before redistributing any large
number of copies, to give them a chance to provide you with an
updated version of the Document.</P
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><P
>You may copy and distribute a Modified Version of the
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that you release the Modified Version under precisely this
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><P
>Use in the Title Page
(and on the covers, if any) a title distinct from that of the
Document, and from those of previous versions (which should, if
there were any, be listed in the History section of the
Document). You may use the same title as a previous version if
the original publisher of that version gives permission.</P
></LI
><LI
><P
>List on the Title Page,
as authors, one or more persons or entities responsible for
authorship of the modifications in the Modified Version,
together with at least five of the principal authors of the
Document (all of its principal authors, if it has less than
five).</P
></LI
><LI
><P
>State on the Title page
the name of the publisher of the Modified Version, as the
publisher.</P
></LI
><LI
><P
>Preserve all the
copyright notices of the Document.</P
></LI
><LI
><P
>Add an appropriate
copyright notice for your modifications adjacent to the other
copyright notices.</P
></LI
><LI
><P
>Include, immediately
after the copyright notices, a license notice giving the public
permission to use the Modified Version under the terms of this
License, in the form shown in the Addendum below.</P
></LI
><LI
><P
>Preserve in that license
notice the full lists of Invariant Sections and required Cover
Texts given in the Document's license notice.</P
></LI
><LI
><P
>Include an unaltered
copy of this License.</P
></LI
><LI
><P
>Preserve the section
entitled "History", and its title, and add to it an item stating
at least the title, year, new authors, and publisher of the
Modified Version as given on the Title Page. If there is no
section entitled "History" in the Document, create one stating
the title, year, authors, and publisher of the Document as given
on its Title Page, then add an item describing the Modified
Version as stated in the previous sentence.</P
></LI
><LI
><P
>Preserve the network
location, if any, given in the Document for public access to a
Transparent copy of the Document, and likewise the network
locations given in the Document for previous versions it was
based on. These may be placed in the "History" section. You
may omit a network location for a work that was published at
least four years before the Document itself, or if the original
publisher of the version it refers to gives permission.</P
></LI
><LI
><P
>In any section entitled
"Acknowledgements" or "Dedications", preserve the section's
title, and preserve in the section all the substance and tone of
each of the contributor acknowledgements and/or dedications
given therein.</P
></LI
><LI
><P
>Preserve all the
Invariant Sections of the Document, unaltered in their text and
in their titles. Section numbers or the equivalent are not
considered part of the section titles.</P
></LI
><LI
><P
>Delete any section
entitled "Endorsements". Such a section may not be included in
the Modified Version.</P
></LI
><LI
><P
>Do not retitle any
existing section as "Endorsements" or to conflict in title with
any Invariant Section.</P
></LI
></OL
><P
>If the Modified Version includes new front-matter sections
or appendices that qualify as Secondary Sections and contain no
material copied from the Document, you may at your option
designate some or all of these sections as invariant. To do this,
add their titles to the list of Invariant Sections in the Modified
Version's license notice. These titles must be distinct from any
other section titles.</P
><P
>You may add a section entitled "Endorsements", provided it
contains nothing but endorsements of your Modified Version by
various parties--for example, statements of peer review or that
the text has been approved by an organization as the authoritative
definition of a standard.</P
><P
>You may add a passage of up to five words as a Front-Cover
Text, and a passage of up to 25 words as a Back-Cover Text, to the
end of the list of Cover Texts in the Modified Version. Only one
passage of Front-Cover Text and one of Back-Cover Text may be
added by (or through arrangements made by) any one entity. If the
Document already includes a cover text for the same cover,
previously added by you or by arrangement made by the same entity
you are acting on behalf of, you may not add another; but you may
replace the old one, on explicit permission from the previous
publisher that added the old one.</P
><P
>The author(s) and publisher(s) of the Document do not by
this License give permission to use their names for publicity for
or to assert or imply endorsement of any Modified Version.</P
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modified versions, provided that you include in the combination
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name of the original author or publisher of that section if known,
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other documents released under this License, and replace the
individual copies of this License in the various documents with a
single copy that is included in the collection, provided that you
follow the rules of this License for verbatim copying of each of
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a storage or distribution medium, does not as a whole count as a
Modified Version of the Document, provided no compilation
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other self-contained works thus compiled with the Document, on
account of their being thus compiled, if they are not themselves
derivative works of the Document.</P
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these copies of the Document, then if the Document is less than
one quarter of the entire aggregate, the Document's Cover Texts
may be placed on covers that surround only the Document within the
aggregate. Otherwise they must appear on covers around the whole
aggregate.</P
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>Translation is considered a kind of modification, so you may
distribute translations of the Document under the terms of section
4. Replacing Invariant Sections with translations requires
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><B
>Note: </B
>The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</P
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CLASS="LITERALLAYOUT"
>From&nbsp;matt_barnson@singletrac.com&nbsp;Wed&nbsp;Jul&nbsp;&nbsp;7&nbsp;09:00:07&nbsp;1999<br>
Date:&nbsp;Mon,&nbsp;1&nbsp;Mar&nbsp;1999&nbsp;21:37:04&nbsp;-0700&nbsp;<br>
From:&nbsp;Matthew&nbsp;Barnson&nbsp;matt_barnson@singletrac.com<br>
To:&nbsp;keystone-users@homeport.org<br>
Subject:&nbsp;[keystone-users]&nbsp;Grant&nbsp;Tables&nbsp;FAQ<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;[The&nbsp;following&nbsp;text&nbsp;is&nbsp;in&nbsp;the&nbsp;"iso-8859-1"&nbsp;character&nbsp;set]<br>
&nbsp;&nbsp;&nbsp;&nbsp;[Your&nbsp;display&nbsp;is&nbsp;set&nbsp;for&nbsp;the&nbsp;"US-ASCII"&nbsp;character&nbsp;set]<br>
&nbsp;&nbsp;&nbsp;&nbsp;[Some&nbsp;characters&nbsp;may&nbsp;be&nbsp;displayed&nbsp;incorrectly]<br>
<br>
Maybe&nbsp;we&nbsp;can&nbsp;include&nbsp;this&nbsp;rambling&nbsp;message&nbsp;in&nbsp;the&nbsp;Keystone&nbsp;FAQ?&nbsp;&nbsp;It&nbsp;gets<br>
asked&nbsp;a&nbsp;lot,&nbsp;and&nbsp;the&nbsp;only&nbsp;option&nbsp;current&nbsp;listed&nbsp;in&nbsp;the&nbsp;FAQ&nbsp;is<br>
"--skip-grant-tables".<br>
<br>
Really,&nbsp;you&nbsp;can't&nbsp;go&nbsp;wrong&nbsp;by&nbsp;reading&nbsp;section&nbsp;6&nbsp;of&nbsp;the&nbsp;MySQL&nbsp;manual,&nbsp;at<br>
http://www.mysql.com/Manual/manual.html.&nbsp;&nbsp;I&nbsp;am&nbsp;sure&nbsp;their&nbsp;description&nbsp;is<br>
better&nbsp;than&nbsp;mine.<br>
<br>
MySQL&nbsp;runs&nbsp;fine&nbsp;without&nbsp;permissions&nbsp;set&nbsp;up&nbsp;correctly&nbsp;if&nbsp;you&nbsp;run&nbsp;the&nbsp;mysql<br>
daemon&nbsp;with&nbsp;the&nbsp;"--skip-grant-tables"&nbsp;option.&nbsp;&nbsp;Running&nbsp;this&nbsp;way&nbsp;denies<br>
access&nbsp;to&nbsp;nobody.&nbsp;&nbsp;Unfortunately,&nbsp;unless&nbsp;you've&nbsp;got&nbsp;yourself&nbsp;firewalled&nbsp;it<br>
also&nbsp;opens&nbsp;the&nbsp;potential&nbsp;for&nbsp;abuse&nbsp;if&nbsp;someone&nbsp;knows&nbsp;you're&nbsp;running&nbsp;it.<br>
<br>
Additionally,&nbsp;the&nbsp;default&nbsp;permissions&nbsp;for&nbsp;MySQL&nbsp;allow&nbsp;anyone&nbsp;at&nbsp;localhost<br>
access&nbsp;to&nbsp;the&nbsp;database&nbsp;if&nbsp;the&nbsp;database&nbsp;name&nbsp;begins&nbsp;with&nbsp;"test_"&nbsp;or&nbsp;is&nbsp;named<br>
"test"&nbsp;(i.e.&nbsp;"test_keystone").&nbsp;&nbsp;You&nbsp;can&nbsp;change&nbsp;the&nbsp;name&nbsp;of&nbsp;your&nbsp;database&nbsp;in<br>
the&nbsp;keystone.conf&nbsp;file&nbsp;($sys_dbname).&nbsp;&nbsp;This&nbsp;is&nbsp;the&nbsp;way&nbsp;I&nbsp;am&nbsp;doing&nbsp;it&nbsp;for<br>
some&nbsp;of&nbsp;my&nbsp;databases,&nbsp;and&nbsp;it&nbsp;works&nbsp;fine.<br>
<br>
The&nbsp;methods&nbsp;described&nbsp;below&nbsp;assume&nbsp;you're&nbsp;running&nbsp;MySQL&nbsp;on&nbsp;the&nbsp;same&nbsp;box&nbsp;as<br>
your&nbsp;webserver,&nbsp;and&nbsp;that&nbsp;you&nbsp;don't&nbsp;mind&nbsp;if&nbsp;your&nbsp;$sys_dbuser&nbsp;for&nbsp;Keystone&nbsp;has<br>
superuser&nbsp;access.&nbsp;&nbsp;See&nbsp;near&nbsp;the&nbsp;bottom&nbsp;of&nbsp;this&nbsp;message&nbsp;for&nbsp;a&nbsp;description&nbsp;of<br>
what&nbsp;each&nbsp;field&nbsp;does.<br>
<br>
Method&nbsp;#1:<br>
<br>
1.&nbsp;&nbsp;cd&nbsp;/var/lib<br>
#location&nbsp;where&nbsp;you'll&nbsp;want&nbsp;to&nbsp;run&nbsp;/usr/bin/mysql_install_db&nbsp;shell<br>
script&nbsp;from&nbsp;to&nbsp;get&nbsp;it&nbsp;to&nbsp;work.<br>
<br>
2.&nbsp;&nbsp;ln&nbsp;-s&nbsp;mysql&nbsp;data&nbsp;&nbsp;<br>
#&nbsp;soft&nbsp;links&nbsp;the&nbsp;"mysql"&nbsp;directory&nbsp;to&nbsp;"data",&nbsp;which&nbsp;is&nbsp;what<br>
mysql_install_db&nbsp;expects.&nbsp;&nbsp;Alternately,&nbsp;you&nbsp;can&nbsp;edit&nbsp;mysql_install_db&nbsp;and<br>
change&nbsp;all&nbsp;the&nbsp;"./data"&nbsp;references&nbsp;to&nbsp;"./mysql".<br>
<br>
3.&nbsp;&nbsp;Edit&nbsp;/usr/bin/mysql_install_db&nbsp;with&nbsp;your&nbsp;favorite&nbsp;text&nbsp;editor&nbsp;(vi,<br>
emacs,&nbsp;jot,&nbsp;pico,&nbsp;etc.)<br>
A)&nbsp;&nbsp;Copy&nbsp;the&nbsp;"INSERT&nbsp;INTO&nbsp;db&nbsp;VALUES<br>
('%','test\_%','','Y','Y','Y','Y','Y','Y');"&nbsp;and&nbsp;paste&nbsp;it&nbsp;immediately&nbsp;after<br>
itself.&nbsp;&nbsp;Chage&nbsp;the&nbsp;'test\_%'&nbsp;value&nbsp;to&nbsp;'keystone',&nbsp;or&nbsp;the&nbsp;value&nbsp;of<br>
$sys_dbname&nbsp;in&nbsp;keystone.conf.<br>
B)&nbsp;&nbsp;If&nbsp;you&nbsp;are&nbsp;running&nbsp;your&nbsp;keystone&nbsp;database&nbsp;with&nbsp;any&nbsp;user,&nbsp;you'll&nbsp;need&nbsp;to<br>
copy&nbsp;the&nbsp;"INSERT&nbsp;INTO&nbsp;user&nbsp;VALUES<br>
('localhost','root','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y');"&nbsp;line&nbsp;after<br>
itself&nbsp;and&nbsp;change&nbsp;'root'&nbsp;to&nbsp;the&nbsp;name&nbsp;of&nbsp;the&nbsp;keystone&nbsp;database&nbsp;user<br>
($sys_dbuser)&nbsp;in&nbsp;keystone.conf.<br>
<br>
#&nbsp;adds&nbsp;entries&nbsp;to&nbsp;the&nbsp;script&nbsp;to&nbsp;create&nbsp;grant&nbsp;tables&nbsp;for&nbsp;specific<br>
hosts&nbsp;and&nbsp;users.&nbsp;&nbsp;The&nbsp;user&nbsp;you&nbsp;set&nbsp;up&nbsp;has&nbsp;super-user&nbsp;access&nbsp;($sys_dbuser)&nbsp;--<br>
you&nbsp;may&nbsp;or&nbsp;may&nbsp;not&nbsp;want&nbsp;this.&nbsp;&nbsp;The&nbsp;layout&nbsp;of&nbsp;mysql_install_db&nbsp;is&nbsp;really&nbsp;very<br>
uncomplicated.<br>
<br>
4.&nbsp;&nbsp;/usr/bin/mysqladmin&nbsp;shutdown<br>
#&nbsp;ya&nbsp;gotta&nbsp;shut&nbsp;it&nbsp;down&nbsp;before&nbsp;you&nbsp;can&nbsp;reinstall&nbsp;the&nbsp;grant&nbsp;tables!<br>
<br>
5.&nbsp;&nbsp;rm&nbsp;-i&nbsp;/var/lib/mysql/mysql/*.IS?'&nbsp;and&nbsp;answer&nbsp;'Y'&nbsp;to&nbsp;the&nbsp;deletion<br>
questions.<br>
#&nbsp;nuke&nbsp;your&nbsp;current&nbsp;grant&nbsp;tables.&nbsp;&nbsp;This&nbsp;WILL&nbsp;NOT&nbsp;delete&nbsp;any&nbsp;other<br>
databases&nbsp;than&nbsp;your&nbsp;grant&nbsp;tables.<br>
<br>
6.&nbsp;&nbsp;/usr/bin/mysql_install_db<br>
#&nbsp;run&nbsp;the&nbsp;script&nbsp;you&nbsp;just&nbsp;edited&nbsp;to&nbsp;install&nbsp;your&nbsp;new&nbsp;grant&nbsp;tables.<br>
<br>
7.&nbsp;&nbsp;mysqladmin&nbsp;-u&nbsp;root&nbsp;password&nbsp;(new_password)&nbsp;&nbsp;<br>
#&nbsp;change&nbsp;the&nbsp;root&nbsp;MySQL&nbsp;password,&nbsp;or&nbsp;else&nbsp;anyone&nbsp;on&nbsp;localhost&nbsp;can<br>
login&nbsp;to&nbsp;MySQL&nbsp;as&nbsp;root&nbsp;and&nbsp;make&nbsp;changes.&nbsp;&nbsp;You&nbsp;can&nbsp;skip&nbsp;this&nbsp;step&nbsp;if&nbsp;you&nbsp;want<br>
keystone&nbsp;to&nbsp;connect&nbsp;as&nbsp;root&nbsp;with&nbsp;no&nbsp;password.<br>
<br>
8.&nbsp;&nbsp;mysqladmin&nbsp;-u&nbsp;(webserver_user_name)&nbsp;password&nbsp;(new_password)&nbsp;&nbsp;<br>
#&nbsp;change&nbsp;the&nbsp;password&nbsp;of&nbsp;the&nbsp;$sys_dbuser.&nbsp;&nbsp;Note&nbsp;that&nbsp;you&nbsp;will&nbsp;need<br>
to&nbsp;change&nbsp;the&nbsp;password&nbsp;in&nbsp;the&nbsp;keystone.conf&nbsp;file&nbsp;as&nbsp;well&nbsp;in&nbsp;$sys_dbpasswd,<br>
and&nbsp;if&nbsp;your&nbsp;permissions&nbsp;are&nbsp;set&nbsp;up&nbsp;incorrectly&nbsp;anybody&nbsp;can&nbsp;type&nbsp;the&nbsp;URL&nbsp;to<br>
your&nbsp;keystone.conf&nbsp;file&nbsp;and&nbsp;get&nbsp;the&nbsp;password.&nbsp;&nbsp;Not&nbsp;that&nbsp;this&nbsp;will&nbsp;help&nbsp;them<br>
much&nbsp;if&nbsp;your&nbsp;permissions&nbsp;are&nbsp;set&nbsp;to&nbsp;@localhost.<br>
<br>
<br>
<br>
Method&nbsp;#2:&nbsp;&nbsp;easier,&nbsp;but&nbsp;a&nbsp;pain&nbsp;reproducing&nbsp;if&nbsp;you&nbsp;have&nbsp;to&nbsp;delete&nbsp;your&nbsp;grant<br>
tables.&nbsp;&nbsp;This&nbsp;is&nbsp;the&nbsp;"recommended"&nbsp;method&nbsp;for&nbsp;altering&nbsp;grant&nbsp;tables&nbsp;in<br>
MySQL.&nbsp;&nbsp;I&nbsp;don't&nbsp;use&nbsp;it&nbsp;because&nbsp;I&nbsp;like&nbsp;the&nbsp;other&nbsp;way&nbsp;:)<br>
<br>
shell&#62;&nbsp;mysql&nbsp;--user=root&nbsp;keystone<br>
<br>
mysql&#62;&nbsp;GRANT<br>
SELECT,INSERT,UPDATE,DELETE,INDEX,ALTER,CREATE,DROP,RELOAD,SHUTDOWN,PROCESS,<br>
FILE,<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ON&nbsp;keystone.*<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;TO&nbsp;&#60;$sys_dbuser&nbsp;name&#62;@localhost<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IDENTIFIED&nbsp;BY&nbsp;'(password)'<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WITH&nbsp;GRANT&nbsp;OPTION;<br>
<br>
OR<br>
<br>
mysql&#62;&nbsp;GRANT&nbsp;ALL&nbsp;PRIVELEGES&nbsp;<br>
ON&nbsp;keystone.*<br>
TO&nbsp;&#60;$sys_dbuser&nbsp;name&#62;@localhost<br>
IDENTIFIED&nbsp;BY&nbsp;'(password)'<br>
WITH&nbsp;GRANT&nbsp;OPTION;<br>
<br>
#&nbsp;this&nbsp;grants&nbsp;the&nbsp;required&nbsp;permissions&nbsp;to&nbsp;the&nbsp;keystone&nbsp;($sys_dbuser)<br>
account&nbsp;defined&nbsp;in&nbsp;keystone.conf.&nbsp;&nbsp;However,&nbsp;if&nbsp;you&nbsp;are&nbsp;runnning&nbsp;many<br>
different&nbsp;MySQL-based&nbsp;apps,&nbsp;as&nbsp;we&nbsp;are,&nbsp;it's&nbsp;generally&nbsp;better&nbsp;to&nbsp;edit&nbsp;the<br>
mysql_install_db&nbsp;script&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;quickly&nbsp;reproduce&nbsp;your&nbsp;permissions<br>
structure&nbsp;again.&nbsp;&nbsp;Note&nbsp;that&nbsp;the&nbsp;FILE&nbsp;privelege&nbsp;and&nbsp;WITH&nbsp;GRANT&nbsp;OPTION&nbsp;may&nbsp;not<br>
be&nbsp;in&nbsp;your&nbsp;best&nbsp;interest&nbsp;to&nbsp;include.<br>
<br>
<br>
GRANT&nbsp;TABLE&nbsp;FIELDS&nbsp;EXPLANATION:<br>
Quick&nbsp;syntax&nbsp;summary:&nbsp;&nbsp;"%"&nbsp;in&nbsp;MySQL&nbsp;is&nbsp;a&nbsp;wildcard.&nbsp;&nbsp;I.E.,&nbsp;if&nbsp;you&nbsp;are<br>
defining&nbsp;your&nbsp;DB&nbsp;table&nbsp;and&nbsp;in&nbsp;the&nbsp;'host'&nbsp;field&nbsp;and&nbsp;enter&nbsp;'%',&nbsp;that&nbsp;means<br>
that&nbsp;any&nbsp;host&nbsp;can&nbsp;access&nbsp;that&nbsp;database.&nbsp;&nbsp;Of&nbsp;course,&nbsp;that&nbsp;host&nbsp;must&nbsp;also&nbsp;have<br>
a&nbsp;valid&nbsp;db&nbsp;user&nbsp;in&nbsp;order&nbsp;to&nbsp;do&nbsp;anything&nbsp;useful.&nbsp;&nbsp;'db'=name&nbsp;of&nbsp;database.&nbsp;&nbsp;In<br>
our&nbsp;case,&nbsp;it&nbsp;should&nbsp;be&nbsp;"keystone".&nbsp;&nbsp;"user"&nbsp;should&nbsp;be&nbsp;your&nbsp;"$sys_dbuser"<br>
defined&nbsp;in&nbsp;keystone.conf.&nbsp;&nbsp;Note&nbsp;that&nbsp;you&nbsp;CANNOT&nbsp;add&nbsp;or&nbsp;change&nbsp;a&nbsp;password&nbsp;by<br>
using&nbsp;the&nbsp;"INSERT&nbsp;INTO&nbsp;db&nbsp;(X)"&nbsp;command&nbsp;--&nbsp;you&nbsp;must&nbsp;change&nbsp;it&nbsp;with&nbsp;the&nbsp;mysql<br>
-u&nbsp;command&nbsp;as&nbsp;defined&nbsp;above.&nbsp;&nbsp;Passwords&nbsp;are&nbsp;stored&nbsp;encrypted&nbsp;in&nbsp;the&nbsp;MySQL<br>
database,&nbsp;and&nbsp;if&nbsp;you&nbsp;try&nbsp;to&nbsp;enter&nbsp;it&nbsp;directly&nbsp;into&nbsp;the&nbsp;table&nbsp;they&nbsp;will&nbsp;not<br>
match.<br>
<br>
TABLE:&nbsp;&nbsp;USER.&nbsp;&nbsp;Everything&nbsp;after&nbsp;"password"&nbsp;is&nbsp;a&nbsp;privelege&nbsp;granted&nbsp;(Y/N).<br>
This&nbsp;table&nbsp;controls&nbsp;individual&nbsp;user&nbsp;global&nbsp;access&nbsp;rights.<br>
<br>
'host','user','password','select','insert','update','delete','index','alter'<br>
,'create','drop','grant','reload','shutdown','process','file'<br>
<br>
TABLE:&nbsp;&nbsp;DB.&nbsp;&nbsp;This&nbsp;controls&nbsp;access&nbsp;of&nbsp;USERS&nbsp;to&nbsp;databases.<br>
<br>
'host','db','user','select','insert','update','delete','index','alter','crea<br>
te','drop','grant'<br>
<br>
TABLE:&nbsp;&nbsp;HOST.&nbsp;&nbsp;This&nbsp;controls&nbsp;which&nbsp;HOSTS&nbsp;are&nbsp;allowed&nbsp;what&nbsp;global&nbsp;access<br>
rights.&nbsp;&nbsp;Note&nbsp;that&nbsp;the&nbsp;HOST&nbsp;table,&nbsp;USER&nbsp;table,&nbsp;and&nbsp;DB&nbsp;table&nbsp;are&nbsp;very&nbsp;closely<br>
connected&nbsp;--&nbsp;if&nbsp;an&nbsp;authorized&nbsp;USER&nbsp;attempts&nbsp;an&nbsp;SQL&nbsp;request&nbsp;from&nbsp;an<br>
unauthorized&nbsp;HOST,&nbsp;she's&nbsp;denied.&nbsp;&nbsp;If&nbsp;a&nbsp;request&nbsp;from&nbsp;an&nbsp;authorized&nbsp;HOST&nbsp;is<br>
not&nbsp;an&nbsp;authorized&nbsp;USER,&nbsp;it&nbsp;is&nbsp;denied.&nbsp;&nbsp;If&nbsp;a&nbsp;globally&nbsp;authorized&nbsp;USER&nbsp;does<br>
not&nbsp;have&nbsp;rights&nbsp;to&nbsp;a&nbsp;certain&nbsp;DB,&nbsp;she's&nbsp;denied.&nbsp;&nbsp;Get&nbsp;the&nbsp;picture?<br>
<br>
'host','db','select','insert','update','delete','index','alter','create','dr<br>
op','grant'<br>
<br>
<br>
You&nbsp;should&nbsp;now&nbsp;have&nbsp;a&nbsp;working&nbsp;knowledge&nbsp;of&nbsp;MySQL&nbsp;grant&nbsp;tables.&nbsp;&nbsp;If&nbsp;there&nbsp;is<br>
anything&nbsp;I've&nbsp;left&nbsp;out&nbsp;of&nbsp;this&nbsp;answer&nbsp;that&nbsp;you&nbsp;feel&nbsp;is&nbsp;pertinent,&nbsp;or&nbsp;if&nbsp;my<br>
instructions&nbsp;don't&nbsp;work&nbsp;for&nbsp;you,&nbsp;please&nbsp;let&nbsp;me&nbsp;know&nbsp;and&nbsp;I'll&nbsp;re-post&nbsp;this<br>
letter&nbsp;again,&nbsp;corrected.&nbsp;&nbsp;I&nbsp;threw&nbsp;it&nbsp;together&nbsp;one&nbsp;night&nbsp;out&nbsp;of&nbsp;exasperation<br>
for&nbsp;all&nbsp;the&nbsp;newbies&nbsp;who&nbsp;don't&nbsp;know&nbsp;squat&nbsp;about&nbsp;MySQL&nbsp;yet,&nbsp;so&nbsp;it&nbsp;is&nbsp;almost<br>
guaranteed&nbsp;to&nbsp;have&nbsp;errors.<br>
<br>
Once&nbsp;again,&nbsp;you&nbsp;can't&nbsp;go&nbsp;wrong&nbsp;by&nbsp;reading&nbsp;section&nbsp;6&nbsp;of&nbsp;the&nbsp;MySQL&nbsp;manual.&nbsp;&nbsp;It<br>
is&nbsp;more&nbsp;detailed&nbsp;than&nbsp;I!<br>
http://www.mysql.com/Manual/manual.html.<br>
<br>
----------------------------------------------------------------------------<br>
10/12/2000<br>
Matthew&nbsp;sent&nbsp;in&nbsp;some&nbsp;mail&nbsp;with&nbsp;updated&nbsp;contact&nbsp;information:<br>
NEW&nbsp;CONTACT&nbsp;INFORMATION:&nbsp;<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;------------------------&nbsp;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Matthew&nbsp;P.&nbsp;Barnson&nbsp;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manager,&nbsp;Systems&nbsp;Administration&nbsp;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excite@Home&nbsp;Business&nbsp;Applications&nbsp;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;mbarnson@excitehome.net&nbsp;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(801)234-8300&nbsp;<br>
<br>
<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
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><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="HOW"
>4.3. How do I use Bugzilla?</A
></H1
><TABLE
BORDER="0"
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><TR
><TD
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WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Hey! I'm Woody! Howdy, Howdy, Howdy!</I
></P
></I
></TD
></TR
></TABLE
><P
> Bugzilla is a large and complex system. Describing how to use it
requires some time. If you are only interested in installing or administering
a Bugzilla installation, please consult the Installing and Administering
Bugzilla portions of this Guide. This section is principally aimed towards
developing end-user mastery of Bugzilla, so you may fully enjoy the benefits
afforded by using this reliable open-source bug-tracking software.
</P
><P
> Throughout this portion of the Guide, we will refer to user account
options available at the Bugzilla test installation,
<A
HREF="http://landfill.tequilarista.org/"
TARGET="_top"
> landfill.tequilarista.org</A
>.
Although Landfill serves as a great introduction to Bugzilla, it does not offer
all the options you would have as a user on your own installation of Bugzilla,
nor can it do more than serve as a general introduction to Bugzilla.
However, please use it if you want to
follow this tutorial.
</P
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="MYACCOUNT"
>4.3.1. Create a Bugzilla Account</A
></H2
><P
> First thing's first! If you want to use Bugzilla, first you need to create
an account. Consult with the administrator responsible for your installation
of Bugzilla for the URL you should use to access it.
If you're test-driving the end-user Bugzilla experience, use this URL:
<A
HREF="http://landfill.tequilarista.org/mozilla/bugzilla/"
TARGET="_top"
> http://landfill.tequilarista.org/mozilla/bugzilla/</A
>
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Click the "Open a new Bugzilla account" link.
</P
></LI
><LI
><P
> Enter your "E-mail address" and "Real Name" (or whatever name you want to call yourself)
in the spaces provided, then select the "Create Account" button.
</P
></LI
><LI
><P
> Within 5-10 minutes, you should receive an email to the address you provided above,
which contains your login name (generally the same as the email address), and
a password you can use to access your account. This password is randomly generated,
and should be changed at your nearest opportunity (we'll go into how to do it later).
</P
></LI
><LI
><P
> Click the "Log In" link in the yellow area at the bottom of the page in your browser,
then enter your "E-mail address" and "Password" you just received into the spaces provided,
and select "Login".
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> If you ever forget your password, you can come back to this page, enter your
"E-mail address", then select the "E-mail me a password" button to have your password
mailed to you again so that you can login.
</P
></BLOCKQUOTE
></DIV
>
<DIV
CLASS="CAUTION"
><P
></P
><TABLE
CLASS="CAUTION"
BORDER="1"
WIDTH="90%"
><TR
><TD
ALIGN="CENTER"
><B
>Caution</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
> Many modern browsers include an "Auto-Complete" or "Form Fill" feature to
remember the user names and passwords you type in at many sites. Unfortunately,
sometimes they attempt to "guess" what you will put in as your password, and guess
wrong. If you notice a text box is already filled out, please overwrite the contents
of the text box so you can be sure to input the correct information.
</P
></TD
></TR
></TABLE
></DIV
>
</P
></LI
></OL
><P
> Congratulations! If you followed these directions, you now are the
proud owner of a user account on landfill.tequilarista.org (Landfill) or
your local Bugzilla install. You should now see in your browser a
page called the "Bugzilla Query Page". It may look daunting, but
with this Guide to walk you through it, you will master it in no time.
</P
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="QUERY"
>4.3.2. The Bugzilla Query Page</A
></H2
><P
> The Bugzilla Query Page is the heart and soul of Bugzilla. It is the master
interface where you can find any bug report, comment, or patch currently in the Bugzilla
system. We'll go into how to create your own bug report later on.
</P
><P
> There are efforts underway to simplify query usage. If you have a local installation
of Bugzilla 2.12 or higher, you should have "quicksearch.html" available
to use and simplify your searches. There is also, or shortly will be, a helper
for the query interface, called "queryhelp.cgi". Landfill tends to run the latest code,
so these two utilities should be available there for your perusal.
</P
><P
> At this point, please visit the main Bugzilla site,
<A
HREF="http://bugzilla.mozilla.org/query.cgi"
TARGET="_top"
> bugzilla.mozilla.org</A
>, to see a more fleshed-out query page.
</P
><P
> The first thing you need to notice about the Bugzilla Query Page is that
nearly every box you see on your screen has a hyperlink nearby, explaining what
it is or what it does. Near the upper-left-hand corner of your browser window
you should see the word "Status" underlined. Select it.
</P
><P
> Notice the page that popped up? Every underlined word you see on your screen
is a hyperlink that will take you to context-sensitive help.
Click around for a while, and learn what everything here does. To return
to the query interface after pulling up a help page, use the "Back" button in
your browser.
</P
><P
> I'm sure that after checking out the online help, you are now an Expert
on the Bugzilla Query Page. If, however, you feel you haven't mastered it yet,
let me walk you through making a few successful queries to find out what there
are in the Bugzilla bug-tracking system itself.
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Ensure you are back on the "Bugzilla Query Page"
Do nothing in the boxes marked "Status", "Resolution", "Platform", "OpSys",
"Priority", or "Severity". The default query for "Status" is to find all bugs that
are NEW, ASSIGNED, or REOPENED, which is what we want. If you don't select anything
in the other 5 scrollboxes there, then you are saying that "any of these are OK";
we're not locking ourselves into only finding bugs on the "DEC" Platform, or "Windows 95"
OpSys (Operating System). You're smart, I think you have it figured out.
</P
><P
> Basically, selecting <EM
>anything</EM
> on the query page narrows your search
down. Leaving stuff unselected, or text boxes unfilled, broadens your search!
</P
></LI
><LI
><P
> You see the box immediately below the top six boxes that contains an "Email" text box,
with the words "matching as", a drop-down selection box, then some checkboxes with
"Assigned To" checked by default? This allows you to filter your search down based upon
email address. Let's put my email address in there, and see what happens.
</P
><P
> Type "barnboy@trilobyte.net" in the top Email text box.
</P
></LI
><LI
><P
> Let's narrow the search some more. Scroll down until you find the box with the word
"Program" over the top of it. This is where we can narrow our search down to only
specific products (software programs or product lines) in our Bugzilla database.
Please notice the box is a <EM
>scrollbox</EM
>. Using the down arrow on the
scrollbox, scroll down until you can see an entry called "Webtools". Select this entry.
</P
></LI
><LI
><P
> Did you notice that some of the boxes to the right changed when you selected "Webtools"?
Every Program (or Product) has different Versions, Components, and Target Milestones associated
with it. A "Version" is the number of a software program.
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN745"
></A
><P
><B
>Example 4-1. Some Famous Software Versions</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN747"
></A
><P
></P
><P
> Do you remember the hype in 1995 when Microsoft Windows 95(r) was released?
It may have been several years
ago, but Microsoft(tm) spent over $300 Million advertising this new Version of their
software. Three years later, they released Microsoft Windows 98(r),
another new version, to great fanfare, and then in 2000 quietly
released Microsoft Windows ME(Millenium Edition)(r).
</P
><P
> Software "Versions" help a manufacturer differentiate
their current product from their
previous products. Most do not identify their products
by the year they were released.
Instead, the "original" version of their software will
often be numbered "1.0", with
small bug-fix releases on subsequent tenths of a digit. In most cases, it's not
a decimal number; for instance, often 1.9 is an <EM
>older</EM
> version
of the software than 1.11,
but is a <EM
>newer</EM
> version than 1.1.1.
</P
><P
> In general, a "Version" in Bugzilla should refer to
<EM
>released</EM
>
products, not products that have not yet been released
to the public. Forthcoming products
are what the Target Milestone field is for.
</P
><P
></P
></DIV
></DIV
>
</P
><P
> A "Component" is a piece of a Product.
It may be a standalone program, or some other logical
division of a Product or Program.
Normally, a Component has a single Owner, who is responsible
for overseeing efforts to improve that Component.
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN755"
></A
><P
><B
>Example 4-2. Mozilla Webtools Components</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN757"
></A
><P
></P
><P
> Mozilla's "Webtools" Product is composed of several pieces (Components):
<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
>Bonsai</EM
>,
a tool to show recent changes to Mozilla</TD
></TR
><TR
><TD
><EM
>Bugzilla</EM
>,
a defect-tracking tool</TD
></TR
><TR
><TD
><EM
>Build</EM
>,
a tool to automatically compile source code
into machine-readable form</TD
></TR
><TR
><TD
><EM
>Despot</EM
>,
a program that controls access to the other Webtools</TD
></TR
><TR
><TD
><EM
>LXR</EM
>,
a utility that automatically marks up text files
to make them more readable</TD
></TR
><TR
><TD
><EM
>MozBot</EM
>,
a "robot" that announces changes to Mozilla in Chat</TD
></TR
><TR
><TD
><EM
>TestManager</EM
>,
a tool to help find bugs in Mozilla</TD
></TR
><TR
><TD
><EM
>Tinderbox</EM
>,
which displays reports from Build</TD
></TR
></TBODY
></TABLE
><P
></P
>
</P
><P
> A different person is responsible for each of these Components.
Tara Hernandez keeps
the "Bugzilla" component up-to-date.
</P
><P
></P
></DIV
></DIV
>
</P
><P
> A "Milestone", or "Target Milestone" is a often a planned future "Version" of a
product. In many cases, though, Milestones simply represent significant dates for
a developer. Having certain features in your Product is frequently
tied to revenue (money)
the developer will receive if the features work by the time she
reaches the Target Milestone.
Target Milestones are a great tool to organize your time.
If someone will pay you $100,000 for
incorporating certain features by a certain date,
those features by that Milestone date become
a very high priority. Milestones tend to be highly malleable creatures,
though, that appear
to be in reach but are out of reach by the time the important day arrives.
</P
><P
> The Bugzilla Project has set up Milestones for future
Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc. However,
a Target Milestone can just as easily be a specific date,
code name, or weird alphanumeric
combination, like "M19".
</P
></LI
><LI
><P
> OK, now let's select the "Bugzilla" component from its scrollbox.
</P
></LI
><LI
><P
> Skip down the page a bit -- do you see the "submit query" button?
Select it, and let's run
this query!
</P
></LI
><LI
><P
> Congratulations! You've completed your first Query, and have before you the Bug List
of the author of this Guide, Matthew P. Barnson (barnboy@trilobyte.net). If I'm
doing well,
you'll have a cryptic "Zarro Boogs Found" message on your screen. It is just
a happy hacker's way of saying "Zero Bugs Found". However, I am fairly certain I will
always have some bugs assigned to me that aren't done yet,
so you won't often see that message!
</P
></LI
></OL
><P
> I encourage you to click the bug numbers in the left-hand column and examine
my bugs. Also notice that if you click the underlined
links near the top of this page, they do
not take you to context-sensitive help here,
but instead sort the columns of bugs on the screen!
When you need to sort your bugs by priority, severity,
or the people they are assigned to, this
is a tremendous timesaver.
</P
><P
> A couple more interesting things about the Bug List page:
<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
>Change Columns</EM
>:
by selecting this link, you can show all kinds
of information in the Bug List</TD
></TR
><TR
><TD
><EM
>Change several bugs at once</EM
>:
If you have sufficient rights to change all
the bugs shown in the Bug List, you can mass-modify them.
This is a big time-saver.</TD
></TR
><TR
><TD
><EM
>Send mail to bug owners</EM
>:
If you have many related bugs, you can request
an update from every person who owns the bugs in
the Bug List asking them the status.</TD
></TR
><TR
><TD
><EM
>Edit this query</EM
>:
If you didn't get exactly the results you were looking for,
you can return to the Query page through this link and make
small revisions to the query you just made so
you get more accurate results.</TD
></TR
></TBODY
></TABLE
><P
></P
>
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> There are many more options to the Bugzilla Query Page
and the Bug List than I have shown you.
But this should be enough for you to learn to get around.
I encourage you to check out the
<A
HREF="http://www.mozilla.org/bugs/"
TARGET="_top"
>Bugzilla Home Page</A
>
to learn about the Anatomy
and Life Cycle of a Bug before continuing.
</P
></BLOCKQUOTE
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="BUGREPORTS"
>4.3.3. Creating and Managing Bug Reports</A
></H2
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>And all this time, I thought we were taking bugs <EM
>out</EM
>...</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="BUG_WRITING"
>4.3.3.1. Writing a Great Bug Report</A
></H3
><P
> Before we plunge into writing your first bug report, I encourage you to read
<A
HREF="http://www.mozilla.org/quality/bug-writing-guidelines.html"
TARGET="_top"
>Mozilla.org's Bug
Writing Guidelines</A
>. While some of the advice is Mozilla-specific, the basic
principles of reporting Reproducible, Specific bugs, isolating the Product you are
using, the Version of the Product, the Component which failed, the Hardware Platform, and
Operating System you were using at the time of the failure go a long way toward ensuring accurate,
responsible fixes for the bug that bit you.
</P
><P
> While you are at it, why not learn how to find previously reported bugs? Mozilla.org
has published a great tutorial on finding duplicate bugs, available at
<A
HREF="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html"
TARGET="_top"
> http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</A
>.
</P
><P
> I realize this was a lot to read. However, understanding the mentality of writing
great bug reports will help us on the next part!
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Go back to <A
HREF="http://landfill.tequilarista.org/mozilla/bugzilla/"
TARGET="_top"
> http://landfill.tequilarista.org/mozilla/bugzilla/</A
>
in your browser.
</P
></LI
><LI
><P
> Select the
<A
HREF="http://landfill.tequilarista.org/mozilla/bugzilla/enter_bug.cgi"
TARGET="_top"
> Enter a new bug report</A
> link.
</P
></LI
><LI
><P
> Select a product.
</P
></LI
><LI
><P
> Now you should be at the "Enter Bug" form.
The "reporter" should have been automatically filled out
for you (or else Bugzilla prompted you to Log In again
-- you did keep the email with your username
and password, didn't you?).
</P
></LI
><LI
><P
> Select a Component in the scrollbox.
</P
></LI
><LI
><P
> Bugzilla should have made reasonable guesses, based upon your browser,
for the "Platform" and "OS" drop-down
boxes. If those are wrong, change them -- if you're on an SGI box
running IRIX, we want to know!
</P
></LI
><LI
><P
> Fill in the "Assigned To" box with the email address you provided earlier.
This way you don't end up sending copies of your bug to lots of other people,
since it's just a test bug.
</P
></LI
><LI
><P
> Leave the "CC" text box blank.
Fill in the "URL" box with "http://www.mozilla.org".
</P
></LI
><LI
><P
> Enter "The Bugzilla Guide" in the Summary text box,
and place any comments you have on this
tutorial, or the Guide in general, into the Description box.
</P
></LI
></OL
><P
> Voila! Select "Commit" and send in your bug report!
Next we'll look at resolving bugs.
</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="BUG_MANAGE"
>4.3.3.2. Managing your Bug Reports</A
></H3
><P
> OK, you should have a link to the bug you just created near the top of your page.
It should say
"Bug XXXX posted", with a link to the right saying "Back to BUG# XXXX".
Select this link.
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Scroll down a bit on the subsequent page,
until you see the "Resolve bug, changing resolution to (dropdown box).
Normally, you would
"Accept bug (change status to ASSIGNED)", fix it, and then resolve.
But in this case, we're
going to short-circuit the process because this wasn't a real bug.
Change the dropdown next to
"Resolve Bug" to "INVALID", make sure the radio button is
marked next to "Resolve Bug", then
click "Commit".
</P
></LI
><LI
><P
> Hey! It said it couldn't take the change in a big red box!
That's right, you must specify
a Comment in order to make this change. Select the "Back"
button in your browser, add a
Comment, then try Resolving the bug with INVALID status again.
This time it should work.
</P
></LI
></OL
><P
> You have now learned the basics of Bugzilla navigation,
entering a bug, and bug maintenance.
I encourage you to explore these features, and see what you can do with them!
We'll spend no more time on individual Bugs or Queries from this point on, so you are
on your own there.
</P
><P
> But I'll give a few last hints!
</P
><P
> There is a <A
HREF="http://bugzilla.mozilla.org/help.html"
TARGET="_top"
>CLUE</A
>
on the Query page
that will teach you more how to use the form.
</P
><P
> If you click the hyperlink on the
<A
HREF="http://bugzilla.mozilla.org/describecomponents.cgi"
TARGET="_top"
>Component</A
>
box of the Query page, you will be presented a form that will describe what all
the components are.
</P
><P
> Possibly the most powerful feature of the Query page is the
<A
HREF="http://bugzilla.mozilla.org/booleanchart.html"
TARGET="_top"
>Boolean Chart</A
> section.
It's a bit confusing to use the first time, but can provide unparalleled
flexibility in your queries,
allowing you to build extremely powerful requests.
</P
><P
> Finally, you can build some nifty
<A
HREF="http://bugzilla.mozilla.org/reports.cgi"
TARGET="_top"
>Reports</A
>
using the "Bug Reports" link near the bottom of the query page, and also
available via the "Reports" link
at the footer of each page.
</P
></DIV
></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="why.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="init4me.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>Why Should We Use Bugzilla?</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="using.html"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>What's in it for me?</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>

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<HTML
><HEAD
><TITLE
>The Bugzilla Guide</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="NEXT"
TITLE="About This Guide"
HREF="about.html"><META
NAME="KEYWORD"
CONTENT="Bugzilla"><META
NAME="KEYWORD"
CONTENT="Guide"><META
NAME="KEYWORD"
CONTENT="installation"><META
NAME="KEYWORD"
CONTENT="FAQ"><META
NAME="KEYWORD"
CONTENT="administration"><META
NAME="KEYWORD"
CONTENT="integration"><META
NAME="KEYWORD"
CONTENT="MySQL"><META
NAME="KEYWORD"
CONTENT="Mozilla"><META
NAME="KEYWORD"
CONTENT="webtools"></HEAD
><BODY
CLASS="BOOK"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="BOOK"
><A
NAME="INDEX"
></A
><DIV
CLASS="TITLEPAGE"
><H1
CLASS="TITLE"
><A
NAME="AEN2"
>The Bugzilla Guide</A
></H1
><H3
CLASS="AUTHOR"
><A
NAME="AEN5"
>Matthew P. Barnson</A
></H3
><DIV
CLASS="AFFILIATION"
><DIV
CLASS="ADDRESS"
><P
CLASS="ADDRESS"
>barnboy@trilobyte.net</P
></DIV
></DIV
><DIV
><DIV
CLASS="ABSTRACT"
><A
NAME="AEN12"
></A
><P
></P
><P
>This is the documentation for Bugzilla, the Mozilla bug-tracking system.</P
><P
></P
></DIV
></DIV
><HR></DIV
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>1. <A
HREF="about.html"
>About This Guide</A
></DT
><DD
><DL
><DT
>1.1. <A
HREF="aboutthisguide.html"
>Purpose and Scope of this Guide</A
></DT
><DT
>1.2. <A
HREF="copyright.html"
>Copyright Information</A
></DT
><DT
>1.3. <A
HREF="disclaimer.html"
>Disclaimer</A
></DT
><DT
>1.4. <A
HREF="newversions.html"
>New Versions</A
></DT
><DT
>1.5. <A
HREF="credits.html"
>Credits</A
></DT
><DT
>1.6. <A
HREF="contributors.html"
>Contributors</A
></DT
><DT
>1.7. <A
HREF="feedback.html"
>Feedback</A
></DT
><DT
>1.8. <A
HREF="translations.html"
>Translations</A
></DT
><DT
>1.9. <A
HREF="conventions.html"
>Document Conventions</A
></DT
></DL
></DD
><DT
>2. <A
HREF="installation.html"
>Installing Bugzilla</A
></DT
><DD
><DL
><DT
>2.1. <A
HREF="readme.unix.html"
>UNIX Installation</A
></DT
><DT
>2.2. <A
HREF="readme.windows.html"
>Win32 (Win98+/NT/2K) Installation</A
></DT
></DL
></DD
><DT
>3. <A
HREF="administration.html"
>Administering Bugzilla</A
></DT
><DD
><DL
><DT
>3.1. <A
HREF="postinstall-check.html"
>Post-Installation Checklist</A
></DT
><DT
>3.2. <A
HREF="useradmin.html"
>User Administration</A
></DT
><DT
>3.3. <A
HREF="programadmin.html"
>Product, Component, Milestone, and Version Administration</A
></DT
><DT
>3.4. <A
HREF="security.html"
>Bugzilla Security</A
></DT
></DL
></DD
><DT
>4. <A
HREF="using.html"
>Using Bugzilla</A
></DT
><DD
><DL
><DT
>4.1. <A
HREF="whatis.html"
>What is Bugzilla?</A
></DT
><DT
>4.2. <A
HREF="why.html"
>Why Should We Use Bugzilla?</A
></DT
><DT
>4.3. <A
HREF="how.html"
>How do I use Bugzilla?</A
></DT
><DT
>4.4. <A
HREF="init4me.html"
>What's in it for me?</A
></DT
><DT
>4.5. <A
HREF="usingbz-conc.html"
>Using Bugzilla-Conclusion</A
></DT
></DL
></DD
><DT
>5. <A
HREF="integration.html"
>Integrating Bugzilla with Third-Party Tools</A
></DT
><DD
><DL
><DT
>5.1. <A
HREF="bonsai.html"
>Bonsai</A
></DT
><DT
>5.2. <A
HREF="cvs.html"
>CVS</A
></DT
><DT
>5.3. <A
HREF="scm.html"
>Perforce SCM</A
></DT
><DT
>5.4. <A
HREF="tinderbox.html"
>Tinderbox</A
></DT
></DL
></DD
><DT
>6. <A
HREF="future.html"
>The Future of Bugzilla</A
></DT
><DD
><DL
><DT
>6.1. <A
HREF="spamlite.html"
>Reducing Spam</A
></DT
><DT
>6.2. <A
HREF="searching.html"
>Better Searching</A
></DT
><DT
>6.3. <A
HREF="trackingbugs.html"
>Description Flags and Tracking Bugs</A
></DT
><DT
>6.4. <A
HREF="bugprobs.html"
>Bug Issues</A
></DT
><DT
>6.5. <A
HREF="dbaseintegrity.html"
>Database Integrity</A
></DT
><DT
>6.6. <A
HREF="bz30.html"
>Bugzilla 3.0</A
></DT
></DL
></DD
><DT
>A. <A
HREF="faq.html"
>The Bugzilla FAQ</A
></DT
><DT
>B. <A
HREF="database.html"
>The Bugzilla Database</A
></DT
><DD
><DL
><DT
>B.1. <A
HREF="dbschema.html"
>Database Schema Chart</A
></DT
><DT
>B.2. <A
HREF="dbdoc.html"
>MySQL Bugzilla Database Introduction</A
></DT
><DT
>B.3. <A
HREF="granttables.html"
>MySQL Permissions &#38; Grant Tables</A
></DT
><DT
>B.4. <A
HREF="cleanupwork.html"
>Cleaning up after mucking with Bugzilla</A
></DT
></DL
></DD
><DT
>C. <A
HREF="patches.html"
>Useful Patches and Utilities for Bugzilla</A
></DT
><DD
><DL
><DT
>C.1. <A
HREF="setperl.html"
>The setperl.pl Utility</A
></DT
><DT
>C.2. <A
HREF="cmdline.html"
>Command-line Bugzilla Queries</A
></DT
><DT
>C.3. <A
HREF="quicksearch.html"
>The Quicksearch Utility</A
></DT
></DL
></DD
><DT
>D. <A
HREF="gfdl.html"
>GNU Free Documentation License</A
></DT
><DD
><DL
><DT
>0. <A
HREF="gfdl_0.html"
>PREAMBLE</A
></DT
><DT
>1. <A
HREF="gfdl_1.html"
>APPLICABILITY AND DEFINITIONS</A
></DT
><DT
>2. <A
HREF="gfdl_2.html"
>VERBATIM COPYING</A
></DT
><DT
>3. <A
HREF="gfdl_3.html"
>COPYING IN QUANTITY</A
></DT
><DT
>4. <A
HREF="gfdl_4.html"
>MODIFICATIONS</A
></DT
><DT
>5. <A
HREF="gfdl_5.html"
>COMBINING DOCUMENTS</A
></DT
><DT
>6. <A
HREF="gfdl_6.html"
>COLLECTIONS OF DOCUMENTS</A
></DT
><DT
>7. <A
HREF="gfdl_7.html"
>AGGREGATION WITH INDEPENDENT WORKS</A
></DT
><DT
>8. <A
HREF="gfdl_8.html"
>TRANSLATION</A
></DT
><DT
>9. <A
HREF="gfdl_9.html"
>TERMINATION</A
></DT
><DT
>10. <A
HREF="gfdl_10.html"
>FUTURE REVISIONS OF THIS LICENSE</A
></DT
><DT
><A
HREF="gfdl_howto.html"
>How to use this License for your documents</A
></DT
></DL
></DD
><DT
><A
HREF="glossary.html"
>Glossary</A
></DT
></DL
></DIV
><DIV
CLASS="LOT"
><DL
CLASS="LOT"
><DT
><B
>List of Examples</B
></DT
><DT
>3-1. <A
HREF="programadmin.html#AEN491"
>Creating some Components</A
></DT
><DT
>3-2. <A
HREF="programadmin.html#AEN520"
>Common Use of Versions</A
></DT
><DT
>3-3. <A
HREF="programadmin.html#AEN524"
>A Different Use of Versions</A
></DT
><DT
>3-4. <A
HREF="programadmin.html#AEN552"
>Using SortKey with Target Milestone</A
></DT
><DT
>3-5. <A
HREF="programadmin.html#AEN590"
>When to Use Group Security</A
></DT
><DT
>3-6. <A
HREF="programadmin.html#AEN607"
>Creating a New Group</A
></DT
><DT
>4-1. <A
HREF="how.html#AEN745"
>Some Famous Software Versions</A
></DT
><DT
>4-2. <A
HREF="how.html#AEN755"
>Mozilla Webtools Components</A
></DT
><DT
>1. <A
HREF="glossary.html#AEN1735"
>A Sample Product</A
></DT
></DL
></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>&nbsp;</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
>&nbsp;</TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="about.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>&nbsp;</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
>&nbsp;</TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>About This Guide</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>

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<HTML
><HEAD
><TITLE
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><META
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HREF="index.html"><LINK
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HREF="using.html"><LINK
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TITLE="How do I use Bugzilla?"
HREF="how.html"><LINK
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HREF="usingbz-conc.html"></HEAD
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><TH
COLSPAN="3"
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>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="how.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 4. Using Bugzilla</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="usingbz-conc.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="INIT4ME"
>4.4. What's in it for me?</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Indiana, it feels like we walking on fortune cookies!</I
></P
><P
><I
>These ain't fortune cookies, kid...</I
></P
></I
></TD
></TR
></TABLE
><P
> Customized User Preferences offer tremendous versatility to
your individual Bugzilla experience.
Let's plunge into what you can do! The first step is to click
the "Edit prefs" link at the footer of each page once you
have logged in to
<A
HREF="http://landfill.tequilarista.org/mozilla/bugzilla/query.cgi?GoAheadAndLogIn=1"
TARGET="_top"
> Landfill</A
>.
</P
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="ACCOUNTSETTINGS"
>4.4.1. Account Settings</A
></H2
><P
> On this page, you can change your basic Account Settings,
including your password and full name.
For security reasons, in order to change anything on this page you
must type your <EM
>current</EM
>
password into the "Old Password" field.
If you wish to change your password, type the new password you
want into the "New Password" field and again into the "Re-enter
new password" field to ensure
you typed your new password correctly. Select the "Submit" button and you're done!
</P
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="EMAILSETTINGS"
>4.4.2. Email Settings</A
></H2
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="NOTIFICATION"
>4.4.2.1. Email Notification</A
></H3
><P
> Ahh, here you can reduce or increase the amount of email sent you from Bugzilla!
In the drop-down "Notify me of changes to", select one of
<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
><EM
>All qualifying bugs</EM
>: sends you every change to every bug
where your name is somewhere on it, regardless of who changed it.</TD
></TR
><TR
><TD
><EM
>Only those bugs which I am listed in the CC line</EM
>: prevents
you from receiving mail for which you are the reporter,'
owner, or QA contact. If you are on the CC
list, presumably someone had a <EM
>good</EM
>
reason for you to get the email.</TD
></TR
><TR
><TD
><EM
>All qulifying bugs except those which I change</EM
>:
This is the default, and
a sensible setting. If someone else changes your bugs, you will get emailed,
but if you change bugs
yourself you will receive no notification of the change.</TD
></TR
></TBODY
></TABLE
><P
></P
>
</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="NEWEMAILTECH"
>4.4.2.2. New Email Technology</A
></H3
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> This option may not be available in all Bugzilla installations, depending upon
the preferences of the systems administrator responsible for the setup of your Bugzilla.
However, if you really want this functionality, ask her to "enable newemailtech
in Params"
and "make it the default for all new users", referring her to the Administration section
of this Guide.
</P
></BLOCKQUOTE
></DIV
><P
> Disregard the warnings about "experimental and bleeding edge"; the code to handle email
in a cleaner manner than that historically used for Bugzilla is
quite robust and well-tested now.
</P
><P
> I recommend you enable the option, "Click here to sign up (and risk any bugs)".
Your email-box
will thank you for it. The fundamental shift in "newemailtech" is away from standard UNIX
"diff" output, which is quite ugly, to a prettier, better laid-out email.
</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="WATCHSETTINGS"
>4.4.2.3. "Watching" Users</A
></H3
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> This option may not be available in all Bugzilla installations, depending upon
the preferences of the systems administrator responsible for the setup of your Bugzilla.
However, if you really want this functionality, ask her to "enable watchers in Params".
</P
></BLOCKQUOTE
></DIV
><P
> By entering user email names into the "Users to watch" text entry box, delineated by commas,
you can watch bugs of other users. This powerful functionality enables seamless transitions
as developers change projects, managers wish to get in touch with the issues faced by their
direct reports, or users go on vacation. If any of these three situations apply
to you, you will undoubtedly find this feature quite convenient.
</P
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="FOOTERSETTINGS"
>4.4.3. Page Footer</A
></H2
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> By default, this page is quite barren. However, go explore the Query Page some more; you will
find that you can store numerous queries on the server, so if you regularly run a particular query
it is just a drop-down menu away. On this page of Preferences, if you have many stored
queries you can elect to have them always one-click away!
</P
></BLOCKQUOTE
></DIV
><P
> If you have many stored queries on the server, here you will find individual drop-downs for each
stored query. Each drop-down gives you the option of that query appearing on the footer of every
page in Bugzilla! This gives you powerful one-click access to any complex searches you may set up,
and is an excellent way to impress your boss...
</P
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
>By default, the "My Bugs" link appears at the bottom of each page. However, this query
gives you both the bugs you have reported, as well as those you are assigned. One of the most
common uses for this page is to remove the "My Bugs" link, replacing it with two other queries,
commonly called "My Bug Reports" and "My Bugs" (but only referencing bugs assigned to you). This
allows you to distinguish those bugs you have reported from those you are assigned. I commonly
set up complex Boolean queries in the Query page and link them to my footer in this page. When
they are significantly complex, a one-click reference can save hours of work.</P
></BLOCKQUOTE
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="PERMISSIONSETTINGS"
>4.4.4. Permissions</A
></H2
><P
> This is a purely informative page which outlines your current permissions on
this installation of Bugzilla. If you have permissions to grant certain permissions to
other users, the "other users" link appears on this page as well as the footer.
For more information regarding user administration, please consult the Administration
section of this Guide.
</P
></DIV
></DIV
><DIV
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></H1
><DIV
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><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>5.1. <A
HREF="bonsai.html"
>Bonsai</A
></DT
><DT
>5.2. <A
HREF="cvs.html"
>CVS</A
></DT
><DT
>5.3. <A
HREF="scm.html"
>Perforce SCM</A
></DT
><DT
>5.4. <A
HREF="tinderbox.html"
>Tinderbox</A
></DT
></DL
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></TR
><TR
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><A
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>Prev</A
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><TD
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><A
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>1.4. New Versions</A
></H1
><P
> This is the initial release of the Bugzilla Guide.
</P
><P
> This document can be found in the following places:
</P
><P
> <P
></P
><UL
><LI
><P
> <A
HREF="http://www.trilobyte.net/barnsons/"
TARGET="_top"
>TriloBYTE</A
>
</P
></LI
><LI
><P
> <A
HREF="http://www.mozilla.org/projects/bugzilla/"
TARGET="_top"
>Mozilla.org</A
>
</P
></LI
><LI
><P
> <A
HREF="http://www.linuxdoc.org/"
TARGET="_top"
>The Linux Documentation Project</A
>
</P
></LI
></UL
>
</P
><P
> The latest version of this document can be checked out via CVS.
Please follow the instructions available at
<A
HREF="http://www.mozilla.org/cvs.html"
TARGET="_top"
>the Mozilla CVS page</A
>,
and check out the mozilla/webtools/bugzilla/docs/ branch.
</P
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>Up</A
></TD
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<HTML
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TITLE="The setperl.pl Utility"
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>Appendix C. Useful Patches and Utilities for Bugzilla</A
></H1
><DIV
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><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>C.1. <A
HREF="setperl.html"
>The setperl.pl Utility</A
></DT
><DT
>C.2. <A
HREF="cmdline.html"
>Command-line Bugzilla Queries</A
></DT
><DT
>C.3. <A
HREF="quicksearch.html"
>The Quicksearch Utility</A
></DT
></DL
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><TD
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VALIGN="bottom"
><A
HREF="useradmin.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="POSTINSTALL-CHECK"
>3.1. Post-Installation Checklist</A
></H1
><P
> After installation, follow the checklist below to ensure that
you have a successful installation.
If you do not see a recommended setting for a parameter,
consider leaving it at the default
while you perform your initial tests on your Bugzilla setup.
</P
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
> Set "maintainer" to <EM
>your</EM
> email address.
This allows Bugzilla's error messages
to display your email
address and allow people to contact you for help.
</P
></LI
><LI
><P
> Set "urlbase" to the URL reference for your Bugzilla installation.
If your bugzilla query page is at http://www.foo.com/bugzilla/query.cgi,
your url base is http://www.foo.com/bugzilla/
</P
></LI
><LI
><P
> Set "usebuggroups" to "1" <EM
>only</EM
>
if you need to restrict access to products.
I suggest leaving this parameter <EM
>off</EM
>
while initially testing your Bugzilla.
</P
></LI
><LI
><P
> Set "usebuggroupsentry" to "1" if you want to be able to restrict access to products.
Once again, if you are simply testing your installation, I suggest against
turning this parameter on; the strict security checking may stop you from
being able to modify your new entries.
</P
></LI
><LI
><P
> Set "shadowdb" to "bug_shadowdb" if you will be
running a *very* large installation of Bugzilla.
The shadow database enables many simultaneous users
to read and write to the database
without interfering with one another.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Enabling "shadowdb" can adversely affect the stability
of your installation of Bugzilla.
You may frequently need to manually synchronize your databases,
or schedule nightly syncs
via "cron"
</P
></BLOCKQUOTE
></DIV
>
Once again, in testing you should
avoid this option -- use it if or when you <EM
>need</EM
> to use it, and have
repeatedly run into the problem it was designed to solve -- very long wait times while
attempting to commit a change to the database.
</P
><P
> If you use the "shadowdb" option, it is only natural that you should turn the "queryagainstshadowdb"
option "On" as well. Otherwise you are replicating data into a shadow database for no reason!
</P
></LI
><LI
><P
> If you have custom logos or HTML you must put in place to fit within your site design guidelines,
place the code in the "headerhtml", "footerhtml", "errorhtml", "bannerhtml", or "blurbhtml" text boxes.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> The "headerhtml" text box is the HTML printed out <EM
>before</EM
> any other code on the page.
If you have a special banner, put the code for it in "bannerhtml". You may want to leave these
settings at the defaults initially.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> Add any text you wish to the "passwordmail" parameter box. For instance,
many people choose to use this box to give a quick training blurb about how to
use Bugzilla at your site.
</P
></LI
><LI
><P
> Set "newemailtech" to "on". Your users will thank you. This is the default in the post-2.12 world.
</P
></LI
><LI
><P
> Do you want to use the qa contact ("useqacontact") and status whiteboard ("usestatuswhiteboard") fields?
These fields are useful because they allow for more flexibility, particularly when you have an existing
Quality Assurance and/or Release Engineering team,
but they may not be needed for smaller installations.
</P
></LI
><LI
><P
> Set "whinedays" to the amount of days you want to let bugs go in the "New" or "Reopened" state before
notifying people they have untouched new bugs. If you do not plan to use this feature, simply do
not set up the whining cron job described in the README, or set this value to "0".
</P
></LI
><LI
><P
> Set the "commenton" options according to your site policy. It is a wise idea to require comments when users
resolve, reassign, or reopen bugs.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> It is generally far better to require a developer comment when resolving bugs than not.
Few things are more annoying to bug database users than having a developer
mark a bug "fixed" without any comment as to what the fix was (or even that it was truly fixed!)
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> Set "supportwatchers" to "On". This feature is helpful for team leads to monitor progress in their
respective areas, and can offer many other benefits, such as allowing a developer to pick up a
former engineer's bugs without requiring her to change all the information in the bug.
</P
></LI
></OL
></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="administration.html"
>Prev</A
></TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="index.html"
>Home</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
><A
HREF="useradmin.html"
>Next</A
></TD
></TR
><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>Administering Bugzilla</TD
><TD
WIDTH="34%"
ALIGN="center"
VALIGN="top"
><A
HREF="administration.html"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>User Administration</TD
></TR
></TABLE
></DIV
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>

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<HTML
><HEAD
><TITLE
>Product, Component, Milestone, and Version Administration</TITLE
><META
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HREF="index.html"><LINK
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HREF="administration.html"><LINK
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TITLE="User Administration"
HREF="useradmin.html"><LINK
REL="NEXT"
TITLE="Bugzilla Security"
HREF="security.html"></HEAD
><BODY
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>The Bugzilla Guide</TH
></TR
><TR
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ALIGN="left"
VALIGN="bottom"
><A
HREF="useradmin.html"
>Prev</A
></TD
><TD
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ALIGN="center"
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>Chapter 3. Administering Bugzilla</TD
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><A
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>Next</A
></TD
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></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="PROGRAMADMIN"
>3.3. Product, Component, Milestone, and Version Administration</A
></H1
><TABLE
BORDER="0"
WIDTH="100%"
CELLSPACING="0"
CELLPADDING="0"
CLASS="EPIGRAPH"
><TR
><TD
WIDTH="45%"
>&nbsp;</TD
><TD
WIDTH="45%"
ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Dear Lord, we have to get our users to do WHAT?</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="PRODUCTS"
>3.3.1. Products</A
></H2
><FONT
COLOR="RED"
>Formerly, and in some spots still, called "Programs"</FONT
><P
> <A
HREF="glossary.html#GLOSS_PRODUCT"
><I
CLASS="GLOSSTERM"
>Products</I
></A
> are the
broadest category in Bugzilla, and you should have the least of these.
If your company makes computer games, you should have one product per game,
and possibly a few special products
(website, meetings...)
</P
><P
> A Product (formerly called "Program", and still referred to that way
in some portions of the source code) controls some very important functions.
The number of "votes" available for users to vote for the most important bugs
is set per-product, as is the number of votes required to move a bug automatically
from the UNCONFIRMED status to the NEW status. One can close a Product for further
bug entry and define various Versions available from the Edit Product screen.
</P
><P
>To create a new product:</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Select "components" from the yellow footer
</P
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> It may seem counterintuitive to click "components" when you want
to edit the properties associated with Products. This is one of a long
list of things we want in Bugzilla 3.0...
</P
></BLOCKQUOTE
></DIV
></LI
><LI
><P
> Select the "Add" link to the right of "Add a new product".
</P
></LI
><LI
><P
> Enter the name of the product and a description.
The Description field is free-form.
</P
></LI
></OL
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> Don't worry about the "Closed for bug entry", "Maximum Votes per person",
"Maximum votes a person can put on a single bug", "Number of votes a bug in
this Product needs to automatically get out of the UNCOMFIRMED state",
and "Version" options yet.
We'll cover those in a few moments.
</P
></BLOCKQUOTE
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="COMPONENTS"
>3.3.2. Components</A
></H2
><P
> Components are subsections of a Product.
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN491"
></A
><P
><B
>Example 3-1. Creating some Components</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN493"
></A
><P
></P
><P
> The computer game you are designing may a "UI" component, an "API" component,
a "Sound System" component, and a "Plugins" component, each overseen by a different
programmer. It often makes sense to divide Components in Bugzilla according to the
natural divisions of responsibility within your Product or company.
</P
><P
></P
></DIV
></DIV
>
Each component has a owner and (if you turned it on in the parameters), a qa
contact. The owner should be the primary person who fixes bugs in that component. The QA
Contact should be the person who will ensure these bugs are completely fixed. The Owner,
QA Contact, and Reporter will get email when new bugs are created in this Component and
when these bugs change. Default Owner and Default QA Contact fields only dictate the
<EM
>default assignments</EM
>; the Owner and Q/A Contact fields in a bug
are otherwise unrelated to the Component.
</P
><P
> To create a new Component:
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Select the "Edit components" link from the "Edit Product" page
</P
></LI
><LI
><P
> Select the "Add" link to the right of the "Add a new component" text
on the "Select Component" page.
</P
></LI
><LI
><P
> Fill out the "Component" field, a short "Description", and the "Initial Owner".
The "Component" field should not contain a space. The "Description" field is
free-form. The "Initial Owner" field must be that of a valid user already
existing in the database. If the initial owner does not exist, Bugzilla
will refuse to create the component.
<DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> Is your "Default Owner" a user who is not yet in the database?
No problem.
<P
></P
><OL
TYPE="a"
><LI
><P
> Select the "Log out" link on the footer of the page.
</P
></LI
><LI
><P
> Select the "New Account" link on the footer of the "Relogin" page
</P
></LI
><LI
><P
> Type in the email address of the default owner you want to create
in the "E-mail address" field, and her full name in the "Real name"
field, then select the "Submit Query" button.
</P
></LI
><LI
><P
> Now select "Log in" again, type in your login information, and you
can modify the product to use the Default Owner information
you require.
</P
></LI
></OL
>
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> Either "edit" more components or return to the "query" page on the ensuing
"Addming new component" page. To return to the Product you were editing, you
must select the "components" link as before.
</P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="VERSIONS"
>3.3.3. Versions</A
></H2
><P
> Versions are the revisions of the product, such as "Flinders 3.1", "Flinders 95",
and "Flinders 2000". Using Versions helps you isolate code changes and are an aid
in reporting.
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN520"
></A
><P
><B
>Example 3-2. Common Use of Versions</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN522"
></A
><P
></P
><P
> A user reports a bug
against Version "Beta 2.0" of your product. The current Version of your software
is "Release Candidate 1", and no longer has the bug. This will
help you triage and classify bugs according to their relevance. It is also
possible people may report bugs against bleeding-edge beta versions that are
not evident in older versions of the software. This can help isolate code
changes that caused the bug
</P
><P
></P
></DIV
></DIV
>
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN524"
></A
><P
><B
>Example 3-3. A Different Use of Versions</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN526"
></A
><P
></P
><P
> This field has been used to good effect by an online service provider in a slightly
different way. They had three versions of the product: "Production", "QA",
and "Dev". Although it may be the same product, a bug in the development
environment is not normally as critical as a Production bug, nor does it
need to be reported publicly. When used in conjunction with Target Milestones,
one can easily specify the environment where a bug can be reproduced, and
the Milestone by which it will be fixed.
</P
><P
></P
></DIV
></DIV
>
</P
><P
> To create and edit Versions:
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> From the "Edit Product" screen, select "Edit Versions"
</P
></LI
><LI
><P
> You will notice that the product already has the default version "undefined".
If your product doesn't use version numbers, you may want to leave this as it is
or edit it so that it is "---". You can then go back to the edit versions page
and add new versions to your product.
</P
><P
> Otherwise, click the "Add" button to the right of the "Add a new version" text.
</P
></LI
><LI
><P
> Enter the name of the Version. This can be free-form characters up to the limit of the
text box. Then select the "Add" button.
</P
></LI
><LI
><P
> At this point you can select "Edit" to edit more Versions, or return to the "Query"
page, from which you can navigate back to the product through the "components" link
at the foot of the Query page.
</P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="MILESTONES"
>3.3.4. Milestones</A
></H2
><P
> Milestones are "targets" that you plan to get a bug fixed by. For example, you have a bug that
you plan to fix for your 3.0 release, it would be assigned the milestone of 3.0. Or, you have a
bug that you plan to fix for 2.8, this would have a milestone of 2.8.
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Milestone options will only appear for a Product if you turned the "usetargetmilestone" field
in the "Edit Parameters" screen "On".
</P
></BLOCKQUOTE
></DIV
><P
> To create new Milestones, set Default Milestones, and set Milestone URL:
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Select "edit milestones"
</P
></LI
><LI
><P
> Select "Add" to the right of the "Add a new milestone" text
</P
></LI
><LI
><P
> Enter the name of the Milestone in the "Milestone" field.
You can optionally set the "Sortkey", which is a positive or negative number (-255 to 255)
that defines where in the list this particular milestone appears.
Select "Add".
</P
><DIV
CLASS="EXAMPLE"
><A
NAME="AEN552"
></A
><P
><B
>Example 3-4. Using SortKey with Target Milestone</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN554"
></A
><P
></P
><P
> Let's say you create a target milestone called "Release 1.0", with Sortkey set to "0".
Later, you realize that you will have a public beta, called "Beta1".
You can create a Milestone called "Beta1", with a Sortkey of "-1" in order to ensure
people will see the Target Milestone of "Beta1" earlier on the list than "Release 1.0"
</P
><P
></P
></DIV
></DIV
></LI
><LI
><P
> If you want to add more milestones, select the "Edit" link.
If you don't, well shoot, you have to go back to the "query" page and select "components"
again, and make your way back to the Product you were editing.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> This is another in the list of unusual user interface decisions that
we'd like to get cleaned up. Shouldn't there be a link to the effect of
"edit the Product I was editing when I ended up here"? In any case,
clicking "components" in the footer takes you back to the "Select product"
screen, from which you can begin editing your product again.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> From the Edit Product screen again (once you've made your way back), enter the URL
for a description of what your milestones are for this product in the "Milestone URL" field.
It should be of the format "http://www.foo.com/bugzilla/product_milestones.html"
</P
><P
> Some common uses of this field include product descriptions, product roadmaps,
and of course a simple description of the meaning of each milestone.
</P
></LI
><LI
><P
> If you're using Target Milestones, the "Default Milestone" field must have some
kind of entry. If you really don't care if people set coherent Target Milestones,
simply leave this at the default, "---". However, controlling and regularly updating the Default
Milestone field is a powerful tool when reporting the status of projects.
</P
><P
>Select the "Update" button when you are done.</P
></LI
><LI
><P
>
</P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="VOTING"
>3.3.5. Voting</A
></H2
><P
> The concept of "voting" is a poorly understood, yet powerful feature for the management
of open-source projects. Each user is assigned so many Votes per product, which they can
freely reassign (or assign multiple votes to a single bug).
This allows developers to gauge user need for a particular enhancement
or bugfix. By allowing bugs with a certain number of votes to automatically move from
"UNCONFIRMED" to "NEW", users of the bug system can help high-priority bugs garner
attention so they don't sit for a long time awaiting triage.
</P
><P
> The daunting challenge of Votes is deciding where you draw the line for a "vocal majority". If you
only have a user base of 100 users, setting a low threshold for bugs to move from UNCONFIRMED
to NEW makes sense. As the Bugzilla user base expands, however, these thresholds must be
re-evaluated. You should gauge whether this feature is worth the time and close monitoring involved,
and perhaps forego implementation until you have a critical mass of users who demand it.
</P
><P
>To modify Voting settings:</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Navigate to the "Edit Product" screen for the Product you wish to modify
</P
></LI
><LI
><P
> Set "Maximum Votes per person" to your calculated value. Setting this field
to "0" disables voting.
</P
></LI
><LI
><P
> Set "Maximum Votes a person can put on a single bug" to your calculated value. It
should probably be some number lower than the "Maximum votes per person".
Setting this field to "0" disables voting, but leaves the voting options open
to the user. This is confusing.
</P
></LI
><LI
><P
> Set "Number of votes a bug in this product needs to automatically get out of the
UNCONFIRMED state" to your calculated number. Setting this field to "0"
disables the automatic move of bugs from UNCONFIRMED to NEW. Some people
advocate leaving this at "0", but of what use are Votes if your Bugzilla
user base is unable to affect which bugs appear on Development radar?
<DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> You should probably set this number to higher than a small coalition of
Bugzilla users can influence it. Most sites use this as a "referendum"
mechanism -- if users are able to vote a bug out of UNCONFIRMED, it
is a <EM
>really</EM
> bad bug!
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> Once you have adjusted the values to your preference, select the "Update" button.
</P
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="GROUPS"
>3.3.6. Groups and Group Security</A
></H2
><P
> Groups can be very useful in bugzilla, because they allow users to isolate
bugs or products that should only be seen by certain people. Groups can also
be a complicated minefield of interdependencies and weirdness if mismanaged.
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN590"
></A
><P
><B
>Example 3-5. When to Use Group Security</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN592"
></A
><P
></P
><P
> Many Bugzilla sites isolate "Security-related" bugs from all other bugs.
This way, they can have a fix ready before the security vulnerability
is announced to the world. You can create a "Security" product which, by
default, has no members, and only add members to the group (in their individual
User page, as described under User Administration) who should have
priveleged access to "Security" bugs. Alternately, you may create a Group
independently of any Product, and change the Group mask on individual bugs
to restrict access to members only of certain Groups.
</P
><P
></P
></DIV
></DIV
>
Groups only work if you enable the "usebuggroups" paramater.
In addition, if the "usebuggroupsentry" parameter is "On", one can restrict access
to products by groups, so that only members of a product group are able to view
bugs within that product.
Group security in Bugzilla can be divided into two categories:
Generic and Product-Based.
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Groups in Bugzilla are a complicated beast that evolved out of very simple user
permission bitmasks, apparently itself derived from common concepts in UNIX access
controls. A "bitmask" is a fixed-length number whose value can describe one, and
only one, set of states. For instance, UNIX file permissions are assigned bitmask
values: "execute" has a value of 1, "write" has a value of 2,
and "read" has a value of 4. Add them together,
and a file can be read, written to, and executed if it has a bitmask of "7". (This
is a simplified example -- anybody who knows UNIX security knows there is much
more to it than this. Please bear with me for the purpose of this note.) The only
way a bitmask scheme can work is by doubling the bit count for each value. Thus
if UNIX wanted to offer another file permission, the next would have to be a value of
8, then the next 16, the next 32, etc.
</P
><P
> Similarly, Bugzilla offers a bitmask to define group permissions, with an internal
limit of 64. Several are already occupied
by built-in permissions. The way around this limitation is
to avoid assigning groups to products if you have many products, avoid bloating
of group lists, and religiously prune irrelevant groups. In reality, most installations
of Bugzilla support far fewer than 64 groups, so this limitation has not hit
for most sites, but it is on the table to be revised for Bugzilla 3.0
because it interferes with the security schemes of some administrators.
</P
></BLOCKQUOTE
></DIV
><P
> To enable Generic Group Security ("usebuggroups"):
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> Turn "On" "usebuggroups" in the "Edit Parameters" screen.
</P
></LI
><LI
><P
> You will generally have no groups set up. Select the "groups" link
in the footer.
</P
></LI
><LI
><P
> Take a moment to understand the instructions on the "Edit Groups" screen.
Once you feel confident you understand what is expected of you, select the
"Add Group" link.
</P
></LI
><LI
><P
> Fill out the "New Name" (remember, no spaces!), "New Description", and "New
User RegExp" fields. "New User RegExp" allows you to automatically place
all users who fulfill the Regular Expression into the new group.
<DIV
CLASS="EXAMPLE"
><A
NAME="AEN607"
></A
><P
><B
>Example 3-6. Creating a New Group</B
></P
><DIV
CLASS="INFORMALEXAMPLE"
><A
NAME="AEN609"
></A
><P
></P
><P
> I created a group called "DefaultGroup" with a description of "This is simply
a group to play with", and a "New User RegExp" of "*@velio.com". This
new group automatically includes all Bugzilla users with "@velio.com" at the
end of their user id. When I finished, my new group was assigned bit #128.
</P
><P
></P
></DIV
></DIV
>
When you have finished, select the "Add" button.
</P
></LI
></OL
><P
> To enable Product-Based Group Security ("usebuggroupsentry"):
</P
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
BORDER="1"
WIDTH="100%"
><TR
><TD
ALIGN="CENTER"
><B
>Warning</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
> Don't forget that you only have 64 groups masks available, total, for
your installation of Bugzilla! If you plan on having more than 50
products in your individual Bugzilla installation, and require group
security for your products, you should
consider either running multiple Bugzillas or using Generic Group Security
instead of Product-Based ("usebuggroupsentry") Group Security.
</P
></TD
></TR
></TABLE
></DIV
><P
></P
><OL
TYPE="1"
><LI
><P
> Turn "On" "usebuggroups" and "usebuggroupsentry" in the "Edit Parameters" screen.
</P
><DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
BORDER="1"
WIDTH="90%"
><TR
><TD
ALIGN="CENTER"
><B
>Warning</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
> "usebuggroupsentry" has the capacity to prevent the administrative user
from directly altering bugs because of conflicting group permissions.
If you plan on using "usebuggroupsentry", you should plan on restricting administrative
account usage to administrative duties only.
In other words, manage bugs with an unpriveleged user account, and
manage users, groups, Products, etc. with the administrative account.
</P
></TD
></TR
></TABLE
></DIV
></LI
><LI
><P
> You will generally have no Groups set up, unless you enabled "usebuggroupsentry"
prior to creating any Products. To create "Generic Group Security" groups,
follow the instructions given above. To create Product-Based Group security,
simply follow the instructions for creating a new Product. If you need to
add users to these new groups as you create them, you will find the option
to add them to the group available under the "Edit User" screens.
</P
></LI
></OL
></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
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WIDTH="100%"><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
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><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
><A
HREF="useradmin.html"
>Prev</A
></TD
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HREF="index.html"
>Home</A
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>Next</A
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><H1
CLASS="SECTION"
><A
NAME="QUICKSEARCH"
>C.3. The Quicksearch Utility</A
></H1
><P
> Quicksearch is a new, experimental feature of the 2.12 release.
It consist of two Javascript files, "quicksearch.js" and "localconfig.js",
and two documentation files, "quicksearch.html" and "quicksearchhack.html"
</P
><P
> The index.html page has been updated to include the QuickSearch text box.
</P
><P
> To take full advantage of the query power, the Bugzilla maintainer must
edit "localconfig.js" according to the value sets used in the local installation.
</P
><P
> Currently, keywords must be hard-coded in localconfig.js. If they are not,
keywords are not automatically recognized. This means, if localconfig.js
is left unconfigured, that searching for a bug with the "foo" keyword
will only find bugs with "foo" in the summary, status whiteboard, product or
component name, but not those with the keyword "foo".
</P
><P
> Workarounds for Bugzilla users:
<P
></P
><TABLE
BORDER="0"
><TBODY
><TR
><TD
>search for '!foo' (this will find only bugs with the keyword "foo"</TD
></TR
><TR
><TD
>search 'foo,!foo' (equivalent to 'foo OR keyword:foo')</TD
></TR
></TBODY
></TABLE
><P
></P
>
</P
><P
> When this tool is ported from client-side JavaScript to server-side Perl,
the requirement for hard-coding keywords can be fixed.
<A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=70907"
TARGET="_top"
>This bug</A
>
has details.
</P
></DIV
><DIV
CLASS="NAVFOOTER"
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ALIGN="LEFT"
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WIDTH="100%"
BORDER="0"
CELLPADDING="0"
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VALIGN="top"
><A
HREF="cmdline.html"
>Prev</A
></TD
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WIDTH="34%"
ALIGN="center"
VALIGN="top"
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>Home</A
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<HTML
><HEAD
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><META
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TITLE="The Bugzilla Guide"
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VALIGN="bottom"
><A
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>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
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><DIV
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><H1
CLASS="SECTION"
><A
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>2.1. UNIX Installation</A
></H1
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Please consult the README included with the Bugzilla distribution
as the current canonical source for UNIX installation instructions.
We do, however, have some installation notes for errata from the README.
</P
></BLOCKQUOTE
></DIV
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> If you are installing Bugzilla on S.u.S.e. Linux, or some other
distributions with "paranoid" security options, it is possible
that the checksetup.pl script may fail with the error:
<SPAN
CLASS="ERRORNAME"
>cannot chdir(/var/spool/mqueue): Permission denied</SPAN
>
This is because your
/var/spool/mqueue directory has a mode of "drwx------". Type
<B
CLASS="COMMAND"
>chmod 755 /var/spool/mqueue</B
> as root to fix this problem.
</P
></BLOCKQUOTE
></DIV
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
>
</P
></BLOCKQUOTE
></DIV
></DIV
><DIV
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<HTML
><HEAD
><TITLE
>Win32 (Win98+/NT/2K) Installation</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
REL="UP"
TITLE="Installing Bugzilla"
HREF="installation.html"><LINK
REL="PREVIOUS"
TITLE="UNIX Installation"
HREF="readme.unix.html"><LINK
REL="NEXT"
TITLE="Administering Bugzilla"
HREF="administration.html"></HEAD
><BODY
CLASS="SECTION"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="readme.unix.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 2. Installing Bugzilla</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="administration.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="README.WINDOWS"
>2.2. Win32 (Win98+/NT/2K) Installation</A
></H1
><P
> These directions have <EM
>not</EM
> been extensively tested.
We need testers! Please try these out and post any changes to the
newsgroup.
</P
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="NTVERIFIED"
>2.2.1. Win32 Installation: Step-by-step</A
></H2
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> You should be familiar with, and cross-reference, the UNIX README
while performing your Win32 installation. Unfortunately, Win32
directions are not yet as detailed as those for UNIX.
</P
><P
> The <EM
>most critical</EM
> difference for Win32 users is
the lack of support for a crypt() function in MySQL for Windows. It does not
have it! All ENCRYPT statements must be modified.
</P
></BLOCKQUOTE
></DIV
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
> Install <A
HREF="http://www.apache.org/"
TARGET="_top"
>Apache Web Server</A
>
for Windows.
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> You may also use Internet Information Server or Personal Web
Server for this purpose. However, setup is slightly more
difficult. If ActivePerl doesn't seem to handle your file
associations correctly (for .cgi and .pl files), please
consult the FAQ, in the "Win32" section.
</P
><P
> If you are going to use IIS, if on Windows NT you must be updated
to at least Service Pack 4.
</P
></BLOCKQUOTE
></DIV
></LI
><LI
><P
> Install <A
HREF="http://www.activestate.com/"
TARGET="_top"
>ActivePerl</A
>
</P
><P
> Please also check the following links to fully understand the status
of ActivePerl on Win32:
<A
HREF="http://language.perl.com/newdocs/pod/perlport.html"
TARGET="_top"
> Perl Porting</A
>, and
<A
HREF="http://ftp.univie.ac.at/packages/perl/ports/nt/FAQ/perlwin32faq5.html"
TARGET="_top"
> Hixie Click Here</A
>
</P
></LI
><LI
><P
> Use ppm from your perl\bin directory to install the following packs: DBI,
DBD-Mysql, TimeDate, Chart, Date-Calc, Date-Manip, and GD. You may need
to extract them from .zip format using Winzip or other unzip program first.
These additional ppm modules can be downloaded from ActiveState.
</P
><P
> The syntax for ppm is:
<TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>C:&#62; </TT
><B
CLASS="COMMAND"
>ppm install &#60;module&#62;.ppd</B
>
</TT
>
</P
><P
> You can find ActiveState ppm modules at
<A
HREF="http://www.activestate.com/PPMPackages/5.6plus/"
TARGET="_top"
> http://www.activestate.com/PPMPackages/5.6plus</A
>
</P
></LI
><LI
><P
> Download and install the Windows GNU tools from
<A
HREF="http://www.cygwin.com/"
TARGET="_top"
>www.cygwin.com</A
>.
Make sure the GNU utilities are in your $PATH.
</P
></LI
><LI
><P
> Install MySQL for NT.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Your configuration file for MySQL <EM
>must</EM
> be named C:\MY.CNF.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> Setup MySQL
</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>C:&#62; </TT
>
<B
CLASS="COMMAND"
>C:\mysql\bin\mysql -u root mysql</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
<B
CLASS="COMMAND"
>DELETE FROM user WHERE Host='localhost' AND User='';</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
<B
CLASS="COMMAND"
>UPDATE user SET Password=PASSWORD ('new_password')
WHERE user='root';</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
<B
CLASS="COMMAND"
>GRANT SELECT, INSERT, UPDATE, DELETE,
INDEX, ALTER, CREATE, DROP, REFERENCES
ON bugs.* to bugs@localhost
IDENTIFIED BY 'bugs_password';</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
<B
CLASS="COMMAND"
>FLUSH PRIVILEGES;</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
<B
CLASS="COMMAND"
>create database bugs;</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>mysql&#62;</TT
>
<B
CLASS="COMMAND"
>exit</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>C:&#62;</TT
>
<B
CLASS="COMMAND"
>C:\mysql\bin\mysqladmin -u root -p reload</B
>
</TT
>
</P
></LI
></OL
></LI
><LI
><P
> Configure Bugzilla. For Win32, this involves editing "defparams.pl"
and "localconfig" to taste. Running "checksetup.pl" should create
localconfig for you. Note that getgrnam() doesn't work, and should be
deleted. Change this line:
"my $webservergid = getgrnam($my_webservergroup); "
to
"my $webservergid = $my_webservergroup; "
</P
></LI
><LI
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> There are several alternatives to Sendmail that will work on Win32.
The one mentioned here is a <EM
>suggestion</EM
>, not
a requirement. Some other mail packages that can work include
<A
HREF="http://www.blat.net/"
TARGET="_top"
>BLAT</A
>,
<A
HREF="http://www.geocel.com/windmail/"
TARGET="_top"
>Windmail</A
>,
<A
HREF="http://www.dynamicstate.com/"
TARGET="_top"
>Mercury Sendmail</A
>,
and the CPAN Net::SMTP Perl module (available in .ppm).
Every option requires some hacking of the Perl scripts for Bugzilla
to make it work. The option here simply requires the least.
</P
></BLOCKQUOTE
></DIV
><P
> Download NTsendmail, available from<A
HREF="http://www.ntsendmail.com/"
TARGET="_top"
> www.ntsendmail.com</A
>. In order for it to work, you must set up some
new environment variables (detailed on the ntsendmail home page). Figuring
out where to put those variables is left as an exercise for the reader.
You must have a "real" mail server which allows you to relay off it
in your $ENV{"NTsendmail"} (which you should probably place in globals.pl)
</P
><P
> Once downloaded and installed, modify all open(SENDMAIL) calls to open
"| c:\ntsendmail\ntsendmail -t" instead of "|/usr/lib/sendmail -t".
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> We need someone to test this and make sure this works as advertised.
</P
></BLOCKQUOTE
></DIV
></LI
><LI
><P
> Modify globals.pl and CGI.pl to remove the word "encrypt".
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> I'm not sure this is all that is involved to remove crypt. Any
NT Bugzilla hackers want to pipe up?
</P
></BLOCKQUOTE
></DIV
></LI
><LI
><P
> Change all references to "processmail" to "processmail.pl" in
all files, and rename "processmail" to "processmail.pl"
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> I really think this may be a change we want to make for
main-tree Bugzilla. It's painless for the UNIX folks,
and will make the Win32 people happier.
</P
></BLOCKQUOTE
></DIV
></LI
><LI
><P
> Modify the path to perl on the first line (#!) of all files
to point to your Perl installation, and
add "perl" to the beginning of all Perl system calls that
use a perl script as an argument. This may take you a while.
There is a "setperl.pl" utility to speed part of this procedure,
available in the "Patches and Utilities" section of The Bugzilla Guide.
</P
></LI
><LI
><P
> In processmail.pl, add "binmode(HANDLE)" before all read() calls.
This may not be necessary, but in some cases the read() under
Win32 doesn't count the EOL's without using a binary read().
</P
></LI
></OL
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="ADDLWINTIPS"
>2.2.2. Additional Windows Tips</A
></H2
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> From Andrew Pearson:
<A
NAME="AEN304"
></A
><BLOCKQUOTE
CLASS="BLOCKQUOTE"
><P
> "You can make Bugzilla work with Personal Web Server for
Windows 98 and higher, as well as for IIS 4.0. Microsoft has
information available at
<A
HREF=" http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP"
TARGET="_top"
> http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP</A
>
</P
><P
> Basically you need to add two String Keys in the
registry at the following location:
</P
><P
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters\ScriptMap
</P
><P
> The keys should be called ".pl" and ".cgi", and both
should have a value something like:
<B
CLASS="COMMAND"
>c:/perl/bin/perl.exe "%s" "%s"</B
>
</P
><P
> The KB article only talks about .pl, but it goes into
more detail and provides a perl test script.
</P
></BLOCKQUOTE
>
</P
></BLOCKQUOTE
></DIV
></DIV
></DIV
><DIV
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VALIGN="top"
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>Prev</A
></TD
><TD
WIDTH="34%"
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<HTML
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><META
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TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
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HREF="integration.html"><LINK
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TITLE="CVS"
HREF="cvs.html"><LINK
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TITLE="Tinderbox"
HREF="tinderbox.html"></HEAD
><BODY
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><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
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><TH
COLSPAN="3"
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></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="cvs.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 5. Integrating Bugzilla with Third-Party Tools</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="tinderbox.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="SCM"
>5.3. Perforce SCM</A
></H1
><P
> Richard Brooksby and his team have an integration tool
in public beta. You can find it at
<A
HREF="http://www.ravenbrook.com/project/p4dt"
TARGET="_top"
> http://www.ravenbrook.com/project/p4dti</A
>.
</P
></DIV
><DIV
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VALIGN="top"
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HREF="cvs.html"
>Prev</A
></TD
><TD
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VALIGN="top"
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>Home</A
></TD
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ALIGN="right"
VALIGN="top"
><A
HREF="tinderbox.html"
>Next</A
></TD
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><TR
><TD
WIDTH="33%"
ALIGN="left"
VALIGN="top"
>CVS</TD
><TD
WIDTH="34%"
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VALIGN="top"
><A
HREF="integration.html"
>Up</A
></TD
><TD
WIDTH="33%"
ALIGN="right"
VALIGN="top"
>Tinderbox</TD
></TR
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<HTML
><HEAD
><TITLE
>Better Searching</TITLE
><META
NAME="GENERATOR"
CONTENT="Modular DocBook HTML Stylesheet Version 1.61
"><LINK
REL="HOME"
TITLE="The Bugzilla Guide"
HREF="index.html"><LINK
REL="UP"
TITLE="The Future of Bugzilla"
HREF="future.html"><LINK
REL="PREVIOUS"
TITLE="Reducing Spam"
HREF="spamlite.html"><LINK
REL="NEXT"
TITLE="Description Flags and Tracking Bugs"
HREF="trackingbugs.html"></HEAD
><BODY
CLASS="SECTION"
BGCOLOR="#FFFFFF"
TEXT="#000000"
LINK="#0000FF"
VLINK="#840084"
ALINK="#0000FF"
><DIV
CLASS="NAVHEADER"
><TABLE
WIDTH="100%"
BORDER="0"
CELLPADDING="0"
CELLSPACING="0"
><TR
><TH
COLSPAN="3"
ALIGN="center"
>The Bugzilla Guide</TH
></TR
><TR
><TD
WIDTH="10%"
ALIGN="left"
VALIGN="bottom"
><A
HREF="spamlite.html"
>Prev</A
></TD
><TD
WIDTH="80%"
ALIGN="center"
VALIGN="bottom"
>Chapter 6. The Future of Bugzilla</TD
><TD
WIDTH="10%"
ALIGN="right"
VALIGN="bottom"
><A
HREF="trackingbugs.html"
>Next</A
></TD
></TR
></TABLE
><HR
ALIGN="LEFT"
WIDTH="100%"></DIV
><DIV
CLASS="SECTION"
><H1
CLASS="SECTION"
><A
NAME="SEARCHING"
>6.2. Better Searching</A
></H1
><P
><P
CLASS="LITERALLAYOUT"
>Current&nbsp;searching&nbsp;tools&nbsp;in&nbsp;Bugzilla&nbsp;include&nbsp;the&nbsp;querying&nbsp;mechanism,<br>
special&nbsp;summary&nbsp;reports&nbsp;and&nbsp;dependency&nbsp;trees.&nbsp;&nbsp;This&nbsp;message&nbsp;is&nbsp;about&nbsp;new<br>
facilities.<br>
<br>
1.&nbsp;General&nbsp;Summary&nbsp;Reports<br>
<br>
For&nbsp;some&nbsp;time&nbsp;now&nbsp;it&nbsp;has&nbsp;been&nbsp;apparent&nbsp;to&nbsp;me&nbsp;that&nbsp;the&nbsp;query&nbsp;bug&nbsp;list<br>
leaves&nbsp;a&nbsp;little&nbsp;to&nbsp;be&nbsp;desired&nbsp;in&nbsp;its&nbsp;linear&nbsp;nature.&nbsp;&nbsp;There&nbsp;is&nbsp;a&nbsp;need&nbsp;to<br>
have&nbsp;categorised&nbsp;subsets,&nbsp;and&nbsp;counts&nbsp;of&nbsp;each&nbsp;category.&nbsp;&nbsp;If&nbsp;you&nbsp;don't<br>
believe&nbsp;me,&nbsp;how&nbsp;about&nbsp;these&nbsp;facilities&nbsp;already&nbsp;in&nbsp;place&nbsp;or&nbsp;which&nbsp;people<br>
have&nbsp;asked&nbsp;for:<br>
<br>
Most&nbsp;Doomed&nbsp;Reports&nbsp;-&nbsp;Categorised&nbsp;On&nbsp;Assignee,&nbsp;Shows&nbsp;and&nbsp;Counts&nbsp;Number<br>
of&nbsp;Bugs&nbsp;For&nbsp;Each&nbsp;Assignee<br>
Bug&nbsp;#15806&nbsp;(Most&nbsp;Voted&nbsp;For&nbsp;Bugs)&nbsp;-&nbsp;Categorised&nbsp;On&nbsp;Product,&nbsp;Shows&nbsp;Bugs<br>
Voters&nbsp;Most&nbsp;Want&nbsp;Fixed<br>
Bug&nbsp;#9789&nbsp;(BugAThon&nbsp;Tracking&nbsp;Page)&nbsp;-&nbsp;Categorised&nbsp;On&nbsp;Developer&nbsp;(Subset),<br>
Counts&nbsp;Number&nbsp;of&nbsp;Bugs<br>
Bug&nbsp;#9409&nbsp;and&nbsp;#9411&nbsp;-&nbsp;The&nbsp;desire&nbsp;to&nbsp;be&nbsp;able&nbsp;to&nbsp;report&nbsp;on&nbsp;more&nbsp;subsets.<br>
<br>
Hopefully&nbsp;you&nbsp;can&nbsp;see&nbsp;the&nbsp;gist&nbsp;of&nbsp;what&nbsp;is&nbsp;desired&nbsp;here.&nbsp;&nbsp;It's&nbsp;a&nbsp;general<br>
reporting&nbsp;mechanism.<br>
<br>
This&nbsp;mechanism&nbsp;lets&nbsp;you&nbsp;choose&nbsp;the&nbsp;subset&nbsp;of&nbsp;bugs&nbsp;to&nbsp;operate&nbsp;on&nbsp;(like<br>
query),&nbsp;let's&nbsp;you&nbsp;categorise&nbsp;them,&nbsp;possibly&nbsp;along&nbsp;with&nbsp;subcategories&nbsp;and<br>
counts&nbsp;the&nbsp;number&nbsp;of&nbsp;bugs&nbsp;within&nbsp;each&nbsp;category.&nbsp;&nbsp;It&nbsp;might&nbsp;or&nbsp;might&nbsp;not<br>
show&nbsp;the&nbsp;actual&nbsp;bugs&nbsp;themselves,&nbsp;and&nbsp;it&nbsp;might&nbsp;limit&nbsp;the&nbsp;number&nbsp;of&nbsp;bugs<br>
within&nbsp;a&nbsp;category,&nbsp;or&nbsp;categories&nbsp;to&nbsp;report&nbsp;on.<br>
<br>
I'm&nbsp;further&nbsp;sure&nbsp;that&nbsp;many&nbsp;applications&nbsp;of&nbsp;this&nbsp;mechanism&nbsp;would&nbsp;only&nbsp;be<br>
recognised&nbsp;once&nbsp;it&nbsp;was&nbsp;implemented.<br>
<br>
The&nbsp;general&nbsp;summary&nbsp;reports&nbsp;bug&nbsp;is&nbsp;at<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=12282".<br>
<br>
2.&nbsp;Related&nbsp;Bugs<br>
<br>
It&nbsp;would&nbsp;be&nbsp;nice&nbsp;to&nbsp;have&nbsp;a&nbsp;field&nbsp;where&nbsp;you&nbsp;could&nbsp;enter&nbsp;other&nbsp;bugs<br>
related&nbsp;to&nbsp;the&nbsp;current&nbsp;bug&nbsp;-&nbsp;it&nbsp;would&nbsp;be&nbsp;handy&nbsp;for&nbsp;navigation&nbsp;and<br>
possibly&nbsp;even&nbsp;finding&nbsp;duplicates.&nbsp;&nbsp;See<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=12286".<br>
<br>
3.&nbsp;Column&nbsp;Specification&nbsp;Support<br>
<br>
Currently&nbsp;query&nbsp;seems&nbsp;to&nbsp;get&nbsp;what&nbsp;columns&nbsp;to&nbsp;report&nbsp;on&nbsp;from&nbsp;whatever&nbsp;the<br>
user&nbsp;last&nbsp;used.&nbsp;&nbsp;This&nbsp;doesn't&nbsp;work&nbsp;well&nbsp;for&nbsp;"prepackaged&nbsp;queries",&nbsp;where<br>
you&nbsp;followed&nbsp;a&nbsp;link.&nbsp;&nbsp;You&nbsp;can&nbsp;probably&nbsp;add&nbsp;a&nbsp;column&nbsp;by&nbsp;specifying&nbsp;a&nbsp;sort<br>
column,&nbsp;but&nbsp;this&nbsp;is&nbsp;difficult&nbsp;and&nbsp;suboptimal.<br>
<br>
Furthermore,&nbsp;I&nbsp;find&nbsp;that&nbsp;when&nbsp;I&nbsp;want&nbsp;to&nbsp;add&nbsp;a&nbsp;column&nbsp;to&nbsp;a&nbsp;query,&nbsp;it's<br>
usually&nbsp;a&nbsp;one&nbsp;off&nbsp;and&nbsp;I&nbsp;would&nbsp;prefer&nbsp;it&nbsp;to&nbsp;go&nbsp;away&nbsp;for&nbsp;the&nbsp;next&nbsp;query.&nbsp;<br>
Hence,&nbsp;it&nbsp;would&nbsp;be&nbsp;nice&nbsp;to&nbsp;specify&nbsp;the&nbsp;columns&nbsp;that&nbsp;appear&nbsp;on&nbsp;the&nbsp;query<br>
(and&nbsp;general&nbsp;summary&nbsp;report)&nbsp;pages.&nbsp;&nbsp;The&nbsp;default&nbsp;query&nbsp;mechanism&nbsp;should<br>
be&nbsp;able&nbsp;to&nbsp;let&nbsp;you&nbsp;specify&nbsp;your&nbsp;default&nbsp;columns.<br>
<br>
This&nbsp;proposal&nbsp;lives&nbsp;at<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=12284".</P
></P
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></H1
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ALIGN="LEFT"
VALIGN="TOP"
><I
><P
><I
>Putting your money in a wall safe is better protection than depending on the fact that
no one knows that you hide your money in a mayonnaise jar in your fridge.</I
></P
></I
></TD
></TR
></TABLE
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Poorly-configured MySQL, Bugzilla, and FTP installations have given attackers full
access to systems in the past. Please take these guidelines seriously, even
for Bugzilla machines hidden away behind your firewall. 80% of all computer
trespassers are insiders, not anonymous crackers.
</P
></BLOCKQUOTE
></DIV
><P
> First thing's first: Secure your installation.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> These instructions must, of necessity, be somewhat vague since Bugzilla runs on so many different
platforms. If you have refinements of these directions for specific platforms, please
submit them to <A
HREF="mailto://mozilla-webtools@mozilla.org"
TARGET="_top"
>mozilla-webtools@mozilla.org</A
>
</P
></BLOCKQUOTE
></DIV
>
<P
></P
><OL
TYPE="1"
><LI
><P
> Ensure you are running at least MysQL version 3.22.32 or newer. Earlier versions had
notable security holes and poorly secured default configuration choices.
</P
></LI
><LI
><P
><EM
>There is no substitute for understanding the tools on your system!</EM
>
Read <A
HREF="http://www.mysql.com/documentation/mysql/bychapter/manual_Privilege_system.html"
TARGET="_top"
> The MySQL Privelege System</A
> until you can recite it from memory!</P
><P
> At the very least, ensure you password the "mysql -u root" account and the "bugs" account, establish grant
table rights (consult the Keystone guide in Appendix C: The Bugzilla Database for some easy-to-use details)
that do not allow CREATE, DROP, RELOAD, SHUTDOWN, and PROCESS for user "bugs". I wrote up the Keystone
advice back when I knew far less about security than I do now : )
</P
></LI
><LI
><P
> Lock down /etc/inetd.conf. Heck, disable inet entirely on this box. It should only listen to
port 25 for Sendmail
and port 80 for Apache.
</P
></LI
><LI
><P
>Do not run Apache as "nobody". This will require very lax permissions in your Bugzilla directories.
Run it, instead, as a user with a name, set via your httpd.conf file.</P
></LI
><LI
><P
> Ensure you have adequate access controls for $BUGZILLA_HOME/data/ and $BUGZILLA_HOME/localconfig.
The localconfig file stores your "bugs" user password, which would be terrible to have in the hands
of a criminal. Also some files under $BUGZILLA_HOME/data store sensitive information.
</P
><P
> On Apache, you can use .htaccess files to protect access to these directories, as outlined
in <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=57161"
TARGET="_top"
>Bug 57161</A
> for the
localconfig file, and <A
HREF="http://bugzilla.mozilla.org/show_bug.cgi?id=65572"
TARGET="_top"
> Bug 65572</A
> for adequate protection in your data/ and shadow/ directories.
</P
><P
> Note the instructions which follow are Apache-specific. If you use IIS, Netscape, or other
non-Apache web servers, please consult your system documentation for how to secure these
files from being transmitted to curious users.
</P
><P
> Place the following text into a file named ".htaccess", readable by your web server,
in your $BUGZILLA_HOME/data directory.
<P
CLASS="LITERALLAYOUT"
> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#60;Files&nbsp;comments&#62;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;allow&nbsp;from&nbsp;all<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#60;/Files&#62;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;deny&nbsp;from&nbsp;all<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
>
</P
><P
> Place the following text into a file named ".htaccess", readable by your web server,
in your $BUGZILLA_HOME/ directory.
<P
CLASS="LITERALLAYOUT"
> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#60;Files&nbsp;localconfig&#62;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;deny&nbsp;from&nbsp;all<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#60;/Files&#62;<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;allow&nbsp;from&nbsp;all<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
>
</P
><P
> Place the following text into a file named ".htaccess", readable by your web server,
in your $BUGZILLA_HOME/shadow directory.
<P
CLASS="LITERALLAYOUT"
> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;deny&nbsp;from&nbsp;all<br>
&nbsp;&nbsp;&nbsp;&nbsp;</P
>
</P
></LI
><LI
><P
>
</P
></LI
></OL
>
</P
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></H1
><P
>
You can use the "setperl.pl" utility to quickly and easily
change the path to perl on all your Bugzilla files.
</P
><DIV
CLASS="PROCEDURE"
><OL
TYPE="1"
><LI
><P
> Download the "setperl.pl" utility to your Bugzilla
directory and make it executable.
</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>cd /your/path/to/bugzilla</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>chmod u+x setperl.pl</B
>
</TT
>
</P
></LI
></OL
></LI
><LI
><P
> Prepare (and fix) Bugzilla file permissions.
</P
><OL
CLASS="SUBSTEPS"
TYPE="a"
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>chmod u+w *</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>chmod u+x duplicates.cgi</B
>
</TT
>
</P
></LI
><LI
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>chmod a-x bug_status.html</B
>
</TT
>
</P
></LI
></OL
></LI
><LI
><P
> Run the script:
</P
><P
> <TT
CLASS="COMPUTEROUTPUT"
> <TT
CLASS="PROMPT"
>bash#</TT
>
<B
CLASS="COMMAND"
>./setperl.pl /your/path/to/perl</B
>
</TT
>
</P
></LI
></OL
></DIV
></DIV
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>6.1. Reducing Spam</A
></H1
><P
><P
CLASS="LITERALLAYOUT"
>Those&nbsp;who&nbsp;use&nbsp;Bugzilla&nbsp;frequently&nbsp;are&nbsp;probably&nbsp;used&nbsp;to&nbsp;notification&nbsp;spam<br>
-&nbsp;unwanted&nbsp;or&nbsp;unnecessary&nbsp;notifications.&nbsp;&nbsp;A&nbsp;number&nbsp;of&nbsp;proposals&nbsp;have<br>
been&nbsp;put&nbsp;forward&nbsp;to&nbsp;attempt&nbsp;to&nbsp;reduce&nbsp;this.<br>
<br>
1.&nbsp;Reduce&nbsp;CC&nbsp;Spam<br>
<br>
Some&nbsp;of&nbsp;you&nbsp;probably&nbsp;know&nbsp;me&nbsp;as&nbsp;that&nbsp;guy&nbsp;who&nbsp;CCs&nbsp;on&nbsp;heaps&nbsp;and&nbsp;heaps&nbsp;of<br>
bugs.&nbsp;&nbsp;Just&nbsp;as&nbsp;you&nbsp;get&nbsp;a&nbsp;lot&nbsp;of&nbsp;CC&nbsp;changes&nbsp;from&nbsp;me,&nbsp;so&nbsp;do&nbsp;I&nbsp;get&nbsp;a&nbsp;lot<br>
from&nbsp;others.&nbsp;&nbsp;Why&nbsp;should&nbsp;CC&nbsp;changes&nbsp;send&nbsp;out&nbsp;email&nbsp;notifications?<br>
<br>
It's&nbsp;not&nbsp;necessarily&nbsp;the&nbsp;best&nbsp;idea&nbsp;to&nbsp;just&nbsp;remove&nbsp;the&nbsp;CC&nbsp;spam,&nbsp;there&nbsp;are<br>
other&nbsp;issues&nbsp;too,&nbsp;like&nbsp;the&nbsp;difficulty&nbsp;of&nbsp;adding&nbsp;to&nbsp;large&nbsp;CC&nbsp;fields.<br>
<br>
For&nbsp;these&nbsp;reasons&nbsp;and&nbsp;more,&nbsp;an&nbsp;RFE&nbsp;for&nbsp;a&nbsp;per&nbsp;user&nbsp;"BCC"&nbsp;facility&nbsp;exists<br>
that&nbsp;people&nbsp;could&nbsp;use&nbsp;to&nbsp;silently&nbsp;and&nbsp;privately&nbsp;track&nbsp;bugs,&nbsp;in&nbsp;a&nbsp;similar<br>
way&nbsp;to&nbsp;voting&nbsp;today,&nbsp;but&nbsp;applying&nbsp;to&nbsp;an&nbsp;unlimited&nbsp;number&nbsp;of&nbsp;bugs.&nbsp;&nbsp;See<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=7345".<br>
<br>
2.&nbsp;Bulk&nbsp;Changes<br>
<br>
You&nbsp;know&nbsp;the&nbsp;drill&nbsp;-&nbsp;a&nbsp;large&nbsp;milestone&nbsp;change,&nbsp;a&nbsp;component&nbsp;movement,<br>
whatever,&nbsp;and&nbsp;lots&nbsp;of&nbsp;notifications&nbsp;are&nbsp;generated.&nbsp;&nbsp;If&nbsp;there's&nbsp;enough<br>
maybe&nbsp;you'll&nbsp;just&nbsp;go&nbsp;delete,&nbsp;delete,&nbsp;delete,&nbsp;whoops,&nbsp;there&nbsp;goes&nbsp;another<br>
notification&nbsp;that&nbsp;wasn't&nbsp;from&nbsp;the&nbsp;bulk&nbsp;change&nbsp;you&nbsp;missed.<br>
<br>
Shouldn't&nbsp;bulk&nbsp;changes&nbsp;send&nbsp;out&nbsp;one&nbsp;notification?&nbsp;&nbsp;A&nbsp;proposal&nbsp;for&nbsp;this<br>
is&nbsp;at&nbsp;"http://bugzilla.mozilla.org/show_bug.cgi?id=26943".<br>
<br>
3.&nbsp;Configurable&nbsp;Notification&nbsp;Criteria<br>
<br>
It&nbsp;would&nbsp;be&nbsp;good&nbsp;if&nbsp;you&nbsp;could&nbsp;choose&nbsp;what&nbsp;you&nbsp;want&nbsp;to&nbsp;receive.&nbsp;&nbsp;There<br>
are&nbsp;two&nbsp;parts&nbsp;to&nbsp;this.<br>
<br>
(a)&nbsp;Choose&nbsp;a&nbsp;selection&nbsp;of&nbsp;bugs&nbsp;you're&nbsp;interested&nbsp;in.&nbsp;&nbsp;This&nbsp;would&nbsp;be<br>
similar&nbsp;to&nbsp;CC&nbsp;except&nbsp;you&nbsp;let&nbsp;the&nbsp;set&nbsp;be&nbsp;computed&nbsp;from&nbsp;selection&nbsp;criteria<br>
rather&nbsp;than&nbsp;limited&nbsp;to&nbsp;the&nbsp;bugs&nbsp;your&nbsp;name&nbsp;is&nbsp;on.&nbsp;&nbsp;There&nbsp;is&nbsp;currently&nbsp;a<br>
limited&nbsp;version&nbsp;of&nbsp;this&nbsp;in&nbsp;the&nbsp;bugzilla&nbsp;preferences,&nbsp;ie&nbsp;"all&nbsp;qualifying<br>
bugs"/"all&nbsp;qualifying&nbsp;bugs&nbsp;except&nbsp;the&nbsp;ones&nbsp;I&nbsp;change"/"only&nbsp;those&nbsp;bugs<br>
which&nbsp;I&nbsp;am&nbsp;listed&nbsp;on&nbsp;the&nbsp;cc&nbsp;line".<br>
(b)&nbsp;Choose&nbsp;what&nbsp;changes&nbsp;will&nbsp;trigger&nbsp;a&nbsp;notification&nbsp;for&nbsp;the&nbsp;bugs&nbsp;you&nbsp;are<br>
watching.&nbsp;&nbsp;With&nbsp;this,&nbsp;you&nbsp;could&nbsp;choose&nbsp;whether&nbsp;you&nbsp;want&nbsp;to&nbsp;receive&nbsp;cc,<br>
dependency&nbsp;and&nbsp;keyword&nbsp;changes,&nbsp;for&nbsp;example.<br>
<br>
Both&nbsp;of&nbsp;these&nbsp;proposals&nbsp;live&nbsp;at<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=14137".</P
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>6.3. Description Flags and Tracking Bugs</A
></H1
><P
><P
CLASS="LITERALLAYOUT"
>Since&nbsp;I&nbsp;last&nbsp;posted&nbsp;on&nbsp;this&nbsp;issue,&nbsp;we&nbsp;now&nbsp;have&nbsp;"keywords"&nbsp;that&nbsp;solve<br>
many&nbsp;of&nbsp;the&nbsp;issues&nbsp;of&nbsp;description&nbsp;and&nbsp;status&nbsp;whiteboard&nbsp;keywords.&nbsp;&nbsp;We<br>
have&nbsp;seen&nbsp;a&nbsp;migration&nbsp;towards&nbsp;keywords,&nbsp;but&nbsp;there&nbsp;is&nbsp;still&nbsp;further&nbsp;to<br>
go.<br>
<br>
Description&nbsp;(&nbsp;+&nbsp;Status&nbsp;Whiteboard&nbsp;)&nbsp;Keywords<br>
--------------------------------------------<br>
<br>
Some&nbsp;description&nbsp;keywords&nbsp;remain.&nbsp;&nbsp;I'd&nbsp;like&nbsp;to&nbsp;hear&nbsp;what&nbsp;reasons,&nbsp;other<br>
than&nbsp;time,&nbsp;there&nbsp;are&nbsp;for&nbsp;these&nbsp;staying&nbsp;as&nbsp;they&nbsp;are.&nbsp;&nbsp;I'm&nbsp;suspecting&nbsp;many<br>
are&nbsp;not&nbsp;really&nbsp;being&nbsp;used.&nbsp;&nbsp;Hopefully&nbsp;we&nbsp;can&nbsp;totally&nbsp;remove&nbsp;these<br>
eventually.<br>
<br>
Tracking&nbsp;Bugs<br>
-------------<br>
<br>
When&nbsp;I&nbsp;suggested&nbsp;keywords,&nbsp;I&nbsp;did&nbsp;so&nbsp;to&nbsp;get&nbsp;rid&nbsp;of&nbsp;tracking&nbsp;bugs&nbsp;too,<br>
though&nbsp;we've&nbsp;had&nbsp;less&nbsp;success&nbsp;on&nbsp;that&nbsp;front.<br>
<br>
There&nbsp;are&nbsp;many&nbsp;disadvantages&nbsp;to&nbsp;tracking&nbsp;bugs.<br>
<br>
-&nbsp;They&nbsp;can&nbsp;pollute&nbsp;bugs&nbsp;counts,&nbsp;and&nbsp;you&nbsp;must&nbsp;make&nbsp;sure&nbsp;you&nbsp;exclude<br>
them.&nbsp;&nbsp;I&nbsp;believe&nbsp;the&nbsp;meta&nbsp;keyword&nbsp;might&nbsp;be&nbsp;used&nbsp;for&nbsp;this&nbsp;purpose.<br>
-&nbsp;They&nbsp;have&nbsp;an&nbsp;assignee&nbsp;but&nbsp;there&nbsp;is&nbsp;nothing&nbsp;to&nbsp;fix,&nbsp;and&nbsp;that&nbsp;person&nbsp;can<br>
get&nbsp;whined&nbsp;at&nbsp;by&nbsp;Bugzilla.<br>
-&nbsp;It&nbsp;would&nbsp;be&nbsp;better&nbsp;to&nbsp;craft&nbsp;your&nbsp;own&nbsp;"dependency&nbsp;tree"&nbsp;rather&nbsp;than<br>
rely&nbsp;on&nbsp;a&nbsp;fixed&nbsp;hierachy&nbsp;in&nbsp;the&nbsp;bug&nbsp;system.<br>
-&nbsp;In&nbsp;creating&nbsp;a&nbsp;nice&nbsp;little&nbsp;hierachy,&nbsp;many&nbsp;bugs&nbsp;duplicate&nbsp;information<br>
that&nbsp;should&nbsp;be&nbsp;available&nbsp;in&nbsp;other&nbsp;ways,&nbsp;eg<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=12833"&nbsp;which&nbsp;is<br>
about&nbsp;beta&nbsp;1&nbsp;networking&nbsp;issues.&nbsp;&nbsp;These&nbsp;could&nbsp;fall&nbsp;behind&nbsp;the&nbsp;actual<br>
data.&nbsp;&nbsp;What&nbsp;tracking&nbsp;bugs&nbsp;are&nbsp;good&nbsp;for,&nbsp;ad&nbsp;hoc&nbsp;lists,&nbsp;is&nbsp;what&nbsp;keywords<br>
are&nbsp;better&nbsp;for.<br>
-&nbsp;An&nbsp;automatically&nbsp;generated&nbsp;dependency&nbsp;structure&nbsp;between&nbsp;one&nbsp;"tracking<br>
bug"&nbsp;and&nbsp;another&nbsp;would&nbsp;be&nbsp;better&nbsp;than&nbsp;a&nbsp;manual&nbsp;one,&nbsp;since&nbsp;it&nbsp;gives&nbsp;exact<br>
rather&nbsp;than&nbsp;manually&nbsp;set&nbsp;up&nbsp;classifications.<br>
<br>
Probably&nbsp;the&nbsp;only&nbsp;feature&nbsp;preventing&nbsp;tracking&nbsp;bugs&nbsp;being&nbsp;replaced&nbsp;is&nbsp;the<br>
dependency&nbsp;tree.&nbsp;&nbsp;The&nbsp;quintessential&nbsp;tracking&nbsp;bug&nbsp;seems&nbsp;to&nbsp;be&nbsp;bug&nbsp;#7229<br>
"chofmann's&nbsp;watch&nbsp;list",&nbsp;which&nbsp;probably&nbsp;has&nbsp;about&nbsp;a&nbsp;couple&nbsp;of&nbsp;hundred<br>
bugs&nbsp;at&nbsp;various&nbsp;levels,&nbsp;which&nbsp;allows&nbsp;a&nbsp;nice&nbsp;visualisation.<br>
<br>
Before&nbsp;keywords&nbsp;can&nbsp;replace&nbsp;tracking&nbsp;bugs&nbsp;better&nbsp;visualisation&nbsp;is&nbsp;going<br>
to&nbsp;be&nbsp;required.&nbsp;&nbsp;General&nbsp;summary&nbsp;reports&nbsp;and&nbsp;dependency&nbsp;forests&nbsp;of&nbsp;a&nbsp;bug<br>
list&nbsp;("http://bugzilla.mozilla.org/show_bug.cgi?id=12992")&nbsp;could&nbsp;both<br>
help,&nbsp;but&nbsp;neither&nbsp;solves&nbsp;the&nbsp;problem&nbsp;totally.&nbsp;&nbsp;Perhaps&nbsp;keywords&nbsp;within<br>
keywords&nbsp;would&nbsp;help&nbsp;here.&nbsp;&nbsp;In&nbsp;any&nbsp;case,&nbsp;I'm&nbsp;still&nbsp;thinking&nbsp;about&nbsp;this<br>
one.<br>
<br>
Some&nbsp;tracking&nbsp;bugs&nbsp;could&nbsp;definitely&nbsp;be&nbsp;turned&nbsp;into&nbsp;keywords&nbsp;immediately<br>
though,&nbsp;and&nbsp;I'll&nbsp;point&nbsp;the&nbsp;finger&nbsp;at<br>
"http://bugzilla.mozilla.org/show_bug.cgi?id=7954"&nbsp;here&nbsp;since&nbsp;that's<br>
what&nbsp;came&nbsp;to&nbsp;mind&nbsp;first.</P
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></H1
><P
> The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice.
If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at
<TT
CLASS="EMAIL"
>&#60;<A
HREF="mailto:mozilla-webtools@mozilla.org"
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>3.2. User Administration</A
></H1
><P
> User administration is one of the easiest parts of Bugzilla.
Keeping it from getting out of hand, however, can become a challenge.
</P
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="DEFAULTUSER"
>3.2.1. Creating the Default User</A
></H2
><P
> When you first run checksetup.pl after installing Bugzilla, it will prompt you
for the administrative username (email address) and password for this "super user".
If for some reason you were to delete the "super user" account, re-running
checksetup.pl will again prompt you for this username and password.
</P
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> If you wish to add more administrative users, you must use the MySQL interface.
Run "mysql" from the command line, and use these commands ("mysql&#62;" denotes the
mysql prompt, not something you should type in):
<B
CLASS="COMMAND"
><TT
CLASS="PROMPT"
>mysql&#62;</TT
> use bugs;</B
>
<B
CLASS="COMMAND"
><TT
CLASS="PROMPT"
>mysql&#62;</TT
> update profiles set groupset=0x7ffffffffffffff
where login_name = "(user's login name)"; </B
>
</P
></BLOCKQUOTE
></DIV
></DIV
><DIV
CLASS="SECTION"
><H2
CLASS="SECTION"
><A
NAME="MANAGEUSERS"
>3.2.2. Managing Other Users</A
></H2
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="LOGIN"
>3.2.2.1. Logging In</A
></H3
><P
></P
><OL
TYPE="1"
><LI
><P
> Open the index.html page for your Bugzilla installation in your browser window.
</P
></LI
><LI
><P
> Click the "Query Existing Bug Reports" link.
</P
></LI
><LI
><P
> Click the "Log In" link at the foot of the page.
</P
></LI
><LI
><P
> Type your email address, and the password which was emailed to you when you
created your Bugzilla account, into the spaces provided.
</P
></LI
></OL
><P
>Congratulations, you are logged in!</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="CREATENEWUSERS"
>3.2.2.2. Creating new users</A
></H3
><P
> Your users can create their own user accounts by clicking the "New Account"
link at the bottom of each page.
However, should you desire to create user accounts ahead of time, here is how you do it.
</P
><P
></P
><OL
TYPE="1"
><LI
><P
> After logging in, click the "Users" link at the footer of the query page.
</P
></LI
><LI
><P
> To see a specific user, type a portion of their login name
in the box provided and click "submit".
To see all users, simply click the "submit" button.
You must click "submit" here to be able to add a new user.
</P
><DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> More functionality is available via the list on the right-hand side
of the text entry box.
You can match what you type as a case-insensitive substring (the default)
of all users on your system, a case-sensitive regular expression
(please see the "man regexp" manual page for details on regular expression syntax),
or a <EM
>reverse</EM
> regular expression match,
where every user name which does NOT match the regular expression
is selected.
</P
></BLOCKQUOTE
></DIV
></LI
><LI
><P
> Click the "Add New User" link at the bottom of the user list
</P
></LI
><LI
><P
> Fill out the form presented. This page is self-explanatory. When done, click "submit".
</P
><DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Adding a user this way will <EM
>not</EM
> send an email
informing them of their username and password.
In general, it is preferable to log out and use the "New Account"
button to create users, as it will pre-populate all the required fields and also notify
the user of her account name and password.
</P
></BLOCKQUOTE
></DIV
></LI
></OL
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="DISABLEUSERS"
>3.2.2.3. Disabling Users</A
></H3
><P
> I bet you noticed that big "Disabled Text" entry box available from the "Add New User" screen,
when you edit an account?
By entering any text in this box and selecting "submit",
you have prevented the user from using Bugzilla via the web interface.
Your explanation, written in this text box, will be presented to the user
the next time she attempts to use the system.
<DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
BORDER="1"
WIDTH="100%"
><TR
><TD
ALIGN="CENTER"
><B
>Warning</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
> Don't disable your own administrative account, or you will hate life!
</P
></TD
></TR
></TABLE
></DIV
>
</P
></DIV
><DIV
CLASS="SECTION"
><H3
CLASS="SECTION"
><A
NAME="MODIFYUSERS"
>3.2.2.4. Modifying Users</A
></H3
><P
> Here I will attempt to describe the function of each option on the user edit screen.
</P
><P
></P
><UL
><LI
><P
> <EM
>Login Name</EM
>: This is generally the user's email address.
However, if you have edited your system parameters,
this may just be the user's login name or some other identifier.
<DIV
CLASS="TIP"
><BLOCKQUOTE
CLASS="TIP"
><P
><B
>Tip: </B
> For compatability reasons, you should probably
stick with email addresses as user login names. It will make your life easier.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> <EM
>Real Name</EM
>: Duh!
</P
></LI
><LI
><P
> <EM
>Password</EM
>: You will only see asterisks in versions
of Bugzilla newer than 2.10 or early 2.11. You can change the user password here.
</P
></LI
><LI
><P
> <EM
>Email Notification</EM
>: You may choose from one of three options:
<P
></P
><OL
TYPE="1"
><LI
><P
> All qualifying bugs except those which I change:
The user will be notified of any change to any bug
for which she is the reporter, assignee, Q/A contact, CC recipient, or "watcher".
</P
></LI
><LI
><P
> Only those bugs which I am listed on the CC line:
The user will not be notified of changes to bugs where she is the assignee,
reporter, or Q/A contact, but will receive them if she is on the CC list.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> She will still receive whining cron emails if you set up the "whinemail" feature.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> <EM
>All Qualifying Bugs</EM
>: This user is a glutton for punishment.
If her name is in the reporter, Q/A contact, CC, assignee, or is a "watcher",
she will get email updates regarding the bug.
</P
></LI
></OL
></P
><P
> <EM
>Disable Text</EM
>: If you type anything in this box,
including just a space, the user account is disabled from making any changes
to bugs via the web interface, and what you type in this box is presented as the reason.
<DIV
CLASS="WARNING"
><P
></P
><TABLE
CLASS="WARNING"
BORDER="1"
WIDTH="90%"
><TR
><TD
ALIGN="CENTER"
><B
>Warning</B
></TD
></TR
><TR
><TD
ALIGN="LEFT"
><P
>Don't disable the administrator account!</P
></TD
></TR
></TABLE
></DIV
>
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> As of this writing, the user can still submit bugs via the e-mail gateway,
if you set it up, despite the disabled text field. The e-mail gateway should
<EM
>not</EM
> be enabled for secure installations of Bugzilla.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> <EM
>CanConfirm</EM
>: This field is only used if you have enabled
"unconfirmed" status in your parameters screen. If you enable this for a user,
that user can then move bugs from "Unconfirmed" to "Confirmed" status (ergo: "New" status).
Be judicious about allowing users to turn this bit on for other users.
</P
></LI
><LI
><P
> <EM
>Creategroups</EM
>: This option will allow a user to create and
destroy groups in Bugzilla. Unless you are using the Bugzilla GroupSentry security
option "usebuggroupsentry" in your parameters, this setting has no effect.
</P
></LI
><LI
><P
> <EM
>Editbugs</EM
>: Unless a user has this bit set, they can only edit
those bugs for which they are the assignee or the reporter.
<DIV
CLASS="NOTE"
><BLOCKQUOTE
CLASS="NOTE"
><P
><B
>Note: </B
> Leaving this option unchecked does not prevent users from adding
comments to a bug! They simply cannot change a bug priority, severity,
etc. unless they are the assignee or reporter.
</P
></BLOCKQUOTE
></DIV
>
</P
></LI
><LI
><P
> <EM
>Editcomponents</EM
>: This flag allows a user to create new
products and components, as well as modify and destroy those that have no bugs
associated with them. If a product or component has bugs associated with it,
those bugs must be moved to a different product or component before Bugzilla
will allow them to be destroyed. The name of a product or component can be
changed without affecting the associated bugs, but it tends to annoy
the hell out of your users when these change a lot.
</P
></LI
><LI
><P
> <EM
>Editkeywords</EM
>: If you use Bugzilla's keyword functionality,
enabling this feature allows a user can create and destroy keywords.
As always, the keywords for existing bugs containing the keyword
the user wishes to destroy must be changed before Bugzilla will allow it to die.
You must be very careful about creating too many new keywords
if you run a very large Bugzilla installation; keywords are global variables
across products, and you can often run into a phenomenon called "keyword bloat".
This confuses users, and then the feature goes unused.
</P
></LI
><LI
><P
> <EM
>Editusers</EM
>: This flag allows a user do what you're doing
right now: edit other users.
This will allow those with the right to do so to remove administrator
priveleges from other users or grant them to themselves. Enable with care.
</P
></LI
><LI
><P
> <EM
>PRODUCT</EM
>: PRODUCT bugs access. This allows an administrator,
with product-level granularity, to specify in which products a user can edit bugs.
The user must still have the "editbugs" privelege to edit bugs in this area;
this simply restricts them from even seeing bugs outside these boundaries if the administrator
has enabled the group sentry parameter "usebuggroupsentry". Unless you are using bug groups,
this option has no effect.
</P
></LI
></UL
></DIV
></DIV
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></DT
><DT
>4.2. <A
HREF="why.html"
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></DT
><DT
>4.3. <A
HREF="how.html"
>How do I use Bugzilla?</A
></DT
><DD
><DL
><DT
>4.3.1. <A
HREF="how.html#MYACCOUNT"
>Create a Bugzilla Account</A
></DT
><DT
>4.3.2. <A
HREF="how.html#QUERY"
>The Bugzilla Query Page</A
></DT
><DT
>4.3.3. <A
HREF="how.html#BUGREPORTS"
>Creating and Managing Bug Reports</A
></DT
></DL
></DD
><DT
>4.4. <A
HREF="init4me.html"
>What's in it for me?</A
></DT
><DD
><DL
><DT
>4.4.1. <A
HREF="init4me.html#ACCOUNTSETTINGS"
>Account Settings</A
></DT
><DT
>4.4.2. <A
HREF="init4me.html#EMAILSETTINGS"
>Email Settings</A
></DT
><DT
>4.4.3. <A
HREF="init4me.html#FOOTERSETTINGS"
>Page Footer</A
></DT
><DT
>4.4.4. <A
HREF="init4me.html#PERMISSIONSETTINGS"
>Permissions</A
></DT
></DL
></DD
><DT
>4.5. <A
HREF="usingbz-conc.html"
>Using Bugzilla-Conclusion</A
></DT
></DL
></DIV
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></H1
><P
> Thank you for reading through this portion of the Bugzilla Guide. I anticipate
it may not yet meet the needs of all readers. If you have additional comments or
corrections to make, please submit your contributions to the
<A
HREF="mailto://mozilla-webtools@mozilla.org"
TARGET="_top"
>mozilla-webtools</A
>
mailing list/newsgroup. The mailing list is mirrored to the netscape.public.mozilla.webtools
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CLASS="SECTION"
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><A
NAME="WHATIS"
>4.1. What is Bugzilla?</A
></H1
><P
> Bugzilla is one example of a class of programs called "Defect Tracking Systems",
or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or
groups of developers to keep track of outstanding bugs in their product effectively.
At the time Bugzilla was originally written, as a port from Netscape Communications'
"Bugsplat!" program to Perl from TCL, there were very few competitors in the market
for bug-tracking software. Most commercial defect-tracking software vendors at the
time charged enormous licensing fees. Bugzilla quickly became a favorite of the
open-source crowd (with its genesis in the open-source browser project, Mozilla) and
is now the de-facto standard defect-tracking system against which all others are
measured.
</P
><P
> Bugzilla has matured immensely, and now boasts many advanced features. These include:
<P
></P
><UL
><LI
><P
> integrated, product-based granular security schema
</P
></LI
><LI
><P
> inter-bug dependencies and dependency graphing
</P
></LI
><LI
><P
> advanced reporting capabilities
</P
></LI
><LI
><P
> a robust, stable RDBMS back-end
</P
></LI
><LI
><P
> extensive configurability
</P
></LI
><LI
><P
> a very well-understood and well-thought-out natural bug resolution protocol
</P
></LI
><LI
><P
> email, XML, and HTTP APIs
</P
></LI
><LI
><P
> integration with several automated software configuration management systems
</P
></LI
><LI
><P
> too many more features to list
</P
></LI
></UL
>
</P
><P
> Despite its current robustness and popularity, however, Bugzilla
faces some near-term challenges, such as reliance on a single database, a lack of
abstraction of the user interface and program logic, verbose email bug
notifications, a powerful but daunting query interface, little reporting configurability,
problems with extremely large queries, some unsupportable bug resolution options,
no internationalization, and dependence on some nonstandard libraries.
</P
><P
> Despite these small problems, Bugzilla is very hard to beat. It is under <EM
>very</EM
>
active development to address the current issues, and a long-awaited overhaul in the form
of Bugzilla 3.0 is expected sometime later this year.
</P
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></H1
><TABLE
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>No, Who's on first...</I
></P
></I
></TD
></TR
></TABLE
><P
> For many years, defect-tracking software has remained principally the domain
of large software development houses. Even then, most shops never bothered
with bug-tracking software, and instead simply relied on shared lists and
email to monitor the status of defects. This procedure is error-prone and
tends to cause those bugs judged least significant by developers to be
dropped or ignored
</P
><P
> These days, many companies are finding that integrated defect-tracking
systems reduce downtime, increase productivity, and raise customer
satisfaction with their systems. Along with full disclosure, an open
bug-tracker allows manufacturers to keep in touch with their clients
and resellers, to communicate about problems effectively throughout
the data management chain. Many corporations have also discovered that
defect-tracking helps reduce costs by providing IT support accountability,
telephone support knowledge bases, and a common, well-understood system
for accounting for unusual system or software issues.
</P
><P
> But why should <EM
>you</EM
> use Bugzilla?
</P
><P
> Bugzilla is very adaptable to various situations. Known uses currently
include IT support queues, Systems Administration deployment management,
chip design and development problem tracking (both pre-and-post fabrication),
and software bug tracking for luminaries such as Redhat, Loki software,
Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai,
or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to
configuration management and replication problems
</P
><P
> Bugzilla can dramatically increase the productivity and accountability
of individual employees by providing a documented workflow and positive
feedback for good performance. How many times do you wake up in the
morning, remembering that you were supposed to do *something* today,
but you just can't quite remember? Put it in Bugzilla, and you have a record
of it from which you can extrapolate milestones, predict product versions
for integration, and by using Bugzilla's e-mail integration features
be able to follow the discussion trail that led to critical decisions.
</P
><P
> Ultimately, Bugzilla puts the power in your hands to improve your value
to your employer or business while providing a usable framework for your natural
attention to detail and knowledge store to flourish.
</P
></DIV
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<BOOKINFO>
<TITLE>The Bugzilla Guide</TITLE>
<PUBDATE>v2.11.1, 06 March 2001</PUBDATE>
<AUTHOR>
<FIRSTNAME>Matthew</FIRSTNAME>
<OTHERNAME>P.</OTHERNAME>
<SURNAME>Barnson</SURNAME>
<affiliation>
<address><email>barnboy@trilobyte.net</email></address>
</affiliation>
</AUTHOR>
<ABSTRACT>
<PARA>This is the documentation for Bugzilla, the Mozilla bug-tracking system.</PARA>
</ABSTRACT>
<REVHISTORY>
<REVISION>
<REVNUMBER>v2.11</REVNUMBER>
<DATE>20 December 2000</DATE>
<AUTHORINITIALS>MPB</AUTHORINITIALS>
<REVREMARK>Converted the README, FAQ, and DATABASE information into SGML
docbook format.</REVREMARK>
</REVISION>
<revision>
<revnumber>2.11.1</revnumber>
<date>06 March 2001</date>
<revremark>
Took way too long to revise this for 2.12 release.
Updated FAQ to use qandaset tags instead of literallayout,
cleaned up administration section, added User Guide section,
miscellaneous FAQ updates and third-party integration information.
From this point on all new tags are lowercase in preparation for the
2.13 release of the Guide in XML format instead of SGML.
</revremark>
</revision>
</REVHISTORY>
<KEYWORDSET>
<KEYWORD>Bugzilla</KEYWORD>
<KEYWORD>Guide</KEYWORD>
<KEYWORD>installation</KEYWORD>
<KEYWORD>FAQ</KEYWORD>
<KEYWORD>administration</KEYWORD>
<KEYWORD>integration</KEYWORD>
<KEYWORD>MySQL</KEYWORD>
<KEYWORD>Mozilla</KEYWORD>
<KEYWORD>webtools</KEYWORD>
</KEYWORDSET>
</BOOKINFO>
<!-- About This Guide -->
&about;
<!-- Installing Bugzilla -->
&installation;
<!-- Administering Bugzilla -->
&administration;
<!-- Using Bugzilla -->
&using;
<!-- Integrating Bugzilla with Third-Party Tools -->
&integration;
<!-- The Future of Bugzilla -->
&future;
<!-- Appendix: The Frequently Asked Questions -->
&faq;
<!-- Appendix: The Database Schema -->
&database;
<!-- Appendix: Major Bugzilla Variants -->
&variants;
<!-- Appendix: Custom Patches -->
&patches;
<!-- Appendix: The GNU Free Documentation License -->
&gfdl;
<!-- Glossary -->
&glossary;
<!-- Index -->
&index;
</BOOK>
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<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" [
<!ENTITY conventions SYSTEM "conventions.sgml"> ] > -->
<CHAPTER ID="about">
<TITLE>About This Guide</TITLE>
<SECTION ID="aboutthisguide">
<TITLE>Purpose and Scope of this Guide</TITLE>
<PARA>
This document was started on September 17, 2000
by Matthew P. Barnson after a great deal of procrastination updating the Bugzilla FAQ,
which I left untouched for nearly half a year.
After numerous complete rewrites and reformatting, it is the document you see today.
</PARA>
<PARA>
Despite the lack of updates, Bugzilla is simply the best piece of bug-tracking software
the world has ever seen. This document is intended to be the comprehensive guide to
the installation, administration, maintenance, and use of the Bugzilla bug-tracking system.
</PARA>
<PARA>
This release of the Bugzilla Guide is the <EMPHASIS>2.11</EMPHASIS> release.
It is so named that it may match the current version of Bugzilla.
The numbering tradition stems from that used for many free software projects,
in which <EMPHASIS>even-numbered</EMPHASIS> point releases (1.2, 1.14, etc.)
are considered "stable releases", intended for public consumption; on the other
hand, <EMPHASIS>odd-numbered</EMPHASIS> point releases (1.3, 2.09, etc.)
are considered unstable <EMPHASIS>development</EMPHASIS> releases intended
for advanced users, systems administrators, developers, and those who enjoy
a lot of pain.
</PARA>
<PARA>
Newer revisions of the Bugzilla Guide will follow the numbering conventions of
the main-tree Bugzilla releases, available at
<ULINK URL="http://www.mozilla.org/bugs/source.html">Mozilla.org</ULINK>, with
the exception that intermediate releases will have a minor revision number
following a period. For instance, if the current version of Bugzilla is 4.2,
the current "stable" version of the Bugzilla guide, in, say, it's fifth revision,
would be numbered "4.2.5". Got it? Good.
</PARA>
<PARA>
I wrote this in response to the enormous demand for decent Bugzilla documentation.
I have incorporated instructions from the Bugzilla README, Frequently Asked Questions,
Database Schema Document, and various mailing lists to create it.
Chances are, there are glaring errors in this documentation; please contact
<EMAIL>barnboy@trilobyte.net</EMAIL> to correct them.
</PARA>
</SECTION>
<SECTION ID="copyright">
<TITLE>Copyright Information</TITLE>
<BLOCKQUOTE>
<ATTRIBUTION>Copyright (c) 2000-2001 Matthew P. Barnson</ATTRIBUTION>
<PARA>
Permission is granted to copy, distribute and/or modify this document under thei
terms of the GNU Free Documentation License, Version 1.1 or any later version published
by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and
with no Back-Cover Texts. A copy of the license is included in the section entitled
"GNU Free Documentation LIcense".
</PARA>
</BLOCKQUOTE>
<PARA>
If you have any questions regarding this document, its' copyright, or publishing this
document in non-electronic form, please contact <EMAIL>barnboy@trilobyte.net</EMAIL>
</PARA>
</SECTION>
<SECTION ID="disclaimer">
<TITLE>Disclaimer</TITLE>
<PARA>
No liability for the contents of this document can be accepted.
Use the concepts, examples, and other content at your own risk.
As this is a new edition of this document, there may be errors
and inaccuracies that may damage your system. Use of this document
may cause your girlfriend to leave you, your cats to pee on your
furniture and clothing, your computer to cease functioning, your
boss to fire you, and global thermonuclear war. Proceed with caution.
</PARA>
<PARA>
All copyrights are held by their respective owners, unless specifically
noted otherwise. Use of a term in this document should not be regarded
as affecting the validity of any trademark or service mark.
In particular, I like to put down Microsoft(tm). Live with it.
</PARA>
<PARA>
Naming of particular products or brands should not be seen as endorsements,
with the exception of the term "GNU/Linux".
Use GNU/Linux. Love it. Bathe with it. It is life and happiness.
I endorse it wholeheartedly and encourage you to do the same.
</PARA>
<PARA>
You are strongly recommended to make a backup of your system before
installing Bugzilla and at regular intervals thereafter. Heaven knows
it's saved my bacon time after time; if you implement any suggestion in
this Guide, implement this one!
</PARA>
<PARA>
Bugzilla has not undergone a complete security review.
Security holes probably exist in the code.
Great care should be taken both in the installation and usage of this software.
Carefully consider the implications of installing other network services with Bugzilla.
</PARA>
</SECTION>
<!-- Section 2: New Versions -->
<SECTION ID="newversions">
<TITLE>New Versions</TITLE>
<PARA>
This is the initial release of the Bugzilla Guide.
</PARA>
<PARA>
This document can be found in the following places:
</PARA>
<PARA>
<ITEMIZEDLIST>
<LISTITEM>
<PARA>
<ULINK URL="http://www.trilobyte.net/barnsons/">TriloBYTE</ULINK>
</PARA>
</LISTITEM>
<LISTITEM>
<PARA>
<ULINK URL="http://www.mozilla.org/projects/bugzilla/">Mozilla.org</ULINK>
</PARA>
</LISTITEM>
<LISTITEM>
<PARA>
<ULINK URL="http://www.linuxdoc.org/">The Linux Documentation Project</ULINK>
</PARA>
</LISTITEM>
</ITEMIZEDLIST>
</PARA>
<PARA>
The latest version of this document can be checked out via CVS.
Please follow the instructions available at
<ULINK URL="http://www.mozilla.org/cvs.html">the Mozilla CVS page</ULINK>,
and check out the mozilla/webtools/bugzilla/docs/ branch.
</PARA>
</SECTION>
<SECTION ID="credits">
<TITLE>Credits</TITLE>
<PARA>
The people listed below have made enormous contributions to the creation
of this Guide, through their dedicated hacking efforts,
numerous e-mail and IRC support sessions,
and overall excellent contribution to the Bugzilla community:
</PARA>
<PARA>
<ULINK URL="mailto://terry@mozilla.org">Terry Weissman</ULINK>
for initially converting Bugzilla from BugSplat!
and writing the README upon which this documentation is largely based.
</PARA>
<PARA>
<ULINK URL="mailto://tara@tequilarista.org">Tara Hernandez</ULINK>
for keeping Bugzilla development going strong after Terry left Mozilla.org
</PARA>
<PARA>
<ULINK URL="mailto://dkl@redhat.com">Dave Lawrence</ULINK>
for providing insight into the key differences between Red Hat's
customized Bugzilla, and being largely responsible for the
"Red Hat Bugzilla" appendix
</PARA>
<PARA>
<ULINK URL="mailto://endico@mozilla.org">Dawn Endico</ULINK>
for being a hacker extraordinaire and putting up with my incessant
questions and arguments on irc.mozilla.org in #mozwebtools
</PARA>
<PARA>
Last but not least, all the members of the
<ULINK URL="news://news.mozilla.org/netscape/public/mozilla/webtools">
netscape.public.mozilla.webtools</ULINK> newsgroup. Without your
discussions, insight, suggestions, and patches, this could never have happened.
</PARA>
</SECTION>
<SECTION id="contributors">
<TITLE>Contributors</TITLE>
<PARA>
Thanks go to these people for significant contributions to this documentation:
</PARA>
<PARA>
Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen
</PARA>
</SECTION>
<SECTION ID="feedback">
<TITLE>Feedback</TITLE>
<PARA>
I welcome feedback on this document. Without your submissions and input,
this Guide cannot continue to exist. Please mail additions, comments, criticisms, etc.
to <EMAIL>barnboy@trilobyte.net</EMAIL>. Please send flames to
<EMAIL>devnull@localhost</EMAIL>
</PARA>
</SECTION>
<SECTION ID="translations">
<TITLE>Translations</TITLE>
<PARA>
The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice.
If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at
<email>mozilla-webtools@mozilla.org</email>
</PARA>
</SECTION>
<!-- conventions used here (didn't want to give it a chapter of its own) -->
&conventions;
</CHAPTER>
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<title>Document Conventions</title>
<indexterm zone="conventions">
<primary>conventions</primary>
</indexterm>
<para>
This document uses the following conventions
</para>
<informaltable frame="none">
<tgroup cols="2">
<thead>
<row>
<entry>Descriptions</entry>
<entry>Appearance</entry>
</row>
</thead>
<tbody>
<row>
<entry>Warnings</entry>
<entry><caution>
<para>Warnings.</para>
</caution></entry>
</row>
<row>
<entry>Hint</entry>
<entry><tip>
<para>Hint.</para>
</tip></entry>
</row>
<row>
<entry>Notes</entry>
<entry><note>
<para>Note.</para>
</note></entry>
</row>
<row>
<entry>Information requiring special attention</entry>
<entry><warning>
<para>Warning.</para>
</warning></entry>
</row>
<row>
<entry>File Names</entry>
<entry><filename>file.extension</filename></entry>
</row>
<row>
<entry>Directory Names</entry>
<entry><filename class="directory">directory</filename></entry>
</row>
<row>
<entry>Commands to be typed</entry>
<entry><command>command</command></entry>
</row>
<row>
<entry>Applications Names</entry>
<entry><application>application</application></entry>
</row>
<row>
<entry><foreignphrase>Prompt</foreignphrase> of users command under bash shell</entry>
<entry>bash$</entry>
</row>
<row>
<entry><foreignphrase>Prompt</foreignphrase> of root users command under bash shell</entry>
<entry>bash#</entry>
</row>
<row>
<entry><foreignphrase>Prompt</foreignphrase> of user command under tcsh shell</entry>
<entry>tcsh$</entry>
</row>
<row>
<entry>Environment Variables</entry>
<entry><envar>VARIABLE</envar></entry>
</row>
<row>
<entry>Emphasized word</entry>
<entry><emphasis>word</emphasis></entry>
</row>
<row>
<entry>Code Example</entry>
<entry><programlisting><sgmltag class="starttag">para</sgmltag>Beginning and end of paragraph<sgmltag class="endtag">para</sgmltag></programlisting></entry>
</row>
</tbody>
</tgroup>
</informaltable>
</section>
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<!-- <!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN"> -->
<APPENDIX id="database">
<TITLE>The Bugzilla Database</TITLE>
<NOTE>
<PARA>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? <REMARK>MPB</REMARK></PARA>
</NOTE>
<SECTION id="dbschema">
<TITLE>Database Schema Chart</TITLE>
<PARA>
<MEDIAOBJECT>
<IMAGEOBJECT>
<IMAGEDATA FILEREF="dbschema.jpg" FORMAT="jpg">
</IMAGEOBJECT>
<TEXTOBJECT>
<PHRASE>Database Relationships</PHRASE>
</TEXTOBJECT>
<CAPTION>
<PARA>Bugzilla database relationships chart</PARA>
</CAPTION>
</MEDIAOBJECT>
</PARA>
</SECTION>
<SECTION id="dbdoc">
<TITLE>MySQL Bugzilla Database Introduction</TITLE>
<LITERALLAYOUT>
Contributor(s): Matthew P. Barnson (mbarnson@excitehome.net)
Last update: May 16, 2000
Changes:
Version 1.0: Initial public release (May 16, 2000)
Maintainer: Matthew P. Barnson (mbarnson@excitehome.net)
===
Table Of Contents
===
FOREWORD
INTRODUCTION
THE BASICS
THE TABLES
THE DETAILS
===
FOREWORD
===
This information comes straight from my life. I was forced to learn how
Bugzilla organizes database because of nitpicky requests from users for tiny
changes in wording, rather than having people re-educate themselves or
figure out how to work our procedures around the tool. It sucks, but it can
and will happen to you, so learn how the schema works and deal with it when it
comes.
I'm sorry this version is plain text. I can whip this info out a lot faster
if I'm not concerned about complex formatting. I'll get it into sgml for easy
portability as time permits.
The Bugzilla Database Schema has a home! In addition to availability via CVS
and released versions 2.12 and higher of Bugzilla, you can find the latest &
greatest version of the Bugzilla Database Schema at
http://www.trilobyte.net/barnsons/. This is a living document; please be sure
you are up-to-date with the latest version before mirroring.
The Bugzilla Database Schema is designed to provide vital information
regarding the structure of the MySQL database. Where appropriate, this
document will refer to URLs rather than including documents in their entirety
to ensure completeness even should this paper become out of date.
This document is not maintained by Netscape or Netscape employees, so please
do not contact them regarding errors or omissions contained herein. Please
direct all questions, comments, updates, flames, etc. to Matthew P. Barnson
mbarnson@excitehome.net) (barnboy or barnhome on irc.mozilla.org in
#mozwebtools).
I'm sure I've made some glaring errors or omissions in this paper -- please
email me corrections or post corrections to the
netscape.public.mozilla.webtools newsgroup.
===
INTRODUCTION
===
So, here you are with your brand-new installation of Bugzilla. You've got
MySQL set up, Apache working right, Perl DBI and DBD talking to the database
flawlessly. Maybe you've even entered a few test bugs to make sure email's
working; people seem to be notified of new bugs and changes, and you can
enter and edit bugs to your heart's content. Perhaps you've gone through the
trouble of setting up a gateway for people to submit bugs to your database via
email, have had a few people test it, and received rave reviews from your beta
testers.
What's the next thing you do? Outline a training strategy for your
development team, of course, and bring them up to speed on the new tool you've
labored over for hours.
Your first training session starts off very well! You have a captive
audience which seems enraptured by the efficiency embodied in this thing called
"Bugzilla". You are caught up describing the nifty features, how people can
save favorite queries in the database, set them up as headers and footers on
their pages, customize their layouts, generate reports, track status with
greater efficiency than ever before, leap tall buildings with a single bound
and rescue Jane from the clutches of Certain Death!
But Certain Death speaks up -- a tiny voice, from the dark corners of the
conference room. "I have a concern," the voice hisses from the darkness,
"about the use of the word 'verified'.
The room, previously filled with happy chatter, lapses into reverential
silence as Certain Death (better known as the Vice President of Software
Engineering) continues. "You see, for two years we've used the word 'verified'
to indicate that a developer or quality assurance engineer has confirmed that,
in fact, a bug is valid. I don't want to lose two years of training to a
new software product. You need to change the bug status of 'verified' to
'approved' as soon as possible. To avoid confusion, of course."
Oh no! Terror strikes your heart, as you find yourself mumbling "yes, yes, I
don't think that would be a problem," You review the changes with Certain
Death, and continue to jabber on, "no, it's not too big a change. I mean, we
have the source code, right? You know, 'Use the Source, Luke' and all that...
no problem," All the while you quiver inside like a beached jellyfish bubbling,
burbling, and boiling on a hot Jamaican sand dune...
Thus begins your adventure into the heart of Bugzilla. You've been forced
to learn about non-portable enum() fields, varchar columns, and tinyint
definitions. The Adventure Awaits You!
===
The Basics
===
If you were like me, at this point you're totally clueless about the
internals of MySQL, and if it weren't for this executive order from the Vice
President you couldn't care less about the difference between a "bigint" and a
"tinyint" entry in MySQL. I'd refer you first to the MySQL documentation,
available at http://www.mysql.com/doc.html, but that's mostly a confusing
morass of high-level database jargon. Here are the basics you need to know
about the database to proceed:
1. To connect to your database, type "mysql -u root" at the command prompt as
any user. If this works without asking you for a password, SHAME ON YOU! You
should have locked your security down like the README told you to. You can
find details on locking down your database in the Bugzilla FAQ in this
directory (under "Security"), or more robust security generalities in the
MySQL searchable documentation at
http://www.mysql.com/php/manual.php3?section=Privilege_system .
2. You should now be at a prompt that looks like this:
mysql>
At the prompt, if "bugs" is the name of your Bugzilla database, type:
mysql> use bugs;
(don't forget the ";" at the end of each line, or you'll be kicking yourself
all the way through this documentation)
Young Grasshopper, you are now ready for the unveiling of the Bugzilla
database, in the next section...
===
THE TABLES
===
Imagine your MySQL database as a series of spreadsheets, and you won't be too
far off. If you use this command:
mysql> show tables from bugs;
you'll be able to see all the "spreadsheets" (tables) in your database. Cool,
huh? It's kinda' like a filesystem, only much faster and more robust. Come
on, I'll show you more!
From the command issued above, you should now have some output that looks
like this:
+-------------------+
| Tables in bugs |
+-------------------+
| attachments |
| bugs |
| bugs_activity |
| cc |
| components |
| dependencies |
| fielddefs |
| groups |
| keyworddefs |
| keywords |
| logincookies |
| longdescs |
| milestones |
| namedqueries |
| products |
| profiles |
| profiles_activity |
| shadowlog |
| versions |
| votes |
| watch |
+-------------------+
If it doesn't look quite the same, that probably means it's time to
update this documentation :)
Here's an overview of what each table does. Most columns in each table have
descriptive names that make it fairly trivial to figure out their jobs.
attachments: This table stores all attachments to bugs. It tends to be your
largest table, yet also generally has the fewest entries because file
attachments are so (relatively) large.
bugs: This is the core of your system. The bugs table stores most of the
current information about a bug, with the exception of the info stored in the
other tables.
bugs_activity: This stores information regarding what changes are made to bugs
when -- a history file.
cc: This tiny table simply stores all the CC information for any bug which has
any entries in the CC field of the bug. Note that, like most other tables in
Bugzilla, it does not refer to users by their user names, but by their unique
userid, stored as a primary key in the profiles table.
components: This stores the programs and components (or products and
components, in newer Bugzilla parlance) for Bugzilla. Curiously, the "program"
(product) field is the full name of the product, rather than some other unique
identifier, like bug_id and user_id are elsewhere in the database.
dependencies: Stores data about those cool dependency trees.
fielddefs: A nifty table that defines other tables. For instance, when you
submit a form that changes the value of "AssignedTo" this table allows
translation to the actual field name "assigned_to" for entry into MySQL.
groups: defines bitmasks for groups. A bitmask is a number that can uniquely
identify group memberships. For instance, say the group that is allowed to
tweak parameters is assigned a value of "1", the group that is allowed to edit
users is assigned a "2", and the group that is allowed to create new groups is
assigned the bitmask of "4". By uniquely combining the group bitmasks (much
like the chmod command in UNIX,) you can identify a user is allowed to tweak
parameters and create groups, but not edit users, by giving him a bitmask of
"5", or a user allowed to edit users and create groups, but not tweak
parameters, by giving him a bitmask of "6" Simple, huh?
If this makes no sense to you, try this at the mysql prompt:
mysql> select * from groups;
You'll see the list, it makes much more sense that way.
keyworddefs: Definitions of keywords to be used
keywords: Unlike what you'd think, this table holds which keywords are
associated with which bug id's.
logincookies: This stores every login cookie ever assigned to you for every
machine you've ever logged into Bugzilla from. Curiously, it never does any
housecleaning -- I see cookies in this file I've not used for months. However,
since Bugzilla never expires your cookie (for convenience' sake), it makes
sense.
longdescs: The meat of bugzilla -- here is where all user comments are stored!
You've only got 2^24 bytes per comment (it's a mediumtext field), so speak
sparingly -- that's only the amount of space the Old Testament from the Bible
would take (uncompressed, 16 megabytes). Each comment is keyed to the
bug_id to which it's attached, so the order is necessarily chronological, for
comments are played back in the order in which they are received.
milestones: Interesting that milestones are associated with a specific product
in this table, but Bugzilla does not yet support differing milestones by
product through the standard configuration interfaces.
namedqueries: This is where everybody stores their "custom queries". Very
cool feature; it beats the tar out of having to bookmark each cool query you
construct.
products: What products you have, whether new bug entries are allowed for the
product, what milestone you're working toward on that product, votes, etc. It
will be nice when the components table supports these same features, so you
could close a particular component for bug entry without having to close an
entire product...
profiles: Ahh, so you were wondering where your precious user information was
stored? Here it is! With the passwords in plain text for all to see! (but
sshh... don't tell your users!)
profiles_activity: Need to know who did what when to who's profile? This'll
tell you, it's a pretty complete history.
shadowlog: I could be mistaken here, but I believe this table tells you when
your shadow database is updated and what commands were used to update it. We
don't use a shadow database at our site yet, so it's pretty empty for us.
versions: Version information for every product
votes: Who voted for what when
watch: Who (according to userid) is watching who's bugs (according to their
userid).
===
THE DETAILS
===
Ahh, so you're wondering just what to do with the information above? At the
mysql prompt, you can view any information about the columns in a table with
this command (where "table" is the name of the table you wish to view):
mysql> show columns from table;
You can also view all the data in a table with this command:
mysql> select * from table;
-- note: this is a very bad idea to do on, for instance, the "bugs" table if
you have 50,000 bugs. You'll be sitting there a while until you ctrl-c or
50,000 bugs play across your screen.
You can limit the display from above a little with the command, where
"column" is the name of the column for which you wish to restrict information:
mysql> select * from table where (column = "some info");
-- or the reverse of this
mysql> select * from table where (column != "some info");
Let's take our example from the introduction, and assume you need to change
the word "verified" to "approved" in the resolution field. We know from the
above information that the resolution is likely to be stored in the "bugs"
table. Note we'll need to change a little perl code as well as this database
change, but I won't plunge into that in this document. Let's verify the
information is stored in the "bugs" table:
mysql> show columns from bugs
(exceedingly long output truncated here)
| bug_status| enum('UNCONFIRMED','NEW','ASSIGNED','REOPENED','RESOLVED','VERIFIED','CLOSED')||MUL | UNCONFIRMED||
Sorry about that long line. We see from this that the "bug status" column is
an "enum field", which is a MySQL peculiarity where a string type field can
only have certain types of entries. While I think this is very cool, it's not
standard SQL. Anyway, we need to add the possible enum field entry
'APPROVED' by altering the "bugs" table.
mysql> ALTER table bugs CHANGE bug_status bug_status
-> enum("UNCONFIRMED", "NEW", "ASSIGNED", "REOPENED", "RESOLVED",
-> "VERIFIED", "APPROVED", "CLOSED") not null;
(note we can take three lines or more -- whatever you put in before the
semicolon is evaluated as a single expression)
Now if you do this:
mysql> show columns from bugs;
you'll see that the bug_status field has an extra "APPROVED" enum that's
available! Cool thing, too, is that this is reflected on your query page as
well -- you can query by the new status. But how's it fit into the existing
scheme of things?
Looks like you need to go back and look for instances of the word "verified"
in the perl code for Bugzilla -- wherever you find "verified", change it to
"approved" and you're in business (make sure that's a case-insensitive search).
Although you can query by the enum field, you can't give something a status
of "APPROVED" until you make the perl changes. Note that this change I
mentioned can also be done by editing checksetup.pl, which automates a lot of
this. But you need to know this stuff anyway, right?
I hope this database tutorial has been useful for you. If you have comments
to add, questions, concerns, etc. please direct them to
mbarnson@excitehome.net. Please direct flames to /dev/null :) Have a nice
day!
===
LINKS
===
Great MySQL tutorial site:
http://www.devshed.com/Server_Side/MySQL/
</LITERALLAYOUT>
</SECTION>
<SECTION id="granttables">
<TITLE>MySQL Permissions & Grant Tables</TITLE>
<NOTE>
<PARA>The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</PARA>
</NOTE>
<LITERALLAYOUT>
From matt_barnson@singletrac.com Wed Jul 7 09:00:07 1999
Date: Mon, 1 Mar 1999 21:37:04 -0700
From: Matthew Barnson matt_barnson@singletrac.com
To: keystone-users@homeport.org
Subject: [keystone-users] Grant Tables FAQ
[The following text is in the "iso-8859-1" character set]
[Your display is set for the "US-ASCII" character set]
[Some characters may be displayed incorrectly]
Maybe we can include this rambling message in the Keystone FAQ? It gets
asked a lot, and the only option current listed in the FAQ is
"--skip-grant-tables".
Really, you can't go wrong by reading section 6 of the MySQL manual, at
http://www.mysql.com/Manual/manual.html. I am sure their description is
better than mine.
MySQL runs fine without permissions set up correctly if you run the mysql
daemon with the "--skip-grant-tables" option. Running this way denies
access to nobody. Unfortunately, unless you've got yourself firewalled it
also opens the potential for abuse if someone knows you're running it.
Additionally, the default permissions for MySQL allow anyone at localhost
access to the database if the database name begins with "test_" or is named
"test" (i.e. "test_keystone"). You can change the name of your database in
the keystone.conf file ($sys_dbname). This is the way I am doing it for
some of my databases, and it works fine.
The methods described below assume you're running MySQL on the same box as
your webserver, and that you don't mind if your $sys_dbuser for Keystone has
superuser access. See near the bottom of this message for a description of
what each field does.
Method #1:
1. cd /var/lib
#location where you'll want to run /usr/bin/mysql_install_db shell
script from to get it to work.
2. ln -s mysql data
# soft links the "mysql" directory to "data", which is what
mysql_install_db expects. Alternately, you can edit mysql_install_db and
change all the "./data" references to "./mysql".
3. Edit /usr/bin/mysql_install_db with your favorite text editor (vi,
emacs, jot, pico, etc.)
A) Copy the "INSERT INTO db VALUES
('%','test\_%','','Y','Y','Y','Y','Y','Y');" and paste it immediately after
itself. Chage the 'test\_%' value to 'keystone', or the value of
$sys_dbname in keystone.conf.
B) If you are running your keystone database with any user, you'll need to
copy the "INSERT INTO user VALUES
('localhost','root','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y');" line after
itself and change 'root' to the name of the keystone database user
($sys_dbuser) in keystone.conf.
# adds entries to the script to create grant tables for specific
hosts and users. The user you set up has super-user access ($sys_dbuser) --
you may or may not want this. The layout of mysql_install_db is really very
uncomplicated.
4. /usr/bin/mysqladmin shutdown
# ya gotta shut it down before you can reinstall the grant tables!
5. rm -i /var/lib/mysql/mysql/*.IS?' and answer 'Y' to the deletion
questions.
# nuke your current grant tables. This WILL NOT delete any other
databases than your grant tables.
6. /usr/bin/mysql_install_db
# run the script you just edited to install your new grant tables.
7. mysqladmin -u root password (new_password)
# change the root MySQL password, or else anyone on localhost can
login to MySQL as root and make changes. You can skip this step if you want
keystone to connect as root with no password.
8. mysqladmin -u (webserver_user_name) password (new_password)
# change the password of the $sys_dbuser. Note that you will need
to change the password in the keystone.conf file as well in $sys_dbpasswd,
and if your permissions are set up incorrectly anybody can type the URL to
your keystone.conf file and get the password. Not that this will help them
much if your permissions are set to @localhost.
Method #2: easier, but a pain reproducing if you have to delete your grant
tables. This is the "recommended" method for altering grant tables in
MySQL. I don't use it because I like the other way :)
shell> mysql --user=root keystone
mysql> GRANT
SELECT,INSERT,UPDATE,DELETE,INDEX,ALTER,CREATE,DROP,RELOAD,SHUTDOWN,PROCESS,
FILE,
ON keystone.*
TO <$sys_dbuser name>@localhost
IDENTIFIED BY '(password)'
WITH GRANT OPTION;
OR
mysql> GRANT ALL PRIVELEGES
ON keystone.*
TO <$sys_dbuser name>@localhost
IDENTIFIED BY '(password)'
WITH GRANT OPTION;
# this grants the required permissions to the keystone ($sys_dbuser)
account defined in keystone.conf. However, if you are runnning many
different MySQL-based apps, as we are, it's generally better to edit the
mysql_install_db script to be able to quickly reproduce your permissions
structure again. Note that the FILE privelege and WITH GRANT OPTION may not
be in your best interest to include.
GRANT TABLE FIELDS EXPLANATION:
Quick syntax summary: "%" in MySQL is a wildcard. I.E., if you are
defining your DB table and in the 'host' field and enter '%', that means
that any host can access that database. Of course, that host must also have
a valid db user in order to do anything useful. 'db'=name of database. In
our case, it should be "keystone". "user" should be your "$sys_dbuser"
defined in keystone.conf. Note that you CANNOT add or change a password by
using the "INSERT INTO db (X)" command -- you must change it with the mysql
-u command as defined above. Passwords are stored encrypted in the MySQL
database, and if you try to enter it directly into the table they will not
match.
TABLE: USER. Everything after "password" is a privelege granted (Y/N).
This table controls individual user global access rights.
'host','user','password','select','insert','update','delete','index','alter'
,'create','drop','grant','reload','shutdown','process','file'
TABLE: DB. This controls access of USERS to databases.
'host','db','user','select','insert','update','delete','index','alter','crea
te','drop','grant'
TABLE: HOST. This controls which HOSTS are allowed what global access
rights. Note that the HOST table, USER table, and DB table are very closely
connected -- if an authorized USER attempts an SQL request from an
unauthorized HOST, she's denied. If a request from an authorized HOST is
not an authorized USER, it is denied. If a globally authorized USER does
not have rights to a certain DB, she's denied. Get the picture?
'host','db','select','insert','update','delete','index','alter','create','dr
op','grant'
You should now have a working knowledge of MySQL grant tables. If there is
anything I've left out of this answer that you feel is pertinent, or if my
instructions don't work for you, please let me know and I'll re-post this
letter again, corrected. I threw it together one night out of exasperation
for all the newbies who don't know squat about MySQL yet, so it is almost
guaranteed to have errors.
Once again, you can't go wrong by reading section 6 of the MySQL manual. It
is more detailed than I!
http://www.mysql.com/Manual/manual.html.
----------------------------------------------------------------------------
10/12/2000
Matthew sent in some mail with updated contact information:
NEW CONTACT INFORMATION:
------------------------
Matthew P. Barnson
Manager, Systems Administration
Excite@Home Business Applications
mbarnson@excitehome.net
(801)234-8300
</LITERALLAYOUT>
</SECTION>
<SECTION id="cleanupwork">
<TITLE>Cleaning up after mucking with Bugzilla</TITLE>
<LITERALLAYOUT>
Contributed by Eric Hansen:
There are several things, and one trick. There is a small tiny piece of
documentation I saw once that said something very important.
1) After pretty much any manual working of the Mysql db, you must
delete a file in the bugzilla directory: data/versioncache
Versioncache basically is a way to speed up bugzilla (from what I
understand). It stores a lot of commonly used information. However,
this file is refreshed every so often (I can't remember the time
interval though). So eventually all changes do propogate out, so you
may see stuff suddenly working.
2) Assuming that failed, you will also have to check something with the
checksetup.pl file. It actually is run twice. The first time it
creates the file: localconfig. You can modify localconfig, (or not if
you are doing bug_status stuff) or you should delete localconfig and
rerun your modified checksetup.pl. Since I don't actually see anything
in localconfig pertaining to bug_status, this point is mainly a FYI.
</LITERALLAYOUT>
</SECTION>
</APPENDIX>
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<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > -->
<chapter id="future">
<title>The Future of Bugzilla</title>
<synopsis>This section largely contributed by Matthew Tuck</synopsis>
<section id="spamlite">
<title>Reducing Spam</title>
<para><literallayout>
Those who use Bugzilla frequently are probably used to notification spam
- unwanted or unnecessary notifications. A number of proposals have
been put forward to attempt to reduce this.
1. Reduce CC Spam
Some of you probably know me as that guy who CCs on heaps and heaps of
bugs. Just as you get a lot of CC changes from me, so do I get a lot
from others. Why should CC changes send out email notifications?
It's not necessarily the best idea to just remove the CC spam, there are
other issues too, like the difficulty of adding to large CC fields.
For these reasons and more, an RFE for a per user "BCC" facility exists
that people could use to silently and privately track bugs, in a similar
way to voting today, but applying to an unlimited number of bugs. See
"http://bugzilla.mozilla.org/show_bug.cgi?id=7345".
2. Bulk Changes
You know the drill - a large milestone change, a component movement,
whatever, and lots of notifications are generated. If there's enough
maybe you'll just go delete, delete, delete, whoops, there goes another
notification that wasn't from the bulk change you missed.
Shouldn't bulk changes send out one notification? A proposal for this
is at "http://bugzilla.mozilla.org/show_bug.cgi?id=26943".
3. Configurable Notification Criteria
It would be good if you could choose what you want to receive. There
are two parts to this.
(a) Choose a selection of bugs you're interested in. This would be
similar to CC except you let the set be computed from selection criteria
rather than limited to the bugs your name is on. There is currently a
limited version of this in the bugzilla preferences, ie "all qualifying
bugs"/"all qualifying bugs except the ones I change"/"only those bugs
which I am listed on the cc line".
(b) Choose what changes will trigger a notification for the bugs you are
watching. With this, you could choose whether you want to receive cc,
dependency and keyword changes, for example.
Both of these proposals live at
"http://bugzilla.mozilla.org/show_bug.cgi?id=14137".
</literallayout></para>
</section>
<section id="searching">
<title>Better Searching</title>
<para><literallayout>
Current searching tools in Bugzilla include the querying mechanism,
special summary reports and dependency trees. This message is about new
facilities.
1. General Summary Reports
For some time now it has been apparent to me that the query bug list
leaves a little to be desired in its linear nature. There is a need to
have categorised subsets, and counts of each category. If you don't
believe me, how about these facilities already in place or which people
have asked for:
Most Doomed Reports - Categorised On Assignee, Shows and Counts Number
of Bugs For Each Assignee
Bug #15806 (Most Voted For Bugs) - Categorised On Product, Shows Bugs
Voters Most Want Fixed
Bug #9789 (BugAThon Tracking Page) - Categorised On Developer (Subset),
Counts Number of Bugs
Bug #9409 and #9411 - The desire to be able to report on more subsets.
Hopefully you can see the gist of what is desired here. It's a general
reporting mechanism.
This mechanism lets you choose the subset of bugs to operate on (like
query), let's you categorise them, possibly along with subcategories and
counts the number of bugs within each category. It might or might not
show the actual bugs themselves, and it might limit the number of bugs
within a category, or categories to report on.
I'm further sure that many applications of this mechanism would only be
recognised once it was implemented.
The general summary reports bug is at
"http://bugzilla.mozilla.org/show_bug.cgi?id=12282".
2. Related Bugs
It would be nice to have a field where you could enter other bugs
related to the current bug - it would be handy for navigation and
possibly even finding duplicates. See
"http://bugzilla.mozilla.org/show_bug.cgi?id=12286".
3. Column Specification Support
Currently query seems to get what columns to report on from whatever the
user last used. This doesn't work well for "prepackaged queries", where
you followed a link. You can probably add a column by specifying a sort
column, but this is difficult and suboptimal.
Furthermore, I find that when I want to add a column to a query, it's
usually a one off and I would prefer it to go away for the next query.
Hence, it would be nice to specify the columns that appear on the query
(and general summary report) pages. The default query mechanism should
be able to let you specify your default columns.
This proposal lives at
"http://bugzilla.mozilla.org/show_bug.cgi?id=12284".
</literallayout></para>
</section>
<section id="trackingbugs">
<title>Description Flags and Tracking Bugs</title>
<para><literallayout>
Since I last posted on this issue, we now have "keywords" that solve
many of the issues of description and status whiteboard keywords. We
have seen a migration towards keywords, but there is still further to
go.
Description ( + Status Whiteboard ) Keywords
--------------------------------------------
Some description keywords remain. I'd like to hear what reasons, other
than time, there are for these staying as they are. I'm suspecting many
are not really being used. Hopefully we can totally remove these
eventually.
Tracking Bugs
-------------
When I suggested keywords, I did so to get rid of tracking bugs too,
though we've had less success on that front.
There are many disadvantages to tracking bugs.
- They can pollute bugs counts, and you must make sure you exclude
them. I believe the meta keyword might be used for this purpose.
- They have an assignee but there is nothing to fix, and that person can
get whined at by Bugzilla.
- It would be better to craft your own "dependency tree" rather than
rely on a fixed hierachy in the bug system.
- In creating a nice little hierachy, many bugs duplicate information
that should be available in other ways, eg
"http://bugzilla.mozilla.org/show_bug.cgi?id=12833" which is
about beta 1 networking issues. These could fall behind the actual
data. What tracking bugs are good for, ad hoc lists, is what keywords
are better for.
- An automatically generated dependency structure between one "tracking
bug" and another would be better than a manual one, since it gives exact
rather than manually set up classifications.
Probably the only feature preventing tracking bugs being replaced is the
dependency tree. The quintessential tracking bug seems to be bug #7229
"chofmann's watch list", which probably has about a couple of hundred
bugs at various levels, which allows a nice visualisation.
Before keywords can replace tracking bugs better visualisation is going
to be required. General summary reports and dependency forests of a bug
list ("http://bugzilla.mozilla.org/show_bug.cgi?id=12992") could both
help, but neither solves the problem totally. Perhaps keywords within
keywords would help here. In any case, I'm still thinking about this
one.
Some tracking bugs could definitely be turned into keywords immediately
though, and I'll point the finger at
"http://bugzilla.mozilla.org/show_bug.cgi?id=7954" here since that's
what came to mind first.
</literallayout></para>
</section>
<section id="bugprobs">
<title>Bug Issues</title>
<para><literallayout>
1. Inline Bug Changes
Why do I see so many "moving to M5" and "reassigning to blahblah"
messages, and in other circumstances none are entered? Why aren't these
automatically generated? A comment should be only necessary when there
is something to add, and if I'm not interested in this sort of
information, I should be able to hide it.
At the moment we're in a hybrid world where we don't get everything, but
we can't get rid of the bug change "messages" either. Furthermore,
"View Bug Activity" requires me to manually cross reference events on
another page, rather than being able to visually see the chronological
order. Shouldn't I be able to see all the information on one page?
A proposal to allow bugs to be shown either way is at
"http://bugzilla.mozilla.org/show_bug.cgi?id=11368".
2. Hard Wrapping Comments
One thing that annoys me is the fact that comments are "hard wrapped" to
a certain column width. This is a mistake Internet Mail and News has
made, unlike every word processor in existence, and as a consequence,
Usenet suffers to this day from bad software. Why has Bugzilla repeated
the problem?
Hard wrapping to a certain column width is open to abuse (see old
Mozilla browsers that didn't wrap properly, resulting in many ugly bug
reports we have to read to this day), and furthermore doesn't expand to
fill greater screen sizes. I'm also under the impression the current
hard wrap uses a non-standard HTML facility. See
"http://bugzilla.mozilla.org/show_bug.cgi?id=11901".
3. REMIND and LATER Are Evil
I really hate REMIND and LATER. Not because they mean something
won't be implemented, but because they aren't the best solutions.
Why are they bad? Well, basically because they are not resolved, yet
they are marked as such. Hence queries have to be well crafted to
include them.
LATER, according to Bugzilla, means it won't be done this release.
There is a better mechanism of doing this, that is assigning to
nobody@mozilla.org and making the milestone blank. It's more likely to
appear in a casual query, and it doesn't resolve the bug.
REMIND, according to Bugzilla, means it might still be implemented this
release. Well, why not just move it to a later milestone then? You're
a lot less likely to forget it. If it's really needed, a keyword would
be better.
Some people can't use blank milestones to mean an untargetted milestone,
since they use this to assess new bugs that have no target. Hence, it
would be nice to distinguish between bugs that have not yet been
considered, and those that really are not assigned to any milestone in
the future (assumedly beyond).
All this is covered at
"http://bugzilla.mozilla.org/show_bug.cgi?id=13534".
4. Create An Enhancement Field
Currently enhancement is an option in severity. This means that
important enhancements (like for example, POP3 support) are not properly
distinguished as such, because they need a proper severity. This
dilutes the meaning of enhancement.
If enhancement was separated, we could properly see what was an
enhancement. See "http://bugzilla.mozilla.org/show_bug.cgi?id=9412". I
see keywords like [RFE] and [FEATURE] that seem to be compensating for
this problem.
</literallayout></para>
</section>
<section id="dbaseintegrity">
<title>Database Integrity</title>
<para><literallayout>
Bugzilla could be more proactive in detecting suboptimal situations and
prevent them or whine about them.
1. Bugzilla Crime #1: Marking A Bug Fixed With Unresolved Dependencies
It can't be marked fixed with unresolved dependencies. Either mark it
INVALID (tracking bugs), fix the dependencies at the same time, or
resolve the blockers.
See "http://bugzilla.mozilla.org/show_bug.cgi?id=24496".
2. Keyword Restrictions
Some keywords should only apply in certain circumstances, eg beta1 =>
Milestone <
M14, css1 => Component = Style System are possibilities. See
"http://bugzilla.mozilla.org/show_bug.cgi?id=26940".
3. Whine About Old Votes
Old votes can just sit on resolved bugs. This is problematic with
duplicates especially. Automatic transferral/removal is not
appropriate since bugs can be reopened, but a whining solution might
work. See "http://bugzilla.mozilla.org/show_bug.cgi?id=27553".
4. Whine And Warn About Milestone Mismatches
Here's a fun one. Bug X (M17) depends on Bug Y (M15). Bug Y gets moved
out to M19. The notification to the assignee of Bug X gets ignored (of
course) and Bug X is now due to be fixed before one of its blockers.
Warnings about this when it is detected as well as whining about it in
email would help bring these issues to the attention of people sooner.
Note that this would be less of a problem if we didn't have so many
tracking bugs since they aren't updated that often and often have this
problem.
See "http://bugzilla.mozilla.org/show_bug.cgi?id=16743".
</literallayout></para>
</section>
<section id="bz30">
<title>Bugzilla 3.0</title>
<para>One day, Bugzilla 3.0 will have lots of cool stuff.</para>
</section>
</chapter>
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<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<appendix id="gfdl">
<title>GNU Free Documentation License</title>
<!-- - GNU Project - Free Software Foundation (FSF) -->
<!-- LINK REV="made" HREF="mailto:webmasters@gnu.org" -->
<!-- sect1>
<title>GNU Free Documentation License</title -->
<para>Version 1.1, March 2000</para>
<blockquote>
<para>Copyright (C) 2000 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.</para>
</blockquote>
<sect1 label="0" id="gfdl_0">
<title>PREAMBLE</title>
<para>The purpose of this License is to make a manual, textbook,
or other written document "free" in the sense of freedom: to
assure everyone the effective freedom to copy and redistribute it,
with or without modifying it, either commercially or
noncommercially. Secondarily, this License preserves for the
author and publisher a way to get credit for their work, while not
being considered responsible for modifications made by
others.</para>
<para>This License is a kind of "copyleft", which means that
derivative works of the document must themselves be free in the
same sense. It complements the GNU General Public License, which
is a copyleft license designed for free software.</para>
<para>We have designed this License in order to use it for manuals
for free software, because free software needs free documentation:
a free program should come with manuals providing the same
freedoms that the software does. But this License is not limited
to software manuals; it can be used for any textual work,
regardless of subject matter or whether it is published as a
printed book. We recommend this License principally for works
whose purpose is instruction or reference.</para>
</sect1>
<sect1 label="1" id="gfdl_1">
<title>APPLICABILITY AND DEFINITIONS</title>
<para>This License applies to any manual or other work that
contains a notice placed by the copyright holder saying it can be
distributed under the terms of this License. The "Document",
below, refers to any such manual or work. Any member of the
public is a licensee, and is addressed as "you".</para>
<para>A "Modified Version" of the Document means any work
containing the Document or a portion of it, either copied
verbatim, or with modifications and/or translated into another
language.</para>
<para>A "Secondary Section" is a named appendix or a front-matter
section of the Document that deals exclusively with the
relationship of the publishers or authors of the Document to the
Document's overall subject (or to related matters) and contains
nothing that could fall directly within that overall subject.
(For example, if the Document is in part a textbook of
mathematics, a Secondary Section may not explain any mathematics.)
The relationship could be a matter of historical connection with
the subject or with related matters, or of legal, commercial,
philosophical, ethical or political position regarding
them.</para>
<para>The "Invariant Sections" are certain Secondary Sections
whose titles are designated, as being those of Invariant Sections,
in the notice that says that the Document is released under this
License.</para>
<para>The "Cover Texts" are certain short passages of text that
are listed, as Front-Cover Texts or Back-Cover Texts, in the
notice that says that the Document is released under this
License.</para>
<para>A "Transparent" copy of the Document means a
machine-readable copy, represented in a format whose specification
is available to the general public, whose contents can be viewed
and edited directly and straightforwardly with generic text
editors or (for images composed of pixels) generic paint programs
or (for drawings) some widely available drawing editor, and that
is suitable for input to text formatters or for automatic
translation to a variety of formats suitable for input to text
formatters. A copy made in an otherwise Transparent file format
whose markup has been designed to thwart or discourage subsequent
modification by readers is not Transparent. A copy that is not
"Transparent" is called "Opaque".</para>
<para>Examples of suitable formats for Transparent copies include
plain ASCII without markup, Texinfo input format, LaTeX input
format, SGML or XML using a publicly available DTD, and
standard-conforming simple HTML designed for human modification.
Opaque formats include PostScript, PDF, proprietary formats that
can be read and edited only by proprietary word processors, SGML
or XML for which the DTD and/or processing tools are not generally
available, and the machine-generated HTML produced by some word
processors for output purposes only.</para>
<para>The "Title Page" means, for a printed book, the title page
itself, plus such following pages as are needed to hold, legibly,
the material this License requires to appear in the title page.
For works in formats which do not have any title page as such,
"Title Page" means the text near the most prominent appearance of
the work's title, preceding the beginning of the body of the
text.</para>
</sect1>
<sect1 label="2" id="gfdl_2">
<title>VERBATIM COPYING</title>
<para>You may copy and distribute the Document in any medium,
either commercially or noncommercially, provided that this
License, the copyright notices, and the license notice saying this
License applies to the Document are reproduced in all copies, and
that you add no other conditions whatsoever to those of this
License. You may not use technical measures to obstruct or
control the reading or further copying of the copies you make or
distribute. However, you may accept compensation in exchange for
copies. If you distribute a large enough number of copies you
must also follow the conditions in section 3.</para>
<para>You may also lend copies, under the same conditions stated
above, and you may publicly display copies.</para>
</sect1>
<sect1 label="3" id="gfdl_3">
<title>COPYING IN QUANTITY</title>
<para>If you publish printed copies of the Document numbering more
than 100, and the Document's license notice requires Cover Texts,
you must enclose the copies in covers that carry, clearly and
legibly, all these Cover Texts: Front-Cover Texts on the front
cover, and Back-Cover Texts on the back cover. Both covers must
also clearly and legibly identify you as the publisher of these
copies. The front cover must present the full title with all
words of the title equally prominent and visible. You may add
other material on the covers in addition. Copying with changes
limited to the covers, as long as they preserve the title of the
Document and satisfy these conditions, can be treated as verbatim
copying in other respects.</para>
<para>If the required texts for either cover are too voluminous to
fit legibly, you should put the first ones listed (as many as fit
reasonably) on the actual cover, and continue the rest onto
adjacent pages.</para>
<para>If you publish or distribute Opaque copies of the Document
numbering more than 100, you must either include a
machine-readable Transparent copy along with each Opaque copy, or
state in or with each Opaque copy a publicly-accessible
computer-network location containing a complete Transparent copy
of the Document, free of added material, which the general
network-using public has access to download anonymously at no
charge using public-standard network protocols. If you use the
latter option, you must take reasonably prudent steps, when you
begin distribution of Opaque copies in quantity, to ensure that
this Transparent copy will remain thus accessible at the stated
location until at least one year after the last time you
distribute an Opaque copy (directly or through your agents or
retailers) of that edition to the public.</para>
<para>It is requested, but not required, that you contact the
authors of the Document well before redistributing any large
number of copies, to give them a chance to provide you with an
updated version of the Document.</para>
</sect1>
<sect1 label="4" id="gfdl_4">
<title>MODIFICATIONS</title>
<para>You may copy and distribute a Modified Version of the
Document under the conditions of sections 2 and 3 above, provided
that you release the Modified Version under precisely this
License, with the Modified Version filling the role of the
Document, thus licensing distribution and modification of the
Modified Version to whoever possesses a copy of it. In addition,
you must do these things in the Modified Version:</para>
<orderedlist numeration="upperalpha">
<listitem><para>Use in the Title Page
(and on the covers, if any) a title distinct from that of the
Document, and from those of previous versions (which should, if
there were any, be listed in the History section of the
Document). You may use the same title as a previous version if
the original publisher of that version gives permission.</para>
</listitem>
<listitem><para>List on the Title Page,
as authors, one or more persons or entities responsible for
authorship of the modifications in the Modified Version,
together with at least five of the principal authors of the
Document (all of its principal authors, if it has less than
five).</para>
</listitem>
<listitem><para>State on the Title page
the name of the publisher of the Modified Version, as the
publisher.</para>
</listitem>
<listitem><para>Preserve all the
copyright notices of the Document.</para>
</listitem>
<listitem><para>Add an appropriate
copyright notice for your modifications adjacent to the other
copyright notices.</para>
</listitem>
<listitem><para>Include, immediately
after the copyright notices, a license notice giving the public
permission to use the Modified Version under the terms of this
License, in the form shown in the Addendum below.</para>
</listitem>
<listitem><para>Preserve in that license
notice the full lists of Invariant Sections and required Cover
Texts given in the Document's license notice.</para>
</listitem>
<listitem><para>Include an unaltered
copy of this License.</para>
</listitem>
<listitem><para>Preserve the section
entitled "History", and its title, and add to it an item stating
at least the title, year, new authors, and publisher of the
Modified Version as given on the Title Page. If there is no
section entitled "History" in the Document, create one stating
the title, year, authors, and publisher of the Document as given
on its Title Page, then add an item describing the Modified
Version as stated in the previous sentence.</para>
</listitem>
<listitem><para>Preserve the network
location, if any, given in the Document for public access to a
Transparent copy of the Document, and likewise the network
locations given in the Document for previous versions it was
based on. These may be placed in the "History" section. You
may omit a network location for a work that was published at
least four years before the Document itself, or if the original
publisher of the version it refers to gives permission.</para>
</listitem>
<listitem><para>In any section entitled
"Acknowledgements" or "Dedications", preserve the section's
title, and preserve in the section all the substance and tone of
each of the contributor acknowledgements and/or dedications
given therein.</para>
</listitem>
<listitem><para>Preserve all the
Invariant Sections of the Document, unaltered in their text and
in their titles. Section numbers or the equivalent are not
considered part of the section titles.</para>
</listitem>
<listitem><para>Delete any section
entitled "Endorsements". Such a section may not be included in
the Modified Version.</para>
</listitem>
<listitem><para>Do not retitle any
existing section as "Endorsements" or to conflict in title with
any Invariant Section.</para>
</listitem>
</orderedlist>
<para>If the Modified Version includes new front-matter sections
or appendices that qualify as Secondary Sections and contain no
material copied from the Document, you may at your option
designate some or all of these sections as invariant. To do this,
add their titles to the list of Invariant Sections in the Modified
Version's license notice. These titles must be distinct from any
other section titles.</para>
<para>You may add a section entitled "Endorsements", provided it
contains nothing but endorsements of your Modified Version by
various parties--for example, statements of peer review or that
the text has been approved by an organization as the authoritative
definition of a standard.</para>
<para>You may add a passage of up to five words as a Front-Cover
Text, and a passage of up to 25 words as a Back-Cover Text, to the
end of the list of Cover Texts in the Modified Version. Only one
passage of Front-Cover Text and one of Back-Cover Text may be
added by (or through arrangements made by) any one entity. If the
Document already includes a cover text for the same cover,
previously added by you or by arrangement made by the same entity
you are acting on behalf of, you may not add another; but you may
replace the old one, on explicit permission from the previous
publisher that added the old one.</para>
<para>The author(s) and publisher(s) of the Document do not by
this License give permission to use their names for publicity for
or to assert or imply endorsement of any Modified Version.</para>
</sect1>
<sect1 label="5" id="gfdl_5">
<title>COMBINING DOCUMENTS</title>
<para>You may combine the Document with other documents released
under this License, under the terms defined in section 4 above for
modified versions, provided that you include in the combination
all of the Invariant Sections of all of the original documents,
unmodified, and list them all as Invariant Sections of your
combined work in its license notice.</para>
<para>The combined work need only contain one copy of this
License, and multiple identical Invariant Sections may be replaced
with a single copy. If there are multiple Invariant Sections with
the same name but different contents, make the title of each such
section unique by adding at the end of it, in parentheses, the
name of the original author or publisher of that section if known,
or else a unique number. Make the same adjustment to the section
titles in the list of Invariant Sections in the license notice of
the combined work.</para>
<para>In the combination, you must combine any sections entitled
"History" in the various original documents, forming one section
entitled "History"; likewise combine any sections entitled
"Acknowledgements", and any sections entitled "Dedications". You
must delete all sections entitled "Endorsements."</para>
</sect1>
<sect1 label="6" id="gfdl_6">
<title>COLLECTIONS OF DOCUMENTS</title>
<para>You may make a collection consisting of the Document and
other documents released under this License, and replace the
individual copies of this License in the various documents with a
single copy that is included in the collection, provided that you
follow the rules of this License for verbatim copying of each of
the documents in all other respects.</para>
<para>You may extract a single document from such a collection,
and distribute it individually under this License, provided you
insert a copy of this License into the extracted document, and
follow this License in all other respects regarding verbatim
copying of that document.</para>
</sect1>
<sect1 label="7" id="gfdl_7">
<title>AGGREGATION WITH INDEPENDENT WORKS</title>
<para>A compilation of the Document or its derivatives with other
separate and independent documents or works, in or on a volume of
a storage or distribution medium, does not as a whole count as a
Modified Version of the Document, provided no compilation
copyright is claimed for the compilation. Such a compilation is
called an "aggregate", and this License does not apply to the
other self-contained works thus compiled with the Document, on
account of their being thus compiled, if they are not themselves
derivative works of the Document.</para>
<para>If the Cover Text requirement of section 3 is applicable to
these copies of the Document, then if the Document is less than
one quarter of the entire aggregate, the Document's Cover Texts
may be placed on covers that surround only the Document within the
aggregate. Otherwise they must appear on covers around the whole
aggregate.</para>
</sect1>
<sect1 label="8" id="gfdl_8">
<title>TRANSLATION</title>
<para>Translation is considered a kind of modification, so you may
distribute translations of the Document under the terms of section
4. Replacing Invariant Sections with translations requires
special permission from their copyright holders, but you may
include translations of some or all Invariant Sections in addition
to the original versions of these Invariant Sections. You may
include a translation of this License provided that you also
include the original English version of this License. In case of
a disagreement between the translation and the original English
version of this License, the original English version will
prevail.</para>
</sect1>
<sect1 label="9" id="gfdl_9">
<title>TERMINATION</title>
<para>You may not copy, modify, sublicense, or distribute the
Document except as expressly provided for under this License. Any
other attempt to copy, modify, sublicense or distribute the
Document is void, and will automatically terminate your rights
under this License. However, parties who have received copies, or
rights, from you under this License will not have their licenses
terminated so long as such parties remain in full
compliance.</para>
</sect1>
<sect1 label="10" id="gfdl_10">
<title>FUTURE REVISIONS OF THIS LICENSE</title>
<para>The Free Software Foundation may publish new, revised
versions of the GNU Free Documentation License from time to time.
Such new versions will be similar in spirit to the present
version, but may differ in detail to address new problems or
concerns. See <ulink
url="http://www.gnu.org/copyleft/">http://www.gnu.org/copyleft/</ulink>.</para>
<para>Each version of the License is given a distinguishing
version number. If the Document specifies that a particular
numbered version of this License "or any later version" applies to
it, you have the option of following the terms and conditions
either of that specified version or of any later version that has
been published (not as a draft) by the Free Software Foundation.
If the Document does not specify a version number of this License,
you may choose any version ever published (not as a draft) by the
Free Software Foundation.</para>
</sect1>
<sect1 label="" id="gfdl_howto">
<title>How to use this License for your documents</title>
<para>To use this License in a document you have written, include
a copy of the License in the document and put the following
copyright and license notices just after the title page:</para>
<blockquote><para>
Copyright (c) YEAR YOUR NAME.
Permission is granted to copy, distribute and/or modify this document
under the terms of the GNU Free Documentation License, Version 1.1
or any later version published by the Free Software Foundation;
with the Invariant Sections being LIST THEIR TITLES, with the
Front-Cover Texts being LIST, and with the Back-Cover Texts being LIST.
A copy of the license is included in the section entitled "GNU
Free Documentation License".
</para></blockquote>
<para>If you have no Invariant Sections, write "with no Invariant
Sections" instead of saying which ones are invariant. If you have
no Front-Cover Texts, write "no Front-Cover Texts" instead of
"Front-Cover Texts being LIST"; likewise for Back-Cover
Texts.</para>
<para>If your document contains nontrivial examples of program
code, we recommend releasing these examples in parallel under your
choice of free software license, such as the GNU General Public
License, to permit their use in free software.</para>
</sect1>
</appendix>
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<!-- <!DOCTYPE glossary PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > -->
<glossary id="glossary">
<glossdiv id="gloss_a">
<title>A</title>
<glossentry>
<glossterm>There are no entries for A</glossterm>
<glossdef>
<para></para>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_b">
<title>B</title>
<glossentry>
<glossterm>Bug</glossterm>
<glossdef>
<para>A "Bug" in Bugzilla refers to an issue entered into the database which has an associated number, assignments, comments, etc. Many also refer to a "Ticket" or "Issue"; in this context, they are synonymous.</para>
</glossdef>
</glossentry>
<glossentry>
<glossterm>Bug Number</glossterm>
<glossdef>
<para>Each Bugzilla Bug is assigned a number that uniquely identifies that Bug. The Bug associated with a Bug Number can be pulled up via a query, or easily from the very front page by typing the number in the "Find" box.</para>
</glossdef>
</glossentry>
<glossentry>
<glossterm>Bug Life Cycle</glossterm>
<glossdef>
<para>A Bug has stages through which it must pass before becoming a "closed bug", including acceptance, resolution, and verification. The "Bug Life Cycle" is moderately flexible according to the needs of the organization using it, though.</para>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_i">
<title>I</title>
<glossentry id="gloss_infiniteloop">
<glossterm>Infinite Loop</glossterm>
<glosssee otherterm="gloss_recursion">
</glossentry>
</glossdiv>
<glossdiv id="gloss_p">
<title>P</title>
<glossentry>
<glossterm id="gloss_product">Product</glossterm>
<glossdef>
<para>A Product is a broad category of types of bugs. In general, there are several Components to a Product. A Product also defines a default Group (used for Bug Security) for all bugs entered into components beneath it.</para>
<example>
<title>A Sample Product</title>
<para>A company sells a software product called "X". They also maintain some older software called "Y", and have a secret project "Z". An effective use of Products might be to create Products "X", "Y", and "Z", each with Components "User Interface", "Database", and "Business Logic". They might also change group permissions so that only those people who are members of Group "Z" can see components and bugs under Product "Z".</para>
</example>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_q">
<title>Q</title>
<glossentry>
<glossterm>Q/A</glossterm>
<glossdef>
<para>"Q/A" is short for "Quality Assurance". In most large software development organizations, there is a team devoted to ensuring the product meets minimum standards before shipping. This team will also generally want to track the progress of bugs over their life cycle, thus the need for the "Q/A Contact" field in a Bug.</para>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_r">
<title>R</title>
<glossentry>
<glossterm id="gloss_recursion">Recursion</glossterm>
<glosssee otherterm="gloss_infiniteloop">
</glossentry>
</glossdiv>
<glossdiv id="gloss_z">
<title>Z</title>
<glossentry>
<glossterm>Zarro Boogs Found</glossterm>
<glossdef>
<para>This is the cryptic response sent by Bugzilla when a query returned no results. It is just a goofy way of saying "Zero Bugs Found".</para>
</glossdef>
</glossentry>
</glossdiv>
</glossary>
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<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<CHAPTER id="installation">
<TITLE>Installing Bugzilla</TITLE>
<SECTION id="README.unix">
<TITLE>UNIX Installation</TITLE>
<NOTE>
<PARA>
Please consult the README included with the Bugzilla distribution
as the current canonical source for UNIX installation instructions.
We do, however, have some installation notes for errata from the README.
</PARA>
</NOTE>
<NOTE>
<PARA>
If you are installing Bugzilla on S.u.S.e. Linux, or some other
distributions with "paranoid" security options, it is possible
that the checksetup.pl script may fail with the error:
<ERRORNAME>cannot chdir(/var/spool/mqueue): Permission denied</ERRORNAME>
This is because your
/var/spool/mqueue directory has a mode of "drwx------". Type
<COMMAND>chmod 755 /var/spool/mqueue</COMMAND> as root to fix this problem.
</PARA>
</NOTE>
<NOTE>
<PARA>
</PARA>
</NOTE>
</SECTION>
<SECTION id="README.windows">
<TITLE>Win32 (Win98+/NT/2K) Installation</TITLE>
<PARA>
These directions have <EMPHASIS>not</EMPHASIS> been extensively tested.
We need testers! Please try these out and post any changes to the
newsgroup.
</PARA>
<SECTION id="ntverified">
<TITLE>Win32 Installation: Step-by-step</TITLE>
<NOTE>
<PARA>
You should be familiar with, and cross-reference, the UNIX README
while performing your Win32 installation. Unfortunately, Win32
directions are not yet as detailed as those for UNIX.
</PARA>
<PARA>
The <EMPHASIS>most critical</EMPHASIS> difference for Win32 users is
the lack of support for a crypt() function in MySQL for Windows. It does not
have it! All ENCRYPT statements must be modified.
</PARA>
</NOTE>
<PROCEDURE>
<STEP>
<PARA>
Install <ULINK URL="http://www.apache.org/">Apache Web Server</ULINK>
for Windows.
</PARA>
<NOTE>
<PARA>
You may also use Internet Information Server or Personal Web
Server for this purpose. However, setup is slightly more
difficult. If ActivePerl doesn't seem to handle your file
associations correctly (for .cgi and .pl files), please
consult the FAQ, in the "Win32" section.
</PARA>
<PARA>
If you are going to use IIS, if on Windows NT you must be updated
to at least Service Pack 4.
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Install <ULINK URL="http://www.activestate.com/">ActivePerl</ULINK>
</PARA>
<PARA>
Please also check the following links to fully understand the status
of ActivePerl on Win32:
<ULINK URL="http://language.perl.com/newdocs/pod/perlport.html">
Perl Porting</ULINK>, and
<ULINK URL="http://ftp.univie.ac.at/packages/perl/ports/nt/FAQ/perlwin32faq5.html">
Hixie Click Here</ULINK>
</PARA>
</STEP>
<STEP>
<PARA>
Use ppm from your perl\bin directory to install the following packs: DBI,
DBD-Mysql, TimeDate, Chart, Date-Calc, Date-Manip, and GD. You may need
to extract them from .zip format using Winzip or other unzip program first.
These additional ppm modules can be downloaded from ActiveState.
</PARA>
<PARA>
The syntax for ppm is:
<COMPUTEROUTPUT>
<PROMPT>C:> </PROMPT><COMMAND>ppm install &lt;module&gt;.ppd</COMMAND>
</COMPUTEROUTPUT>
</PARA>
<PARA>
You can find ActiveState ppm modules at
<ULINK URL="http://www.activestate.com/PPMPackages/5.6plus/">
http://www.activestate.com/PPMPackages/5.6plus</ULINK>
</PARA>
</STEP>
<STEP>
<PARA>
Download and install the Windows GNU tools from
<ULINK URL="http://www.cygwin.com/">www.cygwin.com</ULINK>.
Make sure the GNU utilities are in your $PATH.
</PARA>
</STEP>
<STEP>
<PARA>
Install MySQL for NT.
<NOTE>
<PARA>
Your configuration file for MySQL <EMPHASIS>must</EMPHASIS> be named C:\MY.CNF.
</PARA>
</NOTE>
</PARA>
</STEP>
<STEP>
<PARA>
Setup MySQL
</PARA>
<SUBSTEPS>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>C:> </PROMPT>
<COMMAND>C:\mysql\bin\mysql -u root mysql</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>DELETE FROM user WHERE Host='localhost' AND User='';</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>UPDATE user SET Password=PASSWORD ('new_password')
WHERE user='root';</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>GRANT SELECT, INSERT, UPDATE, DELETE,
INDEX, ALTER, CREATE, DROP, REFERENCES
ON bugs.* to bugs@localhost
IDENTIFIED BY 'bugs_password';</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>FLUSH PRIVILEGES;</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>create database bugs;</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>exit</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>C:></PROMPT>
<COMMAND>C:\mysql\bin\mysqladmin -u root -p reload</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
</SUBSTEPS>
</STEP>
<STEP>
<PARA>
Configure Bugzilla. For Win32, this involves editing "defparams.pl"
and "localconfig" to taste. Running "checksetup.pl" should create
localconfig for you. Note that getgrnam() doesn't work, and should be
deleted. Change this line:
"my $webservergid = getgrnam($my_webservergroup); "
to
"my $webservergid = $my_webservergroup; "
</PARA>
</STEP>
<STEP>
<NOTE>
<PARA>
There are several alternatives to Sendmail that will work on Win32.
The one mentioned here is a <EMPHASIS>suggestion</EMPHASIS>, not
a requirement. Some other mail packages that can work include
<ULINK URL="http://www.blat.net/">BLAT</ULINK>,
<ULINK URL="http://www.geocel.com/windmail/">Windmail</ULINK>,
<ULINK URL="http://www.dynamicstate.com/">Mercury Sendmail</ULINK>,
and the CPAN Net::SMTP Perl module (available in .ppm).
Every option requires some hacking of the Perl scripts for Bugzilla
to make it work. The option here simply requires the least.
</PARA>
</NOTE>
<PARA>
Download NTsendmail, available from<ULINK URL="http://www.ntsendmail.com/">
www.ntsendmail.com</ULINK>. In order for it to work, you must set up some
new environment variables (detailed on the ntsendmail home page). Figuring
out where to put those variables is left as an exercise for the reader.
You must have a "real" mail server which allows you to relay off it
in your $ENV{"NTsendmail"} (which you should probably place in globals.pl)
</PARA>
<PARA>
Once downloaded and installed, modify all open(SENDMAIL) calls to open
"| c:\ntsendmail\ntsendmail -t" instead of "|/usr/lib/sendmail -t".
</PARA>
<NOTE>
<PARA>
We need someone to test this and make sure this works as advertised.
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Modify globals.pl and CGI.pl to remove the word "encrypt".
</PARA>
<NOTE>
<PARA>
I'm not sure this is all that is involved to remove crypt. Any
NT Bugzilla hackers want to pipe up?
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Change all references to "processmail" to "processmail.pl" in
all files, and rename "processmail" to "processmail.pl"
</PARA>
<NOTE>
<PARA>
I really think this may be a change we want to make for
main-tree Bugzilla. It's painless for the UNIX folks,
and will make the Win32 people happier.
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Modify the path to perl on the first line (#!) of all files
to point to your Perl installation, and
add "perl" to the beginning of all Perl system calls that
use a perl script as an argument. This may take you a while.
There is a "setperl.pl" utility to speed part of this procedure,
available in the "Patches and Utilities" section of The Bugzilla Guide.
</PARA>
</STEP>
<STEP>
<PARA>
In processmail.pl, add "binmode(HANDLE)" before all read() calls.
This may not be necessary, but in some cases the read() under
Win32 doesn't count the EOL's without using a binary read().
</PARA>
</STEP>
</PROCEDURE>
</SECTION>
<SECTION id="addlwintips">
<TITLE>Additional Windows Tips</TITLE>
<TIP>
<PARA>
From Andrew Pearson:
<BLOCKQUOTE>
<PARA>
"You can make Bugzilla work with Personal Web Server for
Windows 98 and higher, as well as for IIS 4.0. Microsoft has
information available at
<ULINK URL=" http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP">
http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP</ULINK>
</PARA>
<PARA>
Basically you need to add two String Keys in the
registry at the following location:
</PARA>
<PARA>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters\ScriptMap
</PARA>
<PARA>
The keys should be called ".pl" and ".cgi", and both
should have a value something like:
<COMMAND>c:/perl/bin/perl.exe "%s" "%s"</COMMAND>
</PARA>
<PARA>
The KB article only talks about .pl, but it goes into
more detail and provides a perl test script.
</PARA>
</BLOCKQUOTE>
</PARA>
</TIP>
</SECTION>
</SECTION>
</CHAPTER>
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<chapter id="integration">
<title>Integrating Bugzilla with Third-Party Tools</title>
<section id="bonsai">
<title>Bonsai</title>
<para>We need Bonsai integration information.</para>
</section>
<section id="cvs">
<title>CVS</title>
<para>We need CVS integration information</para>
</section>
<section id="scm">
<title>Perforce SCM</title>
<para>
Richard Brooksby and his team have an integration tool
in public beta. You can find it at
<ulink url="http://www.ravenbrook.com/project/p4dt">
http://www.ravenbrook.com/project/p4dti</ulink>.
</para>
</section>
<section id="tinderbox">
<title>Tinderbox</title>
<para>We need Tinderbox integration information</para>
</section>
</chapter>
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sgml-exposed-tags:nil
sgml-local-catalogs:nil
sgml-local-ecat-files:nil
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<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<appendix id="patches">
<title>Useful Patches and Utilities for Bugzilla</title>
<section id="setperl">
<title>The setperl.pl Utility</title>
<para>
You can use the "setperl.pl" utility to quickly and easily
change the path to perl on all your Bugzilla files.
</para>
<procedure>
<step>
<para>
Download the "setperl.pl" utility to your Bugzilla
directory and make it executable.
</para>
<substeps>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>cd /your/path/to/bugzilla</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod u+x setperl.pl</command>
</computeroutput>
</para>
</step>
</substeps>
</step>
<step>
<para>
Prepare (and fix) Bugzilla file permissions.
</para>
<substeps>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod u+w *</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod u+x duplicates.cgi</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod a-x bug_status.html</command>
</computeroutput>
</para>
</step>
</substeps>
</step>
<step>
<para>
Run the script:
</para>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>./setperl.pl /your/path/to/perl</command>
</computeroutput>
</para>
</step>
</procedure>
</section>
<section id="cmdline">
<title>Command-line Bugzilla Queries</title>
<para>
Users can query Bugzilla from the command line using
this suite of utilities.
</para>
<para>
The query.conf file contains the mapping from options to field
names and comparison types. Quoted option names are "grepped" for, so
it should be easy to edit this file. Comments (#) have no effect; you
must make sure these lines do not contain any quoted "option"
</para>
<para>
buglist is a shell script which submits a Bugzilla query and writes the
resulting HTML page to stdout. It supports both short options,
(such as "-Afoo" or "-Rbar") and long options (such as
"--assignedto=foo" or "--reporter=bar"). If the first character
of an option is not "-", it is treated as if it were prefixed
with "--default=".
</para>
<para>
The columlist is taken from the COLUMNLIST environment variable.
This is equivalent to the "Change Columns" option when you list
bugs in buglist.cgi. If you have already used Bugzilla, use
<command>grep COLUMLIST ~/.netscape/cookies</command> to see
your current COLUMNLIST setting.
</para>
<para>
bugs is a simple shell script which calls buglist and extracts
the bug numbers from the output. Adding the prefix
"http://bugzilla.mozilla.org/buglist.cgi?bug_id="
turns the bug list into a working link if any bugs are found.
Counting bugs is easy. Pipe the results through
<command>sed -e 's/,/ /g' | wc | awk '{printf $2 "\n"}'</command>
</para>
<para>
Akkana says she has good results piping buglist output through
<command>w3m -T text/html -dump</command>
</para>
<procedure>
<step>
<para>
Download three files:
</para>
<substeps>
<step>
<para>
<computeroutput>
<prompt>bash$</prompt>
<command>wget -O query.conf 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26157'</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash$</prompt>
<command>wget -O buglist 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26944'</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>wget -O bugs 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26215'</command>
</computeroutput>
</para>
</step>
</substeps>
</step>
<step>
<para>
Make your utilities executable:
<computeroutput>
<prompt>bash$</prompt>
<command>chmod u+x buglist bugs</command>
</computeroutput>
</para>
</step>
</procedure>
</section>
<section id="quicksearch">
<title>The Quicksearch Utility</title>
<para>
Quicksearch is a new, experimental feature of the 2.12 release.
It consist of two Javascript files, "quicksearch.js" and "localconfig.js",
and two documentation files, "quicksearch.html" and "quicksearchhack.html"
</para>
<para>
The index.html page has been updated to include the QuickSearch text box.
</para>
<para>
To take full advantage of the query power, the Bugzilla maintainer must
edit "localconfig.js" according to the value sets used in the local installation.
</para>
<para>
Currently, keywords must be hard-coded in localconfig.js. If they are not,
keywords are not automatically recognized. This means, if localconfig.js
is left unconfigured, that searching for a bug with the "foo" keyword
will only find bugs with "foo" in the summary, status whiteboard, product or
component name, but not those with the keyword "foo".
</para>
<para>
Workarounds for Bugzilla users:
<simplelist>
<member>search for '!foo' (this will find only bugs with the keyword "foo"</member>
<member>search 'foo,!foo' (equivalent to 'foo OR keyword:foo')</member>
</simplelist>
</para>
<para>
When this tool is ported from client-side JavaScript to server-side Perl,
the requirement for hard-coding keywords can be fixed.
<ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=70907">This bug</ulink>
has details.
</para>
</section>
</appendix>

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<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<!-- TOC
Chapter: Using Bugzilla
Create an account
Logging in
Setting up preferences
Account Settings
Email Settings
Page Footer
Permissions
Life cycle of a bug
Creating a bug
Checking for duplicates
Overview of all bug fields
Setting bug permissions
The Query Interface
Standard Queries
Email Queries
Boolean Queries
Regexp Queries
The Query Results
Changing Columns
Changing sorting order
Mass changes
Miscellaneous usage hints
-->
<chapter id="using">
<title>Using Bugzilla</title>
<epigraph>
<para>
What, Why, How, & What's in it for me?
</para>
</epigraph>
<section id="whatis">
<title>What is Bugzilla?</title>
<para>
Bugzilla is one example of a class of programs called "Defect Tracking Systems",
or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or
groups of developers to keep track of outstanding bugs in their product effectively.
At the time Bugzilla was originally written, as a port from Netscape Communications'
"Bugsplat!" program to Perl from TCL, there were very few competitors in the market
for bug-tracking software. Most commercial defect-tracking software vendors at the
time charged enormous licensing fees. Bugzilla quickly became a favorite of the
open-source crowd (with its genesis in the open-source browser project, Mozilla) and
is now the de-facto standard defect-tracking system against which all others are
measured.
</para>
<para>
Bugzilla has matured immensely, and now boasts many advanced features. These include:
<itemizedlist>
<listitem>
<para>
integrated, product-based granular security schema
</para>
</listitem>
<listitem>
<para>
inter-bug dependencies and dependency graphing
</para>
</listitem>
<listitem>
<para>
advanced reporting capabilities
</para>
</listitem>
<listitem>
<para>
a robust, stable RDBMS back-end
</para>
</listitem>
<listitem>
<para>
extensive configurability
</para>
</listitem>
<listitem>
<para>
a very well-understood and well-thought-out natural bug resolution protocol
</para>
</listitem>
<listitem>
<para>
email, XML, and HTTP APIs
</para>
</listitem>
<listitem>
<para>
integration with several automated software configuration management systems
</para>
</listitem>
<listitem>
<para>
too many more features to list
</para>
</listitem>
</itemizedlist>
</para>
<para>
Despite its current robustness and popularity, however, Bugzilla
faces some near-term challenges, such as reliance on a single database, a lack of
abstraction of the user interface and program logic, verbose email bug
notifications, a powerful but daunting query interface, little reporting configurability,
problems with extremely large queries, some unsupportable bug resolution options,
no internationalization, and dependence on some nonstandard libraries.
</para>
<para>
Despite these small problems, Bugzilla is very hard to beat. It is under <emphasis>very</emphasis>
active development to address the current issues, and a long-awaited overhaul in the form
of Bugzilla 3.0 is expected sometime later this year.
</para>
</section>
<section id="why">
<title>Why Should We Use Bugzilla?</title>
<epigraph>
<para>
No, Who's on first...
</para>
</epigraph>
<para>
For many years, defect-tracking software has remained principally the domain
of large software development houses. Even then, most shops never bothered
with bug-tracking software, and instead simply relied on shared lists and
email to monitor the status of defects. This procedure is error-prone and
tends to cause those bugs judged least significant by developers to be
dropped or ignored
</para>
<para>
These days, many companies are finding that integrated defect-tracking
systems reduce downtime, increase productivity, and raise customer
satisfaction with their systems. Along with full disclosure, an open
bug-tracker allows manufacturers to keep in touch with their clients
and resellers, to communicate about problems effectively throughout
the data management chain. Many corporations have also discovered that
defect-tracking helps reduce costs by providing IT support accountability,
telephone support knowledge bases, and a common, well-understood system
for accounting for unusual system or software issues.
</para>
<para>
But why should <emphasis>you</emphasis> use Bugzilla?
</para>
<para>
Bugzilla is very adaptable to various situations. Known uses currently
include IT support queues, Systems Administration deployment management,
chip design and development problem tracking (both pre-and-post fabrication),
and software bug tracking for luminaries such as Redhat, Loki software,
Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai,
or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to
configuration management and replication problems
</para>
<para>
Bugzilla can dramatically increase the productivity and accountability
of individual employees by providing a documented workflow and positive
feedback for good performance. How many times do you wake up in the
morning, remembering that you were supposed to do *something* today,
but you just can't quite remember? Put it in Bugzilla, and you have a record
of it from which you can extrapolate milestones, predict product versions
for integration, and by using Bugzilla's e-mail integration features
be able to follow the discussion trail that led to critical decisions.
</para>
<para>
Ultimately, Bugzilla puts the power in your hands to improve your value
to your employer or business while providing a usable framework for your natural
attention to detail and knowledge store to flourish.
</para>
</section>
<section id="how">
<title>How do I use Bugzilla?</title>
<epigraph>
<para>
Hey! I'm Woody! Howdy, Howdy, Howdy!
</para>
</epigraph>
<para>
Bugzilla is a large and complex system. Describing how to use it
requires some time. If you are only interested in installing or administering
a Bugzilla installation, please consult the Installing and Administering
Bugzilla portions of this Guide. This section is principally aimed towards
developing end-user mastery of Bugzilla, so you may fully enjoy the benefits
afforded by using this reliable open-source bug-tracking software.
</para>
<para>
Throughout this portion of the Guide, we will refer to user account
options available at the Bugzilla test installation,
<ulink url="http://landfill.tequilarista.org/">
landfill.tequilarista.org</ulink>.
Although Landfill serves as a great introduction to Bugzilla, it does not offer
all the options you would have as a user on your own installation of Bugzilla,
nor can it do more than serve as a general introduction to Bugzilla.
However, please use it if you want to
follow this tutorial.
</para>
<section id="myaccount">
<title>Create a Bugzilla Account</title>
<para>
First thing's first! If you want to use Bugzilla, first you need to create
an account. Consult with the administrator responsible for your installation
of Bugzilla for the URL you should use to access it.
If you're test-driving the end-user Bugzilla experience, use this URL:
<ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/">
http://landfill.tequilarista.org/mozilla/bugzilla/</ulink>
</para>
<orderedlist>
<listitem>
<para>
Click the "Open a new Bugzilla account" link.
</para>
</listitem>
<listitem>
<para>
Enter your "E-mail address" and "Real Name" (or whatever name you want to call yourself)
in the spaces provided, then select the "Create Account" button.
</para>
</listitem>
<listitem>
<para>
Within 5-10 minutes, you should receive an email to the address you provided above,
which contains your login name (generally the same as the email address), and
a password you can use to access your account. This password is randomly generated,
and should be changed at your nearest opportunity (we'll go into how to do it later).
</para>
</listitem>
<listitem>
<para>
Click the "Log In" link in the yellow area at the bottom of the page in your browser,
then enter your "E-mail address" and "Password" you just received into the spaces provided,
and select "Login".
<note>
<para>
If you ever forget your password, you can come back to this page, enter your
"E-mail address", then select the "E-mail me a password" button to have your password
mailed to you again so that you can login.
</para>
</note>
<caution>
<para>
Many modern browsers include an "Auto-Complete" or "Form Fill" feature to
remember the user names and passwords you type in at many sites. Unfortunately,
sometimes they attempt to "guess" what you will put in as your password, and guess
wrong. If you notice a text box is already filled out, please overwrite the contents
of the text box so you can be sure to input the correct information.
</para>
</caution>
</para>
</listitem>
</orderedlist>
<para>
Congratulations! If you followed these directions, you now are the
proud owner of a user account on landfill.tequilarista.org (Landfill) or
your local Bugzilla install. You should now see in your browser a
page called the "Bugzilla Query Page". It may look daunting, but
with this Guide to walk you through it, you will master it in no time.
</para>
</section>
<section id="query">
<title>The Bugzilla Query Page</title>
<para>
The Bugzilla Query Page is the heart and soul of Bugzilla. It is the master
interface where you can find any bug report, comment, or patch currently in the Bugzilla
system. We'll go into how to create your own bug report later on.
</para>
<para>
There are efforts underway to simplify query usage. If you have a local installation
of Bugzilla 2.12 or higher, you should have "quicksearch.html" available
to use and simplify your searches. There is also, or shortly will be, a helper
for the query interface, called "queryhelp.cgi". Landfill tends to run the latest code,
so these two utilities should be available there for your perusal.
</para>
<para>
At this point, please visit the main Bugzilla site,
<ulink url="http://bugzilla.mozilla.org/query.cgi">
bugzilla.mozilla.org</ulink>, to see a more fleshed-out query page.
</para>
<para>
The first thing you need to notice about the Bugzilla Query Page is that
nearly every box you see on your screen has a hyperlink nearby, explaining what
it is or what it does. Near the upper-left-hand corner of your browser window
you should see the word "Status" underlined. Select it.
</para>
<para>
Notice the page that popped up? Every underlined word you see on your screen
is a hyperlink that will take you to context-sensitive help.
Click around for a while, and learn what everything here does. To return
to the query interface after pulling up a help page, use the "Back" button in
your browser.
</para>
<para>
I'm sure that after checking out the online help, you are now an Expert
on the Bugzilla Query Page. If, however, you feel you haven't mastered it yet,
let me walk you through making a few successful queries to find out what there
are in the Bugzilla bug-tracking system itself.
</para>
<orderedlist>
<listitem>
<para>
Ensure you are back on the "Bugzilla Query Page"
Do nothing in the boxes marked "Status", "Resolution", "Platform", "OpSys",
"Priority", or "Severity". The default query for "Status" is to find all bugs that
are NEW, ASSIGNED, or REOPENED, which is what we want. If you don't select anything
in the other 5 scrollboxes there, then you are saying that "any of these are OK";
we're not locking ourselves into only finding bugs on the "DEC" Platform, or "Windows 95"
OpSys (Operating System). You're smart, I think you have it figured out.
</para>
<para>
Basically, selecting <emphasis>anything</emphasis> on the query page narrows your search
down. Leaving stuff unselected, or text boxes unfilled, broadens your search!
</para>
</listitem>
<listitem>
<para>
You see the box immediately below the top six boxes that contains an "Email" text box,
with the words "matching as", a drop-down selection box, then some checkboxes with
"Assigned To" checked by default? This allows you to filter your search down based upon
email address. Let's put my email address in there, and see what happens.
</para>
<para>
Type "barnboy@trilobyte.net" in the top Email text box.
</para>
</listitem>
<listitem>
<para>
Let's narrow the search some more. Scroll down until you find the box with the word
"Program" over the top of it. This is where we can narrow our search down to only
specific products (software programs or product lines) in our Bugzilla database.
Please notice the box is a <emphasis>scrollbox</emphasis>. Using the down arrow on the
scrollbox, scroll down until you can see an entry called "Webtools". Select this entry.
</para>
</listitem>
<listitem>
<para>
Did you notice that some of the boxes to the right changed when you selected "Webtools"?
Every Program (or Product) has different Versions, Components, and Target Milestones associated
with it. A "Version" is the number of a software program.
<example>
<title>Some Famous Software Versions</title>
<informalexample>
<para>
Do you remember the hype in 1995 when Microsoft Windows 95(r) was released?
It may have been several years
ago, but Microsoft(tm) spent over $300 Million advertising this new Version of their
software. Three years later, they released Microsoft Windows 98(r),
another new version, to great fanfare, and then in 2000 quietly
released Microsoft Windows ME(Millenium Edition)(r).
</para>
<para>
Software "Versions" help a manufacturer differentiate
their current product from their
previous products. Most do not identify their products
by the year they were released.
Instead, the "original" version of their software will
often be numbered "1.0", with
small bug-fix releases on subsequent tenths of a digit. In most cases, it's not
a decimal number; for instance, often 1.9 is an <emphasis>older</emphasis> version
of the software than 1.11,
but is a <emphasis>newer</emphasis> version than 1.1.1.
</para>
<para>
In general, a "Version" in Bugzilla should refer to
<emphasis>released</emphasis>
products, not products that have not yet been released
to the public. Forthcoming products
are what the Target Milestone field is for.
</para>
</informalexample>
</example>
</para>
<para>
A "Component" is a piece of a Product.
It may be a standalone program, or some other logical
division of a Product or Program.
Normally, a Component has a single Owner, who is responsible
for overseeing efforts to improve that Component.
<example>
<title>Mozilla Webtools Components</title>
<informalexample>
<para>
Mozilla's "Webtools" Product is composed of several pieces (Components):
<simplelist>
<member><emphasis>Bonsai</emphasis>,
a tool to show recent changes to Mozilla</member>
<member><emphasis>Bugzilla</emphasis>,
a defect-tracking tool</member>
<member><emphasis>Build</emphasis>,
a tool to automatically compile source code
into machine-readable form</member>
<member><emphasis>Despot</emphasis>,
a program that controls access to the other Webtools</member>
<member><emphasis>LXR</emphasis>,
a utility that automatically marks up text files
to make them more readable</member>
<member><emphasis>MozBot</emphasis>,
a "robot" that announces changes to Mozilla in Chat</member>
<member><emphasis>TestManager</emphasis>,
a tool to help find bugs in Mozilla</member>
<member><emphasis>Tinderbox</emphasis>,
which displays reports from Build</member>
</simplelist>
</para>
<para>
A different person is responsible for each of these Components.
Tara Hernandez keeps
the "Bugzilla" component up-to-date.
</para>
</informalexample>
</example>
</para>
<para>
A "Milestone", or "Target Milestone" is a often a planned future "Version" of a
product. In many cases, though, Milestones simply represent significant dates for
a developer. Having certain features in your Product is frequently
tied to revenue (money)
the developer will receive if the features work by the time she
reaches the Target Milestone.
Target Milestones are a great tool to organize your time.
If someone will pay you $100,000 for
incorporating certain features by a certain date,
those features by that Milestone date become
a very high priority. Milestones tend to be highly malleable creatures,
though, that appear
to be in reach but are out of reach by the time the important day arrives.
</para>
<para>
The Bugzilla Project has set up Milestones for future
Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc. However,
a Target Milestone can just as easily be a specific date,
code name, or weird alphanumeric
combination, like "M19".
</para>
</listitem>
<listitem>
<para>
OK, now let's select the "Bugzilla" component from its scrollbox.
</para>
</listitem>
<listitem>
<para>
Skip down the page a bit -- do you see the "submit query" button?
Select it, and let's run
this query!
</para>
</listitem>
<listitem>
<para>
Congratulations! You've completed your first Query, and have before you the Bug List
of the author of this Guide, Matthew P. Barnson (barnboy@trilobyte.net). If I'm
doing well,
you'll have a cryptic "Zarro Boogs Found" message on your screen. It is just
a happy hacker's way of saying "Zero Bugs Found". However, I am fairly certain I will
always have some bugs assigned to me that aren't done yet,
so you won't often see that message!
</para>
</listitem>
</orderedlist>
<para>
I encourage you to click the bug numbers in the left-hand column and examine
my bugs. Also notice that if you click the underlined
links near the top of this page, they do
not take you to context-sensitive help here,
but instead sort the columns of bugs on the screen!
When you need to sort your bugs by priority, severity,
or the people they are assigned to, this
is a tremendous timesaver.
</para>
<para>
A couple more interesting things about the Bug List page:
<simplelist>
<member><emphasis>Change Columns</emphasis>:
by selecting this link, you can show all kinds
of information in the Bug List</member>
<member><emphasis>Change several bugs at once</emphasis>:
If you have sufficient rights to change all
the bugs shown in the Bug List, you can mass-modify them.
This is a big time-saver.</member>
<member><emphasis>Send mail to bug owners</emphasis>:
If you have many related bugs, you can request
an update from every person who owns the bugs in
the Bug List asking them the status.</member>
<member><emphasis>Edit this query</emphasis>:
If you didn't get exactly the results you were looking for,
you can return to the Query page through this link and make
small revisions to the query you just made so
you get more accurate results.</member>
</simplelist>
</para>
<note>
<para>
There are many more options to the Bugzilla Query Page
and the Bug List than I have shown you.
But this should be enough for you to learn to get around.
I encourage you to check out the
<ulink url="http://www.mozilla.org/bugs/">Bugzilla Home Page</ulink>
to learn about the Anatomy
and Life Cycle of a Bug before continuing.
</para>
</note>
</section>
<section id="bugreports">
<title>Creating and Managing Bug Reports</title>
<epigraph>
<para>And all this time, I thought we were taking bugs <emphasis>out</emphasis>...</para>
</epigraph>
<section id="bug_writing">
<title>Writing a Great Bug Report</title>
<para>
Before we plunge into writing your first bug report, I encourage you to read
<ulink url="http://www.mozilla.org/quality/bug-writing-guidelines.html">Mozilla.org's Bug
Writing Guidelines</ulink>. While some of the advice is Mozilla-specific, the basic
principles of reporting Reproducible, Specific bugs, isolating the Product you are
using, the Version of the Product, the Component which failed, the Hardware Platform, and
Operating System you were using at the time of the failure go a long way toward ensuring accurate,
responsible fixes for the bug that bit you.
</para>
<para>
While you are at it, why not learn how to find previously reported bugs? Mozilla.org
has published a great tutorial on finding duplicate bugs, available at
<ulink url="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html">
http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</ulink>.
</para>
<para>
I realize this was a lot to read. However, understanding the mentality of writing
great bug reports will help us on the next part!
</para>
<orderedlist>
<listitem>
<para>
Go back to <ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/">
http://landfill.tequilarista.org/mozilla/bugzilla/</ulink>
in your browser.
</para>
</listitem>
<listitem>
<para>
Select the
<ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/enter_bug.cgi">
Enter a new bug report</ulink> link.
</para>
</listitem>
<listitem>
<para>
Select a product.
</para>
</listitem>
<listitem>
<para>
Now you should be at the "Enter Bug" form.
The "reporter" should have been automatically filled out
for you (or else Bugzilla prompted you to Log In again
-- you did keep the email with your username
and password, didn't you?).
</para>
</listitem>
<listitem>
<para>
Select a Component in the scrollbox.
</para>
</listitem>
<listitem>
<para>
Bugzilla should have made reasonable guesses, based upon your browser,
for the "Platform" and "OS" drop-down
boxes. If those are wrong, change them -- if you're on an SGI box
running IRIX, we want to know!
</para>
</listitem>
<listitem>
<para>
Fill in the "Assigned To" box with the email address you provided earlier.
This way you don't end up sending copies of your bug to lots of other people,
since it's just a test bug.
</para>
</listitem>
<listitem>
<para>
Leave the "CC" text box blank.
Fill in the "URL" box with "http://www.mozilla.org".
</para>
</listitem>
<listitem>
<para>
Enter "The Bugzilla Guide" in the Summary text box,
and place any comments you have on this
tutorial, or the Guide in general, into the Description box.
</para>
</listitem>
</orderedlist>
<para>
Voila! Select "Commit" and send in your bug report!
Next we'll look at resolving bugs.
</para>
</section>
<section id="bug_manage">
<title>Managing your Bug Reports</title>
<para>
OK, you should have a link to the bug you just created near the top of your page.
It should say
"Bug XXXX posted", with a link to the right saying "Back to BUG# XXXX".
Select this link.
</para>
<orderedlist>
<listitem>
<para>
Scroll down a bit on the subsequent page,
until you see the "Resolve bug, changing resolution to (dropdown box).
Normally, you would
"Accept bug (change status to ASSIGNED)", fix it, and then resolve.
But in this case, we're
going to short-circuit the process because this wasn't a real bug.
Change the dropdown next to
"Resolve Bug" to "INVALID", make sure the radio button is
marked next to "Resolve Bug", then
click "Commit".
</para>
</listitem>
<listitem>
<para>
Hey! It said it couldn't take the change in a big red box!
That's right, you must specify
a Comment in order to make this change. Select the "Back"
button in your browser, add a
Comment, then try Resolving the bug with INVALID status again.
This time it should work.
</para>
</listitem>
</orderedlist>
<para>
You have now learned the basics of Bugzilla navigation,
entering a bug, and bug maintenance.
I encourage you to explore these features, and see what you can do with them!
We'll spend no more time on individual Bugs or Queries from this point on, so you are
on your own there.
</para>
<para>
But I'll give a few last hints!
</para>
<para>
There is a <ulink url="http://bugzilla.mozilla.org/help.html">CLUE</ulink>
on the Query page
that will teach you more how to use the form.
</para>
<para>
If you click the hyperlink on the
<ulink url="http://bugzilla.mozilla.org/describecomponents.cgi">Component</ulink>
box of the Query page, you will be presented a form that will describe what all
the components are.
</para>
<para>
Possibly the most powerful feature of the Query page is the
<ulink url="http://bugzilla.mozilla.org/booleanchart.html">Boolean Chart</ulink> section.
It's a bit confusing to use the first time, but can provide unparalleled
flexibility in your queries,
allowing you to build extremely powerful requests.
</para>
<para>
Finally, you can build some nifty
<ulink url="http://bugzilla.mozilla.org/reports.cgi">Reports</ulink>
using the "Bug Reports" link near the bottom of the query page, and also
available via the "Reports" link
at the footer of each page.
</para>
</section>
</section>
</section>
<section id="init4me">
<title>What's in it for me?</title>
<epigraph>
<para>
Indiana, it feels like we walking on fortune cookies!
</para>
<para>
These ain't fortune cookies, kid...
</para>
</epigraph>
<para>
Customized User Preferences offer tremendous versatility to
your individual Bugzilla experience.
Let's plunge into what you can do! The first step is to click
the "Edit prefs" link at the footer of each page once you
have logged in to
<ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/query.cgi?GoAheadAndLogIn=1">
Landfill</ulink>.
</para>
<section id="accountsettings">
<title>Account Settings</title>
<para>
On this page, you can change your basic Account Settings,
including your password and full name.
For security reasons, in order to change anything on this page you
must type your <emphasis>current</emphasis>
password into the "Old Password" field.
If you wish to change your password, type the new password you
want into the "New Password" field and again into the "Re-enter
new password" field to ensure
you typed your new password correctly. Select the "Submit" button and you're done!
</para>
</section>
<section id="emailsettings">
<title>Email Settings</title>
<section id="notification">
<title>Email Notification</title>
<para>
Ahh, here you can reduce or increase the amount of email sent you from Bugzilla!
In the drop-down "Notify me of changes to", select one of
<simplelist>
<member><emphasis>All qualifying bugs</emphasis>: sends you every change to every bug
where your name is somewhere on it, regardless of who changed it.</member>
<member><emphasis>Only those bugs which I am listed in the CC line</emphasis>: prevents
you from receiving mail for which you are the reporter,'
owner, or QA contact. If you are on the CC
list, presumably someone had a <emphasis>good</emphasis>
reason for you to get the email.</member>
<member><emphasis>All qulifying bugs except those which I change</emphasis>:
This is the default, and
a sensible setting. If someone else changes your bugs, you will get emailed,
but if you change bugs
yourself you will receive no notification of the change.</member>
</simplelist>
</para>
</section>
<section id="newemailtech">
<title>New Email Technology</title>
<note>
<para>
This option may not be available in all Bugzilla installations, depending upon
the preferences of the systems administrator responsible for the setup of your Bugzilla.
However, if you really want this functionality, ask her to "enable newemailtech
in Params"
and "make it the default for all new users", referring her to the Administration section
of this Guide.
</para>
</note>
<para>
Disregard the warnings about "experimental and bleeding edge"; the code to handle email
in a cleaner manner than that historically used for Bugzilla is
quite robust and well-tested now.
</para>
<para>
I recommend you enable the option, "Click here to sign up (and risk any bugs)".
Your email-box
will thank you for it. The fundamental shift in "newemailtech" is away from standard UNIX
"diff" output, which is quite ugly, to a prettier, better laid-out email.
</para>
</section>
<section id="watchsettings">
<title>"Watching" Users</title>
<note>
<para>
This option may not be available in all Bugzilla installations, depending upon
the preferences of the systems administrator responsible for the setup of your Bugzilla.
However, if you really want this functionality, ask her to "enable watchers in Params".
</para>
</note>
<para>
By entering user email names into the "Users to watch" text entry box, delineated by commas,
you can watch bugs of other users. This powerful functionality enables seamless transitions
as developers change projects, managers wish to get in touch with the issues faced by their
direct reports, or users go on vacation. If any of these three situations apply
to you, you will undoubtedly find this feature quite convenient.
</para>
</section>
</section>
<section id="footersettings">
<title>Page Footer</title>
<note>
<para>
By default, this page is quite barren. However, go explore the Query Page some more; you will
find that you can store numerous queries on the server, so if you regularly run a particular query
it is just a drop-down menu away. On this page of Preferences, if you have many stored
queries you can elect to have them always one-click away!
</para>
</note>
<para>
If you have many stored queries on the server, here you will find individual drop-downs for each
stored query. Each drop-down gives you the option of that query appearing on the footer of every
page in Bugzilla! This gives you powerful one-click access to any complex searches you may set up,
and is an excellent way to impress your boss...
</para>
<tip>
<para>By default, the "My Bugs" link appears at the bottom of each page. However, this query
gives you both the bugs you have reported, as well as those you are assigned. One of the most
common uses for this page is to remove the "My Bugs" link, replacing it with two other queries,
commonly called "My Bug Reports" and "My Bugs" (but only referencing bugs assigned to you). This
allows you to distinguish those bugs you have reported from those you are assigned. I commonly
set up complex Boolean queries in the Query page and link them to my footer in this page. When
they are significantly complex, a one-click reference can save hours of work.</para>
</tip>
</section>
<section id="permissionsettings">
<title>Permissions</title>
<para>
This is a purely informative page which outlines your current permissions on
this installation of Bugzilla. If you have permissions to grant certain permissions to
other users, the "other users" link appears on this page as well as the footer.
For more information regarding user administration, please consult the Administration
section of this Guide.
</para>
</section>
</section>
<section id="usingbz-conc">
<title>Using Bugzilla-Conclusion</title>
<para>
Thank you for reading through this portion of the Bugzilla Guide. I anticipate
it may not yet meet the needs of all readers. If you have additional comments or
corrections to make, please submit your contributions to the
<ulink url="mailto://mozilla-webtools@mozilla.org">mozilla-webtools</ulink>
mailing list/newsgroup. The mailing list is mirrored to the netscape.public.mozilla.webtools
newsgroup, and the newsgroup is mirrored to mozilla-webtools@mozilla.org
</para>
</section>
</chapter>
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<!-- Include macros -->
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modified it and when; please also use the "authorinitials" tag.
2. There is no "two".
3. Other than the GFDL, please use the "section" tag instead of "sect1", "sect2", etc.
4. Use Entities to include files for new chapters in Bugzilla-Guide.sgml.
5. Ensure all documents compile cleanly to HTML after modification.
The errors "DTD Declaration not allowed here" and "DTDDECL catalog types not supported"
are normal errors to be expected when compiling the whole guide.
6. Try to index important terms wherever possible.
7. Follow coding standards at http://www.linuxdoc.org.
8. All tags should be lowercase (needsfix)
9. Code being submitted for review should use the
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file define reasonable defaults for PSGML mode in EMACS.
Double-indent tags, use double spacing whenever possible,
try to avoid clutter and feel free to waste space in the code to make it more readable.
-->
<BOOK ID="index">
<!-- Header -->
<BOOKINFO>
<TITLE>The Bugzilla Guide</TITLE>
<PUBDATE>v2.11.1, 06 March 2001</PUBDATE>
<AUTHOR>
<FIRSTNAME>Matthew</FIRSTNAME>
<OTHERNAME>P.</OTHERNAME>
<SURNAME>Barnson</SURNAME>
<affiliation>
<address><email>barnboy@trilobyte.net</email></address>
</affiliation>
</AUTHOR>
<ABSTRACT>
<PARA>This is the documentation for Bugzilla, the Mozilla bug-tracking system.</PARA>
</ABSTRACT>
<REVHISTORY>
<REVISION>
<REVNUMBER>v2.11</REVNUMBER>
<DATE>20 December 2000</DATE>
<AUTHORINITIALS>MPB</AUTHORINITIALS>
<REVREMARK>Converted the README, FAQ, and DATABASE information into SGML
docbook format.</REVREMARK>
</REVISION>
<revision>
<revnumber>2.11.1</revnumber>
<date>06 March 2001</date>
<revremark>
Took way too long to revise this for 2.12 release.
Updated FAQ to use qandaset tags instead of literallayout,
cleaned up administration section, added User Guide section,
miscellaneous FAQ updates and third-party integration information.
From this point on all new tags are lowercase in preparation for the
2.13 release of the Guide in XML format instead of SGML.
</revremark>
</revision>
</REVHISTORY>
<KEYWORDSET>
<KEYWORD>Bugzilla</KEYWORD>
<KEYWORD>Guide</KEYWORD>
<KEYWORD>installation</KEYWORD>
<KEYWORD>FAQ</KEYWORD>
<KEYWORD>administration</KEYWORD>
<KEYWORD>integration</KEYWORD>
<KEYWORD>MySQL</KEYWORD>
<KEYWORD>Mozilla</KEYWORD>
<KEYWORD>webtools</KEYWORD>
</KEYWORDSET>
</BOOKINFO>
<!-- About This Guide -->
&about;
<!-- Installing Bugzilla -->
&installation;
<!-- Administering Bugzilla -->
&administration;
<!-- Using Bugzilla -->
&using;
<!-- Integrating Bugzilla with Third-Party Tools -->
&integration;
<!-- The Future of Bugzilla -->
&future;
<!-- Appendix: The Frequently Asked Questions -->
&faq;
<!-- Appendix: The Database Schema -->
&database;
<!-- Appendix: Major Bugzilla Variants -->
&variants;
<!-- Appendix: Custom Patches -->
&patches;
<!-- Appendix: The GNU Free Documentation License -->
&gfdl;
<!-- Glossary -->
&glossary;
<!-- Index -->
&index;
</BOOK>
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<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" [
<!ENTITY conventions SYSTEM "conventions.sgml"> ] > -->
<CHAPTER ID="about">
<TITLE>About This Guide</TITLE>
<SECTION ID="aboutthisguide">
<TITLE>Purpose and Scope of this Guide</TITLE>
<PARA>
This document was started on September 17, 2000
by Matthew P. Barnson after a great deal of procrastination updating the Bugzilla FAQ,
which I left untouched for nearly half a year.
After numerous complete rewrites and reformatting, it is the document you see today.
</PARA>
<PARA>
Despite the lack of updates, Bugzilla is simply the best piece of bug-tracking software
the world has ever seen. This document is intended to be the comprehensive guide to
the installation, administration, maintenance, and use of the Bugzilla bug-tracking system.
</PARA>
<PARA>
This release of the Bugzilla Guide is the <EMPHASIS>2.11</EMPHASIS> release.
It is so named that it may match the current version of Bugzilla.
The numbering tradition stems from that used for many free software projects,
in which <EMPHASIS>even-numbered</EMPHASIS> point releases (1.2, 1.14, etc.)
are considered "stable releases", intended for public consumption; on the other
hand, <EMPHASIS>odd-numbered</EMPHASIS> point releases (1.3, 2.09, etc.)
are considered unstable <EMPHASIS>development</EMPHASIS> releases intended
for advanced users, systems administrators, developers, and those who enjoy
a lot of pain.
</PARA>
<PARA>
Newer revisions of the Bugzilla Guide will follow the numbering conventions of
the main-tree Bugzilla releases, available at
<ULINK URL="http://www.mozilla.org/bugs/source.html">Mozilla.org</ULINK>, with
the exception that intermediate releases will have a minor revision number
following a period. For instance, if the current version of Bugzilla is 4.2,
the current "stable" version of the Bugzilla guide, in, say, it's fifth revision,
would be numbered "4.2.5". Got it? Good.
</PARA>
<PARA>
I wrote this in response to the enormous demand for decent Bugzilla documentation.
I have incorporated instructions from the Bugzilla README, Frequently Asked Questions,
Database Schema Document, and various mailing lists to create it.
Chances are, there are glaring errors in this documentation; please contact
<EMAIL>barnboy@trilobyte.net</EMAIL> to correct them.
</PARA>
</SECTION>
<SECTION ID="copyright">
<TITLE>Copyright Information</TITLE>
<BLOCKQUOTE>
<ATTRIBUTION>Copyright (c) 2000-2001 Matthew P. Barnson</ATTRIBUTION>
<PARA>
Permission is granted to copy, distribute and/or modify this document under thei
terms of the GNU Free Documentation License, Version 1.1 or any later version published
by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and
with no Back-Cover Texts. A copy of the license is included in the section entitled
"GNU Free Documentation LIcense".
</PARA>
</BLOCKQUOTE>
<PARA>
If you have any questions regarding this document, its' copyright, or publishing this
document in non-electronic form, please contact <EMAIL>barnboy@trilobyte.net</EMAIL>
</PARA>
</SECTION>
<SECTION ID="disclaimer">
<TITLE>Disclaimer</TITLE>
<PARA>
No liability for the contents of this document can be accepted.
Use the concepts, examples, and other content at your own risk.
As this is a new edition of this document, there may be errors
and inaccuracies that may damage your system. Use of this document
may cause your girlfriend to leave you, your cats to pee on your
furniture and clothing, your computer to cease functioning, your
boss to fire you, and global thermonuclear war. Proceed with caution.
</PARA>
<PARA>
All copyrights are held by their respective owners, unless specifically
noted otherwise. Use of a term in this document should not be regarded
as affecting the validity of any trademark or service mark.
In particular, I like to put down Microsoft(tm). Live with it.
</PARA>
<PARA>
Naming of particular products or brands should not be seen as endorsements,
with the exception of the term "GNU/Linux".
Use GNU/Linux. Love it. Bathe with it. It is life and happiness.
I endorse it wholeheartedly and encourage you to do the same.
</PARA>
<PARA>
You are strongly recommended to make a backup of your system before
installing Bugzilla and at regular intervals thereafter. Heaven knows
it's saved my bacon time after time; if you implement any suggestion in
this Guide, implement this one!
</PARA>
<PARA>
Bugzilla has not undergone a complete security review.
Security holes probably exist in the code.
Great care should be taken both in the installation and usage of this software.
Carefully consider the implications of installing other network services with Bugzilla.
</PARA>
</SECTION>
<!-- Section 2: New Versions -->
<SECTION ID="newversions">
<TITLE>New Versions</TITLE>
<PARA>
This is the initial release of the Bugzilla Guide.
</PARA>
<PARA>
This document can be found in the following places:
</PARA>
<PARA>
<ITEMIZEDLIST>
<LISTITEM>
<PARA>
<ULINK URL="http://www.trilobyte.net/barnsons/">TriloBYTE</ULINK>
</PARA>
</LISTITEM>
<LISTITEM>
<PARA>
<ULINK URL="http://www.mozilla.org/projects/bugzilla/">Mozilla.org</ULINK>
</PARA>
</LISTITEM>
<LISTITEM>
<PARA>
<ULINK URL="http://www.linuxdoc.org/">The Linux Documentation Project</ULINK>
</PARA>
</LISTITEM>
</ITEMIZEDLIST>
</PARA>
<PARA>
The latest version of this document can be checked out via CVS.
Please follow the instructions available at
<ULINK URL="http://www.mozilla.org/cvs.html">the Mozilla CVS page</ULINK>,
and check out the mozilla/webtools/bugzilla/docs/ branch.
</PARA>
</SECTION>
<SECTION ID="credits">
<TITLE>Credits</TITLE>
<PARA>
The people listed below have made enormous contributions to the creation
of this Guide, through their dedicated hacking efforts,
numerous e-mail and IRC support sessions,
and overall excellent contribution to the Bugzilla community:
</PARA>
<PARA>
<ULINK URL="mailto://terry@mozilla.org">Terry Weissman</ULINK>
for initially converting Bugzilla from BugSplat!
and writing the README upon which this documentation is largely based.
</PARA>
<PARA>
<ULINK URL="mailto://tara@tequilarista.org">Tara Hernandez</ULINK>
for keeping Bugzilla development going strong after Terry left Mozilla.org
</PARA>
<PARA>
<ULINK URL="mailto://dkl@redhat.com">Dave Lawrence</ULINK>
for providing insight into the key differences between Red Hat's
customized Bugzilla, and being largely responsible for the
"Red Hat Bugzilla" appendix
</PARA>
<PARA>
<ULINK URL="mailto://endico@mozilla.org">Dawn Endico</ULINK>
for being a hacker extraordinaire and putting up with my incessant
questions and arguments on irc.mozilla.org in #mozwebtools
</PARA>
<PARA>
Last but not least, all the members of the
<ULINK URL="news://news.mozilla.org/netscape/public/mozilla/webtools">
netscape.public.mozilla.webtools</ULINK> newsgroup. Without your
discussions, insight, suggestions, and patches, this could never have happened.
</PARA>
</SECTION>
<SECTION id="contributors">
<TITLE>Contributors</TITLE>
<PARA>
Thanks go to these people for significant contributions to this documentation:
</PARA>
<PARA>
Zach Lipton, Andrew Pearson, Spencer Smith, Eric Hansen
</PARA>
</SECTION>
<SECTION ID="feedback">
<TITLE>Feedback</TITLE>
<PARA>
I welcome feedback on this document. Without your submissions and input,
this Guide cannot continue to exist. Please mail additions, comments, criticisms, etc.
to <EMAIL>barnboy@trilobyte.net</EMAIL>. Please send flames to
<EMAIL>devnull@localhost</EMAIL>
</PARA>
</SECTION>
<SECTION ID="translations">
<TITLE>Translations</TITLE>
<PARA>
The Bugzilla Guide needs translators! Please volunteer your translation into the language of your choice.
If you will translate this Guide, please notify the members of the mozilla-webtools mailing list at
<email>mozilla-webtools@mozilla.org</email>
</PARA>
</SECTION>
<!-- conventions used here (didn't want to give it a chapter of its own) -->
&conventions;
</CHAPTER>
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<section id="conventions">
<title>Document Conventions</title>
<indexterm zone="conventions">
<primary>conventions</primary>
</indexterm>
<para>
This document uses the following conventions
</para>
<informaltable frame="none">
<tgroup cols="2">
<thead>
<row>
<entry>Descriptions</entry>
<entry>Appearance</entry>
</row>
</thead>
<tbody>
<row>
<entry>Warnings</entry>
<entry><caution>
<para>Warnings.</para>
</caution></entry>
</row>
<row>
<entry>Hint</entry>
<entry><tip>
<para>Hint.</para>
</tip></entry>
</row>
<row>
<entry>Notes</entry>
<entry><note>
<para>Note.</para>
</note></entry>
</row>
<row>
<entry>Information requiring special attention</entry>
<entry><warning>
<para>Warning.</para>
</warning></entry>
</row>
<row>
<entry>File Names</entry>
<entry><filename>file.extension</filename></entry>
</row>
<row>
<entry>Directory Names</entry>
<entry><filename class="directory">directory</filename></entry>
</row>
<row>
<entry>Commands to be typed</entry>
<entry><command>command</command></entry>
</row>
<row>
<entry>Applications Names</entry>
<entry><application>application</application></entry>
</row>
<row>
<entry><foreignphrase>Prompt</foreignphrase> of users command under bash shell</entry>
<entry>bash$</entry>
</row>
<row>
<entry><foreignphrase>Prompt</foreignphrase> of root users command under bash shell</entry>
<entry>bash#</entry>
</row>
<row>
<entry><foreignphrase>Prompt</foreignphrase> of user command under tcsh shell</entry>
<entry>tcsh$</entry>
</row>
<row>
<entry>Environment Variables</entry>
<entry><envar>VARIABLE</envar></entry>
</row>
<row>
<entry>Emphasized word</entry>
<entry><emphasis>word</emphasis></entry>
</row>
<row>
<entry>Code Example</entry>
<entry><programlisting><sgmltag class="starttag">para</sgmltag>Beginning and end of paragraph<sgmltag class="endtag">para</sgmltag></programlisting></entry>
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</tbody>
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<APPENDIX id="database">
<TITLE>The Bugzilla Database</TITLE>
<NOTE>
<PARA>This document really needs to be updated with more fleshed out information about primary keys, interrelationships, and maybe some nifty tables to document dependencies. Any takers? <REMARK>MPB</REMARK></PARA>
</NOTE>
<SECTION id="dbschema">
<TITLE>Database Schema Chart</TITLE>
<PARA>
<MEDIAOBJECT>
<IMAGEOBJECT>
<IMAGEDATA FILEREF="dbschema.jpg" FORMAT="jpg">
</IMAGEOBJECT>
<TEXTOBJECT>
<PHRASE>Database Relationships</PHRASE>
</TEXTOBJECT>
<CAPTION>
<PARA>Bugzilla database relationships chart</PARA>
</CAPTION>
</MEDIAOBJECT>
</PARA>
</SECTION>
<SECTION id="dbdoc">
<TITLE>MySQL Bugzilla Database Introduction</TITLE>
<LITERALLAYOUT>
Contributor(s): Matthew P. Barnson (mbarnson@excitehome.net)
Last update: May 16, 2000
Changes:
Version 1.0: Initial public release (May 16, 2000)
Maintainer: Matthew P. Barnson (mbarnson@excitehome.net)
===
Table Of Contents
===
FOREWORD
INTRODUCTION
THE BASICS
THE TABLES
THE DETAILS
===
FOREWORD
===
This information comes straight from my life. I was forced to learn how
Bugzilla organizes database because of nitpicky requests from users for tiny
changes in wording, rather than having people re-educate themselves or
figure out how to work our procedures around the tool. It sucks, but it can
and will happen to you, so learn how the schema works and deal with it when it
comes.
I'm sorry this version is plain text. I can whip this info out a lot faster
if I'm not concerned about complex formatting. I'll get it into sgml for easy
portability as time permits.
The Bugzilla Database Schema has a home! In addition to availability via CVS
and released versions 2.12 and higher of Bugzilla, you can find the latest &
greatest version of the Bugzilla Database Schema at
http://www.trilobyte.net/barnsons/. This is a living document; please be sure
you are up-to-date with the latest version before mirroring.
The Bugzilla Database Schema is designed to provide vital information
regarding the structure of the MySQL database. Where appropriate, this
document will refer to URLs rather than including documents in their entirety
to ensure completeness even should this paper become out of date.
This document is not maintained by Netscape or Netscape employees, so please
do not contact them regarding errors or omissions contained herein. Please
direct all questions, comments, updates, flames, etc. to Matthew P. Barnson
mbarnson@excitehome.net) (barnboy or barnhome on irc.mozilla.org in
#mozwebtools).
I'm sure I've made some glaring errors or omissions in this paper -- please
email me corrections or post corrections to the
netscape.public.mozilla.webtools newsgroup.
===
INTRODUCTION
===
So, here you are with your brand-new installation of Bugzilla. You've got
MySQL set up, Apache working right, Perl DBI and DBD talking to the database
flawlessly. Maybe you've even entered a few test bugs to make sure email's
working; people seem to be notified of new bugs and changes, and you can
enter and edit bugs to your heart's content. Perhaps you've gone through the
trouble of setting up a gateway for people to submit bugs to your database via
email, have had a few people test it, and received rave reviews from your beta
testers.
What's the next thing you do? Outline a training strategy for your
development team, of course, and bring them up to speed on the new tool you've
labored over for hours.
Your first training session starts off very well! You have a captive
audience which seems enraptured by the efficiency embodied in this thing called
"Bugzilla". You are caught up describing the nifty features, how people can
save favorite queries in the database, set them up as headers and footers on
their pages, customize their layouts, generate reports, track status with
greater efficiency than ever before, leap tall buildings with a single bound
and rescue Jane from the clutches of Certain Death!
But Certain Death speaks up -- a tiny voice, from the dark corners of the
conference room. "I have a concern," the voice hisses from the darkness,
"about the use of the word 'verified'.
The room, previously filled with happy chatter, lapses into reverential
silence as Certain Death (better known as the Vice President of Software
Engineering) continues. "You see, for two years we've used the word 'verified'
to indicate that a developer or quality assurance engineer has confirmed that,
in fact, a bug is valid. I don't want to lose two years of training to a
new software product. You need to change the bug status of 'verified' to
'approved' as soon as possible. To avoid confusion, of course."
Oh no! Terror strikes your heart, as you find yourself mumbling "yes, yes, I
don't think that would be a problem," You review the changes with Certain
Death, and continue to jabber on, "no, it's not too big a change. I mean, we
have the source code, right? You know, 'Use the Source, Luke' and all that...
no problem," All the while you quiver inside like a beached jellyfish bubbling,
burbling, and boiling on a hot Jamaican sand dune...
Thus begins your adventure into the heart of Bugzilla. You've been forced
to learn about non-portable enum() fields, varchar columns, and tinyint
definitions. The Adventure Awaits You!
===
The Basics
===
If you were like me, at this point you're totally clueless about the
internals of MySQL, and if it weren't for this executive order from the Vice
President you couldn't care less about the difference between a "bigint" and a
"tinyint" entry in MySQL. I'd refer you first to the MySQL documentation,
available at http://www.mysql.com/doc.html, but that's mostly a confusing
morass of high-level database jargon. Here are the basics you need to know
about the database to proceed:
1. To connect to your database, type "mysql -u root" at the command prompt as
any user. If this works without asking you for a password, SHAME ON YOU! You
should have locked your security down like the README told you to. You can
find details on locking down your database in the Bugzilla FAQ in this
directory (under "Security"), or more robust security generalities in the
MySQL searchable documentation at
http://www.mysql.com/php/manual.php3?section=Privilege_system .
2. You should now be at a prompt that looks like this:
mysql>
At the prompt, if "bugs" is the name of your Bugzilla database, type:
mysql> use bugs;
(don't forget the ";" at the end of each line, or you'll be kicking yourself
all the way through this documentation)
Young Grasshopper, you are now ready for the unveiling of the Bugzilla
database, in the next section...
===
THE TABLES
===
Imagine your MySQL database as a series of spreadsheets, and you won't be too
far off. If you use this command:
mysql> show tables from bugs;
you'll be able to see all the "spreadsheets" (tables) in your database. Cool,
huh? It's kinda' like a filesystem, only much faster and more robust. Come
on, I'll show you more!
From the command issued above, you should now have some output that looks
like this:
+-------------------+
| Tables in bugs |
+-------------------+
| attachments |
| bugs |
| bugs_activity |
| cc |
| components |
| dependencies |
| fielddefs |
| groups |
| keyworddefs |
| keywords |
| logincookies |
| longdescs |
| milestones |
| namedqueries |
| products |
| profiles |
| profiles_activity |
| shadowlog |
| versions |
| votes |
| watch |
+-------------------+
If it doesn't look quite the same, that probably means it's time to
update this documentation :)
Here's an overview of what each table does. Most columns in each table have
descriptive names that make it fairly trivial to figure out their jobs.
attachments: This table stores all attachments to bugs. It tends to be your
largest table, yet also generally has the fewest entries because file
attachments are so (relatively) large.
bugs: This is the core of your system. The bugs table stores most of the
current information about a bug, with the exception of the info stored in the
other tables.
bugs_activity: This stores information regarding what changes are made to bugs
when -- a history file.
cc: This tiny table simply stores all the CC information for any bug which has
any entries in the CC field of the bug. Note that, like most other tables in
Bugzilla, it does not refer to users by their user names, but by their unique
userid, stored as a primary key in the profiles table.
components: This stores the programs and components (or products and
components, in newer Bugzilla parlance) for Bugzilla. Curiously, the "program"
(product) field is the full name of the product, rather than some other unique
identifier, like bug_id and user_id are elsewhere in the database.
dependencies: Stores data about those cool dependency trees.
fielddefs: A nifty table that defines other tables. For instance, when you
submit a form that changes the value of "AssignedTo" this table allows
translation to the actual field name "assigned_to" for entry into MySQL.
groups: defines bitmasks for groups. A bitmask is a number that can uniquely
identify group memberships. For instance, say the group that is allowed to
tweak parameters is assigned a value of "1", the group that is allowed to edit
users is assigned a "2", and the group that is allowed to create new groups is
assigned the bitmask of "4". By uniquely combining the group bitmasks (much
like the chmod command in UNIX,) you can identify a user is allowed to tweak
parameters and create groups, but not edit users, by giving him a bitmask of
"5", or a user allowed to edit users and create groups, but not tweak
parameters, by giving him a bitmask of "6" Simple, huh?
If this makes no sense to you, try this at the mysql prompt:
mysql> select * from groups;
You'll see the list, it makes much more sense that way.
keyworddefs: Definitions of keywords to be used
keywords: Unlike what you'd think, this table holds which keywords are
associated with which bug id's.
logincookies: This stores every login cookie ever assigned to you for every
machine you've ever logged into Bugzilla from. Curiously, it never does any
housecleaning -- I see cookies in this file I've not used for months. However,
since Bugzilla never expires your cookie (for convenience' sake), it makes
sense.
longdescs: The meat of bugzilla -- here is where all user comments are stored!
You've only got 2^24 bytes per comment (it's a mediumtext field), so speak
sparingly -- that's only the amount of space the Old Testament from the Bible
would take (uncompressed, 16 megabytes). Each comment is keyed to the
bug_id to which it's attached, so the order is necessarily chronological, for
comments are played back in the order in which they are received.
milestones: Interesting that milestones are associated with a specific product
in this table, but Bugzilla does not yet support differing milestones by
product through the standard configuration interfaces.
namedqueries: This is where everybody stores their "custom queries". Very
cool feature; it beats the tar out of having to bookmark each cool query you
construct.
products: What products you have, whether new bug entries are allowed for the
product, what milestone you're working toward on that product, votes, etc. It
will be nice when the components table supports these same features, so you
could close a particular component for bug entry without having to close an
entire product...
profiles: Ahh, so you were wondering where your precious user information was
stored? Here it is! With the passwords in plain text for all to see! (but
sshh... don't tell your users!)
profiles_activity: Need to know who did what when to who's profile? This'll
tell you, it's a pretty complete history.
shadowlog: I could be mistaken here, but I believe this table tells you when
your shadow database is updated and what commands were used to update it. We
don't use a shadow database at our site yet, so it's pretty empty for us.
versions: Version information for every product
votes: Who voted for what when
watch: Who (according to userid) is watching who's bugs (according to their
userid).
===
THE DETAILS
===
Ahh, so you're wondering just what to do with the information above? At the
mysql prompt, you can view any information about the columns in a table with
this command (where "table" is the name of the table you wish to view):
mysql> show columns from table;
You can also view all the data in a table with this command:
mysql> select * from table;
-- note: this is a very bad idea to do on, for instance, the "bugs" table if
you have 50,000 bugs. You'll be sitting there a while until you ctrl-c or
50,000 bugs play across your screen.
You can limit the display from above a little with the command, where
"column" is the name of the column for which you wish to restrict information:
mysql> select * from table where (column = "some info");
-- or the reverse of this
mysql> select * from table where (column != "some info");
Let's take our example from the introduction, and assume you need to change
the word "verified" to "approved" in the resolution field. We know from the
above information that the resolution is likely to be stored in the "bugs"
table. Note we'll need to change a little perl code as well as this database
change, but I won't plunge into that in this document. Let's verify the
information is stored in the "bugs" table:
mysql> show columns from bugs
(exceedingly long output truncated here)
| bug_status| enum('UNCONFIRMED','NEW','ASSIGNED','REOPENED','RESOLVED','VERIFIED','CLOSED')||MUL | UNCONFIRMED||
Sorry about that long line. We see from this that the "bug status" column is
an "enum field", which is a MySQL peculiarity where a string type field can
only have certain types of entries. While I think this is very cool, it's not
standard SQL. Anyway, we need to add the possible enum field entry
'APPROVED' by altering the "bugs" table.
mysql> ALTER table bugs CHANGE bug_status bug_status
-> enum("UNCONFIRMED", "NEW", "ASSIGNED", "REOPENED", "RESOLVED",
-> "VERIFIED", "APPROVED", "CLOSED") not null;
(note we can take three lines or more -- whatever you put in before the
semicolon is evaluated as a single expression)
Now if you do this:
mysql> show columns from bugs;
you'll see that the bug_status field has an extra "APPROVED" enum that's
available! Cool thing, too, is that this is reflected on your query page as
well -- you can query by the new status. But how's it fit into the existing
scheme of things?
Looks like you need to go back and look for instances of the word "verified"
in the perl code for Bugzilla -- wherever you find "verified", change it to
"approved" and you're in business (make sure that's a case-insensitive search).
Although you can query by the enum field, you can't give something a status
of "APPROVED" until you make the perl changes. Note that this change I
mentioned can also be done by editing checksetup.pl, which automates a lot of
this. But you need to know this stuff anyway, right?
I hope this database tutorial has been useful for you. If you have comments
to add, questions, concerns, etc. please direct them to
mbarnson@excitehome.net. Please direct flames to /dev/null :) Have a nice
day!
===
LINKS
===
Great MySQL tutorial site:
http://www.devshed.com/Server_Side/MySQL/
</LITERALLAYOUT>
</SECTION>
<SECTION id="granttables">
<TITLE>MySQL Permissions & Grant Tables</TITLE>
<NOTE>
<PARA>The following portion of documentation comes from my answer to an old discussion of Keynote, a cool product that does trouble-ticket tracking for IT departments. I wrote this post to the Keynote support group regarding MySQL grant table permissions, and how to use them effectively. It is badly in need of updating, as I believe MySQL has added a field or two to the grant tables since this time, but it serves as a decent introduction and troubleshooting document for grant table issues. I used Keynote to track my troubles until I discovered Bugzilla, which gave me a whole new set of troubles to work on : )</PARA>
</NOTE>
<LITERALLAYOUT>
From matt_barnson@singletrac.com Wed Jul 7 09:00:07 1999
Date: Mon, 1 Mar 1999 21:37:04 -0700
From: Matthew Barnson matt_barnson@singletrac.com
To: keystone-users@homeport.org
Subject: [keystone-users] Grant Tables FAQ
[The following text is in the "iso-8859-1" character set]
[Your display is set for the "US-ASCII" character set]
[Some characters may be displayed incorrectly]
Maybe we can include this rambling message in the Keystone FAQ? It gets
asked a lot, and the only option current listed in the FAQ is
"--skip-grant-tables".
Really, you can't go wrong by reading section 6 of the MySQL manual, at
http://www.mysql.com/Manual/manual.html. I am sure their description is
better than mine.
MySQL runs fine without permissions set up correctly if you run the mysql
daemon with the "--skip-grant-tables" option. Running this way denies
access to nobody. Unfortunately, unless you've got yourself firewalled it
also opens the potential for abuse if someone knows you're running it.
Additionally, the default permissions for MySQL allow anyone at localhost
access to the database if the database name begins with "test_" or is named
"test" (i.e. "test_keystone"). You can change the name of your database in
the keystone.conf file ($sys_dbname). This is the way I am doing it for
some of my databases, and it works fine.
The methods described below assume you're running MySQL on the same box as
your webserver, and that you don't mind if your $sys_dbuser for Keystone has
superuser access. See near the bottom of this message for a description of
what each field does.
Method #1:
1. cd /var/lib
#location where you'll want to run /usr/bin/mysql_install_db shell
script from to get it to work.
2. ln -s mysql data
# soft links the "mysql" directory to "data", which is what
mysql_install_db expects. Alternately, you can edit mysql_install_db and
change all the "./data" references to "./mysql".
3. Edit /usr/bin/mysql_install_db with your favorite text editor (vi,
emacs, jot, pico, etc.)
A) Copy the "INSERT INTO db VALUES
('%','test\_%','','Y','Y','Y','Y','Y','Y');" and paste it immediately after
itself. Chage the 'test\_%' value to 'keystone', or the value of
$sys_dbname in keystone.conf.
B) If you are running your keystone database with any user, you'll need to
copy the "INSERT INTO user VALUES
('localhost','root','','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y');" line after
itself and change 'root' to the name of the keystone database user
($sys_dbuser) in keystone.conf.
# adds entries to the script to create grant tables for specific
hosts and users. The user you set up has super-user access ($sys_dbuser) --
you may or may not want this. The layout of mysql_install_db is really very
uncomplicated.
4. /usr/bin/mysqladmin shutdown
# ya gotta shut it down before you can reinstall the grant tables!
5. rm -i /var/lib/mysql/mysql/*.IS?' and answer 'Y' to the deletion
questions.
# nuke your current grant tables. This WILL NOT delete any other
databases than your grant tables.
6. /usr/bin/mysql_install_db
# run the script you just edited to install your new grant tables.
7. mysqladmin -u root password (new_password)
# change the root MySQL password, or else anyone on localhost can
login to MySQL as root and make changes. You can skip this step if you want
keystone to connect as root with no password.
8. mysqladmin -u (webserver_user_name) password (new_password)
# change the password of the $sys_dbuser. Note that you will need
to change the password in the keystone.conf file as well in $sys_dbpasswd,
and if your permissions are set up incorrectly anybody can type the URL to
your keystone.conf file and get the password. Not that this will help them
much if your permissions are set to @localhost.
Method #2: easier, but a pain reproducing if you have to delete your grant
tables. This is the "recommended" method for altering grant tables in
MySQL. I don't use it because I like the other way :)
shell> mysql --user=root keystone
mysql> GRANT
SELECT,INSERT,UPDATE,DELETE,INDEX,ALTER,CREATE,DROP,RELOAD,SHUTDOWN,PROCESS,
FILE,
ON keystone.*
TO <$sys_dbuser name>@localhost
IDENTIFIED BY '(password)'
WITH GRANT OPTION;
OR
mysql> GRANT ALL PRIVELEGES
ON keystone.*
TO <$sys_dbuser name>@localhost
IDENTIFIED BY '(password)'
WITH GRANT OPTION;
# this grants the required permissions to the keystone ($sys_dbuser)
account defined in keystone.conf. However, if you are runnning many
different MySQL-based apps, as we are, it's generally better to edit the
mysql_install_db script to be able to quickly reproduce your permissions
structure again. Note that the FILE privelege and WITH GRANT OPTION may not
be in your best interest to include.
GRANT TABLE FIELDS EXPLANATION:
Quick syntax summary: "%" in MySQL is a wildcard. I.E., if you are
defining your DB table and in the 'host' field and enter '%', that means
that any host can access that database. Of course, that host must also have
a valid db user in order to do anything useful. 'db'=name of database. In
our case, it should be "keystone". "user" should be your "$sys_dbuser"
defined in keystone.conf. Note that you CANNOT add or change a password by
using the "INSERT INTO db (X)" command -- you must change it with the mysql
-u command as defined above. Passwords are stored encrypted in the MySQL
database, and if you try to enter it directly into the table they will not
match.
TABLE: USER. Everything after "password" is a privelege granted (Y/N).
This table controls individual user global access rights.
'host','user','password','select','insert','update','delete','index','alter'
,'create','drop','grant','reload','shutdown','process','file'
TABLE: DB. This controls access of USERS to databases.
'host','db','user','select','insert','update','delete','index','alter','crea
te','drop','grant'
TABLE: HOST. This controls which HOSTS are allowed what global access
rights. Note that the HOST table, USER table, and DB table are very closely
connected -- if an authorized USER attempts an SQL request from an
unauthorized HOST, she's denied. If a request from an authorized HOST is
not an authorized USER, it is denied. If a globally authorized USER does
not have rights to a certain DB, she's denied. Get the picture?
'host','db','select','insert','update','delete','index','alter','create','dr
op','grant'
You should now have a working knowledge of MySQL grant tables. If there is
anything I've left out of this answer that you feel is pertinent, or if my
instructions don't work for you, please let me know and I'll re-post this
letter again, corrected. I threw it together one night out of exasperation
for all the newbies who don't know squat about MySQL yet, so it is almost
guaranteed to have errors.
Once again, you can't go wrong by reading section 6 of the MySQL manual. It
is more detailed than I!
http://www.mysql.com/Manual/manual.html.
----------------------------------------------------------------------------
10/12/2000
Matthew sent in some mail with updated contact information:
NEW CONTACT INFORMATION:
------------------------
Matthew P. Barnson
Manager, Systems Administration
Excite@Home Business Applications
mbarnson@excitehome.net
(801)234-8300
</LITERALLAYOUT>
</SECTION>
<SECTION id="cleanupwork">
<TITLE>Cleaning up after mucking with Bugzilla</TITLE>
<LITERALLAYOUT>
Contributed by Eric Hansen:
There are several things, and one trick. There is a small tiny piece of
documentation I saw once that said something very important.
1) After pretty much any manual working of the Mysql db, you must
delete a file in the bugzilla directory: data/versioncache
Versioncache basically is a way to speed up bugzilla (from what I
understand). It stores a lot of commonly used information. However,
this file is refreshed every so often (I can't remember the time
interval though). So eventually all changes do propogate out, so you
may see stuff suddenly working.
2) Assuming that failed, you will also have to check something with the
checksetup.pl file. It actually is run twice. The first time it
creates the file: localconfig. You can modify localconfig, (or not if
you are doing bug_status stuff) or you should delete localconfig and
rerun your modified checksetup.pl. Since I don't actually see anything
in localconfig pertaining to bug_status, this point is mainly a FYI.
</LITERALLAYOUT>
</SECTION>
</APPENDIX>
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@ -0,0 +1,468 @@
<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<appendix id="gfdl">
<title>GNU Free Documentation License</title>
<!-- - GNU Project - Free Software Foundation (FSF) -->
<!-- LINK REV="made" HREF="mailto:webmasters@gnu.org" -->
<!-- sect1>
<title>GNU Free Documentation License</title -->
<para>Version 1.1, March 2000</para>
<blockquote>
<para>Copyright (C) 2000 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.</para>
</blockquote>
<sect1 label="0" id="gfdl_0">
<title>PREAMBLE</title>
<para>The purpose of this License is to make a manual, textbook,
or other written document "free" in the sense of freedom: to
assure everyone the effective freedom to copy and redistribute it,
with or without modifying it, either commercially or
noncommercially. Secondarily, this License preserves for the
author and publisher a way to get credit for their work, while not
being considered responsible for modifications made by
others.</para>
<para>This License is a kind of "copyleft", which means that
derivative works of the document must themselves be free in the
same sense. It complements the GNU General Public License, which
is a copyleft license designed for free software.</para>
<para>We have designed this License in order to use it for manuals
for free software, because free software needs free documentation:
a free program should come with manuals providing the same
freedoms that the software does. But this License is not limited
to software manuals; it can be used for any textual work,
regardless of subject matter or whether it is published as a
printed book. We recommend this License principally for works
whose purpose is instruction or reference.</para>
</sect1>
<sect1 label="1" id="gfdl_1">
<title>APPLICABILITY AND DEFINITIONS</title>
<para>This License applies to any manual or other work that
contains a notice placed by the copyright holder saying it can be
distributed under the terms of this License. The "Document",
below, refers to any such manual or work. Any member of the
public is a licensee, and is addressed as "you".</para>
<para>A "Modified Version" of the Document means any work
containing the Document or a portion of it, either copied
verbatim, or with modifications and/or translated into another
language.</para>
<para>A "Secondary Section" is a named appendix or a front-matter
section of the Document that deals exclusively with the
relationship of the publishers or authors of the Document to the
Document's overall subject (or to related matters) and contains
nothing that could fall directly within that overall subject.
(For example, if the Document is in part a textbook of
mathematics, a Secondary Section may not explain any mathematics.)
The relationship could be a matter of historical connection with
the subject or with related matters, or of legal, commercial,
philosophical, ethical or political position regarding
them.</para>
<para>The "Invariant Sections" are certain Secondary Sections
whose titles are designated, as being those of Invariant Sections,
in the notice that says that the Document is released under this
License.</para>
<para>The "Cover Texts" are certain short passages of text that
are listed, as Front-Cover Texts or Back-Cover Texts, in the
notice that says that the Document is released under this
License.</para>
<para>A "Transparent" copy of the Document means a
machine-readable copy, represented in a format whose specification
is available to the general public, whose contents can be viewed
and edited directly and straightforwardly with generic text
editors or (for images composed of pixels) generic paint programs
or (for drawings) some widely available drawing editor, and that
is suitable for input to text formatters or for automatic
translation to a variety of formats suitable for input to text
formatters. A copy made in an otherwise Transparent file format
whose markup has been designed to thwart or discourage subsequent
modification by readers is not Transparent. A copy that is not
"Transparent" is called "Opaque".</para>
<para>Examples of suitable formats for Transparent copies include
plain ASCII without markup, Texinfo input format, LaTeX input
format, SGML or XML using a publicly available DTD, and
standard-conforming simple HTML designed for human modification.
Opaque formats include PostScript, PDF, proprietary formats that
can be read and edited only by proprietary word processors, SGML
or XML for which the DTD and/or processing tools are not generally
available, and the machine-generated HTML produced by some word
processors for output purposes only.</para>
<para>The "Title Page" means, for a printed book, the title page
itself, plus such following pages as are needed to hold, legibly,
the material this License requires to appear in the title page.
For works in formats which do not have any title page as such,
"Title Page" means the text near the most prominent appearance of
the work's title, preceding the beginning of the body of the
text.</para>
</sect1>
<sect1 label="2" id="gfdl_2">
<title>VERBATIM COPYING</title>
<para>You may copy and distribute the Document in any medium,
either commercially or noncommercially, provided that this
License, the copyright notices, and the license notice saying this
License applies to the Document are reproduced in all copies, and
that you add no other conditions whatsoever to those of this
License. You may not use technical measures to obstruct or
control the reading or further copying of the copies you make or
distribute. However, you may accept compensation in exchange for
copies. If you distribute a large enough number of copies you
must also follow the conditions in section 3.</para>
<para>You may also lend copies, under the same conditions stated
above, and you may publicly display copies.</para>
</sect1>
<sect1 label="3" id="gfdl_3">
<title>COPYING IN QUANTITY</title>
<para>If you publish printed copies of the Document numbering more
than 100, and the Document's license notice requires Cover Texts,
you must enclose the copies in covers that carry, clearly and
legibly, all these Cover Texts: Front-Cover Texts on the front
cover, and Back-Cover Texts on the back cover. Both covers must
also clearly and legibly identify you as the publisher of these
copies. The front cover must present the full title with all
words of the title equally prominent and visible. You may add
other material on the covers in addition. Copying with changes
limited to the covers, as long as they preserve the title of the
Document and satisfy these conditions, can be treated as verbatim
copying in other respects.</para>
<para>If the required texts for either cover are too voluminous to
fit legibly, you should put the first ones listed (as many as fit
reasonably) on the actual cover, and continue the rest onto
adjacent pages.</para>
<para>If you publish or distribute Opaque copies of the Document
numbering more than 100, you must either include a
machine-readable Transparent copy along with each Opaque copy, or
state in or with each Opaque copy a publicly-accessible
computer-network location containing a complete Transparent copy
of the Document, free of added material, which the general
network-using public has access to download anonymously at no
charge using public-standard network protocols. If you use the
latter option, you must take reasonably prudent steps, when you
begin distribution of Opaque copies in quantity, to ensure that
this Transparent copy will remain thus accessible at the stated
location until at least one year after the last time you
distribute an Opaque copy (directly or through your agents or
retailers) of that edition to the public.</para>
<para>It is requested, but not required, that you contact the
authors of the Document well before redistributing any large
number of copies, to give them a chance to provide you with an
updated version of the Document.</para>
</sect1>
<sect1 label="4" id="gfdl_4">
<title>MODIFICATIONS</title>
<para>You may copy and distribute a Modified Version of the
Document under the conditions of sections 2 and 3 above, provided
that you release the Modified Version under precisely this
License, with the Modified Version filling the role of the
Document, thus licensing distribution and modification of the
Modified Version to whoever possesses a copy of it. In addition,
you must do these things in the Modified Version:</para>
<orderedlist numeration="upperalpha">
<listitem><para>Use in the Title Page
(and on the covers, if any) a title distinct from that of the
Document, and from those of previous versions (which should, if
there were any, be listed in the History section of the
Document). You may use the same title as a previous version if
the original publisher of that version gives permission.</para>
</listitem>
<listitem><para>List on the Title Page,
as authors, one or more persons or entities responsible for
authorship of the modifications in the Modified Version,
together with at least five of the principal authors of the
Document (all of its principal authors, if it has less than
five).</para>
</listitem>
<listitem><para>State on the Title page
the name of the publisher of the Modified Version, as the
publisher.</para>
</listitem>
<listitem><para>Preserve all the
copyright notices of the Document.</para>
</listitem>
<listitem><para>Add an appropriate
copyright notice for your modifications adjacent to the other
copyright notices.</para>
</listitem>
<listitem><para>Include, immediately
after the copyright notices, a license notice giving the public
permission to use the Modified Version under the terms of this
License, in the form shown in the Addendum below.</para>
</listitem>
<listitem><para>Preserve in that license
notice the full lists of Invariant Sections and required Cover
Texts given in the Document's license notice.</para>
</listitem>
<listitem><para>Include an unaltered
copy of this License.</para>
</listitem>
<listitem><para>Preserve the section
entitled "History", and its title, and add to it an item stating
at least the title, year, new authors, and publisher of the
Modified Version as given on the Title Page. If there is no
section entitled "History" in the Document, create one stating
the title, year, authors, and publisher of the Document as given
on its Title Page, then add an item describing the Modified
Version as stated in the previous sentence.</para>
</listitem>
<listitem><para>Preserve the network
location, if any, given in the Document for public access to a
Transparent copy of the Document, and likewise the network
locations given in the Document for previous versions it was
based on. These may be placed in the "History" section. You
may omit a network location for a work that was published at
least four years before the Document itself, or if the original
publisher of the version it refers to gives permission.</para>
</listitem>
<listitem><para>In any section entitled
"Acknowledgements" or "Dedications", preserve the section's
title, and preserve in the section all the substance and tone of
each of the contributor acknowledgements and/or dedications
given therein.</para>
</listitem>
<listitem><para>Preserve all the
Invariant Sections of the Document, unaltered in their text and
in their titles. Section numbers or the equivalent are not
considered part of the section titles.</para>
</listitem>
<listitem><para>Delete any section
entitled "Endorsements". Such a section may not be included in
the Modified Version.</para>
</listitem>
<listitem><para>Do not retitle any
existing section as "Endorsements" or to conflict in title with
any Invariant Section.</para>
</listitem>
</orderedlist>
<para>If the Modified Version includes new front-matter sections
or appendices that qualify as Secondary Sections and contain no
material copied from the Document, you may at your option
designate some or all of these sections as invariant. To do this,
add their titles to the list of Invariant Sections in the Modified
Version's license notice. These titles must be distinct from any
other section titles.</para>
<para>You may add a section entitled "Endorsements", provided it
contains nothing but endorsements of your Modified Version by
various parties--for example, statements of peer review or that
the text has been approved by an organization as the authoritative
definition of a standard.</para>
<para>You may add a passage of up to five words as a Front-Cover
Text, and a passage of up to 25 words as a Back-Cover Text, to the
end of the list of Cover Texts in the Modified Version. Only one
passage of Front-Cover Text and one of Back-Cover Text may be
added by (or through arrangements made by) any one entity. If the
Document already includes a cover text for the same cover,
previously added by you or by arrangement made by the same entity
you are acting on behalf of, you may not add another; but you may
replace the old one, on explicit permission from the previous
publisher that added the old one.</para>
<para>The author(s) and publisher(s) of the Document do not by
this License give permission to use their names for publicity for
or to assert or imply endorsement of any Modified Version.</para>
</sect1>
<sect1 label="5" id="gfdl_5">
<title>COMBINING DOCUMENTS</title>
<para>You may combine the Document with other documents released
under this License, under the terms defined in section 4 above for
modified versions, provided that you include in the combination
all of the Invariant Sections of all of the original documents,
unmodified, and list them all as Invariant Sections of your
combined work in its license notice.</para>
<para>The combined work need only contain one copy of this
License, and multiple identical Invariant Sections may be replaced
with a single copy. If there are multiple Invariant Sections with
the same name but different contents, make the title of each such
section unique by adding at the end of it, in parentheses, the
name of the original author or publisher of that section if known,
or else a unique number. Make the same adjustment to the section
titles in the list of Invariant Sections in the license notice of
the combined work.</para>
<para>In the combination, you must combine any sections entitled
"History" in the various original documents, forming one section
entitled "History"; likewise combine any sections entitled
"Acknowledgements", and any sections entitled "Dedications". You
must delete all sections entitled "Endorsements."</para>
</sect1>
<sect1 label="6" id="gfdl_6">
<title>COLLECTIONS OF DOCUMENTS</title>
<para>You may make a collection consisting of the Document and
other documents released under this License, and replace the
individual copies of this License in the various documents with a
single copy that is included in the collection, provided that you
follow the rules of this License for verbatim copying of each of
the documents in all other respects.</para>
<para>You may extract a single document from such a collection,
and distribute it individually under this License, provided you
insert a copy of this License into the extracted document, and
follow this License in all other respects regarding verbatim
copying of that document.</para>
</sect1>
<sect1 label="7" id="gfdl_7">
<title>AGGREGATION WITH INDEPENDENT WORKS</title>
<para>A compilation of the Document or its derivatives with other
separate and independent documents or works, in or on a volume of
a storage or distribution medium, does not as a whole count as a
Modified Version of the Document, provided no compilation
copyright is claimed for the compilation. Such a compilation is
called an "aggregate", and this License does not apply to the
other self-contained works thus compiled with the Document, on
account of their being thus compiled, if they are not themselves
derivative works of the Document.</para>
<para>If the Cover Text requirement of section 3 is applicable to
these copies of the Document, then if the Document is less than
one quarter of the entire aggregate, the Document's Cover Texts
may be placed on covers that surround only the Document within the
aggregate. Otherwise they must appear on covers around the whole
aggregate.</para>
</sect1>
<sect1 label="8" id="gfdl_8">
<title>TRANSLATION</title>
<para>Translation is considered a kind of modification, so you may
distribute translations of the Document under the terms of section
4. Replacing Invariant Sections with translations requires
special permission from their copyright holders, but you may
include translations of some or all Invariant Sections in addition
to the original versions of these Invariant Sections. You may
include a translation of this License provided that you also
include the original English version of this License. In case of
a disagreement between the translation and the original English
version of this License, the original English version will
prevail.</para>
</sect1>
<sect1 label="9" id="gfdl_9">
<title>TERMINATION</title>
<para>You may not copy, modify, sublicense, or distribute the
Document except as expressly provided for under this License. Any
other attempt to copy, modify, sublicense or distribute the
Document is void, and will automatically terminate your rights
under this License. However, parties who have received copies, or
rights, from you under this License will not have their licenses
terminated so long as such parties remain in full
compliance.</para>
</sect1>
<sect1 label="10" id="gfdl_10">
<title>FUTURE REVISIONS OF THIS LICENSE</title>
<para>The Free Software Foundation may publish new, revised
versions of the GNU Free Documentation License from time to time.
Such new versions will be similar in spirit to the present
version, but may differ in detail to address new problems or
concerns. See <ulink
url="http://www.gnu.org/copyleft/">http://www.gnu.org/copyleft/</ulink>.</para>
<para>Each version of the License is given a distinguishing
version number. If the Document specifies that a particular
numbered version of this License "or any later version" applies to
it, you have the option of following the terms and conditions
either of that specified version or of any later version that has
been published (not as a draft) by the Free Software Foundation.
If the Document does not specify a version number of this License,
you may choose any version ever published (not as a draft) by the
Free Software Foundation.</para>
</sect1>
<sect1 label="" id="gfdl_howto">
<title>How to use this License for your documents</title>
<para>To use this License in a document you have written, include
a copy of the License in the document and put the following
copyright and license notices just after the title page:</para>
<blockquote><para>
Copyright (c) YEAR YOUR NAME.
Permission is granted to copy, distribute and/or modify this document
under the terms of the GNU Free Documentation License, Version 1.1
or any later version published by the Free Software Foundation;
with the Invariant Sections being LIST THEIR TITLES, with the
Front-Cover Texts being LIST, and with the Back-Cover Texts being LIST.
A copy of the license is included in the section entitled "GNU
Free Documentation License".
</para></blockquote>
<para>If you have no Invariant Sections, write "with no Invariant
Sections" instead of saying which ones are invariant. If you have
no Front-Cover Texts, write "no Front-Cover Texts" instead of
"Front-Cover Texts being LIST"; likewise for Back-Cover
Texts.</para>
<para>If your document contains nontrivial examples of program
code, we recommend releasing these examples in parallel under your
choice of free software license, such as the GNU General Public
License, to permit their use in free software.</para>
</sect1>
</appendix>
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<!-- <!DOCTYPE glossary PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > -->
<glossary id="glossary">
<glossdiv id="gloss_a">
<title>A</title>
<glossentry>
<glossterm>There are no entries for A</glossterm>
<glossdef>
<para></para>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_b">
<title>B</title>
<glossentry>
<glossterm>Bug</glossterm>
<glossdef>
<para>A "Bug" in Bugzilla refers to an issue entered into the database which has an associated number, assignments, comments, etc. Many also refer to a "Ticket" or "Issue"; in this context, they are synonymous.</para>
</glossdef>
</glossentry>
<glossentry>
<glossterm>Bug Number</glossterm>
<glossdef>
<para>Each Bugzilla Bug is assigned a number that uniquely identifies that Bug. The Bug associated with a Bug Number can be pulled up via a query, or easily from the very front page by typing the number in the "Find" box.</para>
</glossdef>
</glossentry>
<glossentry>
<glossterm>Bug Life Cycle</glossterm>
<glossdef>
<para>A Bug has stages through which it must pass before becoming a "closed bug", including acceptance, resolution, and verification. The "Bug Life Cycle" is moderately flexible according to the needs of the organization using it, though.</para>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_i">
<title>I</title>
<glossentry id="gloss_infiniteloop">
<glossterm>Infinite Loop</glossterm>
<glosssee otherterm="gloss_recursion">
</glossentry>
</glossdiv>
<glossdiv id="gloss_p">
<title>P</title>
<glossentry>
<glossterm id="gloss_product">Product</glossterm>
<glossdef>
<para>A Product is a broad category of types of bugs. In general, there are several Components to a Product. A Product also defines a default Group (used for Bug Security) for all bugs entered into components beneath it.</para>
<example>
<title>A Sample Product</title>
<para>A company sells a software product called "X". They also maintain some older software called "Y", and have a secret project "Z". An effective use of Products might be to create Products "X", "Y", and "Z", each with Components "User Interface", "Database", and "Business Logic". They might also change group permissions so that only those people who are members of Group "Z" can see components and bugs under Product "Z".</para>
</example>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_q">
<title>Q</title>
<glossentry>
<glossterm>Q/A</glossterm>
<glossdef>
<para>"Q/A" is short for "Quality Assurance". In most large software development organizations, there is a team devoted to ensuring the product meets minimum standards before shipping. This team will also generally want to track the progress of bugs over their life cycle, thus the need for the "Q/A Contact" field in a Bug.</para>
</glossdef>
</glossentry>
</glossdiv>
<glossdiv id="gloss_r">
<title>R</title>
<glossentry>
<glossterm id="gloss_recursion">Recursion</glossterm>
<glosssee otherterm="gloss_infiniteloop">
</glossentry>
</glossdiv>
<glossdiv id="gloss_z">
<title>Z</title>
<glossentry>
<glossterm>Zarro Boogs Found</glossterm>
<glossdef>
<para>This is the cryptic response sent by Bugzilla when a query returned no results. It is just a goofy way of saying "Zero Bugs Found".</para>
</glossdef>
</glossentry>
</glossdiv>
</glossary>
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<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<CHAPTER id="installation">
<TITLE>Installing Bugzilla</TITLE>
<SECTION id="README.unix">
<TITLE>UNIX Installation</TITLE>
<NOTE>
<PARA>
Please consult the README included with the Bugzilla distribution
as the current canonical source for UNIX installation instructions.
We do, however, have some installation notes for errata from the README.
</PARA>
</NOTE>
<NOTE>
<PARA>
If you are installing Bugzilla on S.u.S.e. Linux, or some other
distributions with "paranoid" security options, it is possible
that the checksetup.pl script may fail with the error:
<ERRORNAME>cannot chdir(/var/spool/mqueue): Permission denied</ERRORNAME>
This is because your
/var/spool/mqueue directory has a mode of "drwx------". Type
<COMMAND>chmod 755 /var/spool/mqueue</COMMAND> as root to fix this problem.
</PARA>
</NOTE>
<NOTE>
<PARA>
</PARA>
</NOTE>
</SECTION>
<SECTION id="README.windows">
<TITLE>Win32 (Win98+/NT/2K) Installation</TITLE>
<PARA>
These directions have <EMPHASIS>not</EMPHASIS> been extensively tested.
We need testers! Please try these out and post any changes to the
newsgroup.
</PARA>
<SECTION id="ntverified">
<TITLE>Win32 Installation: Step-by-step</TITLE>
<NOTE>
<PARA>
You should be familiar with, and cross-reference, the UNIX README
while performing your Win32 installation. Unfortunately, Win32
directions are not yet as detailed as those for UNIX.
</PARA>
<PARA>
The <EMPHASIS>most critical</EMPHASIS> difference for Win32 users is
the lack of support for a crypt() function in MySQL for Windows. It does not
have it! All ENCRYPT statements must be modified.
</PARA>
</NOTE>
<PROCEDURE>
<STEP>
<PARA>
Install <ULINK URL="http://www.apache.org/">Apache Web Server</ULINK>
for Windows.
</PARA>
<NOTE>
<PARA>
You may also use Internet Information Server or Personal Web
Server for this purpose. However, setup is slightly more
difficult. If ActivePerl doesn't seem to handle your file
associations correctly (for .cgi and .pl files), please
consult the FAQ, in the "Win32" section.
</PARA>
<PARA>
If you are going to use IIS, if on Windows NT you must be updated
to at least Service Pack 4.
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Install <ULINK URL="http://www.activestate.com/">ActivePerl</ULINK>
</PARA>
<PARA>
Please also check the following links to fully understand the status
of ActivePerl on Win32:
<ULINK URL="http://language.perl.com/newdocs/pod/perlport.html">
Perl Porting</ULINK>, and
<ULINK URL="http://ftp.univie.ac.at/packages/perl/ports/nt/FAQ/perlwin32faq5.html">
Hixie Click Here</ULINK>
</PARA>
</STEP>
<STEP>
<PARA>
Use ppm from your perl\bin directory to install the following packs: DBI,
DBD-Mysql, TimeDate, Chart, Date-Calc, Date-Manip, and GD. You may need
to extract them from .zip format using Winzip or other unzip program first.
These additional ppm modules can be downloaded from ActiveState.
</PARA>
<PARA>
The syntax for ppm is:
<COMPUTEROUTPUT>
<PROMPT>C:> </PROMPT><COMMAND>ppm install &lt;module&gt;.ppd</COMMAND>
</COMPUTEROUTPUT>
</PARA>
<PARA>
You can find ActiveState ppm modules at
<ULINK URL="http://www.activestate.com/PPMPackages/5.6plus/">
http://www.activestate.com/PPMPackages/5.6plus</ULINK>
</PARA>
</STEP>
<STEP>
<PARA>
Download and install the Windows GNU tools from
<ULINK URL="http://www.cygwin.com/">www.cygwin.com</ULINK>.
Make sure the GNU utilities are in your $PATH.
</PARA>
</STEP>
<STEP>
<PARA>
Install MySQL for NT.
<NOTE>
<PARA>
Your configuration file for MySQL <EMPHASIS>must</EMPHASIS> be named C:\MY.CNF.
</PARA>
</NOTE>
</PARA>
</STEP>
<STEP>
<PARA>
Setup MySQL
</PARA>
<SUBSTEPS>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>C:> </PROMPT>
<COMMAND>C:\mysql\bin\mysql -u root mysql</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>DELETE FROM user WHERE Host='localhost' AND User='';</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>UPDATE user SET Password=PASSWORD ('new_password')
WHERE user='root';</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>GRANT SELECT, INSERT, UPDATE, DELETE,
INDEX, ALTER, CREATE, DROP, REFERENCES
ON bugs.* to bugs@localhost
IDENTIFIED BY 'bugs_password';</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>FLUSH PRIVILEGES;</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>create database bugs;</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>mysql></PROMPT>
<COMMAND>exit</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
<STEP>
<PARA>
<COMPUTEROUTPUT>
<PROMPT>C:></PROMPT>
<COMMAND>C:\mysql\bin\mysqladmin -u root -p reload</COMMAND>
</COMPUTEROUTPUT>
</PARA>
</STEP>
</SUBSTEPS>
</STEP>
<STEP>
<PARA>
Configure Bugzilla. For Win32, this involves editing "defparams.pl"
and "localconfig" to taste. Running "checksetup.pl" should create
localconfig for you. Note that getgrnam() doesn't work, and should be
deleted. Change this line:
"my $webservergid = getgrnam($my_webservergroup); "
to
"my $webservergid = $my_webservergroup; "
</PARA>
</STEP>
<STEP>
<NOTE>
<PARA>
There are several alternatives to Sendmail that will work on Win32.
The one mentioned here is a <EMPHASIS>suggestion</EMPHASIS>, not
a requirement. Some other mail packages that can work include
<ULINK URL="http://www.blat.net/">BLAT</ULINK>,
<ULINK URL="http://www.geocel.com/windmail/">Windmail</ULINK>,
<ULINK URL="http://www.dynamicstate.com/">Mercury Sendmail</ULINK>,
and the CPAN Net::SMTP Perl module (available in .ppm).
Every option requires some hacking of the Perl scripts for Bugzilla
to make it work. The option here simply requires the least.
</PARA>
</NOTE>
<PARA>
Download NTsendmail, available from<ULINK URL="http://www.ntsendmail.com/">
www.ntsendmail.com</ULINK>. In order for it to work, you must set up some
new environment variables (detailed on the ntsendmail home page). Figuring
out where to put those variables is left as an exercise for the reader.
You must have a "real" mail server which allows you to relay off it
in your $ENV{"NTsendmail"} (which you should probably place in globals.pl)
</PARA>
<PARA>
Once downloaded and installed, modify all open(SENDMAIL) calls to open
"| c:\ntsendmail\ntsendmail -t" instead of "|/usr/lib/sendmail -t".
</PARA>
<NOTE>
<PARA>
We need someone to test this and make sure this works as advertised.
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Modify globals.pl and CGI.pl to remove the word "encrypt".
</PARA>
<NOTE>
<PARA>
I'm not sure this is all that is involved to remove crypt. Any
NT Bugzilla hackers want to pipe up?
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Change all references to "processmail" to "processmail.pl" in
all files, and rename "processmail" to "processmail.pl"
</PARA>
<NOTE>
<PARA>
I really think this may be a change we want to make for
main-tree Bugzilla. It's painless for the UNIX folks,
and will make the Win32 people happier.
</PARA>
</NOTE>
</STEP>
<STEP>
<PARA>
Modify the path to perl on the first line (#!) of all files
to point to your Perl installation, and
add "perl" to the beginning of all Perl system calls that
use a perl script as an argument. This may take you a while.
There is a "setperl.pl" utility to speed part of this procedure,
available in the "Patches and Utilities" section of The Bugzilla Guide.
</PARA>
</STEP>
<STEP>
<PARA>
In processmail.pl, add "binmode(HANDLE)" before all read() calls.
This may not be necessary, but in some cases the read() under
Win32 doesn't count the EOL's without using a binary read().
</PARA>
</STEP>
</PROCEDURE>
</SECTION>
<SECTION id="addlwintips">
<TITLE>Additional Windows Tips</TITLE>
<TIP>
<PARA>
From Andrew Pearson:
<BLOCKQUOTE>
<PARA>
"You can make Bugzilla work with Personal Web Server for
Windows 98 and higher, as well as for IIS 4.0. Microsoft has
information available at
<ULINK URL=" http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP">
http://support.microsoft.com/support/kb/articles/Q231/9/98.ASP</ULINK>
</PARA>
<PARA>
Basically you need to add two String Keys in the
registry at the following location:
</PARA>
<PARA>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters\ScriptMap
</PARA>
<PARA>
The keys should be called ".pl" and ".cgi", and both
should have a value something like:
<COMMAND>c:/perl/bin/perl.exe "%s" "%s"</COMMAND>
</PARA>
<PARA>
The KB article only talks about .pl, but it goes into
more detail and provides a perl test script.
</PARA>
</BLOCKQUOTE>
</PARA>
</TIP>
</SECTION>
</SECTION>
</CHAPTER>
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sgml-omittag:t
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sgml-namecase-general:t
sgml-general-insert-case:upper
sgml-minimize-attributes:nil
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<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN" > -->
<!-- Keep these tools listings in alphabetical order please. -MPB -->
<chapter id="integration">
<title>Integrating Bugzilla with Third-Party Tools</title>
<section id="bonsai">
<title>Bonsai</title>
<para>We need Bonsai integration information.</para>
</section>
<section id="cvs">
<title>CVS</title>
<para>We need CVS integration information</para>
</section>
<section id="scm">
<title>Perforce SCM</title>
<para>
Richard Brooksby and his team have an integration tool
in public beta. You can find it at
<ulink url="http://www.ravenbrook.com/project/p4dt">
http://www.ravenbrook.com/project/p4dti</ulink>.
</para>
</section>
<section id="tinderbox">
<title>Tinderbox</title>
<para>We need Tinderbox integration information</para>
</section>
</chapter>
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Local variables:
mode: sgml
sgml-omittag:t
sgml-shorttag:t
sgml-namecase-general:t
sgml-general-insert-case:lower
sgml-minimize-attributes:nil
sgml-always-quote-attributes:t
sgml-indent-step:2
sgml-indent-data:t
sgml-parent-document:nil
sgml-exposed-tags:nil
sgml-local-catalogs:nil
sgml-local-ecat-files:nil
End:
-->

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<!DOCTYPE appendix PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<appendix id="patches">
<title>Useful Patches and Utilities for Bugzilla</title>
<section id="setperl">
<title>The setperl.pl Utility</title>
<para>
You can use the "setperl.pl" utility to quickly and easily
change the path to perl on all your Bugzilla files.
</para>
<procedure>
<step>
<para>
Download the "setperl.pl" utility to your Bugzilla
directory and make it executable.
</para>
<substeps>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>cd /your/path/to/bugzilla</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>wget -O setperl.pl 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=10795'</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod u+x setperl.pl</command>
</computeroutput>
</para>
</step>
</substeps>
</step>
<step>
<para>
Prepare (and fix) Bugzilla file permissions.
</para>
<substeps>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod u+w *</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod u+x duplicates.cgi</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>chmod a-x bug_status.html</command>
</computeroutput>
</para>
</step>
</substeps>
</step>
<step>
<para>
Run the script:
</para>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>./setperl.pl /your/path/to/perl</command>
</computeroutput>
</para>
</step>
</procedure>
</section>
<section id="cmdline">
<title>Command-line Bugzilla Queries</title>
<para>
Users can query Bugzilla from the command line using
this suite of utilities.
</para>
<para>
The query.conf file contains the mapping from options to field
names and comparison types. Quoted option names are "grepped" for, so
it should be easy to edit this file. Comments (#) have no effect; you
must make sure these lines do not contain any quoted "option"
</para>
<para>
buglist is a shell script which submits a Bugzilla query and writes the
resulting HTML page to stdout. It supports both short options,
(such as "-Afoo" or "-Rbar") and long options (such as
"--assignedto=foo" or "--reporter=bar"). If the first character
of an option is not "-", it is treated as if it were prefixed
with "--default=".
</para>
<para>
The columlist is taken from the COLUMNLIST environment variable.
This is equivalent to the "Change Columns" option when you list
bugs in buglist.cgi. If you have already used Bugzilla, use
<command>grep COLUMLIST ~/.netscape/cookies</command> to see
your current COLUMNLIST setting.
</para>
<para>
bugs is a simple shell script which calls buglist and extracts
the bug numbers from the output. Adding the prefix
"http://bugzilla.mozilla.org/buglist.cgi?bug_id="
turns the bug list into a working link if any bugs are found.
Counting bugs is easy. Pipe the results through
<command>sed -e 's/,/ /g' | wc | awk '{printf $2 "\n"}'</command>
</para>
<para>
Akkana says she has good results piping buglist output through
<command>w3m -T text/html -dump</command>
</para>
<procedure>
<step>
<para>
Download three files:
</para>
<substeps>
<step>
<para>
<computeroutput>
<prompt>bash$</prompt>
<command>wget -O query.conf 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26157'</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash$</prompt>
<command>wget -O buglist 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26944'</command>
</computeroutput>
</para>
</step>
<step>
<para>
<computeroutput>
<prompt>bash#</prompt>
<command>wget -O bugs 'http://bugzilla.mozilla.org/showattachment.cgi?attach_id=26215'</command>
</computeroutput>
</para>
</step>
</substeps>
</step>
<step>
<para>
Make your utilities executable:
<computeroutput>
<prompt>bash$</prompt>
<command>chmod u+x buglist bugs</command>
</computeroutput>
</para>
</step>
</procedure>
</section>
<section id="quicksearch">
<title>The Quicksearch Utility</title>
<para>
Quicksearch is a new, experimental feature of the 2.12 release.
It consist of two Javascript files, "quicksearch.js" and "localconfig.js",
and two documentation files, "quicksearch.html" and "quicksearchhack.html"
</para>
<para>
The index.html page has been updated to include the QuickSearch text box.
</para>
<para>
To take full advantage of the query power, the Bugzilla maintainer must
edit "localconfig.js" according to the value sets used in the local installation.
</para>
<para>
Currently, keywords must be hard-coded in localconfig.js. If they are not,
keywords are not automatically recognized. This means, if localconfig.js
is left unconfigured, that searching for a bug with the "foo" keyword
will only find bugs with "foo" in the summary, status whiteboard, product or
component name, but not those with the keyword "foo".
</para>
<para>
Workarounds for Bugzilla users:
<simplelist>
<member>search for '!foo' (this will find only bugs with the keyword "foo"</member>
<member>search 'foo,!foo' (equivalent to 'foo OR keyword:foo')</member>
</simplelist>
</para>
<para>
When this tool is ported from client-side JavaScript to server-side Perl,
the requirement for hard-coding keywords can be fixed.
<ulink url="http://bugzilla.mozilla.org/show_bug.cgi?id=70907">This bug</ulink>
has details.
</para>
</section>
</appendix>

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<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook V4.1//EN">
<!-- TOC
Chapter: Using Bugzilla
Create an account
Logging in
Setting up preferences
Account Settings
Email Settings
Page Footer
Permissions
Life cycle of a bug
Creating a bug
Checking for duplicates
Overview of all bug fields
Setting bug permissions
The Query Interface
Standard Queries
Email Queries
Boolean Queries
Regexp Queries
The Query Results
Changing Columns
Changing sorting order
Mass changes
Miscellaneous usage hints
-->
<chapter id="using">
<title>Using Bugzilla</title>
<epigraph>
<para>
What, Why, How, & What's in it for me?
</para>
</epigraph>
<section id="whatis">
<title>What is Bugzilla?</title>
<para>
Bugzilla is one example of a class of programs called "Defect Tracking Systems",
or, more commonly, "Bug-Tracking Systems". Defect Tracking Systems allow individual or
groups of developers to keep track of outstanding bugs in their product effectively.
At the time Bugzilla was originally written, as a port from Netscape Communications'
"Bugsplat!" program to Perl from TCL, there were very few competitors in the market
for bug-tracking software. Most commercial defect-tracking software vendors at the
time charged enormous licensing fees. Bugzilla quickly became a favorite of the
open-source crowd (with its genesis in the open-source browser project, Mozilla) and
is now the de-facto standard defect-tracking system against which all others are
measured.
</para>
<para>
Bugzilla has matured immensely, and now boasts many advanced features. These include:
<itemizedlist>
<listitem>
<para>
integrated, product-based granular security schema
</para>
</listitem>
<listitem>
<para>
inter-bug dependencies and dependency graphing
</para>
</listitem>
<listitem>
<para>
advanced reporting capabilities
</para>
</listitem>
<listitem>
<para>
a robust, stable RDBMS back-end
</para>
</listitem>
<listitem>
<para>
extensive configurability
</para>
</listitem>
<listitem>
<para>
a very well-understood and well-thought-out natural bug resolution protocol
</para>
</listitem>
<listitem>
<para>
email, XML, and HTTP APIs
</para>
</listitem>
<listitem>
<para>
integration with several automated software configuration management systems
</para>
</listitem>
<listitem>
<para>
too many more features to list
</para>
</listitem>
</itemizedlist>
</para>
<para>
Despite its current robustness and popularity, however, Bugzilla
faces some near-term challenges, such as reliance on a single database, a lack of
abstraction of the user interface and program logic, verbose email bug
notifications, a powerful but daunting query interface, little reporting configurability,
problems with extremely large queries, some unsupportable bug resolution options,
no internationalization, and dependence on some nonstandard libraries.
</para>
<para>
Despite these small problems, Bugzilla is very hard to beat. It is under <emphasis>very</emphasis>
active development to address the current issues, and a long-awaited overhaul in the form
of Bugzilla 3.0 is expected sometime later this year.
</para>
</section>
<section id="why">
<title>Why Should We Use Bugzilla?</title>
<epigraph>
<para>
No, Who's on first...
</para>
</epigraph>
<para>
For many years, defect-tracking software has remained principally the domain
of large software development houses. Even then, most shops never bothered
with bug-tracking software, and instead simply relied on shared lists and
email to monitor the status of defects. This procedure is error-prone and
tends to cause those bugs judged least significant by developers to be
dropped or ignored
</para>
<para>
These days, many companies are finding that integrated defect-tracking
systems reduce downtime, increase productivity, and raise customer
satisfaction with their systems. Along with full disclosure, an open
bug-tracker allows manufacturers to keep in touch with their clients
and resellers, to communicate about problems effectively throughout
the data management chain. Many corporations have also discovered that
defect-tracking helps reduce costs by providing IT support accountability,
telephone support knowledge bases, and a common, well-understood system
for accounting for unusual system or software issues.
</para>
<para>
But why should <emphasis>you</emphasis> use Bugzilla?
</para>
<para>
Bugzilla is very adaptable to various situations. Known uses currently
include IT support queues, Systems Administration deployment management,
chip design and development problem tracking (both pre-and-post fabrication),
and software bug tracking for luminaries such as Redhat, Loki software,
Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai,
or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to
configuration management and replication problems
</para>
<para>
Bugzilla can dramatically increase the productivity and accountability
of individual employees by providing a documented workflow and positive
feedback for good performance. How many times do you wake up in the
morning, remembering that you were supposed to do *something* today,
but you just can't quite remember? Put it in Bugzilla, and you have a record
of it from which you can extrapolate milestones, predict product versions
for integration, and by using Bugzilla's e-mail integration features
be able to follow the discussion trail that led to critical decisions.
</para>
<para>
Ultimately, Bugzilla puts the power in your hands to improve your value
to your employer or business while providing a usable framework for your natural
attention to detail and knowledge store to flourish.
</para>
</section>
<section id="how">
<title>How do I use Bugzilla?</title>
<epigraph>
<para>
Hey! I'm Woody! Howdy, Howdy, Howdy!
</para>
</epigraph>
<para>
Bugzilla is a large and complex system. Describing how to use it
requires some time. If you are only interested in installing or administering
a Bugzilla installation, please consult the Installing and Administering
Bugzilla portions of this Guide. This section is principally aimed towards
developing end-user mastery of Bugzilla, so you may fully enjoy the benefits
afforded by using this reliable open-source bug-tracking software.
</para>
<para>
Throughout this portion of the Guide, we will refer to user account
options available at the Bugzilla test installation,
<ulink url="http://landfill.tequilarista.org/">
landfill.tequilarista.org</ulink>.
Although Landfill serves as a great introduction to Bugzilla, it does not offer
all the options you would have as a user on your own installation of Bugzilla,
nor can it do more than serve as a general introduction to Bugzilla.
However, please use it if you want to
follow this tutorial.
</para>
<section id="myaccount">
<title>Create a Bugzilla Account</title>
<para>
First thing's first! If you want to use Bugzilla, first you need to create
an account. Consult with the administrator responsible for your installation
of Bugzilla for the URL you should use to access it.
If you're test-driving the end-user Bugzilla experience, use this URL:
<ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/">
http://landfill.tequilarista.org/mozilla/bugzilla/</ulink>
</para>
<orderedlist>
<listitem>
<para>
Click the "Open a new Bugzilla account" link.
</para>
</listitem>
<listitem>
<para>
Enter your "E-mail address" and "Real Name" (or whatever name you want to call yourself)
in the spaces provided, then select the "Create Account" button.
</para>
</listitem>
<listitem>
<para>
Within 5-10 minutes, you should receive an email to the address you provided above,
which contains your login name (generally the same as the email address), and
a password you can use to access your account. This password is randomly generated,
and should be changed at your nearest opportunity (we'll go into how to do it later).
</para>
</listitem>
<listitem>
<para>
Click the "Log In" link in the yellow area at the bottom of the page in your browser,
then enter your "E-mail address" and "Password" you just received into the spaces provided,
and select "Login".
<note>
<para>
If you ever forget your password, you can come back to this page, enter your
"E-mail address", then select the "E-mail me a password" button to have your password
mailed to you again so that you can login.
</para>
</note>
<caution>
<para>
Many modern browsers include an "Auto-Complete" or "Form Fill" feature to
remember the user names and passwords you type in at many sites. Unfortunately,
sometimes they attempt to "guess" what you will put in as your password, and guess
wrong. If you notice a text box is already filled out, please overwrite the contents
of the text box so you can be sure to input the correct information.
</para>
</caution>
</para>
</listitem>
</orderedlist>
<para>
Congratulations! If you followed these directions, you now are the
proud owner of a user account on landfill.tequilarista.org (Landfill) or
your local Bugzilla install. You should now see in your browser a
page called the "Bugzilla Query Page". It may look daunting, but
with this Guide to walk you through it, you will master it in no time.
</para>
</section>
<section id="query">
<title>The Bugzilla Query Page</title>
<para>
The Bugzilla Query Page is the heart and soul of Bugzilla. It is the master
interface where you can find any bug report, comment, or patch currently in the Bugzilla
system. We'll go into how to create your own bug report later on.
</para>
<para>
There are efforts underway to simplify query usage. If you have a local installation
of Bugzilla 2.12 or higher, you should have "quicksearch.html" available
to use and simplify your searches. There is also, or shortly will be, a helper
for the query interface, called "queryhelp.cgi". Landfill tends to run the latest code,
so these two utilities should be available there for your perusal.
</para>
<para>
At this point, please visit the main Bugzilla site,
<ulink url="http://bugzilla.mozilla.org/query.cgi">
bugzilla.mozilla.org</ulink>, to see a more fleshed-out query page.
</para>
<para>
The first thing you need to notice about the Bugzilla Query Page is that
nearly every box you see on your screen has a hyperlink nearby, explaining what
it is or what it does. Near the upper-left-hand corner of your browser window
you should see the word "Status" underlined. Select it.
</para>
<para>
Notice the page that popped up? Every underlined word you see on your screen
is a hyperlink that will take you to context-sensitive help.
Click around for a while, and learn what everything here does. To return
to the query interface after pulling up a help page, use the "Back" button in
your browser.
</para>
<para>
I'm sure that after checking out the online help, you are now an Expert
on the Bugzilla Query Page. If, however, you feel you haven't mastered it yet,
let me walk you through making a few successful queries to find out what there
are in the Bugzilla bug-tracking system itself.
</para>
<orderedlist>
<listitem>
<para>
Ensure you are back on the "Bugzilla Query Page"
Do nothing in the boxes marked "Status", "Resolution", "Platform", "OpSys",
"Priority", or "Severity". The default query for "Status" is to find all bugs that
are NEW, ASSIGNED, or REOPENED, which is what we want. If you don't select anything
in the other 5 scrollboxes there, then you are saying that "any of these are OK";
we're not locking ourselves into only finding bugs on the "DEC" Platform, or "Windows 95"
OpSys (Operating System). You're smart, I think you have it figured out.
</para>
<para>
Basically, selecting <emphasis>anything</emphasis> on the query page narrows your search
down. Leaving stuff unselected, or text boxes unfilled, broadens your search!
</para>
</listitem>
<listitem>
<para>
You see the box immediately below the top six boxes that contains an "Email" text box,
with the words "matching as", a drop-down selection box, then some checkboxes with
"Assigned To" checked by default? This allows you to filter your search down based upon
email address. Let's put my email address in there, and see what happens.
</para>
<para>
Type "barnboy@trilobyte.net" in the top Email text box.
</para>
</listitem>
<listitem>
<para>
Let's narrow the search some more. Scroll down until you find the box with the word
"Program" over the top of it. This is where we can narrow our search down to only
specific products (software programs or product lines) in our Bugzilla database.
Please notice the box is a <emphasis>scrollbox</emphasis>. Using the down arrow on the
scrollbox, scroll down until you can see an entry called "Webtools". Select this entry.
</para>
</listitem>
<listitem>
<para>
Did you notice that some of the boxes to the right changed when you selected "Webtools"?
Every Program (or Product) has different Versions, Components, and Target Milestones associated
with it. A "Version" is the number of a software program.
<example>
<title>Some Famous Software Versions</title>
<informalexample>
<para>
Do you remember the hype in 1995 when Microsoft Windows 95(r) was released?
It may have been several years
ago, but Microsoft(tm) spent over $300 Million advertising this new Version of their
software. Three years later, they released Microsoft Windows 98(r),
another new version, to great fanfare, and then in 2000 quietly
released Microsoft Windows ME(Millenium Edition)(r).
</para>
<para>
Software "Versions" help a manufacturer differentiate
their current product from their
previous products. Most do not identify their products
by the year they were released.
Instead, the "original" version of their software will
often be numbered "1.0", with
small bug-fix releases on subsequent tenths of a digit. In most cases, it's not
a decimal number; for instance, often 1.9 is an <emphasis>older</emphasis> version
of the software than 1.11,
but is a <emphasis>newer</emphasis> version than 1.1.1.
</para>
<para>
In general, a "Version" in Bugzilla should refer to
<emphasis>released</emphasis>
products, not products that have not yet been released
to the public. Forthcoming products
are what the Target Milestone field is for.
</para>
</informalexample>
</example>
</para>
<para>
A "Component" is a piece of a Product.
It may be a standalone program, or some other logical
division of a Product or Program.
Normally, a Component has a single Owner, who is responsible
for overseeing efforts to improve that Component.
<example>
<title>Mozilla Webtools Components</title>
<informalexample>
<para>
Mozilla's "Webtools" Product is composed of several pieces (Components):
<simplelist>
<member><emphasis>Bonsai</emphasis>,
a tool to show recent changes to Mozilla</member>
<member><emphasis>Bugzilla</emphasis>,
a defect-tracking tool</member>
<member><emphasis>Build</emphasis>,
a tool to automatically compile source code
into machine-readable form</member>
<member><emphasis>Despot</emphasis>,
a program that controls access to the other Webtools</member>
<member><emphasis>LXR</emphasis>,
a utility that automatically marks up text files
to make them more readable</member>
<member><emphasis>MozBot</emphasis>,
a "robot" that announces changes to Mozilla in Chat</member>
<member><emphasis>TestManager</emphasis>,
a tool to help find bugs in Mozilla</member>
<member><emphasis>Tinderbox</emphasis>,
which displays reports from Build</member>
</simplelist>
</para>
<para>
A different person is responsible for each of these Components.
Tara Hernandez keeps
the "Bugzilla" component up-to-date.
</para>
</informalexample>
</example>
</para>
<para>
A "Milestone", or "Target Milestone" is a often a planned future "Version" of a
product. In many cases, though, Milestones simply represent significant dates for
a developer. Having certain features in your Product is frequently
tied to revenue (money)
the developer will receive if the features work by the time she
reaches the Target Milestone.
Target Milestones are a great tool to organize your time.
If someone will pay you $100,000 for
incorporating certain features by a certain date,
those features by that Milestone date become
a very high priority. Milestones tend to be highly malleable creatures,
though, that appear
to be in reach but are out of reach by the time the important day arrives.
</para>
<para>
The Bugzilla Project has set up Milestones for future
Bugzilla versions 2.14, 2.16, 2.18, 3.0, etc. However,
a Target Milestone can just as easily be a specific date,
code name, or weird alphanumeric
combination, like "M19".
</para>
</listitem>
<listitem>
<para>
OK, now let's select the "Bugzilla" component from its scrollbox.
</para>
</listitem>
<listitem>
<para>
Skip down the page a bit -- do you see the "submit query" button?
Select it, and let's run
this query!
</para>
</listitem>
<listitem>
<para>
Congratulations! You've completed your first Query, and have before you the Bug List
of the author of this Guide, Matthew P. Barnson (barnboy@trilobyte.net). If I'm
doing well,
you'll have a cryptic "Zarro Boogs Found" message on your screen. It is just
a happy hacker's way of saying "Zero Bugs Found". However, I am fairly certain I will
always have some bugs assigned to me that aren't done yet,
so you won't often see that message!
</para>
</listitem>
</orderedlist>
<para>
I encourage you to click the bug numbers in the left-hand column and examine
my bugs. Also notice that if you click the underlined
links near the top of this page, they do
not take you to context-sensitive help here,
but instead sort the columns of bugs on the screen!
When you need to sort your bugs by priority, severity,
or the people they are assigned to, this
is a tremendous timesaver.
</para>
<para>
A couple more interesting things about the Bug List page:
<simplelist>
<member><emphasis>Change Columns</emphasis>:
by selecting this link, you can show all kinds
of information in the Bug List</member>
<member><emphasis>Change several bugs at once</emphasis>:
If you have sufficient rights to change all
the bugs shown in the Bug List, you can mass-modify them.
This is a big time-saver.</member>
<member><emphasis>Send mail to bug owners</emphasis>:
If you have many related bugs, you can request
an update from every person who owns the bugs in
the Bug List asking them the status.</member>
<member><emphasis>Edit this query</emphasis>:
If you didn't get exactly the results you were looking for,
you can return to the Query page through this link and make
small revisions to the query you just made so
you get more accurate results.</member>
</simplelist>
</para>
<note>
<para>
There are many more options to the Bugzilla Query Page
and the Bug List than I have shown you.
But this should be enough for you to learn to get around.
I encourage you to check out the
<ulink url="http://www.mozilla.org/bugs/">Bugzilla Home Page</ulink>
to learn about the Anatomy
and Life Cycle of a Bug before continuing.
</para>
</note>
</section>
<section id="bugreports">
<title>Creating and Managing Bug Reports</title>
<epigraph>
<para>And all this time, I thought we were taking bugs <emphasis>out</emphasis>...</para>
</epigraph>
<section id="bug_writing">
<title>Writing a Great Bug Report</title>
<para>
Before we plunge into writing your first bug report, I encourage you to read
<ulink url="http://www.mozilla.org/quality/bug-writing-guidelines.html">Mozilla.org's Bug
Writing Guidelines</ulink>. While some of the advice is Mozilla-specific, the basic
principles of reporting Reproducible, Specific bugs, isolating the Product you are
using, the Version of the Product, the Component which failed, the Hardware Platform, and
Operating System you were using at the time of the failure go a long way toward ensuring accurate,
responsible fixes for the bug that bit you.
</para>
<para>
While you are at it, why not learn how to find previously reported bugs? Mozilla.org
has published a great tutorial on finding duplicate bugs, available at
<ulink url="http://www.mozilla.org/quality/help/beginning-duplicate-finding.html">
http://www.mozilla.org/quality/help/beginning-duplicate-finding.html</ulink>.
</para>
<para>
I realize this was a lot to read. However, understanding the mentality of writing
great bug reports will help us on the next part!
</para>
<orderedlist>
<listitem>
<para>
Go back to <ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/">
http://landfill.tequilarista.org/mozilla/bugzilla/</ulink>
in your browser.
</para>
</listitem>
<listitem>
<para>
Select the
<ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/enter_bug.cgi">
Enter a new bug report</ulink> link.
</para>
</listitem>
<listitem>
<para>
Select a product.
</para>
</listitem>
<listitem>
<para>
Now you should be at the "Enter Bug" form.
The "reporter" should have been automatically filled out
for you (or else Bugzilla prompted you to Log In again
-- you did keep the email with your username
and password, didn't you?).
</para>
</listitem>
<listitem>
<para>
Select a Component in the scrollbox.
</para>
</listitem>
<listitem>
<para>
Bugzilla should have made reasonable guesses, based upon your browser,
for the "Platform" and "OS" drop-down
boxes. If those are wrong, change them -- if you're on an SGI box
running IRIX, we want to know!
</para>
</listitem>
<listitem>
<para>
Fill in the "Assigned To" box with the email address you provided earlier.
This way you don't end up sending copies of your bug to lots of other people,
since it's just a test bug.
</para>
</listitem>
<listitem>
<para>
Leave the "CC" text box blank.
Fill in the "URL" box with "http://www.mozilla.org".
</para>
</listitem>
<listitem>
<para>
Enter "The Bugzilla Guide" in the Summary text box,
and place any comments you have on this
tutorial, or the Guide in general, into the Description box.
</para>
</listitem>
</orderedlist>
<para>
Voila! Select "Commit" and send in your bug report!
Next we'll look at resolving bugs.
</para>
</section>
<section id="bug_manage">
<title>Managing your Bug Reports</title>
<para>
OK, you should have a link to the bug you just created near the top of your page.
It should say
"Bug XXXX posted", with a link to the right saying "Back to BUG# XXXX".
Select this link.
</para>
<orderedlist>
<listitem>
<para>
Scroll down a bit on the subsequent page,
until you see the "Resolve bug, changing resolution to (dropdown box).
Normally, you would
"Accept bug (change status to ASSIGNED)", fix it, and then resolve.
But in this case, we're
going to short-circuit the process because this wasn't a real bug.
Change the dropdown next to
"Resolve Bug" to "INVALID", make sure the radio button is
marked next to "Resolve Bug", then
click "Commit".
</para>
</listitem>
<listitem>
<para>
Hey! It said it couldn't take the change in a big red box!
That's right, you must specify
a Comment in order to make this change. Select the "Back"
button in your browser, add a
Comment, then try Resolving the bug with INVALID status again.
This time it should work.
</para>
</listitem>
</orderedlist>
<para>
You have now learned the basics of Bugzilla navigation,
entering a bug, and bug maintenance.
I encourage you to explore these features, and see what you can do with them!
We'll spend no more time on individual Bugs or Queries from this point on, so you are
on your own there.
</para>
<para>
But I'll give a few last hints!
</para>
<para>
There is a <ulink url="http://bugzilla.mozilla.org/help.html">CLUE</ulink>
on the Query page
that will teach you more how to use the form.
</para>
<para>
If you click the hyperlink on the
<ulink url="http://bugzilla.mozilla.org/describecomponents.cgi">Component</ulink>
box of the Query page, you will be presented a form that will describe what all
the components are.
</para>
<para>
Possibly the most powerful feature of the Query page is the
<ulink url="http://bugzilla.mozilla.org/booleanchart.html">Boolean Chart</ulink> section.
It's a bit confusing to use the first time, but can provide unparalleled
flexibility in your queries,
allowing you to build extremely powerful requests.
</para>
<para>
Finally, you can build some nifty
<ulink url="http://bugzilla.mozilla.org/reports.cgi">Reports</ulink>
using the "Bug Reports" link near the bottom of the query page, and also
available via the "Reports" link
at the footer of each page.
</para>
</section>
</section>
</section>
<section id="init4me">
<title>What's in it for me?</title>
<epigraph>
<para>
Indiana, it feels like we walking on fortune cookies!
</para>
<para>
These ain't fortune cookies, kid...
</para>
</epigraph>
<para>
Customized User Preferences offer tremendous versatility to
your individual Bugzilla experience.
Let's plunge into what you can do! The first step is to click
the "Edit prefs" link at the footer of each page once you
have logged in to
<ulink url="http://landfill.tequilarista.org/mozilla/bugzilla/query.cgi?GoAheadAndLogIn=1">
Landfill</ulink>.
</para>
<section id="accountsettings">
<title>Account Settings</title>
<para>
On this page, you can change your basic Account Settings,
including your password and full name.
For security reasons, in order to change anything on this page you
must type your <emphasis>current</emphasis>
password into the "Old Password" field.
If you wish to change your password, type the new password you
want into the "New Password" field and again into the "Re-enter
new password" field to ensure
you typed your new password correctly. Select the "Submit" button and you're done!
</para>
</section>
<section id="emailsettings">
<title>Email Settings</title>
<section id="notification">
<title>Email Notification</title>
<para>
Ahh, here you can reduce or increase the amount of email sent you from Bugzilla!
In the drop-down "Notify me of changes to", select one of
<simplelist>
<member><emphasis>All qualifying bugs</emphasis>: sends you every change to every bug
where your name is somewhere on it, regardless of who changed it.</member>
<member><emphasis>Only those bugs which I am listed in the CC line</emphasis>: prevents
you from receiving mail for which you are the reporter,'
owner, or QA contact. If you are on the CC
list, presumably someone had a <emphasis>good</emphasis>
reason for you to get the email.</member>
<member><emphasis>All qulifying bugs except those which I change</emphasis>:
This is the default, and
a sensible setting. If someone else changes your bugs, you will get emailed,
but if you change bugs
yourself you will receive no notification of the change.</member>
</simplelist>
</para>
</section>
<section id="newemailtech">
<title>New Email Technology</title>
<note>
<para>
This option may not be available in all Bugzilla installations, depending upon
the preferences of the systems administrator responsible for the setup of your Bugzilla.
However, if you really want this functionality, ask her to "enable newemailtech
in Params"
and "make it the default for all new users", referring her to the Administration section
of this Guide.
</para>
</note>
<para>
Disregard the warnings about "experimental and bleeding edge"; the code to handle email
in a cleaner manner than that historically used for Bugzilla is
quite robust and well-tested now.
</para>
<para>
I recommend you enable the option, "Click here to sign up (and risk any bugs)".
Your email-box
will thank you for it. The fundamental shift in "newemailtech" is away from standard UNIX
"diff" output, which is quite ugly, to a prettier, better laid-out email.
</para>
</section>
<section id="watchsettings">
<title>"Watching" Users</title>
<note>
<para>
This option may not be available in all Bugzilla installations, depending upon
the preferences of the systems administrator responsible for the setup of your Bugzilla.
However, if you really want this functionality, ask her to "enable watchers in Params".
</para>
</note>
<para>
By entering user email names into the "Users to watch" text entry box, delineated by commas,
you can watch bugs of other users. This powerful functionality enables seamless transitions
as developers change projects, managers wish to get in touch with the issues faced by their
direct reports, or users go on vacation. If any of these three situations apply
to you, you will undoubtedly find this feature quite convenient.
</para>
</section>
</section>
<section id="footersettings">
<title>Page Footer</title>
<note>
<para>
By default, this page is quite barren. However, go explore the Query Page some more; you will
find that you can store numerous queries on the server, so if you regularly run a particular query
it is just a drop-down menu away. On this page of Preferences, if you have many stored
queries you can elect to have them always one-click away!
</para>
</note>
<para>
If you have many stored queries on the server, here you will find individual drop-downs for each
stored query. Each drop-down gives you the option of that query appearing on the footer of every
page in Bugzilla! This gives you powerful one-click access to any complex searches you may set up,
and is an excellent way to impress your boss...
</para>
<tip>
<para>By default, the "My Bugs" link appears at the bottom of each page. However, this query
gives you both the bugs you have reported, as well as those you are assigned. One of the most
common uses for this page is to remove the "My Bugs" link, replacing it with two other queries,
commonly called "My Bug Reports" and "My Bugs" (but only referencing bugs assigned to you). This
allows you to distinguish those bugs you have reported from those you are assigned. I commonly
set up complex Boolean queries in the Query page and link them to my footer in this page. When
they are significantly complex, a one-click reference can save hours of work.</para>
</tip>
</section>
<section id="permissionsettings">
<title>Permissions</title>
<para>
This is a purely informative page which outlines your current permissions on
this installation of Bugzilla. If you have permissions to grant certain permissions to
other users, the "other users" link appears on this page as well as the footer.
For more information regarding user administration, please consult the Administration
section of this Guide.
</para>
</section>
</section>
<section id="usingbz-conc">
<title>Using Bugzilla-Conclusion</title>
<para>
Thank you for reading through this portion of the Bugzilla Guide. I anticipate
it may not yet meet the needs of all readers. If you have additional comments or
corrections to make, please submit your contributions to the
<ulink url="mailto://mozilla-webtools@mozilla.org">mozilla-webtools</ulink>
mailing list/newsgroup. The mailing list is mirrored to the netscape.public.mozilla.webtools
newsgroup, and the newsgroup is mirrored to mozilla-webtools@mozilla.org
</para>
</section>
</chapter>
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