diff --git a/doc/troubleshooting.rst b/doc/troubleshooting.rst
index f30995cbe..5ff6f42a1 100644
--- a/doc/troubleshooting.rst
+++ b/doc/troubleshooting.rst
@@ -50,6 +50,11 @@ Identifying Basic Functionality Problems
   As an example, after installing the ``cadaver`` app, you can issue the
   ``propget`` command to obtain various properties pertaining to the current
   directory and also verify WebDAV server connection.
+  
+"CSync unknown error"
+---------------------
+
+If you see this error message stop your client, delete the ``.csync_journal.db`` file, and then restart your client. There is a  ``.csync_journal.db`` file inside the folder of every account configured on your client. See https://github.com/owncloud/client/issues/5226 for more discussion of this issue.
 
 
 Isolating other issues