<h1><?phpecho$l->t('Enterprise Support Subscriptions');?></h1>
<h2><?phpecho$l->t('An enterprise subscription provides you the confidence of knowing that your Nextcloud deployment is backed by the best available technical expertise and with the features you need for your organization');?></h2>
<liclass="check"title="Sync your files with our desktop and mobile clients, share them with other users on your server, with public links or across servers."rel="tooltip"><?phpecho$l->t('File sync and share');?></li>
<liclass="check"title="<?php echo $l->t('Nextcloud-branded iOS app available for purchase, Android and desktop apps are free.');?>"rel="tooltip"><?phpecho$l->t('Mobile and desktop clients');?></li>
<liclass="check"title="<?php echo $l->t('Powerful enterprise features like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more.');?>"rel="tooltip"><?phpecho$l->t('Enterprise capabilities');?></li>
<liclass="check"title="<?php echo $l->t('the AGPL license provides legal certainty for all customers and users.');?>"rel="tooltip"><?phpecho$l->t('Fully Open Source');?></li>
<liclass="nocheck"title="<?php echo $l->t('Support for the Calendar and Contacts apps.');?>"rel="tooltip"><?phpecho$l->t('Calendar and Contacts');?></li>
<liclass="check"title="<?php echo $l->t('If you need the certainty that you can remain on your stable, proven Nextcloud release for a long time.');?>"rel="tooltip"><?phpecho$l->t('Maintenance life cycle: 1 year');?></li>
<liclass="check"title="<?php echo $l->t('Questions and issues are generally dealt with in this time, depending on the severity of the issue.');?>"rel="tooltip"><?phpecho$l->t('Reaction time: 3 business days');?></li>
<liclass="check"title="<?php echo $l->t('Our Nextcloud Knowledge Portal helps you find answers to your questions or contact our professional support team.');?>"rel="tooltip"><?phpecho$l->t('<a class="hyperlink" href="https://portal.nextcloud.com">Portal support</a>');?></li>
<liclass="check"title="<?php echo $l->t('Some migrations are included, others will require an extra fee.');?>"rel="tooltip"><?phpecho$l->t('<a class="hyperlink" href="/migration">Migration support</a>');?></li>
<liclass="check"title="<?php echo $l->t('You can contact our capable and responsive support team by email and expect a quick response time.');?>"rel="tooltip"><?phpecho$l->t('Email support');?></li>
<liclass="nocheck"title="<?php echo $l->t('You can contact our support engineers by phone in these times.');?>"rel="tooltip"><?phpecho$l->t('Phone support');?></li>
<liclass="nocheck"title="<?php echo $l->t('If you need access to experienced engineers to built custom solutions for your unique needs.');?>"rel="tooltip"><?phpecho$l->t('Custom consulting');?></li>
<liclass="nocheck"title="<?php echo $l->t('Our engineers walk you through the installation process where needed.');?>"rel="tooltip"><?phpecho$l->t('Remote installation support');?></li>
<liclass="nocheck"title="<?php echo $l->t('Once you need to scale Nextcloud to large numbers of users, a full clustering solution is required.');?>"rel="tooltip"><?phpecho$l->t('Clustering support');?></li>
<liclass="price"title="<?php echo $l->t('Pricing starts at 50 users. Contact us for a quote relevant for your specific market vertical.');?>"rel="tooltip"><?phpecho$l->t('50 users: €1900');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('100 users: €3400');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('Additional pricing tiers are available up to 10 million users');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('Framework agreements available');?></li>
<liclass="check"title="<?php echo $l->t('Sync your files with our desktop and mobile clients, share them with other users on your server, with public links or across servers.');?>"rel="tooltip"><?phpecho$l->t('File sync and share');?></li>
<liclass="check"title="<?php echo $l->t('Nextcloud-branded iOS app available for purchase, Android and desktop apps are free. Branding optional.');?>"rel="tooltip"><?phpecho$l->t('Mobile and desktop clients');?></li>
<liclass="check"title="<?php echo $l->t('Powerful enterprise features like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more.');?>"rel="tooltip"><?phpecho$l->t('Enterprise capabilities');?></li>
<liclass="check"title="<?php echo $l->t('the AGPL license provides legal certainty for all customers and users.');?>"rel="tooltip"><?phpecho$l->t('Fully Open Source');?></li>
<liclass="check"title="<?php echo $l->t('Support for the Calendar and Contacts apps.');?>"rel="tooltip"><?phpecho$l->t('Calendar and Contacts');?></li>
<liclass="check"title="<?php echo $l->t('If you need the certainty that you can remain on your stable, proven Nextcloud release for a long time.');?>"rel="tooltip"><?phpecho$l->t('Maintenance life cycle: 3 years');?></li>
<liclass="check"title="<?php echo $l->t('Questions and issues are generally dealt with in this time, depending on the severity of the issue.');?>"rel="tooltip"><?phpecho$l->t('Reaction time: 2 business days');?></li>
<liclass="check"title="<?php echo $l->t('Our Nextcloud Knowledge Portal helps you find answers to your questions or contact our professional support team.');?>"rel="tooltip"><?phpecho$l->t('<a class="hyperlink" href="https://portal.nextcloud.com">Portal support</a>');?></li>
<liclass="check"title="<?php echo $l->t('Some migrations are included, others will require an extra fee. Ask sales for details! ');?>"rel="tooltip"><?phpecho$l->t('<a class="hyperlink" href="/migration">Migration support</a>');?></li>
<liclass="check"title="<?php echo $l->t('You can contact our capable and responsive support team by email and expect a quick response time.');?>"rel="tooltip"><?phpecho$l->t('Email support: business hours');?></li>
<liclass="check"title="<?php echo $l->t('You can contact our support engineers by phone in these times.');?>"rel="tooltip"><?phpecho$l->t('Phone support: business hours');?></li>
<liclass="check"title="<?php echo $l->t('If you need access to experienced engineers to built custom solutions for your unique needs.');?>"rel="tooltip"><?phpecho$l->t('Custom consulting');?></li>
<liclass="check"title="<?php echo $l->t('Our engineers walk you through the installation process where needed.');?>"rel="tooltip"><?phpecho$l->t('Remote installation support');?></li>
<liclass="nocheck"title="<?php echo $l->t('Once you need to scale Nextcloud to large numbers of users, a full clustering solution is required.');?>"rel="tooltip"><?phpecho$l->t('Clustering support');?></li>
<liclass="price"title="<?php echo $l->t('Pricing starts at 50 users. Contact us for a quote relevant for your specific market vertical.');?>"rel="tooltip"><?phpecho$l->t('50 users: €3400');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('100 users: €6100');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('Additional pricing tiers are available up to 10 million users');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('Framework agreements available');?></li>
<liclass="check"title="<?php echo $l->t('Sync your files with our desktop and mobile clients, share them with other users on your server, with public links or across servers.');?>"rel="tooltip"><?phpecho$l->t('File sync and share');?></li>
<liclass="check"title="<?php echo $l->t('Nextcloud-branded iOS app available for purchase, Android and desktop apps are free. Branding optional.');?>"rel="tooltip"><?phpecho$l->t('Mobile and desktop clients');?></li>
<liclass="check"title="<?php echo $l->t('Powerful enterprise features like SAML authentication, Windows Network Drive support, password policies, audit-ready logging, workflow handling and more.');?>"rel="tooltip"><?phpecho$l->t('Enterprise capabilities');?></li>
<liclass="check"title="<?php echo $l->t('the AGPL license provides legal certainty for all customers and users.');?>"rel="tooltip"><?phpecho$l->t('Fully Open Source');?></li>
<liclass="check"title="<?php echo $l->t('Support for the Calendar and Contacts apps.');?>"rel="tooltip"><?phpecho$l->t('Calendar and Contacts');?></li>
<liclass="check"title="<?php echo $l->t('If you need the certainty that you can remain on your stable, proven Nextcloud release for a long time.');?>"rel="tooltip"><?phpecho$l->t('Maintenance life cycle: 5+5 years');?></li>
<liclass="check"title="<?php echo $l->t('Questions and issues are generally dealt with in this time, depending on the severity of the issue.');?>"rel="tooltip"><?phpecho$l->t('Reaction time: 24h or as agreed');?></li>
<liclass="check"title="<?php echo $l->t('Our Nextcloud Knowledge Portal helps you find answers to your questions or contact our professional support team.');?>"rel="tooltip"><?phpecho$l->t('<a class="hyperlink" href="https://portal.nextcloud.com">Portal support</a>');?></li>
<liclass="check"title="<?php echo $l->t('Some migrations are included, others will require an extra fee. Ask sales for details! ');?>"rel="tooltip"><?phpecho$l->t('<a class="hyperlink" href="/migration">Migration support</a>');?></li>
<liclass="check"title="<?php echo $l->t('You can contact our capable and responsive support team by email and expect a quick response time.');?>"rel="tooltip"><?phpecho$l->t('Email support: up to 24/7');?></li>
<liclass="check"title="<?php echo $l->t('You can contact our support engineers by phone in these times.');?>"rel="tooltip"><?phpecho$l->t('Phone support: up to 24/7');?></li>
<liclass="check"title="<?php echo $l->t('If you need access to experienced engineers to built custom solutions for your unique needs.');?>"rel="tooltip"><?phpecho$l->t('Custom consulting');?></li>
<liclass="check"title="<?php echo $l->t('Our engineers walk you through the installation process where needed.');?>"rel="tooltip"><?phpecho$l->t('Remote installation support');?></li>
<liclass="check"title="<?php echo $l->t('Once you need to scale Nextcloud to large numbers of users, a full clustering solution is required.');?>"rel="tooltip"><?phpecho$l->t('Clustering support');?></li>
<liclass="price"title="<?php echo $l->t('Pricing starts at 50 users. Contact us for a quote relevant for your specific market vertical.');?>"rel="tooltip"><?phpecho$l->t('50 users: €4900');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market vertical.');?>"rel="tooltip"><?phpecho$l->t('100 users: €8900');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market vertical.');?>"rel="tooltip"><?phpecho$l->t('Additional pricing tiers are available up to 10 million users');?></li>
<liclass="price"title="<?php echo $l->t('Contact us for a quote relevant for your specific market.');?>"rel="tooltip"><?phpecho$l->t('Framework agreements available');?></li>
<pclass="revealOnScroll epricevat"><?phpecho$l->t('Our support subscriptions help you with your self-hosted instance. Nextcloud does not host and will never get access to your data.');?></p>
<h1class="section--heading-1 section--text--center revealOnScroll"><?phpecho$l->t('Fitting your needs');?></h1>
<pclass="section--paragraph section--text--center revealOnScroll"><?phpecho$l->t('On top of the benefits of a Nextcloud Support Subscription you can add several optional support and feature packages.');?></p>
<pclass="section--paragraph"><?phpecho$l->t('Nextcloud integrates <a class="hyperlink" href="/webrtc">private audio and video chat</a>, enabling users to easily discuss documents or conduct secure business calls with colleagues, clients and partners. Audio/video calls can be supported on your Nextcloud server with the Standard or Enterprise subscription as an optional package. A SIP gateway is optionally also available, enabling dialing out and in through the global telephone network.');?></p>
<pclass="section--paragraph price-big"><?phpecho$l->t('starting at € 12/user/year');?></p>
<pclass="section--paragraph price-small"><?phpecho$l->t('(subject to further volume and other discounts)');?></p>
<pclass="section--paragraph"><?phpecho$l->t('With <a class="hyperlink" href="/collaboraonline">Collabora Online Office</a> Nextcloud features an enterprise ready integrated online office enabling users to collaboratively edit docx, pptx and other office documents with colleagues, clients or partners. Collabora Online is available with the Standard or Enterprise subscription.');?></p>
<pclass="section--paragraph price-big"><?phpecho$l->t('starting at € 17/user/year');?></p>
<pclass="section--paragraph price-small"><?phpecho$l->t('(subject to further volume and other discounts)');?></p>
<pclass="section--paragraph"><?phpecho$l->t('Nextcloud optionally provides an <a class="hyperlink" href="/outlook">Outlook Secure Sharing Add-in</a> enabling users to share and receive files in a secure way directly from Microsoft Outlook. The Outlook Secure Sharing Add-in can be added to a Basic, Standard or Enterprise subscription.');?></p>
<pclass="section--paragraph price-big"><?phpecho$l->t('starting at € 5/user/year');?></p>
<pclass="section--paragraph price-small"><?phpecho$l->t('(subject to further volume and other discounts)');?></p>
<pclass="section--paragraph"><?phpecho$l->t('Nextcloud provides branding services, delivering sync clients (mobile and desktop) which use your corporate identity and are pre-configured to help your users get up and running in no time. Branding is optionally available with the Standard or Enterprise subscription.');?></p>
<pclass="section--paragraph price-big"><?phpecho$l->t('starting at € 6000 one-time');?></p>
<pclass="section--paragraph price-small"><?phpecho$l->t('(subject to further volume and other discounts)');?></p>
<pclass="section--paragraph__tittle"><?phpecho$l->t('Installation and configuration support');?></p>
<pclass="section--paragraph"><?phpecho$l->t('Besides our <a class="hyperlink" href="https://docs.nextcloud.com">documentation</a>, <a class="hyperlink" href="https://portal.nextcloud.com">support portal</a> and basic support we optionally offer a one day remote installation support package.');?></p>
<pclass="section--paragraph"><?phpecho$l->t('Custom, multi-day or on-site installation or scalability consulting options are available as well.');?></p>
<pclass="section--paragraph price-big"><?phpecho$l->t('starting at € 990 one-time');?></p>
<pclass="section--paragraph price-small"><?phpecho$l->t('(subject to further volume and other discounts)');?></p>
<pclass="section--paragraph text-center"><?phpecho$l->t('Organizations in the educational sector receive a significant discount on all subscriptions');?></p>
<divclass="downarrow revealOnScroll"><ahref="#why_pay"data-toggle="collapse"><h3><?phpecho$l->t('Why would I pay for open source software?<span class="icon-arrow-down">');?></h3></a></div>
<divid="why_pay"class="collapse ">
<p><?phpecho$l->t('Nextcloud is great out of the box. But installing and running a server in a secure and reliable manner and for hundreds or thousands of users, important for a mission critical environment, is not always easy. You probably want access to an expert if something does not function as expected. We provide not only that but also pro-active support with installation and security issues, we reach out when we do feature planning to ensure your needs are served and we support Nextcloud long after you would otherwise be forced to upgrade for security, performance and stability reasons.');?></p>
<p><?phpecho$l->t('By offering more in-depth knowledge than anybody else, we give you the confidence you need to be able to rely on Nextcloud.');?></p>
</div>
<divclass="line revealOnScroll"></div>
<divclass="downarrow revealOnScroll"><ahref="#what_I_get"data-toggle="collapse"><h3><?phpecho$l->t('What does the subscription give me?<span class="icon-arrow-down">');?></h3></a></div>
<divid="what_I_get"class="collapse">
<p><?phpecho$l->t('Your Nextcloud subscription enables you to successfully deploy and manage your servers. Our open approach gives you direct access to Nextcloud engineers, the latest knowledge and best practices. We provide technical expertise, guidance and collaboration with phone and chat contact. Pro-active security support helps you identify and address vulnerabilities and harden your servers to protect the safety and integrity of your data.');?></p>
<p><?phpecho$l->t('With the Nextcloud Enterprise subscription you get:');?></p>
<ulclass="list">
<liclass="check"><?phpecho$l->t('Full lifecycle support with up to 15 years security and stability fixes');?></li>
<liclass="check"><?phpecho$l->t('Technical expertise and help covering project inception to production and user growth');?></li>
<liclass="check"><?phpecho$l->t('Help to scale your Nextcloud installation to large amounts of storage and large numbers of users');?></li>
<liclass="check"><?phpecho$l->t('Security and hardening consulting');?></li>
<liclass="check"><?phpecho$l->t('Influence on the roadmap of the open source project');?></li>
<liclass="check"><?phpecho$l->t('Access to the core Nextcloud engineers');?></li>
<liclass="check"><?phpecho$l->t('Help and advice if you decide to (pay somebody to) develop a custom app or changes');?></li>
<liclass="check"><?phpecho$l->t('Support for branding Nextcloud');?></li>
<liclass="check"><?phpecho$l->t('Optional Online Office capabilities which can handle a wide range of industry-standard file formats');?></li>
<liclass="check"><?phpecho$l->t('Access to consulting for custom capabilities');?></li>
</ul></p>
<p><?phpecho$l->t('Nextcloud consulting goes beyond technical expertise, offering strategic advice for organizations. We analyze your challenges and help you implement a comprehensive, cost-effective and compliance-aware solution which reduces complexity and risks while delivering the highest security and privacy protection.');?></p>
</div>
<divclass="line revealOnScroll"></div>
<divclass="downarrow revealOnScroll"><ahref="#languages"data-toggle="collapse"><h3><?phpecho$l->t('In what languages do I get support?<span class="icon-arrow-down">');?></h3></a></div>
<p><?phpecho$l->t('We provide support in German and English and other languages through our partners, <a class="hyperlink" href="#contact">contact us</a> for details.');?></p>
<divclass="downarrow revealOnScroll"><ahref="#branding"data-toggle="collapse"><h3><?phpecho$l->t('What branding support do I get?<span class="icon-arrow-down">');?></h3></a></div>
<p><?phpecho$l->t('Every interface through which you interact with your users or customers should be a representation of the brand behind you - a brand that stands out from the competition. Our support team will make sure Nextcloud represents your brand by helping you configure the web interface and providing you with branded clients if needed.');?></p>
<divclass="downarrow revealOnScroll"><ahref="#pricing"data-toggle="collapse"><h3><?phpecho$l->t('Nextcloud is open source, what is behind your prices?<span class="icon-arrow-down">');?></h3></a></div>
<divclass="downarrow revealOnScroll"><ahref="#migration"data-toggle="collapse"><h3><?phpecho$l->t('How difficult is migration from ownCloud?<span class="icon-arrow-down">');?></h3></a></div>
<p><?phpecho$l->t('Migration from ownCloud to Nextcloud is easy. Our support team has already migrated dozens of customers, including some with tens of thousands of users. We will help you move to Nextcloud and optimally benefit from the added scalability, features, stability, performance and security. See <a class="hyperlink" href="/migration">our migration page</a> for more details on migration.');?></p>
<divclass="downarrow revealOnScroll"><ahref="#howbuy"data-toggle="collapse"><h3><?phpecho$l->t('How do I buy Nextcloud subscriptions?<span class="icon-arrow-down">');?></h3></a></div>
<p><?phpecho$l->t('Just <a class="hyperlink" href="/buy">contact us</a> or one of our partners. Our partners will help you set up Nextcloud and they act as your first point of contact.');?></p>
<divclass="downarrow revealOnScroll"><ahref="#partner"data-toggle="collapse"><h3><?phpecho$l->t('How do I become a Nextcloud partner?<span class="icon-arrow-down">');?></h3></a></div>
<p><?phpecho$l->t('We are always looking for competent partners who share our passion for making customers happy! You can join our ecosystem, <a class="hyperlink" href="/contact">contact us for more information</a>.');?></p>
<divclass="downarrow revealOnScroll"><ahref="#gpl"data-toggle="collapse"><h3><?phpecho$l->t('What does the Open Source License mean?<span class="icon-arrow-down">');?></h3></a></div>
<divid="gpl"class="collapse">
<p><?phpecho$l->t('Nextcloud is licensed under the GNU AGPLv3, one of the most widely used Open Source license. Written with input from lawyers and industry leaders from all over the world, it is a clear, balanced and well understood license, providing users a level of certainty no license from any single company can give. Today it is a widely used and broadly accepted license across various stakeholders, including developers, users, organizations and large enterprises. The AGPLv3 guarantees that all users of the software can use, study, share and improve the software without any legal risks. Further its patent clause ensures all users have a non-exclusive, non-transferable, worldwide, royalty-free license on any patents owned by code contributors now or in the future. On top of this, Nextcloud GmbH guarantees that every customer can use Nextcloud and exercise all rights given by the GNU AGPLv3 without violating any patents or copyright.');?></p>
</div>
<divclass="line revealOnScroll"></div>
<divclass="downarrow revealOnScroll"><ahref="#opencore"data-toggle="collapse"><h3><?phpecho$l->t('Would a proprietary license not be better?<span class="icon-arrow-down">');?></h3></a></div>
<divid="opencore"class="collapse">
<p><?phpecho$l->t('No. Components of Nextcloud as well as many Nextcloud apps are under a variety of open source licenses. While they are all compatible with the AGPL, many are not compatible with proprietary licenses and thus would nearly guarantee customers would be in violation of those licenses, creating legal risk.');?></p>
</div>
<divclass="line revealOnScroll"></div>
<divclass="downarrow revealOnScroll"><ahref="#sourcerelease"data-toggle="collapse"><h3><?phpecho$l->t('Do I have to release the source code of systems Nextcloud connects to?<span class="icon-arrow-down">');?></h3></a></div>
<divid="sourcerelease"class="collapse">
<p><?phpecho$l->t('No. Nextcloud will communicate with your back-end systems over external APIs. Those systems will not become a derivative work of Nextcloud just because they communicate with it. Therefore you can keep the source code of your back-end systems private and do not have to share it with anyone.');?></p>
</div>
<divclass="line revealOnScroll"></div>
<divclass="downarrow revealOnScroll"><ahref="#logos"data-toggle="collapse"><h3><?phpecho$l->t('Are my logos or the company name affected by the AGPL?<span class="icon-arrow-down">');?></h3></a></div>
<divid="logos"class="collapse">
<p><?phpecho$l->t('No. Logos, company names, etc. are protected by trademarks. The GNU AGPLv3 is a copyright license and does not affect any trademarks. If you put your logo on your Nextcloud it is considered merely as data used by Nextcloud and has no effect on licenses or trademarks.');?></p></div>
<divclass="line revealOnScroll">
</div>
<divclass="downarrow revealOnScroll"><ahref="#pubsource"data-toggle="collapse"><h3><?phpecho$l->t('Do I need to publish the source code if I use Nextcloud?<span class="icon-arrow-down">');?></h3></a></div>
<divid="pubsource"class="collapse">
<p><?phpecho$l->t('No. As long as you did not make any modifications to the Nextcloud code, existing apps or write your own apps, you do not have to do anything. Note that configuration does not count as modification! If you did make code modifications, then you have to make that code available under the GNU AGPLv3 or a compatible license to the users of the system. The easiest way to do so is to provide a download link. Nextcloud GmbH assists customers with license compliance.');?></p>
</div>
<divclass="line revealOnScroll"></div>
<divclass="downarrow revealOnScroll"><ahref="#sellapp"data-toggle="collapse"><h3><?phpecho$l->t('Can I sell my Nextcloud App?<span class="icon-arrow-down">');?></h3></a></div>
<divid="sellapp"class="collapse">
<p><?phpecho$l->t('Yes. Nextcloud is licensed under the GNU AGPLv3. This license only defines the rights you have to give the users of the software, but not how they get the software. You can decide freely if you want to sell the software in an app store or through any other channel, or if you want to make the app publicly available. The only requirement is that you license your app under the AGPLv3 or a compatible license.');?></p>
