Merge pull request #31 from nextcloud/support
shorter page, link to documentation
This commit is contained in:
Jos Poortvliet
GitHub
Коммит
d048cb3909
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@ -1,62 +1,30 @@
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<!-- <?php get_template_part('templates/parts/title'); ?> -->
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<div class="page-header">
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<h1>Where to find help</h1>
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<h1>Where to find answers to your questions</h1>
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</div>
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<p><!--If you can not find the answers you are looking for <a href="https://doc.nextcloud.org" target="_blank">in our documentation</a> or our <a href="/faq" target="_blank">Frequently Asked Questions</a>, you can find help in our support channels.--> Depending on what you use Nextcloud for and how you use it, you can find resources in different places.</p>
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<table class="table table-striped">
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<tr>
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<td class="active" style="min-width:150px"></td>
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<td class="info" style="min-width:300px"><i class="icon-users"></i> Private use</td>
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<td class="info" style="min-width:300px"><i class="icon-briefcase"></i> Professional use</td>
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</tr>
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<tr>
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<td class="active">Data stored</td>
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<td class="info">Private data from self, friends and family</td>
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<td class="info">Company, customer, client or student data</td>
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</tr>
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<tr>
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<td class="active">Use case</td>
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<td class="info">Sync data to devices and share with friends and family</td>
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<td class="info">Make data available to employees, customers and/or partners on any platform and device</td>
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</tr>
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<tr>
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<td class="warning">Tutorials or how-to's</td>
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<td class="warning">We're working on this! Stay tuned.
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<!--There is a lot of content online about installing Nextcloud. Much can be found using the old name (ownCloud). There is a list on <a href="https://github.com/owncloud/core/wiki/Reviews-tutorials-and-videos-of-owncloud" target="_blank">this ownCloud wiki page</a> and the old ownCloud <a href="https://www.youtube.com/playlist?list=PLtZe22ggl2YBi1u2dH0qg9fgnym5DwYbW" target="_blank">YouTube channel collects video tutorials</a> but if what you are looking for is not there, a <a href="https://www.google.com/search?q=owncloud+installation+tutorial" target="_blank">search engine</a> can find them easily.-->
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</td>
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<td class="warning">We are turning our Nextcloud expertise into documentation about deployment and management. This will be put online the coming months.
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<!-- Nextcloud.com has a <a href="https://nextcloud.com/resources/" target="_blank">Resources section</a> with <a href="http://nextcloud.com/whitepapers" target="_blank">whitepapers</a>, <a href="https://nextcloud.com/webinars" target="_blank">webinars</a> and more. If you want to evaluate if Nextcloud offers what you need in your enterprise environment, check out the <a href="https://nextcloud.com/datasheets/" target="_blank">Data sheets</a>. -->
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</td>
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</tr>
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<tr>
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<td class="warning">Where to ask questions</td>
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<td class="warning">You can ask for help in our community support channels:
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<!-- <p>If you can not find the answers you are looking for <a href="https://docs.nextcloud.org" target="_blank">in our documentation</a>or our <a href="/faq" target="_blank">Frequently Asked Questions</a>, you can find help in our support channels. Depending on what you use Nextcloud for and how you use it, you can find resources to help you with your installation in different places.</p>-->
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<p>The Nextcloud documentation:
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<ul>
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<li><a href="<?php echo $DOCUMENTATION_ADMIN; ?>">Admin manual</a></li>
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<li><a href="<?php echo $DOCUMENTATION_USER; ?>">User manual</a></li>
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<li><a href="<?php echo $DOCUMENTATION_DEVELOPER; ?>">Developer manual</a></li>
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</ul>
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</p>
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<p>Use and enjoy the many apps from our built in app store<!--, or find even more on <a href="https://apps.owncloud.com" target="_blank">the web app store</a>-->. Find <a href="<?php echo $DOCUMENTATION_ADMIN; ?>installation/apps_management_installation.html">documentation on handling Apps here</a>.</p>
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<p>You can ask for help in our community support channels:
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<ul>
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<li><a href="https://help.nextcloud.com/categories" target="_blank">the Nextcloud Forums</a></li>
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<ul>
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<!-- <li>Note: The Nextcloud forums have a <a href="https://forum.nextcloud.org/viewforum.php?f=17" target="_blank">special FAQ page</a> where each topic corresponds to typical mistakes or frequently occurring issues</li>-->
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</ul>
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<!-- <li><a href="https://mailman.nextcloud.org/mailman/listinfo/user" target="_blank">the Nextcloud user mailing list</a></li> -->
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<li><a href="irc://#nextcloud@freenode.net" target="_blank">the Nextcloud IRC chat channel</a> on freenode.net, also accessible via <a href="https://webchat.freenode.net/?channels=nextcloud" target="_blank">webchat</a></li>
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<!-- <li>You can ask over our social media, including in the <a href="https://plus.google.com/communities/101550101068949663712" target="_blank">Nextcloud Google Plus community</a>, the <a href="https://www.facebook.com/Nextclouders" target="_blank">Facebook page</a> or on <a href="https://twitter.com/search?q=%23nextcloud&src=typd" target="_blank">Twitter</a></li> -->
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<li>You can ask over our social media, including in the <a href="https://plus.google.com/u/0/communities/103772002345255844369" target="_blank">Nextcloud Google Plus community</a>, the <a href="https://www.facebook.com/Nextcloud-1032807203462807/" target="_blank">Facebook page</a> or on <a href="https://twitter.com/search?q=%23nextcloud&src=typd" target="_blank">Twitter</a></li>
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<!-- <li>Check out our documentation wiki page for <a href="https://github.com/nextcloud/documentation/wiki">edge cases and rare issues</a></li> -->
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<!-- <li>Finally, you could report a issue at our <a href="https://github.com/nextcloud/core/blob/master/CONTRIBUTING.md#submitting-issues" target="_blank">bug trackers</a> if you think you found a bug in Nextcloud itself</li> -->
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<li>We're creating more resources while we prepare our first Nextcloud release.<!-- Until then, we suggest to check out the ownCloud-based resources.--></li>
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<li>Finally, you could report a issue at our <a href="https://github.com/nextcloud/server/blob/master/CONTRIBUTING.md#submitting-issues" target="_blank">bug trackers</a> if you think you found a bug in Nextcloud itself</li>
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</ul>
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<p>Please understand that all these channels essentially consist of users like you helping each other out. Consider helping others out where you can, to contribute back for the help you get. This is the only way to keep a community like Nextcloud healthy and sustainable!</p>
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</td>
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<td class="warning"><p>We provide you the support you need to meet your business requirements. See <a href="/enterprise">here for more information</a>.</p>
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<!-- <p>Find what you need to tune Nextcloud performance and meet business requirements in our <a href="http://doc.nextcloud.org" target="_blank">documentation</a> as well as the <a href="https://nextcloud.com/resources/" target="_blank">other self-help resources</a> provided by Nextcloud GmbH.</a> -->
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<!--<ul>
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<li>If you need file sync and share as provided by Nextcloud Server and want the confidence of knowing that your Nextcloud deployment is backed by technical expertise with 8x5 mail support, the <a href="https://nextcloud.com/get-started-standard-subscription" target="_blank">Standard Subscription by Nextcloud, Inc.</a> is a cost-effective solution which may meet your requirements.</li>
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<li>If you administer more complex deployments of Nextcloud, servicing hundreds to hundreds of thousands of users, handling terabytes to Petabytes of data, require high availability and multi-server scaling, need integration in enterprise infrastructure and/or have specific needs around compliance in regulated industries, <a href="https://nextcloud.com/products/enterprise/" target="_blank">Enterprise Subscription from Nextcloud, Inc.</a> is available with 12x5 email and phone support, additional <a href="https://nextcloud.com/features" target="_blank">enterprise functionality</a> and deployment and branding tools and more. Nextcloud, Inc. can also work with you to develop <a href="https://nextcloud.com/subscriptions" target="_blank">custom support</a> that can include up to 24x7 coverage.</li>
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</ul>
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</p>-->
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</td>
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</tr>
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</table>
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<h2>Enterprise use</h2>
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<p>If you run Nextcloud in a mission critical environment with large numbers of users and big amounts of data and need the certainty of support from the experts behind the Nextcloud technology, a <a href="/enterprise/" target="_blank">Enterprise Subscription from Nextcloud</a> is available with email and phone support.</p>
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<div class="wrap pad-bottom">
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<div class="wrap pad-bottom">
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<div class="row">
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<div class="col-md-6 col-md-offset-3 text-center">
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<h2>Subscribe to our newsletter</h2>
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