1.6 KiB
1.6 KiB
| title | description | type | page_title | slug | position | tags | teampulseid | ticketid | pitsid |
|---|---|---|---|---|---|---|---|---|---|
| Cannot Run Installed Apps on Windows Phone 8 | Troubleshooting the Problem with app error on WP8. | troubleshooting | Problem With App Error on WP | troubleshooting-wp-cannot-run-apps | appbuilder, windows-phone, deployment |
Environment
| Service | Code (AppBuilder) |
| Feature | Cloud Build - Application package, Deployment - QR code |
| Mobile development type | Hybrid (Cordova app) |
| Mobile OS | Windows Phone |
Description
Running an app on {{site.wp8}} devices results in an error stating Problem with app.
Error Message
###Problem with app
Your Telerik AD workplace account is expired, so you can't open this company app. Go to Settings > Workplace to update it.
Cause\Possible Cause(s)
The error indicates that the {{site.taet}} on the device is missing or it is expired.
Solution
Install the {{site.taet}} (AET) on the device. More information about this can be found [here]({% slug how-to-install-wp-aet %}).
Notes
The {{site.taet}} is renewed each year. Make sure that you have installed a valid .aetx file on your {{site.wp8}} test devices.
See Also
- [Cannot Install Company App on Windows Phone 8]({% slug troubleshooting-wp-cannot-install-apps-via-qr %})
- MSDN - Renewing the Application Enrollment Token