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title | intro | redirect_from | versions | topics | shortTitle | permissions | ||||||
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Accessing your organization if your identity provider is unavailable | Organization owners can sign into {% data variables.product.product_name %} even if their identity provider is unavailable by bypassing single sign-on (SSO) and using their recovery codes. |
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Unavailable identity provider | Organization owners can use a recovery code to bypass SAML SSO. |
About recovery codes
Organization owners can use one of their downloaded or saved recovery codes to bypass single sign-on. You may have saved these to a password manager. For more information about downloading recovery codes, see "AUTOTITLE."
{% data reusables.saml.recovery-code-caveats %}
Using a recovery code
- Attempt to access the organization. {% data reusables.saml.recovery-code-access %}