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Appendix B Manual Account Setup
Once your customers have installed Mozilla from a CD or over the network, they need further instructions for setting up and using their ISP account.
This appendix summarizes the minimum information you need to give your dial-up customers as part of their manual Account Setup instructions for Windows NT. You can use it as a starting point in developing your own detailed instructions for use by your customers on various operating systems.
This appendix contains these sections:
Preliminaries
Set Up the Dialer
Create a Modem Location
Set Up TCP/IP
Log On and Start Mozilla
Before installing Mozilla and performing the setup tasks described in this appendix, a customer typically contacts the ISP, provides billing information, and fulfills any other requirements for setting up an account, such as creating a new user name and password.
In addition to installation instructions and other preliminary information, the ISP must provide a complete set of instructions describing what configuration tasks the user needs to perform after installing the Mozilla software, such as configuring the system and browser software, connecting with the ISP, and logging on.
Exact dialer setup instructions vary depending on the dialer software you want your customers to use and the modems they have installed.
For example, users can follow these instructions to set up the Dial-Up Networking utility provided with Windows NT:
- Open the My Computer icon on the Windows NT desktop and double-click the Dial-Up Networking icon.
- Click New.
- The New Phonebook Entry Wizard appears. Fill in the requested information, clicking Next after you complete each screen. The titles of the Wizard screens are given in boldface in the instructions that follow.
- New Phonebook Entry Wizard:
- Name the new phonebook entry:
- (Example: MyISP)_____________________________________________________
- Server:
- Select the following checkboxes:
- _____I am calling the Internet.
- _____Send my plain text password if that's the only way to connect.
- _____The non-NT server I am calling expects me to type login information after connecting, or to know TCP/IP addresses before dialing.
- Phone Number: __________________________________________
- When you fill in the dial-in phone number and click Next, you see the last New Phonebook Entry Wizards screen.
- Click Finish in the last Wizard screen.
- Click Close in the main Dial-Up Networking screen.
Exact modem setup instructions vary depending on the modem your customer is using. The instructions that follow assume that the user is has previously installed and configured a modem. For information on these tasks, see Windows NT Help.
Your users must have an appropriate Location set up for their modems to work correctly with your service. For example, they can follow these steps to set up appropriate Location information for use with an installed modem:
- Open the Start menu and choose Control Panel.
- Double-click the Modem control panel.
- Click Dialing Properties.
- The Dialing Properties dialog box appears.
- Click New.
- A New Location appears in the field labeled "I am dialing from:"
- Type the name of your location (Example: San Francisco).
- Select the appropriate region from the drop-down list labeled "I am in this country/region:" (Example: United States of America).
- Fill in all relevant information about your phone line, including area code, access to an outside line, long distance calls, call waiting, tone versus pulse dial, and calling card information.
- Click OK.
On Windows, you can access TCP settings through the Network control panel. To configure these settings:
- Click Start, then Settings, then Control Panel, and double-click the Network control panel.
- Click the Protocols tab.
- Double-click TCP/IP Protocol.
- In the IP Address tab, select the adapter for the modem you will be using and select one of these options:
- _____Obtain an IP address from a DHCP server. This option is typically used with dial-up connections.
- _____Specify an IP address. If you are assigning an IP address to the user, select this option and provide the following information:
- IP address (Example: 000.000.000.000)___________________________________
- Subnet mask (Example: 000.000.000.000)_________________________________
- Default gateway (Example: 000.000.000.000)______________________________
- Click the DNS tab and enter the following information:
- Host name (Example: myisp.net)_______________________________________
- Domain (Example: www.myisp.net)_____________________________________
- DNS Service Search order
Click Add to add each of these DNS Service Search Order entries:
- (Example: 000.000.000.000)____________________________________________
- (Example: 000.000.000.000)_____________________________________________
- (Example: 000.000.000.000) __________________________________________
- Domain Suffix Search Order:
- Click Add to add each of these DNS Suffix Search Order entries:
- (Example:
myisp.net)______________________________________________
- (Example:
myisp.net-1)____________________________________________
- (Example:
myisp.net-2)____________________________________________
- Click the WINS Address tab and enter the following information:
- Primary WINS Server (Example: 000.000.000.000)________________________
- Secondary WINS Server (Example: 000.000.000.000)______________________
- ____Enable DNS for Windows Resolution
- ____Enable LMHOSTS Lookup
- Click OK, then click OK again. When asked if you want to restart your computer, click Yes.
Once your users have entered the settings described in the preceding sections, they are ready to dial up your service, log on, and start Mozilla.
Here are some sample instructions that use the Dial-Up Networking utility provided with Windows NT:
- Open the My Computer icon on the Windows NT desktop and double-click the Dial-Up Networking icon.
- Select the ISP phonebook entry that you set up earlier. (Instructions for creating this entry are provided in "Set Up the Dialer.")
- (Example: MyISP)________________________________________________
- Click Location.
- The Location Settings dialog box appears.
- Select the location you set up earlier. (Instructions for creating this entry are provided in "Create a Modem Location.")
- Fill in any necessary prefix or suffix information as appropriate for your phone line.
- Click OK.
- Click Dial.
- The Connect dialog box appears.
- Enter the following information:
- User name (Example: joe@myisp.net)____________________________________
- Password (Example: joe@myisp.net)_____________________________________
- Domain: (Example: MYISP)____________________________________________
- ____Save password
- Click OK.
After your users have logged on successfully, they follow the steps below to start using your customized version of Mozilla.
- Open the Start menu and choose Programs, then
- (Example: Mozilla by MyISP)_______________________________________
- then Mozilla.
- Note: If you have customized the Welcome screen—that is, the URL that the browser window displays when a new user starts Mozilla for the first time— you can use it to convey additional account setup details or other information you want your new users to read.
- Open the Tasks menu and choose Mail & Newsgroups.
- The first screen of the Account Wizard appears.
- Select the following radio button and click Next:
- (Example: My ISP News Account)_______________________________________
- Enter the following information and click Next:
- Your Name (Example: John Chapman)___________________________________
- Email Address (Example: chapman@myisp.net)___________________________
- Verify that the information summarized by the Wizard is correct, and click Finish.
- Note: If you customize the mail server information with the CCK tool, the user doesn't have to enter it. If you have not customized server information, the user must specify it in an additional screen at this point.
You should provide similar instructions for setting up a newsgroups account.
Copyright © 2003 Netscape Communications Corp. All rights reserved.
Last Updated October 05, 2001