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Updated mobile AAQ [bug 646086]

This commit is contained in:
Ricky Rosario 2011-03-29 15:22:18 -04:00
Родитель d54664ee43
Коммит ceb2b7b66d
1 изменённых файлов: 112 добавлений и 90 удалений
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202
apps/questions/question_config.py
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@ -20,13 +20,13 @@ products = SortedDict([
'Try one of the following:',
'articles': [
{'title': 'Errors when loading web sites',
'url': '/en-US/kb/Error%20loading%20web%20sites'},
'url': '/kb/Error%20loading%20web%20sites'},
{'title': 'Firefox cannot load websites but other programs can',
'url': '/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can'},
'url': '/kb/Firefox+cannot+load+websites+but+other+programs+can'},
{'title': 'Web sites look wrong',
'url': '/en-US/kb/Websites+look+wrong'},
'url': '/kb/Websites+look+wrong'},
{'title': 'Problems using Facebook in Firefox',
'url': '/en-US/kb/Problems+using+Facebook+in+Firefox'},
'url': '/kb/Problems+using+Facebook+in+Firefox'},
],
'tags': ['websites'],
}),
@ -38,15 +38,15 @@ products = SortedDict([
'the following:',
'articles': [
{'title': 'Firefox crashes',
'url': '/en-US/kb/Firefox+Crashes'},
'url': '/kb/Firefox+Crashes'},
{'title': 'Firefox crashes when you open it',
'url': '/en-US/kb/Firefox+crashes+when+you+open+it'},
'url': '/kb/Firefox+crashes+when+you+open+it'},
{'title': 'Firefox crashes when loading certain pages',
'url': '/en-US/kb/Firefox+crashes+when+loading+certain+pages'},
'url': '/kb/Firefox+crashes+when+loading+certain+pages'},
{'title': 'Firefox crashes when you exit it',
'url': '/en-US/kb/Firefox+crashes+when+you+exit+it'},
'url': '/kb/Firefox+crashes+when+you+exit+it'},
{'title': 'The Adobe Flash plugin has crashed',
'url': '/en-US/kb/The+Adobe+Flash+plugin+has+crashed'},
'url': '/kb/The+Adobe+Flash+plugin+has+crashed'},
],
'tags': ['crash'],
}),
@ -57,13 +57,13 @@ products = SortedDict([
'questions in our database. Try one of the following:',
'articles': [
{'title': 'Using Bookmarks',
'url': '/en-US/kb/Bookmarks'},
'url': '/kb/Bookmarks'},
{'title': 'Lost Bookmarks',
'url': '/en-US/kb/Lost%20Bookmarks'},
'url': '/kb/Lost%20Bookmarks'},
{'title': 'Deleting Cookies',
'url': '/en-US/kb/Deleting+cookies'},
'url': '/kb/Deleting+cookies'},
{'title': 'Enabling and disabling cookies',
'url': '/en-US/kb/Enabling+and+disabling+cookies'},
'url': '/kb/Enabling+and+disabling+cookies'},
],
'tags': ['data'],
}),
@ -74,15 +74,15 @@ products = SortedDict([
' in our database. Try one of the following:',
'articles': [
{'title': 'How to set the home page',
'url': '/en-US/kb/How+to+set+the+home+page'},
'url': '/kb/How+to+set+the+home+page'},
{'title': 'Private Browsing',
'url': '/en-US/kb/Private+Browsing'},
'url': '/kb/Private+Browsing'},
{'title': 'Bookmarks',
'url': '/en-US/kb/Bookmarks'},
'url': '/kb/Bookmarks'},
{'title': 'Tabbed browsing',
'url': '/en-US/kb/Tabbed+browsing'},
'url': '/kb/Tabbed+browsing'},
{'title': 'Location bar autocomplete',
'url': '/en-US/kb/Location+bar+autocomplete'},
'url': '/kb/Location+bar+autocomplete'},
],
'tags': ['learning'],
}),
@ -93,7 +93,7 @@ products = SortedDict([
'and you will need to contact the people or company who '
'made the extension/plugin for support, if you need help '
'removing an extension or plugin, see <a '
'href="/en-US/kb/Uninstalling+add-ons">Uninstalling '
'href="/kb/Uninstalling+add-ons">Uninstalling '
'add-ons</a>.',
'tags': ['addon'],
}),
@ -105,13 +105,13 @@ products = SortedDict([
'Try one of the following:',
'articles': [
{'title': 'The Adobe Flash plugin has crashed',
'url': '/en-US/kb/The+Adobe+Flash+plugin+has+crashed'},
'url': '/kb/The+Adobe+Flash+plugin+has+crashed'},
{'title': 'What is plugin-container',
'url': '/en-US/kb/What+is+plugin-container'},
'url': '/kb/What+is+plugin-container'},
{'title': 'How do I edit options to add Adobe to the list of allowed sites',
'url': '/en-US/kb/How+do+I+edit+options+to+add+Adobe+to+the+list+of+allowed+sites'},
'url': '/kb/How+do+I+edit+options+to+add+Adobe+to+the+list+of+allowed+sites'},
{'title': 'Menu bar is mising',
'url': '/en-US/kb/Menu+bar+is+missing'},
'url': '/kb/Menu+bar+is+missing'},
],
'tags': ['general'],
}),
@ -132,13 +132,13 @@ products = SortedDict([
'Try one of the following:',
'articles': [
{'title': 'Errors when loading web sites',
'url': '/en-US/kb/Error%20loading%20web%20sites'},
'url': '/kb/Error%20loading%20web%20sites'},
{'title': 'Firefox cannot load websites but other programs can',
'url': '/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can'},
'url': '/kb/Firefox+cannot+load+websites+but+other+programs+can'},
{'title': 'Web sites look wrong',
'url': '/en-US/kb/Websites%20look%20wrong'},
'url': '/kb/Websites%20look%20wrong'},
{'title': 'Problems using Facebook in Firefox',
'url': '/en-US/kb/Problems+using+Facebook+in+Firefox'},
'url': '/kb/Problems+using+Facebook+in+Firefox'},
],
'tags': ['websites'],
}),
@ -150,15 +150,15 @@ products = SortedDict([
'the following:',
'articles': [
{'title': 'Firefox crashes',
'url': '/en-US/kb/Firefox+Crashes'},
'url': '/kb/Firefox+Crashes'},
{'title': 'Firefox crashes when you open it',
'url': '/en-US/kb/Firefox+crashes+when+you+open+it'},
'url': '/kb/Firefox+crashes+when+you+open+it'},
{'title': 'Firefox crashes when loading certain pages',
'url': '/en-US/kb/Firefox+crashes+when+loading+certain+pages'},
'url': '/kb/Firefox+crashes+when+loading+certain+pages'},
{'title': 'Firefox crashes when you exit it',
'url': '/en-US/kb/Firefox+crashes+when+you+exit+it'},
'url': '/kb/Firefox+crashes+when+you+exit+it'},
{'title': 'The Adobe Flash plugin has crashed',
'url': '/en-US/kb/The+Adobe+Flash+plugin+has+crashed'},
'url': '/kb/The+Adobe+Flash+plugin+has+crashed'},
],
'tags': ['crash'],
}),
@ -169,15 +169,15 @@ products = SortedDict([
'questions in our database. Try one of the following:',
'articles': [
{'title': 'Using Bookmarks',
'url': '/en-US/kb/Bookmarks'},
'url': '/kb/Bookmarks'},
{'title': 'Lost Bookmarks',
'url': '/en-US/kb/Lost%20Bookmarks'},
'url': '/kb/Lost%20Bookmarks'},
{'title': 'What happened to the bookmarks bar',
'url': '/en-US/kb/what-happened-bookmarks-toolbar'},
'url': '/kb/what-happened-bookmarks-toolbar'},
{'title': 'Deleting Cookies',
'url': '/en-US/kb/Deleting+cookies'},
'url': '/kb/Deleting+cookies'},
{'title': 'Enabling and disabling cookies',
'url': '/en-US/kb/Enabling+and+disabling+cookies'},
'url': '/kb/Enabling+and+disabling+cookies'},
],
'tags': ['data'],
}),
@ -188,15 +188,15 @@ products = SortedDict([
' in our database. Try one of the following:',
'articles': [
{'title': 'What is Firefox Sync?',
'url': '/en-US/kb/what-firefox-sync'},
'url': '/kb/what-firefox-sync'},
{'title': 'What are App Tabs?',
'url': '/en-US/kb/what-are-app-tabs'},
'url': '/kb/what-are-app-tabs'},
{'title': 'What is Panorama (also known as Tab Groups)?',
'url': '/en-US/kb/what-panorama'},
'url': '/kb/what-panorama'},
{'title': 'What is the Add-on Bar?',
'url': '/en-US/kb/what-add-bar'},
'url': '/kb/what-add-bar'},
{'title': 'How do I use Private Browsing?',
'url': '/en-US/kb/Private+Browsing'},
'url': '/kb/Private+Browsing'},
],
'tags': ['learning'],
}),
@ -207,7 +207,7 @@ products = SortedDict([
'and you will need to contact the people or company who '
'made the extension/plugin for support, if you need help '
'removing an extension or plugin, see <a '
'href="/en-US/kb/Uninstalling+add-ons">Uninstalling '
'href="/kb/Uninstalling+add-ons">Uninstalling '
'add-ons</a>.',
'tags': ['addon'],
}),
@ -219,20 +219,20 @@ products = SortedDict([
'Try one of the following:',
'articles': [
{'title': 'What happened to the Status bar?',
'url': '/en-US/kb/what-happened-status-bar'},
'url': '/kb/what-happened-status-bar'},
{'title': 'What is plugin-container',
'url': '/en-US/kb/What+is+plugin-container'},
'url': '/kb/What+is+plugin-container'},
{'title': 'Menu bar is mising',
'url': '/en-US/kb/Menu+bar+is+missing'},
'url': '/kb/Menu+bar+is+missing'},
],
'tags': ['general'],
}),
('b6', {
'name': _lazy(u'I have suggestions for future versions of Firefox'),
'html': 'If you\'re using the latest version of Firefox 4, you can '
'leave us suggestions for features at our '
'<a href="http://input.mozilla.com/feedback/">'
'feedback page</a>.',
'leave us suggestions for features at '
'<a href="//input.mozilla.com/feedback/">'
'Firefox Input</a>.',
'deadend': True,
}),
])
@ -243,8 +243,24 @@ products = SortedDict([
'extra_fields': ['ff_version', 'os', 'plugins'],
'tags': ['mobile'],
'categories': SortedDict([
('m0', {
'name': _lazy(u"I can't install Firefox for Mobile."),
'articles': [
{'title': 'Will Firefox work on my mobile device?',
'url': '/kb/will-firefox-work-my-mobile-device'},
{'title': 'How do I install Firefox on a mobile device?',
'url': '/kb/install-firefox-mobile'},
],
'tags': ['install'],
}),
('m1', {
'name': _lazy(u'Firefox for mobile is having problems with certain web sites'),
'html': 'You can try using the <a href="https://addons.mozilla.org/mobile/addon/phony/">Phony extension</a> '
'and setting your user agent to Android. Or try one of the following:',
'articles': [
{'title': 'How can I use Youtube in Firefox for Mobile?',
'url': '/kb/firefox-mobile-doesnt-support-flash'},
],
'extra_fields': ['sites_affected'],
'tags': ['websites'],
}),
@ -255,37 +271,44 @@ products = SortedDict([
'hundreds of questions in our database. Try one of the'
' following:',
'articles': [
{'title': 'How to navigate Web pages',
'url': 'http://support.mozilla.com/en-US/kb/surf-web-with-mobile-firefox'},
{'title': 'How to open a new tab',
'url': 'http://support.mozilla.com/en-US/kb/open-new-tab'},
{'title': 'How to add a bookmark',
'url': 'http://support.mozilla.com/en-US/kb/how-do-i-add-bookmark'},
{'title': 'How to use the Location Bar',
'url': 'http://support.mozilla.com/en-US/kb/how-do-i-use-awesome-screen'},
{'title': 'How to zoom in and out',
'url': 'http://support.mozilla.com/en-US/kb/zoom-in-and-out'},
{'title': 'How to manage downloads',
'url': 'http://support.mozilla.com/en-US/kb/manage-downloads'},
{'title': 'Getting started with Firefox for mobile.',
'url': '/kb/getting-started-firefox-mobile'},
{'title': 'How do I use the Awesome Screen?',
'url': '/kb/how-do-i-use-awesome-screen'},
{'title': 'How do I use tabs on mobile?',
'url': '/kb/how-do-i-use-tabs-mobile'},
{'title': 'How do I use bookmarks on mobile?',
'url': '/kb/how-do-i-use-bookmarks-mobile'},
{'title': 'How do I zoom in and out of a website?',
'url': '/kb/zoom-in-and-out'},
{'title': 'How do I find and install Add-ons?',
'url': '/kb/find-and-install-add-ons'},
],
'tags': ['learning'],
}),
('m3', {
'name': _lazy(u'Firefox for mobile is crashing or closing unexpectedly'),
'tags': ['crash'],
}),
('m4', {
'name': _lazy(u'I have a problem with an extension or plugin'),
'extra_fields': ['addon'],
'html': 'Most extensions or plugins are not written by Mozilla '
'and you will need to contact the people or company who '
'made the extension/plugin for support, if you need help '
'removing an extension or plugin, see <a '
'href="http://support.mozilla.com'
'/en-US/kb/remove-or-disable-add-ons">'
'How to remove or disable add-ons</a>.',
'articles': [
{'title': "Firefox for mobile doesn't support Flash",
'url': '/kb/firefox-mobile-doesnt-support-flash'},
{'title': 'How do I find and install Add-ons?',
'url': '/kb/find-and-install-add-ons'},
],
'tags': ['addon'],
}),
('m4', {
'name': _lazy(u'I need help syncing desktop Firefox with mobile'),
'articles': [
{'title': 'How do I sync Firefox between my desktop and mobile?',
'url': '/kb/sync-firefox-between-desktop-and-mobile'},
{'title': "I've lost my phone - how do I deactivate Sync?",
'url': '/kb/ive-lost-my-phone-how-do-i-deactivate-sync'},
{'title': 'I have another question about sync',
'url': '/questions/new?product=sync'},
],
'tags': ['sync'],
}),
('m5', {
'name': _lazy(u'I have another kind of problem with Firefox for mobile'),
'extra_fields': ['frequency'],
@ -295,26 +318,25 @@ products = SortedDict([
'following:',
'articles': [
{'title': 'Will Firefox work on my phone',
'url': 'http://support.mozilla.com/en-US/kb/will-firefox-work-my-phone'},
'url': '/kb/will-firefox-work-my-phone'},
{'title': 'How to install Firefox on N900',
'url': 'http://support.mozilla.com/en-US/kb/install-firefox-mobile'},
'url': '/kb/install-firefox-mobile'},
{'title': 'How to find and install add-ons',
'url': 'http://support.mozilla.com/en-US/kb/find-and-install-add-ons'},
'url': '/kb/find-and-install-add-ons'},
{'title': 'How do I sync Firefox between my desktop and mobile?',
'url': 'http://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile'},
'url': '/kb/sync-firefox-between-desktop-and-mobile'},
{'title': 'How do I remove or disable Add-ons?',
'url': 'http://support.mozilla.com/en-US/kb/remove-or-disable-add-ons'},
'url': '/kb/remove-or-disable-add-ons'},
{'title': 'How do I change preferences?',
'url': 'http://support.mozilla.com/en-US/kb/change-preferences'},
'url': '/kb/change-preferences'},
],
'tags': ['general'],
}),
('m6', {
'name': _lazy(u'I have suggestions for how to improve Firefox for mobile'),
'html': '<p>You can provide suggestions for '
'<strong>Firefox on Android or Maemo</strong> in the '
'<a href="http://firefoxformobile.uservoice.com/forums/70211-firefox-for-mobile-ideas">'
'Firefox for mobile feedback forum</a>.</p>',
'html': '<p>Please use our feedback system for suggestions for new Firefox features: '
'<a href="//input.mozilla.com/release/feedback">'
'Firefox Input</a></p>',
'deadend': True,
}),
])
@ -331,7 +353,7 @@ products = SortedDict([
'database. Try the following:',
'articles': [
{'title': 'How to set up Firefox Home on your iPhone',
'url': '/en-US/kb/How+to+set+up+Firefox+Home+on+your+iPhone'},
'url': '/kb/How+to+set+up+Firefox+Home+on+your+iPhone'},
],
'tags': ['iphone'],
}),
@ -342,7 +364,7 @@ products = SortedDict([
'database. Try the following:',
'articles': [
{'title': 'How to sync Firefox settings between computers',
'url': '/en-US/kb/How+to+sync+Firefox+settings+between+computers'},
'url': '/kb/How+to+sync+Firefox+settings+between+computers'},
],
'tags': ['desktop', 'sync'],
}),
@ -365,7 +387,7 @@ products = SortedDict([
('i4', {
'name': _lazy(u'I have suggestions for how to improve Firefox Home for iPhone'),
'html': 'You can provide suggestions in our '
'<a href="http://firefoxformobile.uservoice.com/forums/67057-firefox-home-ideas">'
'<a href="//firefoxformobile.uservoice.com/forums/67057-firefox-home-ideas">'
'Firefox Home feedback forum</a>.',
'deadend': True,
}),
@ -382,7 +404,7 @@ products = SortedDict([
'of questions in our database. Try the following:',
'articles': [
{'title': 'How do I sync Firefox between my desktop and mobile?',
'url': 'http://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile'},
'url': '/kb/sync-firefox-between-desktop-and-mobile'},
],
'tags': ['mobile'],
}),
@ -393,7 +415,7 @@ products = SortedDict([
'database. Try one of the following:',
'articles': [
{'title': 'How to set up Firefox Home on your iPhone',
'url': '/en-US/kb/How+to+set+up+Firefox+Home+on+your+iPhone'},
'url': '/kb/How+to+set+up+Firefox+Home+on+your+iPhone'},
],
'tags': ['iphone'],
}),
@ -404,7 +426,7 @@ products = SortedDict([
'database. Try one of the following:',
'articles': [
{'title': 'How to sync Firefox settings between computers',
'url': '/en-US/kb/How+to+sync+Firefox+settings+between+computers'},
'url': '/kb/How+to+sync+Firefox+settings+between+computers'},
],
'tags': ['desktop'],
}),
@ -415,7 +437,7 @@ products = SortedDict([
'one of the following:',
'articles': [
{'title': 'Firefox Sync is not working',
'url': '/en-US/kb/Firefox+Sync+is+not+working'},
'url': '/kb/Firefox+Sync+is+not+working'},
{'title': 'Firefox Home does not work ',
'url': '/kb/Firefox+Home+does+not+work'},
{'title': 'Cannot log in to Firefox Home App ',
@ -438,7 +460,7 @@ products = SortedDict([
'name': _lazy(u"Thunderbird"),
'subtitle': _lazy(u"or other Mozilla product"),
'html': 'Support for Thunderbird and other Mozilla products can be found at'
' <a href="http://www.mozilla.org/support">Mozilla Support</a>.',
' <a href="//www.mozilla.org/support">Mozilla Support</a>.',
'categories': SortedDict([]),
'deadend': True,
}),